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AUTOPHIX ANCEL VD700 OBD2 Code Reader Full System Scanner ABS SRS Oil EPB Diagnostic Tool

Brand: AUTOPHIX
AUTOPHIX Bluetooth OBD2 Code Reader ABS SRS AT System Scanner Diagnostic Tool

AUTOPHIX 3210 Pro OBD2 Scanner Bluetooth, Wireless OBDII 4 System Diagnostic Tool,Battery Test, Check Engine ABS SRS Transmission Car Code Reader, Vehicle Performance Test for iPhone & Android& iPad, All Software Free,Free Update Lifetime

About AUTOPHIX 3210 Pro Bluetooth OBD2 Scanner:

4 System Diagnostic Scanner: The AUTOPHIX 3210 Pro bluetooth diagnostic tool comes with the latest enhanced 4-System diagnostic tech, it will help you to do a deep scanning and inspecting of your car to find out the root cause, which saves your time and money. 

Full OBD2 Functions:This car OBD2 code reader not only has ABS, SRS , Transmission and Engine  diagnostic scanner , but  also OBDII diagnostic function . Diagnose problems with the vehicle system with a deep scan, read error codes and clean them after repair. 

Reliable Car Health Monitor: The newest bluetooth code reader has full OBDⅡ function that retrieves vehicle information, reads/clears error codes, and display a 4-in-1 live data stream, it is compatible with almost all cars after 1996(including all OBD2 cars, SUVs, minivans, and light trucks sold globally for 200+ vehicle makes and 200,000+ models). You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car! And when it is an OBD2 code reader, you can use it to check if your car is ready for annual test via I/M menu. Tip: The warning light will be turned off after the problem is solved.

Wide Range Diagnose for Car Brands: The four-system (ABS, SRS, Transmission, Engine) diagnose tool is available for following brands currently, we will be optimizing and adding more vehicle models in the near future. ➤America: FORD, LINCOLN, MERCURY, BUICK, CADILLAC, CHEVROLET, GMC, HUMMER, OLDSMOBILE, PONTIAC, SATURN, WORKHORSE, ALPHEON, DAEWOO, HOLDEN, RAVON, CHRYSLER, DODGE, JEEP; ➤European: LAND ROVER, JAGUAR, VAUXHALL, OPEL, MERCEDES BENZ, SPRINTER, SMART, BMW, MINI, ROLLS-ROYCE, VW, AUDI, SKODA, SEAT, BENTLY, LAMBORGHINI, BUGATTI, VOLVO, PEUGEOT, CITROEN, DS, RENAULT, RENAULT SANSUNG MOTORS, DACIA; ➤Asia: Toyota, Lexus. (PS. OBD2 function fits 99.99% of cars worldwide after 1996)

Battery Monitoring & Live Data Analysis: The bluetooth car scanner automatically detects real-time and displays the results in graphic, ensuring that you can review live data to determine the health or expected remaining life of the vehicle's battery. This OBD2 scanner with graphically displays your vehicle's data stream instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view parameter values corresponding to different time periods. Advanced data streams provide entry level professionals and diyers with useful information to find and troubleshoot vehicle problems quickly and efficiently.

More Performance Testing: AUTOPHIX 3210 Pro bluetooth code reader in addition to reading real-time data and retrieving the vehicle's VIN and battery voltage, the check engine diagnostic tool also supports the display of the 100km/h, acceleration time, real-time analysis of speed changes, and fuel consumption during driving, which can help you test the performance of old/used cars. The vehicle scanner also allows you to customize the dashboard depending on your driving habits or preferences, or more performance test. It also supports personalized head-up display and alarm tips to improve safety while driving the car.

Bluetooth Connection & Exclusive APP: Are you tired of the following with third party apps? Such as 1.need to download different apps for different cars? 2.require extra download fees? 3.only support a few functions? 4.can only use one of Android and iOS? Now! One 
AUTOPHIX 3210 Pro Scanner is enough to solve all the above problems. The must-have wireless bluetooth automotive diagnostic tool code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for fr-ee without any additional subscription fees. And Upgraded version of Bluetooth 5.1, super stable connection, no pairing required, only need to turn on Bluetooth, one second to connection.

