BLACK BAMBOO 3D Sleep MASK with Bluetooth and Eye Therapy Gel Pack
BLACK BAMBOO 3D Sleep MASK with Bluetooth and Eye Therapy Gel Pack
BLACK BAMBOO 3D Sleep MASK with Bluetooth and Eye Therapy Gel Pack
- TOTAL BLACKOUT & SOUND REDUCTION: Designed with a 3D contoured shape that completely blocks out light without pressing on eyes or lashes. The wraparound design covers your ears to muffle ambient noise, helping you fall asleep faster and stay asleep longer—ideal for light sleepers, travelers, or anyone needing deep rest.
- BLUETOOTH AUDIO FOR RELAXATION: Built-in Bluetooth 5.3 speakers let you stream music, white noise, or guided meditations directly through the mask. Ultra-thin and adjustable speaker placement ensures a custom fit over your ears without causing pressure—perfect for falling asleep peacefully, especially while on the go.
- HOT & COLD GEL PACK INCLUDED: Includes a removable gel insert that can be chilled or heated for soothing 15-minute eye therapy. Helps reduce puffiness, relieve sinus pressure, or ease headache pain—great for winding down before bed or refreshing tired eyes after screen time or travel.
- COMFORTABLE FOR SIDE SLEEPERS: Crafted from a soft, breathable cotton blend that feels gentle on skin. The mask contours comfortably around the head and face without shifting, while the slim speaker profile makes it easy to rest on your side without discomfort all night long.
- LONG BATTERY LIFE + FAST RECHARGE: Enjoy up to 10 hours of continuous audio playback—enough for a full night’s rest. The rechargeable battery fully powers up in just 2 hours, making it perfect for nightly use or long-haul travel. Includes a USB charging cable for convenience.
| Brand: | Black Bamboo |
|---|---|
| Size: | 1 Count (Pack of 1) |
| Color: | Black |
| Manufacturer: | Elitepeak Sci-Tech Co. |
| Part Number: | 359BVTY |
| Material Type: | Cotton Blend |
| Product Dimensions: | 10.0 x 5.0 x 1.25 inches; 6.4 pounds |
| Isin: | I6RSVGJVMBXB |
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Drift into deep, uninterrupted sleep with the Black Bamboo Bluetooth Sleep Mask with Gel Pack – the ultimate multi-functional sleep accessory designed for total relaxation anytime, anywhere.
Whether you're a side sleeper, frequent traveler, or light-sensitive napper, this 3D contoured blackout mask combines advanced comfort, wireless audio, and soothing eye therapy to help you rest deeply and wake up refreshed.
Crafted with a breathable cotton-blend material and a pressure-free design, the Black Bamboo mask conforms to your face while keeping light out completely. The wraparound build covers your ears for passive sound reduction, and ultra-thin, moveable Bluetooth 5.0 speakers deliver your favorite sleep sounds or calming meditations right to your ears—without bulk or discomfort.
Need an extra moment of relief before bed? Insert the custom-fit gel pack, heated or chilled, to reduce puffiness, relieve sinus pressure, or ease tension headaches. This mask isn’t just for sleep—it’s your go-to for quick 15-minute eye therapy sessions during a busy day.
Designed with side sleepers in mind, the mask’s low-profile speakers and soft structure let you rest comfortably in any position. The built-in rechargeable battery provides over 10 hours of playtime and fully recharges in just 2 hours—ideal for overnight use or long-haul flights.
Whether you're winding down after work, catching up on rest during daylight hours, or trying to relax through the chaos of travel, the Black Bamboo 3D Sleep Mask helps you block out the world and tune into rest.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
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You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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