[Curine] Washable 100% Silk Mask, For Pollen Fever, Unisex, Moisturizing, Silk Mask, Beauty Mask, Normal, Smaller (Charcoal Grey, Small)
[Curine] Washable 100% Silk Mask, For Pollen Fever, Unisex, Moisturizing, Silk Mask, Beauty Mask, Normal, Smaller (Charcoal Grey, Small)
[Curine] Washable 100% Silk Mask, For Pollen Fever, Unisex, Moisturizing, Silk Mask, Beauty Mask, Normal, Smaller (Charcoal Grey, Small)
- Material: 100% natural silk mask, 19 momme
- Size: Small (Small) (Medium) for women or men with larger masks. (Adjustable) The ear strap can be adjusted with an adjuster
- Colors: Navy, white, gray, light pink, light blue, black, easy to breathe, 3D draping. Eliminates the difficulty of breathing. Nose wires are not included
- Wear it for a long time. This is the most gentle silk on the skin. Silk is a protein that is close to human skin. Silk material is gentle on the skin and moisturizes your skin and protects it from dryness. We also recommend using a non-woven mask to prevent skin rashes
- It has excellent moisture absorption, heat retention, and moisture wicking, and is soft and warm in winter. Can be used as a summer mask. Silk material gives you a cool feeling. Also great as a beauty mask. Silk moisturizes Dry Care Wear it as a fashion mask, fashion mask to match your outfit when you go out, or sleep mask
- (Washable mask is hygienic. Reusable, Economical; [Care Instructions] (1) Dissolve silk detergent or mild detergent in water or lukewarm water below 30 degrees. (2) Gently press it away from the fabric and avoid washing it with a burden on the fabric. Rinse gently and replace water 2-3 times. (3) Wrap it around with a towel and gently press it to dry it. Stretching and shaping will prevent wrinkles when dry. (4) Avoid direct sunlight, dry in a shady and well-ventilated place. This product is designed and designed in Japan and manufactured in China. ※As this is a hygienic product, we cannot accept cancellations, returns or exchanges once the product arrives, regardless of the opening or unopened
| Brand: | Q LEIN(キュライン) |
|---|---|
| Size: | S |
| Color: | charcoal gray |
| Part Number: | T95KTKK |
| Material Type: | Silk |
| Isin: | IE5ENEXCG5KE |
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Fast Shipping
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Processing Time
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- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
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We currently ship to addresses within the United States only.
Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
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You can track your shipment anytime using the Track Your Order page on our website.
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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
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