Support in 9 Languages : Support English, Spanish, French, German, Italian, Japanese, Russian, Dutch, English, Czech

Please note: Four-system does not support Honda models. If you are not sure if 3210 Pro supports your car, please confirm with us through the message.

AUTOPHIX 3210 PRO automotive scan tool Support 4 Systems ( Lifetime F-ree Bluetooth Update ) :

✔️ ENGINE System: Engine System:AUTOPHIX 3210 PRO Scanner tool helps you read fault codes and shows the definition of DTC , clear the error, and turn off the MIL (Engine Malfunction Indicator Light).The instantaneous change of real-time data information can quickly identify the problem of Engine components, which is helpful to find out the cause of engine system error before sending your vehicle to a repair shop, save more time.

✔️ AT System: Transmission System: Auto code reader AUTOPHIX 3210 PRO Smart diagnostic scanner is an automatic Transmission service tool that supports reading/erasing codes, viewing live data, tell you the running status of the sensors, read the error and turning off the warning light, which is helpful to quickly and accurately locate faults and solve problems easily.

✔️ ABS System:Anti-lock Braking System: The OBD2 diagnostic tool AUTOPHIX 3210 PRO is available for accessing and performing car diagnostics on Anti-lock Brake Systems respectively Whether it is the brake pad deviation, the brake pad does not return to position, or other reasons of failure. AUTOPHIX 3210 PRO has the ability to retrieve ABS fault codes and tell you what the problem is through a visual inspection of all brake components, and then clear the codes. For the safety of your family, please pay attention to the health of the brake system in time.

✔️ SRS System: Supplemental Restraint System: This OBD2 scanner tool AUTOPHIX 3210 PRO supports Airbag System Diagnostic (SRS) for most domestic and imported vehicles. This scan tool can check the errors and clear the codes, view real-time live data to monitor the SRS running status, and solve security risks.Extend the service life of airbags and improve vehicle safety.

✔️ Please Note: if you encounter incompatibility or defective issues, kindly provide the vehicle Brand, Model, Year, VIN of your vehicle info to us. The issue maybe can be fixed via software upgrade.

ALL 10 Mode OBDII/EOBD Functions:

Mode 1:Read live data stream
Mode 2:Read freeze frame data
Mode 3:Read DTCs(diagnostic trouble codes)
Mode 4:Clear dtcs
Mode 5:Oxygen sensor monitoring
Mode 6:System monitoring
Mode 7:Read pending DTCs
Mode 8:Control operation of on-board system
Mode 9:Read vehicle information
Mode 10:Request emissions-related diagnostic trouble codes with permanent status after a clear/reset emission-related diagnostic information.

Battery Monitoring & Live Data Analysis: The bluetooth car scanner automatically detects real-time and displays the results in graphic, ensuring that you can review live data to determine the health or expected remaining life of the vehicle's battery. 

How to connect AUTOPHIX 3210 Pro Bluetooth OBD2 Scanner?
1. Search for "autophix" app in Google Play Store or Apple Store or download by scanning QR code;
2. Start the vehicle
3. Insert the 3210 Pro product into the vehicle's 16-pin port
4. After the product light flashes, turn on Bluetooth and search for the device "3210Pro" to connect
5. Open the "autophix" app for diagnosis

3210 Pro supports 200,000+ vehicle models and 9 languages

Support Over 115 Major Vehicle Manufacturers From America, Europe, and Asia after 1996 year with OBD2 connector:3210 Pro  can detect almost all vehicles in America, Europe, and Asia Pacific regions with OBD2 port. 

There are many other full system diagnostic scanners in the market, but most of them only support 50-60 car makes. However, the 3210 Pro code reader scan tool will be able to perform full system diagnosis on 115+ car makes, offering users more options. The 3210 Pro can detect almost all vehicles made after 1996 in America, Europe, and Asia regions which supports EOBD/OBD2 protocols.

***Please check it first with Autophix team if you cannot sure the vehicle compatibility.

1.We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect. 

2.Please contact us if you need to use another method to pay.

3.Payment should be made within 7 days after bidding ends.

