Ancel DS160 OBD2 Diagnostic Scanner ECU Coding Active Test Reset For KIA Hyundai
Ancel DS160 OBD2 Diagnostic Scanner ECU Coding Active Test Reset For KIA Hyundai
📣This product comes with KIA software, just can support one free software.
ANCEL DS160-- Offer Real Value For Car Owner
ANCEL DS160 is the latest version from ANCEL TECH, aim to provide shorter diagnostic process & fast troubleshooting. This would be good as a quick auto scan tool for who do not want to be charged hundreds of even thousands of dollars on a small check by the repair shop, and supports the most commonly required service and coding features.
●One-click Online Free Update anytime and anywhere, you do not need any SD cards, cables or PC.
●Bi-Directional Control (Active Tests) Full control over various car components, parts to perform active tests like EVAP test,injector tests and etc.
●OE-level All Systems Diagnostics can scan all available systems to read/ erase fault codes, display live data or analog, freeze data frame, active tests, retrieve ECU info.
●All Special Functions refer to the initial adaptation, self-learning, or some auto-detection function,like battery register/replacement abs bleeding, oil light and etc.
●ECU Coding to customize it according to your wishes and unlock hidden features.
●Full OBD Function for all car brands to read/clear codes, turns off MILs displays freeze frame data to do some simple diagnostic by yourself.
●One-Click AUTO-VIN&SCAN to do a comprehensive diagnostic for your cars.
4 in 1 Live Data Graph to show the live vehicle conditions in text and graph to help you to analyze the abnormal parameter easily.
●Android Operation System and smooth interface make it simple for beginners. Stable and Smooth Performance farewell to slow loading thus enjoy fast diagnosis
●5 inch Bright & Intuitive Full Touchscreen, you can enjoy the clear and vibrant details of diagnostic data with fewer distractions.
What Upgrade We Did on ANCEL DS160?
1. DS160 is 5 inch Anroid tablet, it makes diagnostic more convenience. and upgrade via WiFi, get rid of the USB cable and card reader, no troubles.
2. Support Check Diagnostic Coverage List online
3. Support Feedback online, solve problem in time
DS160 allows you to use the scan tool temporarily activate or control a vehicle system or component and to check of the electronic components such as switches, sensors, relays, and actuators.
and supports the most commonly required service and coding features.
●Auto Bleed Test/ Automated Bleed
●ABS Pump Motor Test
●Fuel Injector Pump/ Fuel Trim Reset
●Window/Mirror/ Door Lock/ Horn
●Cycle A/C Clutch On/Off
●Air Conditioning Test
●Wiper Test
●Interior & exterior lights Test
●Sound horn Test
●Brake Bleed Preparation Test + ABS Manual Control Tests + Fuel
Restore Functional Status after Repair or Replacement
After making repairs or replacements, you can use this bi-directional diagnostic scanner to re-flash the vehicle control modules, clear the original memories stored in Electronic Control Unit, and write the adaptive data into specific components to get your vehicle back on the right track.
Customize and Upgrade Vehicle in Your Own Way
You can also make manual tuning to break the limitations and restrictions of the market-specific settings of the car when it left the factory. With the help of this scan tool’s online coding, you can disable annoying functions or activate high-end features, make software modifications to alter how it behaves originally. Here are some examples:
- Disable the automatic start/stop. So when you press down the accelerator pedal/brake pedal, your car won’t automatically start/stop.
- FCA vehicle’s car doors can be unlocked with just one press of the key fob.
