Douevo Home Security Camera System, Security Alarm Device, Supports Two-Way Intercom 2.5K HD Camera with Local/Cloud Storage, Smart Integration with Sensors and Motion Alarm(Infrared Motion Sensor)
Douevo Home Security Camera System, Security Alarm Device, Supports Two-Way Intercom 2.5K HD Camera with Local/Cloud Storage, Smart Integration with Sensors and Motion Alarm(Infrared Motion Sensor)
Douevo Home Security Camera System, Security Alarm Device, Supports Two-Way Intercom 2.5K HD Camera with Local/Cloud Storage, Smart Integration with Sensors and Motion Alarm(Infrared Motion Sensor)
- 【2.5K UHD Clarity】Douevo home alarm system camera provides clear 2.5K UHD images, supports 2.4GHz Wi-Fi connection (not compatible with 5GHz), indoor camera provides wider viewing angle, with horizontal 355° and vertical 90° functions, and with manual arming and disarming functions, you can fully control the WiFi camera for home security.
- 【Intelligent Integration with Sensors and Motion Alerts】Home security camera alarm system works with door magnetic alarms, motion sensors and remote controls. It can intelligently capture the movement of people or pets. Within the detection area, once triggered, the indoor camera with mobile app automatically tracks moving objects and sends real-time alerts to your mobile app, allowing you to keep up with what is happening at home.
- 【Cloud Storage and Local Storage】The safe alarm system camera supports cloud storage and local storage. Cloud storage requires a subscription, and comes with a 64GB microSD card (up to 256GB, not included). With advanced encryption, your videos will be stored securely, and your recordings will be protected even if the camera is lost or damaged. The camera allows you to access and playback recordings at any time. Local storage options ensure that you can store video events without a subscription, and you can also upgrade storage as needed.
- 【Two-way audio and playback, enhance communication】This indoor home security camera system uses cutting-edge technology for two-way audio communication and playback of recorded videos. You can easily communicate with visitors or family members through the camera, or shout and drive them away through the home security camera when encountering illegal intruders. Thus enhancing your ability to monitor and interact with your home environment.
- 【User-friendly remote access and customization】The indoor home security camera allows different family members to easily access and manage home security remotely through the isHome app (shared by up to 5 users), and the indoor camera supports up to 32 sensors, remote controls, and other devices, all of which can be connected to the Wi-Fi camera. The system is customizable, including the option to send hidden alarms for private areas, so that you can be notified quietly without triggering the alarm.
| Brand: | Douevo |
|---|---|
| Color: | Infrared Motion Sensor |
| Manufacturer: | Douevo |
| Part Number: | WK52W4X |
| Product Dimensions: | 5.0 x 4.0 x 9.0 inches; 1.3 pounds |
| Isin: | I8FKYENNXNLJ |
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The Douevo Home Security Camera System is an advanced home security surveillance system designed for homes, villas and offices to provide all-around security protection. Supporting 2K resolution and panoramic coverage ensures you can capture every detail. The camera has an integrated door sensor and infrared motion sensor to provide a full range of security surveillance.
Key Features:
2K RESOLUTION AND PANORAMIC COVERAGE: The camera supports 2K resolution to provide ultra-clear surveillance footage, ensuring that you can capture every detail, day or night, providing high-quality surveillance footage.
CAMERA AND SENSOR INTEGRATION: Integrated camera, door sensor and IR motion sensor provide full security surveillance to ensure your home is safe.
Full control via apps: With smart apps, you can view surveillance footage, receive real-time alerts, and control remotely anytime, anywhere, conveniently.
Motion Tracking and Two-Way Audio: The camera supports automatic motion tracking to capture moving objects in real time, and two-way audio to facilitate your conversations with visitors or family members.
Real-time Alerts: When abnormal activity is detected, the system will immediately send an alert notification to your cell phone, ensuring you can take timely action.
Cloud and Local Storage: Supports cloud storage and local storage (64GB SD card), you can choose the storage method according to your needs to ensure that the surveillance data is safe and reliable.
Packing List:
Douevo Home Security Camera System x1
Infrared Alarm x1
Door Magnetic Alarm x1
Remote Control x2
User manual x1
64GB SD Card x1
Power adapter x1
Applicable people:
Home users: to provide a full range of security monitoring for the family, to ensure the safety of the family.
Villa owners: Provide efficient surveillance solutions for villas to enhance the living experience.
Office users: provide professional monitoring solutions for offices to ensure the safety of the working environment.
Precautions:
Installation Location: Please make sure the device is installed in the area that needs to be monitored, avoid direct sunlight or close to the heat source to ensure that the device works properly.
Cleaning and Maintenance: Regularly wipe the surface of the device with a clean soft cloth to keep it clean and avoid dust and stains affecting the performance of the device.
Choose Douevo Home Security Camera System to provide all-around security protection for your home and workplace!
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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