Cheesecake Moat
Cheesecake Moat
Cheesecake Moat
- Makes perfect cheesecakes - providing consistent moist heat.
- Water is not in contact with Springform pan - no risk of leaks
- Works with 8", 9" or 10" Springform pans
- Made in the USA
| Color: | Silver |
|---|---|
| Manufacturer: | Cheesecake Moat |
| Part Number: | N4MS30U |
| Material Type: | Aluminum |
| Product Dimensions: | 15.3 x 15.0 x 2.5 inches; 4.0 pounds |
| Isin: | ICTVYSCWYUNW |
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Fast Shipping
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The patented CheesecakeMoat is designed to help you make perfect cheesecakes - every time. No more struggling with unwieldy water baths, no more cracked and uneven cheesecakes, no more soggy cheesecake base where water from the water bath has leaked into your Springform Pan - the CheesecakeMoat is the solution to all these problems. Any pastry chef will tell you, the best way to ensure that a cheesecake cooks evenly and doesn't develop cracks is to cook it in a water bath. This ensures a gently consistent, moist heat that cooks the cheesecake filling evenly. However - using a water bath can be tricky. Firstly you have to get a large pan of water into the oven, (hard to do without a lot of spills) then you have the issue of trying to keep your cheesecake dry. Most cheesecakes are made in Springform Pans - and even the best of these can allow water to seep in round the seams. You can use all sorts of elaborate tricks to try to seal a Springform Pan from the liquid in the water bath (aluminum foil etc) but the water has a way of seeping in and making your crust soggy. Well Chef Corky Rosen has come up with a brilliant solution - The CheesecakeMoat - an aluminum pan in 2 sections - an inner section for your cheesecake (in its own Springform pan) and an outer section in which you can put water. You just place your cheesecake in its Springform Pan in the center section of the pan, put water in the "moat" - the external section - and put the entire CheesecakeMoat in the oven. The moat section is sealed so the water cannot get into the Springform Pan - but you are getting all the benefits of cooking a cheesecake in a water bath. Voilà! Perfect cheesecake, with a perfect base - painlessly. Works with 8 inch, 9 inch or 10 inch Springform Pans. (Outer diameter of the CheesecakeMoat is 14", inner diameter is 12"). The CheesecakeMoat is made in the USA.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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- Check with your local USPS or UPS office.
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
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Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
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- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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