COLD FACTOR Cooling Neck Towel - PVA Premium Cooling Towel Lasting Up to 5 Hours Cooling Ice Towels for Neck and Face-Neck Cooler with UPF 50+-Soft and Machine Washable-13" x 29.5" 3 Pack (Gray)
COLD FACTOR Cooling Neck Towel - PVA Premium Cooling Towel Lasting Up to 5 Hours Cooling Ice Towels for Neck and Face-Neck Cooler with UPF 50+-Soft and Machine Washable-13" x 29.5" 3 Pack (Gray)
COLD FACTOR Cooling Neck Towel - PVA Premium Cooling Towel Lasting Up to 5 Hours Cooling Ice Towels for Neck and Face-Neck Cooler with UPF 50+-Soft and Machine Washable-13" x 29.5" 3 Pack (Gray)
- Beat the heat instantly - Immediate relief from the heat in seconds so you can stay active for longer. Using scientifically proven cooling technology, our high-quality evaporative pva cooling towels activate instantly and provide your body with long lasting, effective cooling power, 2X longer than microfiber towels!
- Keeps you cool for up to 5 hours - Designed to keep you cool for longer than other PVA cooling towels, Cold Factor partnered with leading experts to develop a premium version of PVA material. The secret? A meticulous embossing process that allows the towel to absorb more water and maximizes the cooling duration by up 25% longer than other leading brands.
- Protection from the suns harmful UV rays - In addition to being a chill cooling towel, our cooling towels provide protection from sun damage with a UPF rating of 50+! Now whenever you’re active outdoors, you can be confident knowing you’ll be protected from harmful UV rays.
- Soft and comfortable- Place the towel around your neck, shoulders or anywhere where large blood vessels are located near the surface of the skin for maximum cooling. Soft enough to wipe sweat from off your face during a workout.
- Portable and machine washable - Whether you’re using the towel while doing yoga, golfing, hiking, or any other strenuous activity, our portable storage makes it easy to take on the go- a perfect cooling towel for athletes. And after the day is done, simply run our cooling towel in the washing machine for easy cleaning and maintenance.
| Brand: | COLD FACTOR |
|---|---|
| Size: | 13x29.5 |
| Color: | Gray |
| Manufacturer: | COLD FACTOR |
| Part Number: | 9335QYC |
| Material Type: | Polyvinyl Alcohol (PVA) |
| Isin: | IZCBYUZ67KZX |
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
THE PREMIUM WAY TO STAY COOL At Cold Factor, we set out on a mission to create a premium cooling towel experience by working with industry leading experts to improve the existing technology. Other leading brands like to add a pattern to the towel because it hides imperfections in the product and allows them to use less of the critical cooling material. The pattern also compresses the amount of cooling material that is available to absorb water and in turn, reduces the cooling duration and power of the towel. We believe in offering the highest quality PVA materials to provide our customers with the very best experience. Using evaporative cooling technology, our cool towels give you instant relief from the heat and keep you cool for up to 5 hours. This is 25% longer than other PVA cooling towels and 150% longer than microfiber cooling towels. Perfect to keep you comfortable, cool and safe in any activity and climate. How Does It Work? Our cooling neck towel is made from premium PVA material. When it’s wet, it absorbs and retains a significant amount of water, and when it’s exposed to air, it releases the water through gradual evaporation. The combination of water and airflow, cool the towel down between 25-35% below your skin’s surface temperature. You can activate the towel in seconds with these simple steps: 1. Remove towel from the packaging, please note it may be damp as the towels ship wet 2. Run towel under any temperature water until fully saturated 3. Wring out excess water 4. Expose the towel to air by gently shaking or waving it 5. Place the towel around the neck, shoulders, or wherever cooling needs exist Whether you’re powering through a HITT class, a baseball game, a yoga session or heading to the beach with friends, bring your new cold towels to keep yourself cool and comfortable. Go ahead, accept any challenge that increases your temperature. We’ve got you covered with the coolest towel in the market. Take your Cold Factor cooling towel wherever you need it.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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