4.Otherwise we will be cancle your order.

5.We are not responsible for buyers’ local taxes.

6.Please include your special requests in eBay note if there is any.

1. Shipping terms: UPS or USPS carriers provide transportation services, including economical transportation and standard transportation!

2.All of the items will be shipped to buyer's EBAY address,please confirm your address on Ebay before you buy.Please make sure it is correct and include phone number for delivery.


3.Your order will be usually shipped out the same or next business days once the payment is made and cleared, except on weekends and holidays.Please include your special requests in eBay note if there is any.

4.Most of products are checked and tested carefully before shipment.Well Packed protects your items with suitable material so as to avoid damage during transit.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.

5. If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
If your package delayed few days, due to any unexpected factor, please wait patiently. your kind understanding would be highly appreciated!

1.We can not guarantee that you will be able to access every module or use every piece of cd/dvd software. Compatibility varies due to variations in the cars modlue or availabilty of year it released from original factory

If you are unsure whether your vehicle is compatible, you can contact us and we will respond within 12 hours.
Please provide specific information about your vehicle model (manufacturer, year, model, or VIN), as well as the features you need. Thank you!

2.We are authorize distributor, our all items are 100% original and Our devices have warranty,12 months free repair for the devices.

Please contact us firstly when you need warranty service.

If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.We will instruct you on how to return and get refund or replacement.

If you choose to return the product directly without contacting us, please choose the reason for the return: doesn't fit  or doesn't  like it . Thank you! Please don't worry about the return fee, we will bear the return shipping cost for this reason, that is, you can choose this reason to return the product for free! No additional payment required! 100% free return!

1.We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.

2.We have more than 100 employees devoting to customer satisfaction.

3.We are eager to be your professional parner of automobile diagnostic tool.

4.Welcome to consult us by mail if you have any difficulty in software installation.

1. We are committed to providing customers with the best products and services,Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .

2. If you have Any Questions, Please do not hesitate to Contact Us by email/ ebay message. We will reply you within 12 hours and do our best solve the problem with you (Except on Weekends and Holidays) .

3.Work time:GMT8 (9:00am-18:30 PM) ,Except for Saturday (9:00-11:00AM) .

Brand: ANCEL
Isin: IDCZAXLHE2XP

$67.90

$68.17
0% off
  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

In Stock

Sold by , Fulfilled By IBSPOT
Ships from USA

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AUTOPHIX ANCEL VD700 OBD2 Code Reader Full System Scanner ABS SRS Oil EPB Diagnostic Tool

AUTOPHIX ANCEL VD700 OBD2 Code Reader Full System Scanner ABS SRS Oil EPB Dia...

$67.90 $68.17 (0% off)

AUTOPHIX Bluetooth OBD2 Code Reader ABS SRS AT System Scanner Diagnostic Tool

AUTOPHIX 3210 Pro OBD2 Scanner Bluetooth, Wireless OBDII 4 System Diagnostic Tool,Battery Test, Check Engine ABS SRS Transmission Car Code Reader, Vehicle Performance Test for iPhone & Android& iPad, All Software Free,Free Update Lifetime

About AUTOPHIX 3210 Pro Bluetooth OBD2 Scanner:

4 System Diagnostic Scanner: The AUTOPHIX 3210 Pro bluetooth diagnostic tool comes with the latest enhanced 4-System diagnostic tech, it will help you to do a deep scanning and inspecting of your car to find out the root cause, which saves your time and money. 

Full OBD2 Functions:This car OBD2 code reader not only has ABS, SRS , Transmission and Engine  diagnostic scanner , but  also OBDII diagnostic function . Diagnose problems with the vehicle system with a deep scan, read error codes and clean them after repair. 

Reliable Car Health Monitor: The newest bluetooth code reader has full OBDⅡ function that retrieves vehicle information, reads/clears error codes, and display a 4-in-1 live data stream, it is compatible with almost all cars after 1996(including all OBD2 cars, SUVs, minivans, and light trucks sold globally for 200+ vehicle makes and 200,000+ models). You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car! And when it is an OBD2 code reader, you can use it to check if your car is ready for annual test via I/M menu. Tip: The warning light will be turned off after the problem is solved.