- Make the moving pointer move, perform self check, and then return to the initial point at the time the ignition is turned on.
- The fuel gauge can show the real-time filling quantity of fuel in the tank.
- The car lock sound effect will be available at the time the car is locked.
- Use the key fob to make all car windows automatically closed with just one press of the lock button.
- Keep the daytime driving lights lighted on for 20 seconds.
- When you press the brake pedal, your stoplights can be all lighted up.
- Your turn signals & rear fog lights can be alternatively flashing.
1. Steering Angle Reset
Reset the steering angle to zero to keep the car running straight.
2. Injector Coding
Write the new injector code into the car system for the correct cylinder injection quantity.
3. IMMO
Disable any lost keys and add new keys. **ONLY for cars with an easy IMMO system.
4. DPF Regeneration
Especially works for D-P-F system with D-P-F regeneration, D-P-F component replacement teach-in and D-P-F teach-in after replacing the engine control unit.
5. A/C relearn
The vehicle air conditioner replaces the electronic control unit, replaces the actuator or the memory of the electronic control unit memory is lost, and requires air conditioning initialization learning.
6. ABS Bleeding
Help exhaust the air after repair the ABS pump system.
7. AdBlue Reset
Reset urea after the diesel exhaust treatment fluid is replaced or filled up.
8. Throttle Matching
Initialize the throttle actuators to the default state.
9. TPMS Reset
Makes sense in displaying sensor IDs from the vehicle's ECU, inputting TPMS sensor replacement IDs and testing sensors.
10. Tire Reset
Set the size parameters of the modified or replaced tire.
11. AFS Headlamp Reset
Initialize the adaptive headlamp system.
12. Sunroof Initialization
Initialize the sunroof when locked off or closed.
13. Battery Reset
Register the battery after replacement.
14. Seat Calibration
Calibrate the memory in replaced or repaired seats.
15. Oil Reset
Allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.
16. A/F Reset:
Set or learn Air/Fuel ratio parameters.
17. GEARBOX LEARN
Help complete the gearbox self-learning to improve gear shifting quality.
18. Transport Mode
Deactivate the transport mode.
19. Windows Calibration
Perform door window matching to recover ECU initial memory.
20. Language Change
Change vehicle system language.
21. Suspension Reset
Adjust the vehicle body height sensor for level calibration.
22. NOx Sensor Reset
Reset catalytic converter learned value stored in ECU.
23. Stop/Start Reset
Set up the automatic start-stop function in ECU.
24. Coolant Bleeding
Activate the electronic water pump.
25. Brake Reset
It is important in the maintenance of electronic braking system's safety and efficiency.
26.Gear Learning
The scan tool monitors certain camshaft position sensors signals to determine if all conditions are met to continue with the procedure for Engine running.
..........
Comprehensive OE-Level All System & All Control Modules Diagnosis
DS160 is a professional automotive scanner for enthusiasts, independent repairs, specialized garages and technicians. Quick scan performs an automatic system test to determine which control modules are installed on the vehicle and provides diagnostic trouble codes overview.
●Auto VIN: Identify the vehicle information automatically and enter into diagnostic modules(Note: Some vehicles does not support auto vin functions, so you can type it in.)
●Read Codes: Scan the control modules and point out the potential car error faults which you have no idea when the warning light on the dashboard.
●Clear Codes: Guide you to figure out the car issues and clear the error codes after maintenance services.
