Skip to main content

FOXWELL 12/24V Car Truck Battery Load Tester Cranking Charging Analyzer 100~2000CCA

Brand: FOXWELL
12/24V Car Truck Battery Load Tester Cranking Charging Analyzer 100~2000CCA
Car Truck Battery Load Tester Cranking Charging Analyzer 12/24V
The automotive FOXWELL battery tester aims to analyze battery conditions and battery-rated system issues.
battery analyzer is professional for testing 12 volt regular flooded, AGM/EFB flat plate,
AGM/EFB spiral and gel batteries, start-stop AGM/EFB battery with a capacity of 100-2000 CCA.
It detects the failure of the starting and charging systems in 12V & 24V cars, ATV, SUVs, Sedans, RV,
electric mower, Mini-Vans, light duty trucks, pickup trucks, marines, boats, motorcycles and even lawnmowers etc.
Most devices issues caused by the batteries can be fixed with FOXWELL. It provides a quick,
easy and affordable solution for technicians to check battery health and detect faults of starting and charging system.
It is a professional battery tester for enthusiasts or DIYers, small garages, auto repair shop, independent repairs etc.

Foxwell BT-705 Professional Battery Health Cranking Charging Voltage Tester Automotive Load Tester for 12v 24V!

What Can Be Done with Digital Auto Battery Analyzer?

✔️Battery healthy monitor: Easy to test how your battery is doing. Tell you the battery is good/bad/ Need Charge &etc. Check the cold cranking capability and the aging status of the battery. It informs the user to replace battery before the battery is getting aged.
✔️ Battery charging system test: Judge the health of an alternator by testing the car's charging system(12V&24V) and avoid damaging the battery because of overcharge or incomplete charge. The product load tester can detect the change in battery voltage to indirectly determine the alternator's condition(works or not works), but it cannot test the alternator directly.
✔️ Cold Cranking system test: Make sure the output voltage of the generator is in a regular condition. Detect if the generator/ rectifier diode provides sufficient power to the vehicle electrical system, and if the battery can hold the charge.
✔️ Battery Voltage/ Starter Voltage/ Alternater Voltage/ Output Test

Features:

✔️ Wide battery coverage: Test 12V 24V batteries rated from 100CCA to 2000CCA. Battery types: Regular flooded, AGM flat plate, AGM spiral, GEL and EFB.
✔️ Diagnoses multiple rating system: CCA, CA, MCA, JIS, DIN, IEC, EN, SAE.
✔️ Tests the batteries on the car directly- no need to remove the battery.
✔️ Battery health check, cranking & charging system test. Tests start-stop AGM and EFB batteries.
✔️ Test result: Check the battery's healthy staus but limited to SOH(State of Health), SOC(State of Charge), CCA value, CCA rating, voltage, internal resistance etc.
✔️ Quick and accurate test result: Quick starter analysis without disabling the ignition, display in just 3 seconds, accurancy up to 99.99%; display suggestion according to the testing results (Good, Recharge, Replace), detects bad cells directly.
✔️ Ripple voltage test for easy and intuitive check of faults.
✔️ Polarity reverses connection protection: Does not emit light, heat or spark ,or discharge battery-keeps operation safe for all levels of users. Automatic temperature compensation.
✔️ Deserve to own: Extremely easy to use with 2.8” large backlight LCD display and menu-driven operation. Rubberized sleeve protects, 7.8ft tester cable with metal alligator clips.

