Drive Medical Drive Medical RTL12027RA 2-in-1 Raised Toilet Seat with Removable Padded Arms & 12011KD-1 Tub Transfer Bench for Bathtub, Height Adjustable Shower Bench
Drive Medical Drive Medical RTL12027RA 2-in-1 Raised Toilet Seat with Removable Padded Arms & 12011KD-1 Tub Transfer Bench for Bathtub, Height Adjustable Shower Bench
Drive Medical Drive Medical RTL12027RA 2-in-1 Raised Toilet Seat with Removable Padded Arms & 12011KD-1 Tub Transfer Bench for Bathtub, Height Adjustable Shower Bench
- Product 1: Toilet Seat Riser with Handles: Our easy-to-clean toilet seats are designed for individuals who have difficulty sitting down or getting up from the toilet
- Product 1: Raised Toilet Seat with Arms: The toilet seat adds 5 inches of height to your toilet seat, making it easier and safer to sit or stand.Use a non-abrasive detergent or household cleaner with warm water
- Product 1: Adjustable Armrests: Easily remove or adjust armrest height to fit your needs; our toilet seat risers make perfect elderly assistance products and handicap accessories for daily living
- Product 1: Tool-Free Installation: Simple locking toilet riser provides a reliable, secure fit on almost any toilet with tool-free installation
- Product 2: Enter & Exit the Tub with Confidence: The tub transfer bench makes it easier and safer to get in and out of the tub; simply sit and slide over the bathtub's side to get in and enjoy the support of the generous seat and backrest while you shower
- Product 2: Bathe Independently & Securely: The shower bench seat features stable A-frame construction and its legs include a non-skid, non-slip tip for security on wet surfaces; the bath seat features drainage holes to prevent water pooling, making it a great bath chair or shower chair for elderly users and others requiring support
- Product 2: Adjusts to Fit: The bath transfer bench for bathtubs is reversible to fit most bathrooms and its dual-column extending legs can be lifted or lowered in 0.5 increments from 17.5" to 22.5" accommodating most tubs and users
- Product 2: Built to Last: Built to last with a lightweight aluminum frame, the shower transfer bench features a limited lifetime warranty
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Drive Medical RTL12027RA 2-in-1 Raised Toilet Seat with Removable Padded Arms, Standard SeatThe Drive Medical toilet seat riser with handles is designed to aid people in getting up and sitting down. This locking device comes with a larger, heavy-duty "worm screw" and locking plate for a safe, secure fit. Our elevated toilet seat adds an extra 5 inch of height to the toilet and includes padded armrests that can be easily adjusted or removed. It fits on most elongated and standard toilets and installs without tools. Backed by a limited lifetime warranty from Drive Medical, a leading brand of bathroom safety products, mobility aids, and other medical goods for more than 20 years, you can purchase with confidence.Drive Medical 12011KD-1 Tub Transfer Bench For Bathtub, Height Adjustable Shower Bench with Backrest, Shower Seat Shower Chair Bath Chair for Elderly, Seniors, Arm Support for Transfer, 400 Weight CapUpgrade your bathroom with the Drive Medical plastic sliding shower chair and bathtub bench; the ideal accessory for anyone who has difficulty getting in and out of the tub or shower. This bathtub seat features a reversible bench and extension legs with extra-large suction cups that help lock it into place for added versatility and safety. The plastic transfer bench has a pinch-free lever that allows the push pins to be depressed without accidentally squeezing fingers. It features tool-free assembly for the back, legs and arms. It also comes with "Dual Column" extension legs that are adjustable in 0.5" increments. This Drive Medical transfer bench has a sturdy A-frame design with a backrest that ensures maximum stability. It is also constructed of durable blown plastic designed to withstand daily use. Back support is reversible to accommodate left or right tub entry. Backed by a limited lifetime warranty from Drive Medical, a leading brand of bathroom safety products, mobility aids, and other medical goods for more than 20 years, you can purchase with confidence.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
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- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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