autosparepartstore Front Shock Absorber Strut Assy For 84176631 Chevy Tahoe Suburban Yukon Magnetic
autosparepartstore Front Shock Absorber Strut Assy For 84176631 Chevy Tahoe Suburban Yukon Magnetic
Autosparepartstore
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*Compatibility Chart
1, You can distinguish specific model of an automobile by VIN(Vehicle Identification Number).
2, VIN(Vehicle Identification Number) consists of total 17 English letters and arabic digits.
3, VIN does not include the letters I (i), O (o), and Q (q) (to avoid confusion with numerals 1 and 0)
For Cadillac Escalade 2015-2020
For Cadillac Escalade ESV 2015-2020
For Chevrolet Suburban 2015-2020
For Chevrolet Tahoe 2015-2020
For Chevrolet Silverado 1500 2014-2019
For GMC Sierra 1500 2014-2019
For GMC Yukon 2015-2020
For GMC Yukon XL 2015-2020
*Air Suspension Structure:
*Generation & Evolution:
Cadillac Escalade
GMT400 First generation (1999-2000)
GMT800 Second generation (2002-2006)
GMT900 Third generation (2007-2014)
GMTK2XL Fourth generation (2015-present)
Chevrolet Avalanche
GMT800 First generation (2001-2006)
GMT900 Second generation (2007-2013)
Chevrolet Suburban
First generation (1935-1940)
Second generation (1941-1946)
Third generation (1947-1954)
Fourth generation (1955-1959)
Fifth generation (1960-1966)
Sixth generation (1967-1972)
Seventh generation (1973-1991)
Eighth generation (1992-1999)
Ninth generation (2000-2006)
Tenth generation (2007-2014)
Eleventh generation (2015-present)
Chevrolet Tahoe
GMT400 First generation (1992-2000)
GMT800 Second generation (2000-2006)
GMT900 Third generation (2007-2014)
GMTK2UC/G Fourth generation (2015-present)
GMC Yukon
Rebadged Version of Chevrolet Tahoe
GMT400 First generation (1992-2000)
GMT800 Second generation (2000-2006)
GMT900 Third generation (2007-2014)
GMTK2UC/G Fourth generation (2015-present)
*Removal Guideline:
CAUTION:
Damage to the vehicle and air suspension system can be incurred if work is carried out in a manner other than specified in the
instructions or in a different sequence.
To avoid the possibility of short circuits while working with electric components consult your owner’s
manual on how to disconnect your battery.
Consult your vehicle owner’s manual, service manual, or car dealer for the correct jacking points on your
vehicle and for additional care, safety and maintenance instructions. Under no circumstances should any work
be completed underneath the vehicle if it is not adequately supported, as serious injuries and death can occur.
SHOCK REMOVAL
1. Lift vehicle and remove applicable front wheel. (FIGURE 1)
2. Unroute and disconnect the electrical connection. (FIGURES 2, 3)
3. Remove the three (3) top mount nuts. (FIGURES 4, 5)
4. Remove the two (2) bottom mount bolts. (FIGURES 6, 7)
5. Remove the shock assembly from the vehicle. (FIGURE 8)
6. Removal complete.
*Installation Guideline:
1.Installation is in reverse order of air strut removal.
*Frequently Asked Questions:
How to prevent the damage of air springs/How to extend the service life of air springs/struts etc.?
An air strut with separable air springs
If your vehicle offers a separable air suspension (Audi Allroad A6 C5, Mercedes-Benz W164, BMW X5, etc.), you should regularly (about once a week) lift the car to the maximum position, and remove dirt with a high-pressure cleaner (keep the cleaner at a distance to the air spring about 30 cm/12 inches, otherwise water pressure can damage the air spring). The highest position may vary depending on your model and regulation options. Therefore, please test this by trying the different modes available to you (Sport, comfort, dynamic, off-road) and choose the one that sets your vehicle to the highest position. The dirt will most likely be found under the fold of the pneumatic chambers. If you find a frozen layer of bitumen on the piston guide (the part of a strut on which the air spring is installed), it is recommended to clean it as well. Whenever possible, avoid riding on fresh asphalt, as fresh bitumen mixed with sand immediately results in a build-up of abrasives on the piston and in turn contributes to accelerated wear and tear of the air spring.
