ergoPouch - Cocoon Sleep Sack Swaddle - Organic Cotton Newborn Swaddle Bag with Two-Way Zipper - Baby Swaddle Blanket for Safe Sleep 2.5tog - Petite Pretzel 3-6M
ergoPouch - Cocoon Sleep Sack Swaddle - Organic Cotton Newborn Swaddle Bag with Two-Way Zipper - Baby Swaddle Blanket for Safe Sleep 2.5tog - Petite Pretzel 3-6M
ergoPouch - Cocoon Sleep Sack Swaddle - Organic Cotton Newborn Swaddle Bag with Two-Way Zipper - Baby Swaddle Blanket for Safe Sleep 2.5tog - Petite Pretzel 3-6M
- 2-in-1 Swaddle & Sleep Sack: Versatile design converts from a secure arms-in swaddle with snaps to transition to an arms-out sleep sack as your baby grows, ensuring continued comfort and security.
- TOG-Rated for Optimal Warmth: TOG-rated for safe sleep, this swaddle sack is ideal for room temperatures between 61-69°F / 16-20°C, eliminating the need for extra blankets and reducing sleep hazards.
- Bell-Shaped Bottom: Features a bell-shaped bottom that allows for healthy leg and hip movement and growth, ensuring your baby remains comfortable and supported.
- Easy & Safe Diaper Changes: Equipped with a two-way zipper for quick and hassle-free overnight diaper changes with minimal disruptions, and a zip enclosure that protects your baby's delicate skin from irritation.
- Super Stretchy & Snug Fit: Made from stretchy organic cotton firm enough to restrict the startle reflux while still allowing freedom of movement and self-settling, providing a cozy and safe sleep environment.
| Brand: | ergoPouch |
|---|---|
| Size: | 3-6M |
| Color: | Petite Pretzel |
| Manufacturer: | ergoPouch |
| Part Number: | W4F8G1W |
| Isin: | IVLDJBYLRTJL |
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Fast Shipping
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Our Cocoon Swaddle Sacks are designed to be both easy to use and difficult to escape from. This zip-up swaddle is TOG rated for warmth to keep a baby snug and securely swaddled without the need for complicated wrapping from day one. Being TOG-rated means that the 2.5 TOG can be used on its own from room temperatures 20°C / 69°F + with no blankets in the bassinet or crib to make this a safe sleep option for a newborn or baby. Parents can layer up underneath as needed for warmth, and follow our handy FREE room thermometer and what to wear guide included with the product to help them dress their child appropriately. The Cocoon Swaddle Sack is made with GOTS certified organic cotton, with a touch of elastane. This means it's firm enough to restrict startle reflex whilst still allowing stretch and movement for healthy growth. The stretch also allows for full chest expansion when breathing, added comfort, and for a baby to move its hands into a self-settling position inside the swaddle. The soft, breathable organic cotton is certified non-toxic, dyed with water-based dyes, and gentle on newborn skin, and skin prone to eczema breakouts. A zip enclosure also protects your child's delicate skin, and the handy arm poppers transition the Cocoon from an arms-in swaddle to arms-out sleep sack when baby is showing signs of rolling. The bell-shaped design is approved by the International Hip Dysplasia Institute as being hip-healthy and promotes proper joint development in the hips and shoulders joints. Finally, the two-way zipper makes for quick and easy diaper changes during sleep with minimal disruptions.
Processing Time
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- Most orders are processed within 1–3 business days, depending on product availability.
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Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
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Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
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Tracking & Notifications
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You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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