●Live Data: Show live sensors data in text and graph and allow you to view two graphs simultaneously and merge them in one graph to compare.
●Turn Off MIL: After reapiring the car faults and clearing the car error codes, the Malfunction Indicator Lamp will turn off.
ANCEL DS160 Support Vehicle Coverage: Only Fit for KIA Hyundai
Korea, Spanish, Portuguese, French,Swedish, English, Dutch, Japanese, Italian, German,Russian, Hungarian, Greek
Note: English&Spanish is default language, if you need other language, please contact seller.
DS160 main unit
Diagnostic Cable
USB TYPE C Cable
Quick Start Guide
User’s Manual
Please contact us first if you need to use another method to pay.
Payment should be made within 3 days after bidding ends, or we would cancel it for you.
Buyers should be responsible for any taxes.
Please include your special requests in eBay note if there is any.
Carrier and Logistics:All Orders are Free shipping via Royal Mail (Logistics: Royal Mail Tracked 24/48). If you need express, extra postage price would be charged.
Guarantee: 100% Genuine, 7 Days Free Exchange, 1 Month Free Return and Full Money Back Guarantee, Lifetime Free Technical Support.
Warranty: 12 months free repair for the devices.3 months for the accessories. Please contact us firstly when you need warranty service. Please contact us firstly when you need warranty service.
Our main brand is ANCEL, and we also sell other brands product, such as FOXWELL, LAUNCH, THINKCAR, AUTOPHIX, etc
We have office and warehouse in UK, Australia and US to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
We automatically submit positive feedback to our buyers once the payment is cleared.
If anything about your transaction did not meet your expectations, PLEASE LET US KNOW AND GIVE US THE OPPORTUNITY TO MAKE THINGS RIGHT before you leave feedback or open any case.
We are 100% sure that we can solve any issues regarding your purchase.
We will reply within one business day. Business time: GMT8 (9:00-18:00) from Monday to Friday.
Brand | Ancel |
---|---|
Manufacturer Part Number | Ancel DS160 Diagnostic Scanner For KIA Hyundai |
OBD Interface | CAN, EOBD, OBD, OBDII |
Supported System | ABS, DPF, SAS, EPB, SRS, TPMS, All System Diagnostic |
Connectivity | OBDII Cable |
Vehicle Type | Passenger Vehicle |
Product Dimensions | 9.45"L x 8.27"W x 2.36"H |
Power Source | Plug and Play |
Screen Size | 5 Inches (854*480) |
Item Weight | 1.33 pounds |
System | Android |
Battery Capacity | 1500mAh/3.8v |
CPU | MT6580 1.3GHz Quad core |
RAM | 2G |
ROM | 32G |
Interface | TYPE-C + USB 2.0 |
BT | BT 4.0 |
Diagnostic connector type | 1.2 Meter DB15 Pluggable Diagnostic Cable |
Update | Life Time Free Update |
Operating Voltage | 9~18V |
Operating Temperature | 0~50 ℃ |
Accessories | Adapter Cable, Carrying Case, USB Cable, User Guide |
Features | Backlit Display, Built-In Battery, Check Engine Light Shut Off, Colour Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly |
💌Supported cars | For KIA, For Hyundai |
🏆Advantage 1 | Full Systems Scan:Drive, Chassis, Body, Seats .... |
🏆Advantage 2 | 30+ Reset Service |
🏆Advantage 3 | Bidirectional Control / Active Test / ECU coding |
🏆Advantage 4 | Auto Vin & One-click Update |
🏆Advantage 5 | Lifetime Free Update |
🏆Advantage 6 | 24-hour online customer chat for technical support |
Support Vehicle's year | From 1996 to NOW |
RESET 1 | ADBLUE / AFS / AIRBAG / AIRFUEL / BLEED / BMS |
RESET 2 | BOX / BRAKE / COOLANT / DPF / EGR / ETS |
RESET 3 | GEAR / IMMO / INJECT / LANGUAGE / NOXSENSOR / ODO |
RESET 4 | OIL / SAS / SEAT / STOPSTART / SUN |
RESET 5 | SUS / TPMS / TRANSPORT / TYRE / WINDOW. etc |
📍NOTE📍 | Please contact us for compatibility |
📍CAUTION📍 | This product just can support ONE free software.(KIA) |
Brand: | Ancel |
---|---|
Isin: | I08LAFMTYP8X |

IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms

GUARANTEED SAFE CHECKOUT
-
MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
-
Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
















📣This product comes with KIA software, just can support one free software.
ANCEL DS160-- Offer Real Value For Car Owner
ANCEL DS160 is the latest version from ANCEL TECH, aim to provide shorter diagnostic process & fast troubleshooting. This would be good as a quick auto scan tool for who do not want to be charged hundreds of even thousands of dollars on a small check by the repair shop, and supports the most commonly required service and coding features.

●One-click Online Free Update anytime and anywhere, you do not need any SD cards, cables or PC.
●Bi-Directional Control (Active Tests) Full control over various car components, parts to perform active tests like EVAP test,injector tests and etc.
●OE-level All Systems Diagnostics can scan all available systems to read/ erase fault codes, display live data or analog, freeze data frame, active tests, retrieve ECU info.
●All Special Functions refer to the initial adaptation, self-learning, or some auto-detection function,like battery register/replacement abs bleeding, oil light and etc.
●ECU Coding to customize it according to your wishes and unlock hidden features.
●Full OBD Function for all car brands to read/clear codes, turns off MILs displays freeze frame data to do some simple diagnostic by yourself.
●One-Click AUTO-VIN&SCAN to do a comprehensive diagnostic for your cars.
4 in 1 Live Data Graph to show the live vehicle conditions in text and graph to help you to analyze the abnormal parameter easily.
●Android Operation System and smooth interface make it simple for beginners. Stable and Smooth Performance farewell to slow loading thus enjoy fast diagnosis
●5 inch Bright & Intuitive Full Touchscreen, you can enjoy the clear and vibrant details of diagnostic data with fewer distractions.
What Upgrade We Did on ANCEL DS160?
1. DS160 is 5 inch Anroid tablet, it makes diagnostic more convenience. and upgrade via WiFi, get rid of the USB cable and card reader, no troubles.
2. Support Check Diagnostic Coverage List online
3. Support Feedback online, solve problem in time

DS160 allows you to use the scan tool temporarily activate or control a vehicle system or component and to check of the electronic components such as switches, sensors, relays, and actuators.
and supports the most commonly required service and coding features.
●Auto Bleed Test/ Automated Bleed
●ABS Pump Motor Test
●Fuel Injector Pump/ Fuel Trim Reset
●Window/Mirror/ Door Lock/ Horn
●Cycle A/C Clutch On/Off
●Air Conditioning Test
●Wiper Test
●Interior & exterior lights Test
●Sound horn Test
●Brake Bleed Preparation Test + ABS Manual Control Tests + Fuel

Restore Functional Status after Repair or Replacement
After making repairs or replacements, you can use this bi-directional diagnostic scanner to re-flash the vehicle control modules, clear the original memories stored in Electronic Control Unit, and write the adaptive data into specific components to get your vehicle back on the right track.

Customize and Upgrade Vehicle in Your Own Way
You can also make manual tuning to break the limitations and restrictions of the market-specific settings of the car when it left the factory. With the help of this scan tool’s online coding, you can disable annoying functions or activate high-end features, make software modifications to alter how it behaves originally. Here are some examples:
- Disable the automatic start/stop. So when you press down the accelerator pedal/brake pedal, your car won’t automatically start/stop.
- FCA vehicle’s car doors can be unlocked with just one press of the key fob.
- Make the moving pointer move, perform self check, and then return to the initial point at the time the ignition is turned on.
- The fuel gauge can show the real-time filling quantity of fuel in the tank.
- The car lock sound effect will be available at the time the car is locked.
- Use the key fob to make all car windows automatically closed with just one press of the lock button.
- Keep the daytime driving lights lighted on for 20 seconds.
- When you press the brake pedal, your stoplights can be all lighted up.
- Your turn signals & rear fog lights can be alternatively flashing.

1. Steering Angle Reset
Reset the steering angle to zero to keep the car running straight.
2. Injector Coding
Write the new injector code into the car system for the correct cylinder injection quantity.
3. IMMO
Disable any lost keys and add new keys. **ONLY for cars with an easy IMMO system.
4. DPF Regeneration
Especially works for D-P-F system with D-P-F regeneration, D-P-F component replacement teach-in and D-P-F teach-in after replacing the engine control unit.
5. A/C relearn
The vehicle air conditioner replaces the electronic control unit, replaces the actuator or the memory of the electronic control unit memory is lost, and requires air conditioning initialization learning.
6. ABS Bleeding
Help exhaust the air after repair the ABS pump system.
7. AdBlue Reset
Reset urea after the diesel exhaust treatment fluid is replaced or filled up.
8. Throttle Matching
Initialize the throttle actuators to the default state.
9. TPMS Reset
Makes sense in displaying sensor IDs from the vehicle's ECU, inputting TPMS sensor replacement IDs and testing sensors.
10. Tire Reset
Set the size parameters of the modified or replaced tire.
11. AFS Headlamp Reset
Initialize the adaptive headlamp system.
12. Sunroof Initialization
Initialize the sunroof when locked off or closed.
13. Battery Reset
Register the battery after replacement.
14. Seat Calibration
Calibrate the memory in replaced or repaired seats.
15. Oil Reset
Allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.
16. A/F Reset:
Set or learn Air/Fuel ratio parameters.
17. GEARBOX LEARN
Help complete the gearbox self-learning to improve gear shifting quality.
18. Transport Mode
Deactivate the transport mode.
19. Windows Calibration
Perform door window matching to recover ECU initial memory.
20. Language Change
Change vehicle system language.
21. Suspension Reset
Adjust the vehicle body height sensor for level calibration.
22. NOx Sensor Reset
Reset catalytic converter learned value stored in ECU.
23. Stop/Start Reset
Set up the automatic start-stop function in ECU.
24. Coolant Bleeding
Activate the electronic water pump.
25. Brake Reset
It is important in the maintenance of electronic braking system's safety and efficiency.
26.Gear Learning
The scan tool monitors certain camshaft position sensors signals to determine if all conditions are met to continue with the procedure for Engine running.
..........