A complete air suspension shock
Many cars such as Mercedes W220 or W211 are set up with a complete air strut - shock absorber and air spring visually form a complete spare part. In many cases, you can easily recognize these by the metal cups with which the air spring is tightly mounted. To best avoid any damage, we highly recommend to regularly check the condition of the dust protection seals of the air strut.
What is the difference between an air spring and an air strut?
The air spring is a part of the air strut. Some vehicles (e.g. Mercedes ML) allow you to change the air spring separately. At our online shop you have the opportunity to buy either the whole air strut or only the air spring. For some type of vehicles it is not possible to change the air spring separately. In this case the whole air strut should be replaced.
Which side of my car is the Right and Left?
The right and left sides of an automobile are determined as if sitting in the car facing forward. Thus, the left side is on the left when sitting in the car facing forward, and the right side is on the right. For American cars, the driver’s side is on the left, and the passenger sits to the right of the driver. For cars in Japan, Britain, Ireland, the Bahamas and some other former British colonies -- where they drive on the left side of the road -- the passenger sits on the left side, and the driver (along with all the driving controls) is on the right.
*OEM Part Number:
84176631,84061228
84977478, 23312167
23464589, 23151123
*Item Specifications:
- Key Words: Front L&R Shock Absorber Strut Assys For Chevy Tahoe Suburban Escalade Magnetic
- Package Includes: Single for Front Left or Right Air Suspension Shock Strut
Notes: Please double confirm the compatibility as well as the OEM number before purchasing.
Instruction is not included. Professional installation is recommended.
Item Specifics | |
---|---|
Brand | autosparepartstore |
Items Included | Shock |
Type | Shock & Spring Assembly |
Placement on Vehicle | Front Left Front Right |
Features | Easy to Replace |
Manufacturer Part Number | AUS115300S01 |
OE/OEM Part Number | 84176631 84061228 84977478 23312167 |
Manufacturer Warranty | 1 Year |
Material | Iron Aluminium Alloy Rubber |
Performance Part | Yes |
Universal Fitment | No |
Interchange Part Number | 23464589 23151123 |
Superseded Part Number | Air shock absorber air strut air suspension shock Coilover Spring & Shock Assembly, |
Part Type | Shock Absorber & Coil Spring Assembly |
Fitment Type | Direct Replacement |
Adjustable | Yes |
OE Spec or Performance/Custom | OE Spec |
Surface Finish | yes |
Superseded Part Number | Air shock absorber air strut air suspension shock Coilover Spring & Shock Assembly, |
Part Type | Shock Absorber & Coil Spring Assembly |
Fitment Type | Direct Replacement |
Adjustable | Yes |
OE Spec or Performance/Custom | OE Spec |
Surface Finish | yes |
Check the compatible chart & Item specifics & Picture & Description before placing order, to make sure you will get the right part that fits your vehicle.
We accept multiple payment methods
Payments are expected within 7 days after the last winning auction is closed;
Otherwise Unpaid Item Dispute will be filed with eBay.
We stand behind every product we sell.
All of our brand new items come with a 30-Days money-back or exchange guarantee.
Any question or problem, contact us please.
We will always do our best to get your satisfaction.
