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MATEIN Food Delivery Bag XXL - 23x14x15 inches, Water Resistant Large Insulated Hot & Cooler Catering Bags with Cup Holders for Food Deliveries, Pizza Warmer Carrying Case, Black

Brand: MATEIN
  • 👉LARGE CAPACITY: Size- L23.8 *W13.75 * D14.6 inches. With 68L large capacity, this insulated bag for food delivery can easily carry multiple medium-sized pizza (12 inches), catering plate, meat, beverage, fruit, etc. The moveable reinforced hard bottom layer provides more support for carrying heavy food
  • 👉INSULATED COOLER FUNCTION: MATEIN pizza warmer bag not only keeps the food warm but also keeps cold drinks for about 2-4 hours. The high quality insulation layer of main compartment keeps the food fresh and warm in this food delivery bag, which makes it easy to clean and store food
  • 👉MULTIPLE POCKETS & ORGANIZED: Four cup holders and four mesh pockets allow cold drinks fit on delivery bag for easier carrying. Transparent pocket on the top for storing personal information card. Two anti theft pocket on the side roomy for tissue and other small items. Well made for food transporting
  • 👉CONVENIENT AND FOLDABLE: Long handle allows single person transportation, and the short handle provides convenience for two person transportation. Foldable function offers you a more convenient way to storage. This hot bag for delivery is suitable for restaurant, catering, grocery transport, picnic, beach, trip, travel, outdoor
  • 👉DURABLE MATERIAL&SOLID: Made of sturdy and water resistant polyester fabric with metal zippers. Provide more protection for your items in rainy day and long-lasting usage everyday & weekend. Serve you well as professional food delivery bag, insulated pizza bag, food carrier. Ideal for restaurant, catering, grocery transport
Brand: MATEIN
Color: Black
Manufacturer: EsolomDirect
Part Number: 4CDSQR1
Material Type: Polyester
Product Dimensions: 3.23 x 13.89 x 15.59 inches; 3.17 pounds
Isin: IW1VVKFF8YIU

$82.77

  • Free shipping in US
  • Shipping: $6.5 Standard Shipping (5-10 Business Days)
  • Arrives:

  • Free 30-Day returns

In Stock

Sold by , Fulfilled by IBSPOT
Ships from USA

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MATEIN Food Delivery Bag XXL - 23x14x15 inches, Water Resistant Large Insulated Hot & Cooler Catering Bags with Cup Holders for Food Deliveries, Pizza Warmer Carrying Case, Black

MATEIN Food Delivery Bag XXL - 23x14x15 inches, Water Resistant Large Insulat...

$82.77

1. Food delivery bag size External dimension: 23.8 * 13.75 * 14.6 inches (L * W * D) Internal dimension: 22.55 * 13 * 14.25 inches (L * W * D) Mesh bag: 9.5 * 6.75 inches (D * W) Coffee bag: 3.75 * 4 * 6.75 inches (L * W * D) Large capacity: 68L 2. The outside of the food delivery bag is made of solid 600D polyester fiber material, and the internal thermal insulation layer is made of 210D lining and aluminum platinum thermal insulation material. Due to double insulation, it can best ensure the heat or cold of food; 3. Its main bag can easily carry 8 pieces of 12 inch medium-sized pizza, as well as catering plates, drinks, fruits, etc. There is a reinforced pad at the bottom. When placing light items, the reinforced pad can be used as a separation plate. When placing heavy objects, the reinforced pad shall be placed at the bottom to ensure no deformation and bear heavier loads at the same time; 4. Coffee bags - 4 coffee bags, which can store coffee cups, beer, coke, water cups and other items; 5. Mesh bag - 4 mesh bags, which can hold small items; 6. Pockets on both sides - can hold tableware, beach mats, picnic mats and other items; 7. Transparent pocket - the transparent pocket on the top can identify the content and store customer details, recipes, etc. at any time 8. Double zipper - durable double zipper design, the opening size can be determined at will, making the bag more convenient to use 9. There are handles on four sides of the food delivery bag, and the Bento bag with handle is easier to carry; 10. The foldable pizza bag can be folded and placed flat during storage without occupying space. It can be put in the car and in the kitchen; 11. It is very suitable for holiday camping, picnic, party, family party, barbecue, restaurant food distribution and professional catering service providers; 12. The best choice for gifts --- the perfect gift for your husband, son, friends and yourself.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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