Comprehensive OE-Level All System & All Control Modules Diagnosis
DS160 is a professional automotive scanner for enthusiasts, independent repairs, specialized garages and technicians. Quick scan performs an automatic system test to determine which control modules are installed on the vehicle and provides diagnostic trouble codes overview.
●Auto VIN: Identify the vehicle information automatically and enter into diagnostic modules(Note: Some vehicles does not support auto vin functions, so you can type it in.)
●Read Codes: Scan the control modules and point out the potential car error faults which you have no idea when the warning light on the dashboard.
●Clear Codes: Guide you to figure out the car issues and clear the error codes after maintenance services.
●Live Data: Show live sensors data in text and graph and allow you to view two graphs simultaneously and merge them in one graph to compare.
●Turn Off MIL: After reapiring the car faults and clearing the car error codes, the Malfunction Indicator Lamp will turn off.
ANCEL DS160 Support Vehicle Coverage: Only Fit for KIA Hyundai
Korea, Spanish, Portuguese, French,Swedish, English, Dutch, Japanese, Italian, German,Russian, Hungarian, Greek
Note: English&Spanish is default language, if you need other language, please contact seller.



DS160 main unit
Diagnostic Cable
USB TYPE C Cable
Quick Start Guide
User’s Manual

Please contact us first if you need to use another method to pay.
Payment should be made within 3 days after bidding ends, or we would cancel it for you.
Buyers should be responsible for any taxes.
Please include your special requests in eBay note if there is any.
Carrier and Logistics:All Orders are Free shipping via Royal Mail (Logistics: Royal Mail Tracked 24/48). If you need express, extra postage price would be charged.
Guarantee: 100% Genuine, 7 Days Free Exchange, 1 Month Free Return and Full Money Back Guarantee, Lifetime Free Technical Support.
Warranty: 12 months free repair for the devices.3 months for the accessories. Please contact us firstly when you need warranty service. Please contact us firstly when you need warranty service.
Our main brand is ANCEL, and we also sell other brands product, such as FOXWELL, LAUNCH, THINKCAR, AUTOPHIX, etc
We have office and warehouse in UK, Australia and US to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
We automatically submit positive feedback to our buyers once the payment is cleared.
If anything about your transaction did not meet your expectations, PLEASE LET US KNOW AND GIVE US THE OPPORTUNITY TO MAKE THINGS RIGHT before you leave feedback or open any case.
We are 100% sure that we can solve any issues regarding your purchase.
We will reply within one business day. Business time: GMT8 (9:00-18:00) from Monday to Friday.
Brand | Ancel |
---|---|
Manufacturer Part Number | Ancel DS160 Diagnostic Scanner For KIA Hyundai |
OBD Interface | CAN, EOBD, OBD, OBDII |
Supported System | ABS, DPF, SAS, EPB, SRS, TPMS, All System Diagnostic |
Connectivity | OBDII Cable |
Vehicle Type | Passenger Vehicle |
Product Dimensions | 9.45"L x 8.27"W x 2.36"H |