Autosparepartstore
Shop Category Excellent Delivery Help & Info Payment Policy Shipping Policy Return Policy FAQ About Us |
Front Shock Absorber Strut Assy For 84176631 Chevy Tahoe Suburban Yukon Magnetic
*Compatibility Chart 1, You can distinguish specific model of an automobile by VIN(Vehicle Identification Number). 2, VIN(Vehicle Identification Number) consists of total 17 English letters and arabic digits. 3, VIN does not include the letters I (i), O (o), and Q (q) (to avoid confusion with numerals 1 and 0)
For Cadillac Escalade 2015-2020 For Cadillac Escalade ESV 2015-2020 For Chevrolet Suburban 2015-2020 For Chevrolet Tahoe 2015-2020 For Chevrolet Silverado 1500 2014-2019 For GMC Sierra 1500 2014-2019 For GMC Yukon 2015-2020 For GMC Yukon XL 2015-2020
*Air Suspension Structure:
*Generation & Evolution:
Cadillac Escalade
Chevrolet Avalanche
Chevrolet Suburban
Chevrolet Tahoe
GMC Yukon GMT400 First generation (1992-2000)
*Removal Guideline: CAUTION: Damage to the vehicle and air suspension system can be incurred if work is carried out in a manner other than specified in the instructions or in a different sequence. To avoid the possibility of short circuits while working with electric components consult your owner’s manual on how to disconnect your battery. Consult your vehicle owner’s manual, service manual, or car dealer for the correct jacking points on your vehicle and for additional care, safety and maintenance instructions. Under no circumstances should any work be completed underneath the vehicle if it is not adequately supported, as serious injuries and death can occur. SHOCK REMOVAL 1. Lift vehicle and remove applicable front wheel. (FIGURE 1) 2. Unroute and disconnect the electrical connection. (FIGURES 2, 3) 3. Remove the three (3) top mount nuts. (FIGURES 4, 5) 4. Remove the two (2) bottom mount bolts. (FIGURES 6, 7) 5. Remove the shock assembly from the vehicle. (FIGURE 8) 6. Removal complete.
*Installation Guideline:
*Frequently Asked Questions: A complete air suspension shock
What is the difference between an air spring and an air strut? The air spring is a part of the air strut. Some vehicles (e.g. Mercedes ML) allow you to change the air spring separately. At our online shop you have the opportunity to buy either the whole air strut or only the air spring. For some type of vehicles it is not possible to change the air spring separately. In this case the whole air strut should be replaced.
Which side of my car is the Right and Left? The right and left sides of an automobile are determined as if sitting in the car facing forward. Thus, the left side is on the left when sitting in the car facing forward, and the right side is on the right. For American cars, the driver’s side is on the left, and the passenger sits to the right of the driver. For cars in Japan, Britain, Ireland, the Bahamas and some other former British colonies -- where they drive on the left side of the road -- the passenger sits on the left side, and the driver (along with all the driving controls) is on the right.
*OEM Part Number: 84176631,84061228
*Item Specifications:
Notes: Please double confirm the compatibility as well as the OEM number before purchasing.
Notification
Check the compatible chart & Item specifics & Picture & Description before placing order, to make sure you will get the right part that fits your vehicle. Payment Policy
We accept multiple payment methods Handling & Shipping
All orders except order with ambiguous address or with specific message from buyer or other problem will be shipped within 24 hours.
All orders in the continental 48 States will be shipped FREE of charge via FedEx or UPS or USPS from west or east warehouse at our discretion.
Orders outside the continental 48 States (Alaska, Hawaii, Puerto Rico, US territories, or International) will be required to pay a surcharge for shipping, and international orders will not be offered with free customs clearance service.
Return & Warranty
We stand behind every product we sell. All of our brand new items come with a 30-Days money-back or exchange guarantee. Contact Us
Any question or problem, contact us please. We will always do our best to get your satisfaction. All rights reserved. |
Brand: | autosparepartstore |
---|---|
Isin: | ISXX2AU6OJVQ |

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GUARANTEED SAFE CHECKOUT
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Autosparepartstore

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|
|
|
*Compatibility Chart
1, You can distinguish specific model of an automobile by VIN(Vehicle Identification Number).
2, VIN(Vehicle Identification Number) consists of total 17 English letters and arabic digits.