Wide Range Diagnose for Car Brands: The four-system (ABS, SRS, Transmission, Engine) diagnose tool is available for following brands currently, we will be optimizing and adding more vehicle models in the near future. ➤America: FORD, LINCOLN, MERCURY, BUICK, CADILLAC, CHEVROLET, GMC, HUMMER, OLDSMOBILE, PONTIAC, SATURN, WORKHORSE, ALPHEON, DAEWOO, HOLDEN, RAVON, CHRYSLER, DODGE, JEEP; ➤European: LAND ROVER, JAGUAR, VAUXHALL, OPEL, MERCEDES BENZ, SPRINTER, SMART, BMW, MINI, ROLLS-ROYCE, VW, AUDI, SKODA, SEAT, BENTLY, LAMBORGHINI, BUGATTI, VOLVO, PEUGEOT, CITROEN, DS, RENAULT, RENAULT SANSUNG MOTORS, DACIA; ➤Asia: Toyota, Lexus. (PS. OBD2 function fits 99.99% of cars worldwide after 1996)

Battery Monitoring & Live Data Analysis: The bluetooth car scanner automatically detects real-time and displays the results in graphic, ensuring that you can review live data to determine the health or expected remaining life of the vehicle's battery. This OBD2 scanner with graphically displays your vehicle's data stream instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view parameter values corresponding to different time periods. Advanced data streams provide entry level professionals and diyers with useful information to find and troubleshoot vehicle problems quickly and efficiently.

More Performance Testing: AUTOPHIX 3210 Pro bluetooth code reader in addition to reading real-time data and retrieving the vehicle's VIN and battery voltage, the check engine diagnostic tool also supports the display of the 100km/h, acceleration time, real-time analysis of speed changes, and fuel consumption during driving, which can help you test the performance of old/used cars. The vehicle scanner also allows you to customize the dashboard depending on your driving habits or preferences, or more performance test. It also supports personalized head-up display and alarm tips to improve safety while driving the car.

Bluetooth Connection & Exclusive APP: Are you tired of the following with third party apps? Such as 1.need to download different apps for different cars? 2.require extra download fees? 3.only support a few functions? 4.can only use one of Android and iOS? Now! One 
AUTOPHIX 3210 Pro Scanner is enough to solve all the above problems. The must-have wireless bluetooth automotive diagnostic tool code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for fr-ee without any additional subscription fees. And Upgraded version of Bluetooth 5.1, super stable connection, no pairing required, only need to turn on Bluetooth, one second to connection.

Support in 9 Languages : Support English, Spanish, French, German, Italian, Japanese, Russian, Dutch, English, Czech

Please note: Four-system does not support Honda models. If you are not sure if 3210 Pro supports your car, please confirm with us through the message.

AUTOPHIX 3210 PRO automotive scan tool Support 4 Systems ( Lifetime F-ree Bluetooth Update ) :

✔️ ENGINE System: Engine System:AUTOPHIX 3210 PRO Scanner tool helps you read fault codes and shows the definition of DTC , clear the error, and turn off the MIL (Engine Malfunction Indicator Light).The instantaneous change of real-time data information can quickly identify the problem of Engine components, which is helpful to find out the cause of engine system error before sending your vehicle to a repair shop, save more time.

✔️ AT System: Transmission System: Auto code reader AUTOPHIX 3210 PRO Smart diagnostic scanner is an automatic Transmission service tool that supports reading/erasing codes, viewing live data, tell you the running status of the sensors, read the error and turning off the warning light, which is helpful to quickly and accurately locate faults and solve problems easily.

✔️ ABS System:Anti-lock Braking System: The OBD2 diagnostic tool AUTOPHIX 3210 PRO is available for accessing and performing car diagnostics on Anti-lock Brake Systems respectively Whether it is the brake pad deviation, the brake pad does not return to position, or other reasons of failure. AUTOPHIX 3210 PRO has the ability to retrieve ABS fault codes and tell you what the problem is through a visual inspection of all brake components, and then clear the codes. For the safety of your family, please pay attention to the health of the brake system in time.

