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100% Pure Retinol x CICA NANOAGE Retinol Cream for Sensitive Skin "Night Care (Aging Care)" Cica Cream with Centella Asiatica, Shea Butter, EGF, Fullerene, Argan Oil, Moisturizing Cream NANOAGE 30g

  • ✅ [Pure Retinol x CICA for Firm, Glowing Skin] This retinol cream combines pure retinol, a popular and highly recommended anti-aging ingredient, with the hypoallergenic CICA (cica) extract. It leaves skin firm and radiant while minimizing damage. Recommended for those who previously had trouble with retinol.
  • ✅ [Beauty Ingredients Support Beautiful Skin] Fullerene boasts 172 times the skin-beautifying power of vitamin C. EGF, a Nobel Prize-winning ingredient that addresses dullness and roughness. Placenta extract, rich in growth factors, and other carefully selected beauty ingredients work together with retinol to support beautiful skin.
  • ✅ [Amazing Penetration] The base water is deep sea water from Kumejima, pumped from a depth of 612 meters. Compared to regular water, the water molecules are smaller, allowing beauty ingredients to penetrate deep into the stratum corneum. It also has many skin-friendly properties, such as "revitalizing collagen-producing cells (procollagen)" and "rich in minerals that nourish the skin."
  • ✅ [9-free for sensitive skin] Free of silicone, alcohol, sulfates, parabens, synthetic colorants, synthetic fragrances, UV absorbers, mineral oil, and petroleum-based surfactants. This industry-leading additive-free formula is safe for those with sensitive skin or allergies.
  • ✅ [Meticulously crafted texture] This night cream has a rich, moisturizing yet spreadable texture. Use it to moisturize after a bath. We recommend applying it in layers on areas of your face that are particularly dry, such as around the eyes and around the mouth. *Spatula included.

 

$46.58

  • Free shipping in US
  • Shipping: $14.5 Extended Delivery (Ships from overseas warehouse, 15-20 Business Days)
  • Arrives:

  • Free 30-Day returns

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100% Pure Retinol x CICA NANOAGE Retinol Cream for Sensitive Skin "Night Care (Aging Care)" Cica Cream with Centella Asiatica, Shea Butter, EGF, Fullerene, Argan Oil, Moisturizing Cream NANOAGE 30g

100% Pure Retinol x CICA NANOAGE Retinol Cream for Sensitive Skin "Night Care...

$46.58

Ingredients

 

Water, cetyl ethylhexanoate, glycerin, cetanol, pentylene glycol, polysorbate 60, retinol, water-soluble proteoglycan, human recombinant oligopeptide-1, PCA-Na, sodium lactate, arginine, aspartic acid, PCA, valine, serine, glycine, alanine, histidine, proline, phenylalanine, threonine, isoleucine, fullerene, placenta extract, isomerized sugar, centella asiatica leaf/stem extract, water-soluble collagen, BG, caprylhydroxamic acid, safflower oil fatty acid epigallocatechin gallate, dipotassium glycyrrhizate, diglycerin, argania spinosa kernel oil, shea butter, tetradecane, squalane, hydrogenated castor oil dimer dilinoleate , Glyceryl stearate, (Acrylates/C10-30 alkyl acrylate) crosspolymer, Hydrogenated lecithin, Phytosterols, Tri(caprylic/capric)glyceryl, Polysorbate 20, Inulin lauryl carbamate, Behentrimonium chloride, Sucrose laurate, Isopropanol, PVP, Mannitol, Tocopherol, Potassium hydroxide

 

NANOAGE top image

Aging care that clears mature skin

 
Deep sea water and retinol penetrate the skin, revealing the amazing power of retinol in 4 ways

■ Retinol wrapped in deep sea water penetrates rapidly

Retinol is a type of vitamin A that is gaining attention as an anti-aging ingredient.

Retinol is wrapped in deep sea water with small molecules, allowing it to penetrate deep into the skin.

It leads to lustrous, firm skin.

■ 4 surprising powers of retinol

 

  1. Addresses dullness for clearer skin
  2. Gives skin firmness and makes it lustrous and elastic
  3. Prevents rough skin and leaves skin with a smooth texture
  4. Tightens skin for less noticeable pores

 

Pure retinol, CICA extract, fullerene, EGF, placenta extract

■ [Pure yet mild] Pure retinol x CICA extract

[Pure Retinol x CICA] This night cream contains pure retinol, a popular anti-aging ingredient, and CICA (cica) extract. This retinol tightens and firmes skin while minimizing damage, making it suitable for sensitive skin.

■ [Supports retinol] Contains carefully selected ingredients

[Ingredients that support retinol] Fullerene has 172 times the skin-beautifying power of vitamin C. EGF addresses dullness and roughness. Placenta extract helps improve skin firmness. Carefully selected ingredients support retinol.

Argan oil, shea butter, glycyrrhizinic acid 2K, Kumejima deep sea water

■ [Rich but not sticky] A barrier ingredient that protects your skin

Argan oil (golden fruit) and shea butter (king of moisturizing) protect your skin. In addition, glycyrrhizinic acid 2K, which is also used in pharmaceuticals, prevents roughness and irritation.

■ [Mother water nurtured by the deep sea] Kumejima deep sea water

The base is made from deep sea water from Kumejima, pumped up from a depth of 612 meters. Because the molecules are smaller than regular water, the ingredients penetrate deep into the stratum corneum. It is also rich in minerals and has very little bacteria, making it great for your skin.

Questions from customers (Q&A)

Q. I'm worried because I've had a previous experience with cosmetics containing retinol that caused my skin to sting.

A. It is formulated to harmonize with retinol, and contains ingredients such as CICA, an irritation-reducing ingredient, and shea butter, a protective ingredient.

Q.What is the country of origin?

A.All processes from manufacturing to shipping are carried out in Japan.

Q. Please tell us more about the characteristics of Kumejima deep sea water.

A. Kumejima deep sea water has the following characteristics:

Rich in minerals that nourish the skin

-Water molecules are small

・Promotes the synthesis of procollagen (the precursor to collagen) approximately twice as effectively as purified water

 

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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