3, VIN does not include the letters I (i), O (o), and Q (q) (to avoid confusion with numerals 1 and 0)
For Cadillac Escalade 2015-2020
For Cadillac Escalade ESV 2015-2020
For Chevrolet Suburban 2015-2020
For Chevrolet Tahoe 2015-2020
For Chevrolet Silverado 1500 2014-2019
For GMC Sierra 1500 2014-2019
For GMC Yukon 2015-2020
For GMC Yukon XL 2015-2020
*Air Suspension Structure:
*Generation & Evolution:
Cadillac Escalade
GMT400 First generation (1999-2000)
GMT800 Second generation (2002-2006)
GMT900 Third generation (2007-2014)
GMTK2XL Fourth generation (2015-present)
Chevrolet Avalanche
GMT800 First generation (2001-2006)
GMT900 Second generation (2007-2013)
Chevrolet Suburban
First generation (1935-1940)
Second generation (1941-1946)
Third generation (1947-1954)
Fourth generation (1955-1959)
Fifth generation (1960-1966)
Sixth generation (1967-1972)
Seventh generation (1973-1991)
Eighth generation (1992-1999)
Ninth generation (2000-2006)
Tenth generation (2007-2014)
Eleventh generation (2015-present)
Chevrolet Tahoe
GMT400 First generation (1992-2000)
GMT800 Second generation (2000-2006)
GMT900 Third generation (2007-2014)
GMTK2UC/G Fourth generation (2015-present)
GMC Yukon
Rebadged Version of Chevrolet Tahoe
GMT400 First generation (1992-2000)
GMT800 Second generation (2000-2006)
GMT900 Third generation (2007-2014)
GMTK2UC/G Fourth generation (2015-present)
*Removal Guideline:
CAUTION:
Damage to the vehicle and air suspension system can be incurred if work is carried out in a manner other than specified in the
instructions or in a different sequence.
To avoid the possibility of short circuits while working with electric components consult your owner’s
manual on how to disconnect your battery.
Consult your vehicle owner’s manual, service manual, or car dealer for the correct jacking points on your
vehicle and for additional care, safety and maintenance instructions. Under no circumstances should any work
be completed underneath the vehicle if it is not adequately supported, as serious injuries and death can occur.
SHOCK REMOVAL
1. Lift vehicle and remove applicable front wheel. (FIGURE 1)
2. Unroute and disconnect the electrical connection. (FIGURES 2, 3)
3. Remove the three (3) top mount nuts. (FIGURES 4, 5)
4. Remove the two (2) bottom mount bolts. (FIGURES 6, 7)
5. Remove the shock assembly from the vehicle. (FIGURE 8)
6. Removal complete.
*Installation Guideline:
1.Installation is in reverse order of air strut removal.
*Frequently Asked Questions:
How to prevent the damage of air springs/How to extend the service life of air springs/struts etc.?
An air strut with separable air springs
If your vehicle offers a separable air suspension (Audi Allroad A6 C5, Mercedes-Benz W164, BMW X5, etc.), you should regularly (about once a week) lift the car to the maximum position, and remove dirt with a high-pressure cleaner (keep the cleaner at a distance to the air spring about 30 cm/12 inches, otherwise water pressure can damage the air spring). The highest position may vary depending on your model and regulation options. Therefore, please test this by trying the different modes available to you (Sport, comfort, dynamic, off-road) and choose the one that sets your vehicle to the highest position. The dirt will most likely be found under the fold of the pneumatic chambers. If you find a frozen layer of bitumen on the piston guide (the part of a strut on which the air spring is installed), it is recommended to clean it as well. Whenever possible, avoid riding on fresh asphalt, as fresh bitumen mixed with sand immediately results in a build-up of abrasives on the piston and in turn contributes to accelerated wear and tear of the air spring.