✔️ SRS System: Supplemental Restraint System: This OBD2 scanner tool AUTOPHIX 3210 PRO supports Airbag System Diagnostic (SRS) for most domestic and imported vehicles. This scan tool can check the errors and clear the codes, view real-time live data to monitor the SRS running status, and solve security risks.Extend the service life of airbags and improve vehicle safety.

✔️ Please Note: if you encounter incompatibility or defective issues, kindly provide the vehicle Brand, Model, Year, VIN of your vehicle info to us. The issue maybe can be fixed via software upgrade.

ALL 10 Mode OBDII/EOBD Functions:

Mode 1:Read live data stream
Mode 2:Read freeze frame data
Mode 3:Read DTCs(diagnostic trouble codes)
Mode 4:Clear dtcs
Mode 5:Oxygen sensor monitoring
Mode 6:System monitoring
Mode 7:Read pending DTCs
Mode 8:Control operation of on-board system
Mode 9:Read vehicle information
Mode 10:Request emissions-related diagnostic trouble codes with permanent status after a clear/reset emission-related diagnostic information.

Battery Monitoring & Live Data Analysis: The bluetooth car scanner automatically detects real-time and displays the results in graphic, ensuring that you can review live data to determine the health or expected remaining life of the vehicle's battery. 

How to connect AUTOPHIX 3210 Pro Bluetooth OBD2 Scanner?
1. Search for "autophix" app in Google Play Store or Apple Store or download by scanning QR code;
2. Start the vehicle
3. Insert the 3210 Pro product into the vehicle's 16-pin port
4. After the product light flashes, turn on Bluetooth and search for the device "3210Pro" to connect
5. Open the "autophix" app for diagnosis

3210 Pro supports 200,000+ vehicle models and 9 languages

Support Over 115 Major Vehicle Manufacturers From America, Europe, and Asia after 1996 year with OBD2 connector:3210 Pro  can detect almost all vehicles in America, Europe, and Asia Pacific regions with OBD2 port. 

There are many other full system diagnostic scanners in the market, but most of them only support 50-60 car makes. However, the 3210 Pro code reader scan tool will be able to perform full system diagnosis on 115+ car makes, offering users more options. The 3210 Pro can detect almost all vehicles made after 1996 in America, Europe, and Asia regions which supports EOBD/OBD2 protocols.

***Please check it first with Autophix team if you cannot sure the vehicle compatibility.

1.We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect. 

2.Please contact us if you need to use another method to pay.

3.Payment should be made within 7 days after bidding ends.

4.Otherwise we will be cancle your order.

5.We are not responsible for buyers’ local taxes.

6.Please include your special requests in eBay note if there is any.

1. Shipping terms: UPS or USPS carriers provide transportation services, including economical transportation and standard transportation!

2.All of the items will be shipped to buyer's EBAY address,please confirm your address on Ebay before you buy.Please make sure it is correct and include phone number for delivery.


3.Your order will be usually shipped out the same or next business days once the payment is made and cleared, except on weekends and holidays.Please include your special requests in eBay note if there is any.

4.Most of products are checked and tested carefully before shipment.Well Packed protects your items with suitable material so as to avoid damage during transit.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.

5. If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
If your package delayed few days, due to any unexpected factor, please wait patiently. your kind understanding would be highly appreciated!

1.We can not guarantee that you will be able to access every module or use every piece of cd/dvd software. Compatibility varies due to variations in the cars modlue or availabilty of year it released from original factory

If you are unsure whether your vehicle is compatible, you can contact us and we will respond within 12 hours.
Please provide specific information about your vehicle model (manufacturer, year, model, or VIN), as well as the features you need. Thank you!

2.We are authorize distributor, our all items are 100% original and Our devices have warranty,12 months free repair for the devices.

Please contact us firstly when you need warranty service.

If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.We will instruct you on how to return and get refund or replacement.

If you choose to return the product directly without contacting us, please choose the reason for the return: doesn't fit  or doesn't  like it . Thank you! Please don't worry about the return fee, we will bear the return shipping cost for this reason, that is, you can choose this reason to return the product for free! No additional payment required! 100% free return!

