Frontpage of vendor Granvia
Aoshima Bunka Kyozai 1/700 Water Line Series No. 811 British Navy Heavy Cruiser Kent Plastic Model
Hyacinth Mist Model 1/700 Ship Next Series No. (A Little Bit Of... 4 Japanese Navy aircraft carri...
Fujimi Model Chibimaru Kantai Series No. 40 Chibimaru Kantai Battleship Ise / Hinata, Total Lengt...
Hasegawa 1/700 Water Line Series Marine Self-Defense Force Helicopter Escort Ship Kaga Plastic Mo...
Incapable Buddy, Inc. 1/500 Japanese Meijo The Himeji Castle (Shirasagi Castle) Plastic Model
Pit Road W206 1/700 Skywave Series British Navy Battleship Queen Elizabeth 1941 Plastic Model
Big Scale F1 Collection No.5 (MERCEDES-AMG F1 W10 EQ Power+ Lewis Hamilton) [Separate Encyclopedi...
Crown Athlete (210 Series) Crown Royal (210 Series) DIY Steering Genuine Leather Replacement Kit ...
Fujimi Model 1/3000 Collecting Military Port Series No. 4 Truck Overnight Plastic Model Military ...
Pit Road SPS15 1/700 SPS Series WWII German Navy U-Boat S-Boat Attack Base Sea Scene Paper Base (...
WWII Masterpiece Aircraft Collection No.27 (Brewster F2A Buffalo) [Separate Encyclopedia] (w/Mode...
Shipping Policy
At IBSPOT, we understand the importance of getting your order to you as quickly and efficiently as possible. That's why we offer a variety of shipping options to meet your needs.
Domestic Shipping:
Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on the destination.
Expedited Shipping: For an additional fee, we offer expedited shipping options that will get your order to you faster.
International Shipping:
We do offer international shipping, please contact us for more information on international shipping rates and availability.
Customers are responsible for any customs and import taxes that may apply.
Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. We will make every effort to get your order to you as soon as possible.
Order Processing:
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
Lost or Damaged Items:
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and get a replacement package to you as soon as possible. Please note that ibspot.com is not responsible for any delays caused by the shipping carrier or customs clearance.
Unclaimed Orders
Unclaimed, undeliverable packages due to customer reasons (wrong or incomplete address). We do not take any responsibility.
Individual packaging
In some cases, an order may be split into different packages for any of the following reasons:
Some items may be out of stock.
Weight Limits for Regular Shipping by the Post Office.
Resend
Please check the order information carefully before payment. Shipping information cannot be changed after shipping. If the address cannot be delivered due to the wrong address, if you need to modify the address, you can send an email to help@ibspot.com, and we will try our best to contact the courier company to modify it. The resulting additional shipping or additional charges are borne by the customer.
Applications of COVID-19
In response to COVID-19, all of our carriers are taking precautions to ensure the health and well-being of their drivers and customers, and transit times may increase.
We hope you understand and appreciate the steps we are taking to protect you and ensure we can continue to operate as normal.
Thank you for choosing ibspot.com as your global ecommerce shopping platform. If you have any questions about our shipping policy, please do not hesitate to contact us, our customer service email is help@ibspot.com, thank you.
Help
You can find answers to many questions below, but if you need additional help, please feel free to reach out to us.
ADDRESS
FAON kyoubasi 601, 8-18 Kyobashicho, Minami Ku, Hiroshima Shi, Hiroshima Ken, 732-0828, Japan
EMAIL
help@ibspot.com
WORK HOURS
8:00 a.m. - 5:00 p.m. JST, (Monday to Saturday)