A complete air suspension shock
Many cars such as Mercedes W220 or W211 are set up with a complete air strut - shock absorber and air spring visually form a complete spare part. In many cases, you can easily recognize these by the metal cups with which the air spring is tightly mounted. To best avoid any damage, we highly recommend to regularly check the condition of the dust protection seals of the air strut.
What is the difference between an air spring and an air strut?
The air spring is a part of the air strut. Some vehicles (e.g. Mercedes ML) allow you to change the air spring separately. At our online shop you have the opportunity to buy either the whole air strut or only the air spring. For some type of vehicles it is not possible to change the air spring separately. In this case the whole air strut should be replaced.
Which side of my car is the Right and Left?
The right and left sides of an automobile are determined as if sitting in the car facing forward. Thus, the left side is on the left when sitting in the car facing forward, and the right side is on the right. For American cars, the driver’s side is on the left, and the passenger sits to the right of the driver. For cars in Japan, Britain, Ireland, the Bahamas and some other former British colonies -- where they drive on the left side of the road -- the passenger sits on the left side, and the driver (along with all the driving controls) is on the right.
*OEM Part Number:
84176631,84061228
84977478, 23312167
23464589, 23151123
*Item Specifications:
- Key Words: Front L&R Shock Absorber Strut Assys For Chevy Tahoe Suburban Escalade Magnetic
- Package Includes: Single for Front Left or Right Air Suspension Shock Strut
Notes: Please double confirm the compatibility as well as the OEM number before purchasing.
Instruction is not included. Professional installation is recommended.
Item Specifics | |
---|---|
Brand | autosparepartstore |
Items Included | Shock |
Type | Shock & Spring Assembly |
Placement on Vehicle | Front Left Front Right |
Features | Easy to Replace |
Manufacturer Part Number | AUS115300S01 |
OE/OEM Part Number | 84176631 84061228 84977478 23312167 |
Manufacturer Warranty | 1 Year |
Material | Iron Aluminium Alloy Rubber |
Performance Part | Yes |
Universal Fitment | No |
Interchange Part Number | 23464589 23151123 |
Superseded Part Number | Air shock absorber air strut air suspension shock Coilover Spring & Shock Assembly, |
Part Type | Shock Absorber & Coil Spring Assembly |
Fitment Type | Direct Replacement |
Adjustable | Yes |
OE Spec or Performance/Custom | OE Spec |
Surface Finish | yes |
Superseded Part Number | Air shock absorber air strut air suspension shock Coilover Spring & Shock Assembly, |
Part Type | Shock Absorber & Coil Spring Assembly |
Fitment Type | Direct Replacement |
Adjustable | Yes |
OE Spec or Performance/Custom | OE Spec |
Surface Finish | yes |
Check the compatible chart & Item specifics & Picture & Description before placing order, to make sure you will get the right part that fits your vehicle.
We accept multiple payment methods
Payments are expected within 7 days after the last winning auction is closed;
Otherwise Unpaid Item Dispute will be filed with eBay.
We stand behind every product we sell.
All of our brand new items come with a 30-Days money-back or exchange guarantee.
Any question or problem, contact us please.
We will always do our best to get your satisfaction.