Power Source | Plug and Play |
Screen Size | 5 Inches (854*480) |
Item Weight | 1.33 pounds |
System | Android |
Battery Capacity | 1500mAh/3.8v |
CPU | MT6580 1.3GHz Quad core |
RAM | 2G |
ROM | 32G |
Interface | TYPE-C + USB 2.0 |
BT | BT 4.0 |
Diagnostic connector type | 1.2 Meter DB15 Pluggable Diagnostic Cable |
Update | Life Time Free Update |
Operating Voltage | 9~18V |
Operating Temperature | 0~50 ℃ |
Accessories | Adapter Cable, Carrying Case, USB Cable, User Guide |
Features | Backlit Display, Built-In Battery, Check Engine Light Shut Off, Colour Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly |
💌Supported cars | For KIA, For Hyundai |
🏆Advantage 1 | Full Systems Scan:Drive, Chassis, Body, Seats .... |
🏆Advantage 2 | 30+ Reset Service |
🏆Advantage 3 | Bidirectional Control / Active Test / ECU coding |
🏆Advantage 4 | Auto Vin & One-click Update |
🏆Advantage 5 | Lifetime Free Update |
🏆Advantage 6 | 24-hour online customer chat for technical support |
Support Vehicle's year | From 1996 to NOW |
RESET 1 | ADBLUE / AFS / AIRBAG / AIRFUEL / BLEED / BMS |
RESET 2 | BOX / BRAKE / COOLANT / DPF / EGR / ETS |
RESET 3 | GEAR / IMMO / INJECT / LANGUAGE / NOXSENSOR / ODO |
RESET 4 | OIL / SAS / SEAT / STOPSTART / SUN |
RESET 5 | SUS / TPMS / TRANSPORT / TYRE / WINDOW. etc |
📍NOTE📍 | Please contact us for compatibility |
📍CAUTION📍 | This product just can support ONE free software.(KIA) |

- Brand: Ancel
- Manufacturer Part Number: Ancel DS160 Diagnostic Scanner For KIA Hyundai
- OBD Interface: CAN, EOBD, OBD, OBDII
- Supported System: ABS, DPF, SAS, EPB, SRS, TPMS, All System Diagnostic
- Connectivity: OBDII Cable
- Vehicle Type: Passenger Vehicle
- Product Dimensions: 9.45"L x 8.27"W x 2.36"H
- Power Source: Plug and Play
- Screen Size: 5 Inches (854*480)
- Item Weight: 1.33 pounds
- System: Android
- Battery Capacity: 1500mAh/3.8v
- CPU: MT6580 1.3GHz Quad core
- RAM: 2G
- ROM: 32G
- Interface: TYPE-C + USB 2.0
- BT: BT 4.0
- Diagnostic connector type: 1.2 Meter DB15 Pluggable Diagnostic Cable
- Update: Life Time Free Update
- Operating Voltage: 9~18V
- Operating Temperature: 0~50 ℃
- Accessories: Adapter Cable, Carrying Case, USB Cable, User Guide
- Features: Backlit Display, Built-In Battery, Check Engine Light Shut Off, Colour Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly
- Supported cars: For KIA, For Hyundai
- Advantage 1: Full Systems Scan:Drive, Chassis, Body, Seats ....
- Advantage 2: 30+ Reset Service
- Advantage 3: Bidirectional Control / Active Test / ECU coding
- Advantage 4: Auto Vin & One-click Update
- Advantage 5: Lifetime Free Update
- Advantage 6: 24-hour online customer chat for technical support
- Support Vehicle's year: From 1996 to NOW
- RESET 1: ADBLUE / AFS / AIRBAG / AIRFUEL / BLEED / BMS
- RESET 2: BOX / BRAKE / COOLANT / DPF / EGR / ETS
- RESET 3: GEAR / IMMO / INJECT / LANGUAGE / NOXSENSOR / ODO
- RESET 4: OIL / SAS / SEAT / STOPSTART / SUN
- RESET 5: SUS / TPMS / TRANSPORT / TYRE / WINDOW. etc
- NOTE: Please contact us for compatibility
- CAUTION: This product just can support ONE free software.KIA)
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.