CoolPets Premium Cooling Mat - Suitable for Dogs - Non-Slip - Cooling for Your Pet - 30 x 40 cm - S
CoolPets Premium Cooling Mat - Suitable for Dogs - Non-Slip - Cooling for Your Pet - 30 x 40 cm - S
- Summer should come! Because this product is a revolutionary cooling feeling as it is the only one of its kind that cools a dog quickly and effectively in 2 ways.
- The cooling mat dissipates body heat super quickly and the gel quickly gets cold by pressure. So our cooling mat does not need to be placed in the freezer or fridge, but works at any time!
- The mat is about 10-15 degrees cooler than the ambient temperature and works for about 3-4 hours. When the dog gets up, the mat is ready to use again after about 30 seconds.
- This non-flow gel cools faster, better and longer than any standard solution. In addition, the CoolPets cooling mats offer your pet much more comfort due to the even pressure distribution.
| Brand: | CoolPets |
|---|---|
| Size: | S |
| Manufacturer: | CoolPets |
| Part Number: | L6Q14VT |
| Material Type: | Polyester |
| Isin: | IZJJ6HLJRHIB |
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Summer is a wonderful time for your pet to stay outdoors, but the heat can quickly become too much for your pet. Most animals do not sweat and therefore do not cope well with heat, which can lead to overheating, which is not comfortable for you, but certainly not for your pet! With the innovative cooling mats from CoolPets your pet is guaranteed to cool down on hot days. Thanks to an innovative technology, the cooling mat works without electricity, water or freezer. The mat is filled with a gel that is activated by pressure, making it 10 to 15 degrees cooler than its surroundings.
If your pet lies on it for a long time, the cooling temperature will slowly drop in 3 to 4 hours. Fortunately for your pet, the mat is ready to use again after 30 seconds of rest. As the cooling mat is made of durable plastic, it cannot be bitten by your pet. The mat is leak-proof and durable. The hair does not stick to the mat, so it is easy to keep clean! Thanks to the different sizes, the cooling mats are ideal for transporting your pet and fit perfectly into most carriers, baskets or benches.
Special features of the CoolPets premium cooling mat
Comfortable non-slip layer.
Outer layer made of thick, durable polyester
High percentage of cool gel.
Unique cooling non-flow gel.
Easy to clean
Can be used at any time
Product specifications:
Brand: CoolPets
Size: small.
Dimensions: 4 x 22 x 16 cm (H x L x W).
Weight: 0.82 kg.
Colour: blue.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
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You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
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- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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