1.We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.

2.We have more than 100 employees devoting to customer satisfaction.

3.We are eager to be your professional parner of automobile diagnostic tool.

4.Welcome to consult us by mail if you have any difficulty in software installation.

1. We are committed to providing customers with the best products and services,Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .

2. If you have Any Questions, Please do not hesitate to Contact Us by email/ ebay message. We will reply you within 12 hours and do our best solve the problem with you (Except on Weekends and Holidays) .

3.Work time:GMT8 (9:00am-18:30 PM) ,Except for Saturday (9:00-11:00AM) .


Item Specifics

  • Condition: New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ...
  • Brand: AUTOPHIX
  • Manufacturer Part Number: 36210PRO BLUETOOTH OBD2 SCANNER\
  • OBD Interface: CAN, EOBD, OBD, OBDII
  • Connectivity: Bluetooth
  • Supported System: ABS, SRS, TRANSMISSION, ENGINE
  • Vehicle Type: Passenger Vehicle
  • Features: Check Engine Light Shut Off, Erases Codes, Freeze Frame Displays, Internet Updateable, Multi-Language Interface, User Friendly
  • Accessories: User Guide
  • APP Version: Android and IOS
  • Hot Functions 1: Battery Test
  • Hot Functions 2: 4 System diagnostic Free use for life time
  • Hot Functions 3: OBD2 Full Functions,4 System Diagnostics
  • Hot Functions 4: ABS system diagnose
  • Hot Functions 5: ENGINE system diagnose
  • Hot Functions 6: SRS system diagnose
  • Hot Functions 7: TRANSMISSION system diagnose
  • Vehicle Coverage: for Honda,for Audi,for VW,for Toyota,for GM,
  • Vehicle Coverage2: for BMW,for Benz,for Porsche,for Chrysler
  • Update: Free Update lifetime
  • Customs: Low Value Easy to Pass
  • iOS APP: AUTOPHIX APP
  • ANDROID APP: AUTOPHIX APP
  • Screen Size: 2.36 Inches
  • Hot Functions 8: 4-in-1 live data stream
  • Languages: Support 9 Languages
  • UPC: Does not apply
  • Shipping Summary:

    • Packages are shipped from Monday to Friday.
    • The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
    • We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products. 

    Estimated delivery times:

    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 2-5 business days
    • International Shipping: 10 - 15 business days

    Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.

    Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.

    Shipping Status: 

    As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number. 

    If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.

    Order changes: 

    Please contact our customer support if the order needs to be canceled or modified.

    Item not received: 

    If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt the packages. Once a package is marked “Delivered” by the carrier, we are no longer responsible for lost or stolen items. Please ensure you provide a secure delivery address.

    Damaged Parcel
    If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

    If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.

     

    Please Read Our Return & Refund Policy Carefully: 

    Return: 

    You may return most items within 30 days of delivery for a full refund.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

    Additional non-returnable items:

    • Gift cards
    • Downloadable software products
    • Some health and personal care items

    To complete your return, we require a tracking number, which shows the items which you already returned to us.
    There are certain situations where only partial refunds are granted (if applicable)

    • Book with obvious signs of use
    • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    • Any item that is returned more than 30 days after delivery

    Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

    Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

    You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

    If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


    Shipping Cost

    We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Refund: 

    • Purchases may be returned within 30 days of the shipping date for a refund. 
    • Refund will be issued to your original form of payment.
    • Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a  IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless  required by law. 

    Refund Processing 

    • Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5  business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center. 

    • Note: It may take a few days until your bank posts the refund to your account. 

    Claims: 

    Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and  check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support  Center to find out about return shipping arrangements. 

    WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND: 

    WRONG PRODUCT: 

    If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately. 

    Damages and issues 

    Please inspect your order upon reception and contact us immediately if the item is defective,  damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

    Exceptions / non-returnable items 

    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),  custom products (such as special orders or personalized items), and personal care goods (such as  beauty products). We also do not accept returns for hazardous materials, flammable liquids, or  gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. 

    Exchanges 

    The fastest way to ensure you get what you want is to return the item you have, and once the return  is accepted, make a separate purchase for the new item. 

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