Autosparepartstore

Shop Category Excellent Delivery Help & Info Payment Policy Shipping Policy Return Policy FAQ About Us |
Front Shock Absorber Strut Assy For 84176631 Chevy Tahoe Suburban Yukon Magnetic
*Compatibility Chart 1, You can distinguish specific model of an automobile by VIN(Vehicle Identification Number). 2, VIN(Vehicle Identification Number) consists of total 17 English letters and arabic digits. 3, VIN does not include the letters I (i), O (o), and Q (q) (to avoid confusion with numerals 1 and 0)
For Cadillac Escalade 2015-2020 For Cadillac Escalade ESV 2015-2020 For Chevrolet Suburban 2015-2020 For Chevrolet Tahoe 2015-2020 For Chevrolet Silverado 1500 2014-2019 For GMC Sierra 1500 2014-2019 For GMC Yukon 2015-2020 For GMC Yukon XL 2015-2020
*Air Suspension Structure:
*Generation & Evolution:
Cadillac Escalade
Chevrolet Avalanche
Chevrolet Suburban
Chevrolet Tahoe
GMC Yukon GMT400 First generation (1992-2000)
*Removal Guideline: CAUTION: Damage to the vehicle and air suspension system can be incurred if work is carried out in a manner other than specified in the instructions or in a different sequence. To avoid the possibility of short circuits while working with electric components consult your owner’s manual on how to disconnect your battery. Consult your vehicle owner’s manual, service manual, or car dealer for the correct jacking points on your vehicle and for additional care, safety and maintenance instructions. Under no circumstances should any work be completed underneath the vehicle if it is not adequately supported, as serious injuries and death can occur. SHOCK REMOVAL 1. Lift vehicle and remove applicable front wheel. (FIGURE 1) 2. Unroute and disconnect the electrical connection. (FIGURES 2, 3) 3. Remove the three (3) top mount nuts. (FIGURES 4, 5) 4. Remove the two (2) bottom mount bolts. (FIGURES 6, 7) 5. Remove the shock assembly from the vehicle. (FIGURE 8) 6. Removal complete.
*Installation Guideline:
*Frequently Asked Questions: A complete air suspension shock
What is the difference between an air spring and an air strut? The air spring is a part of the air strut. Some vehicles (e.g. Mercedes ML) allow you to change the air spring separately. At our online shop you have the opportunity to buy either the whole air strut or only the air spring. For some type of vehicles it is not possible to change the air spring separately. In this case the whole air strut should be replaced.
Which side of my car is the Right and Left? The right and left sides of an automobile are determined as if sitting in the car facing forward. Thus, the left side is on the left when sitting in the car facing forward, and the right side is on the right. For American cars, the driver’s side is on the left, and the passenger sits to the right of the driver. For cars in Japan, Britain, Ireland, the Bahamas and some other former British colonies -- where they drive on the left side of the road -- the passenger sits on the left side, and the driver (along with all the driving controls) is on the right.
*OEM Part Number: 84176631,84061228
*Item Specifications:
Notes: Please double confirm the compatibility as well as the OEM number before purchasing.
Notification
Check the compatible chart & Item specifics & Picture & Description before placing order, to make sure you will get the right part that fits your vehicle. Payment Policy
We accept multiple payment methods Handling & Shipping
All orders except order with ambiguous address or with specific message from buyer or other problem will be shipped within 24 hours.
All orders in the continental 48 States will be shipped FREE of charge via FedEx or UPS or USPS from west or east warehouse at our discretion.
Orders outside the continental 48 States (Alaska, Hawaii, Puerto Rico, US territories, or International) will be required to pay a surcharge for shipping, and international orders will not be offered with free customs clearance service.
Return & Warranty
We stand behind every product we sell. All of our brand new items come with a 30-Days money-back or exchange guarantee. Contact Us
Any question or problem, contact us please. We will always do our best to get your satisfaction. All rights reserved. |

- UPC: Does not apply
- Brand: autosparepartstore
- Items Included: Shock
- Type: Shock & Spring Assembly
- Placement on Vehicle: Front Left, Front Right
- Features: Easy to Replace
- Manufacturer Part Number: AUS115300S01
- OE/OEM Part Number: 84176631, 84061228, 84977478, 23312167
- Manufacturer Warranty: 1 Year
- Material: Iron, Aluminium Alloy, Rubber
- Performance Part: Yes
- Universal Fitment: No
- Interchange Part Number: 23464589, 23151123
- Superseded Part Number: Air shock absorber, air strut, air suspension shock, Coilover Spring & Shock Assembly,
- Part Type: Shock Absorber & Coil Spring Assembly
- Fitment Type: Direct Replacement
- Adjustable: Yes
- OE Spec or Performance/Custom: OE Spec
- Surface Finish: yes
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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