12V 24V 100-2000CCA Battery Tester Automotive Load Tester

✔️ Test regular flooded, AGM flat plate ,AGM spiral, GEL and EFB batteries which standard is CCA,BCI,CA,MCA,JIS,DIN,IEC,EN,SAE,GB.
✔️ CCA- Cold Cranking Amps, as specified by SAE. The most common rating for cranking batteries at 0°F (-18°C).
✔️ BCI- Battery Council International standard.
✔️ CA- Cranking Amps standard. The effective starting current value at 0°C (32°F).
✔️ MCA- Marine Cranking Amps standard. The effective starting current value at 0°C(32°F).
✔️ JIS- Japanese Industry Standard, shown on a battery as a combination of numbers and letters. Test range is 26A17--245H52.
✔️ DIN- Deutsche Industrie-Norm.
✔️ IEC- International Electrotechnical Commission.
✔️ EN- Europa-Norm.
✔️ SAE- Society of Automotive Engineers.
✔️ GB- China National Standard.
✔️ Car Battery Health Analyzer:
GOOD BATTERY: Battery is in good condition.
GOOD-RECHARGE: Battery is in good condition but low current.
CHARGE & RETEST: Fully charge the battery and retest. If you still get CHARGE & RETEST after fully charge the battery, replace it.
REPLACE BATTERY: The battery is almost dead or the connection between the battery and battery cable is poor. Replace the battery and retest; or disconnect the battery cables and retest the battery using the out-of-vehicle test. BAD CELL-REPLACE:The battery may be damaged.
The battery life tester keeps the results of last test only. When you start a new test, the last results are overwritten.
✔️ Car Charging System Tester:
NO PROBLEMS: System is showing normal output from the alternator.
NO OUTPUT: No alternator output detected. Check all connections to and from the alternator, especially the connection to the battery. If the connection is loose or heavily corroded, clean or replace the cable and retest. If the belts and connections are in good working condition, replace the alternator. (Older vehicles use external voltage regulators, which may require only replacement of the voltage regulator.)
LOW OUTPUT: Alternator not providing sufficient to power the system's electrical loads and charge the battery. Check the belts to ensure the alternator is rotating with the engine running. Replace broken or slipping belts and retest.
✔️ Cold Cranking Battery Tester:
CRANKING NORMAL: The starter voltage is normal and the battery is fully charged.
LOW VOLTAGE: The starter voltage is low and the battery is fully charged.
CHARGE BATTERY: The starter voltage is low and the battery is discharged. Fully charge the battery and repeat the starter system test.
REPLACE BATTERY: Battery must be replaced before the starting system can be tested.
NO START: No vehicle start detected.
CRANKING SKIPPED: A start was not detected.
Note: Before starting the test, inspect the alternator drive belt. A belt that is glazed or worn, or lacks the proper tension, will prevent the engine from achieving the rpm levels needed for the test.
 
✔️ Advanced Technology:
Euipped in FOXWELL unique smart chip which makes BT-705 battery system analyzer provide a accurate testing result in just 3 seconds. The experimental results showed that our 12v 24v voltage meter provided more than 99.99% precise testing reports within just a few seconds, greatly improved the testing speed and accuracy.
✔️ Upgraded Clip for 12V 24V Light Duty/ Heavy Duty
The all-copper spray gold clamps does not only provide short circuit protection and spark proof protection, but also built-in automatic protection against reverse polarity, which ensure the safety of you and the battery tester. The battery analyzers equipped with a 7.8ft long test cable which allows you to do the "Start" and "Load Tests" from inside of the vehicles.
✔️ Plug and Play, No APP Download
Connect the positive and negative of battery terminals and test, no need extra power supply. The product digital battery tester supports both in-vehicle and out-of-vehicle test. No need to remove the battery out of vehicle. Operation is very simple, you do not even have to read the instructions, the alternator tester itself prompts you the next step and get the testing result.
The product  12V 24V Battery Tester--Keep Your Car in a Full of Energy Status at Any Time
The battery cca tester was packed in strong box which made of high impact strength material. With this protection carrying case, you can prevent your car battery tester from being damaged whether you place it in a trunk, toolbox, or garage. It fits right in the palm of your hand, making it an excellent addition to your tool box.
✔️ PACKING LIST:
1*FOXWELL BT-705 12/24V CAR TRUCK 2 IN 1 BATTERY TESTER
1*USER MANUL +QUICK GUIDE
1*BLOW MOLDING CASE

♦  We accept all common forms of payment such as Credit Cards,Debit Card,Google Pay ect. 

♦  Payment should be made within 4 days after bidding ends.Otherwise a Unpaid Item case will be opened to you.

♦  Please contact us if you need to use another method to pay.We are not responsible for buyers’ local taxes.

♦  Please include your special requests in eBay note if there is any,or you can send ebay message to us.

♦  Shipping Methods: USPS First Class Mail Service /USPS Priority Mail Service/UPS Surepost Service/ UPS Ground Service.

♦  Processing Time:We will process your order within1 business day (excluding holiday and weekend)

♦  Shipping Time:Order will be shipped within 1 business day after payment confirmed(excluding holiday and weekend)

♦  Delivery Shipping: If you have any problems, you can contact us first or contact local USPS, UPS.

♦  Notice:For USA Buyer, We have warehouse in different places, parcel will be shipped from the nearest warehouse

♦  Buyer Guarantee
We assure you that we are a honest and super reliable seller on ebay, any problems can be solved in a satisfing way for you and any loss will not be brought to you as long as you will kindly contact us via ebay message or your private email. 

♦  Return Policy
In case an item arrives faulty or not happy with your purchasing, please contact us in 30 days and keep it unused.We will instruct you on how to return and get refund or replacement,please email us first for return address and instructions.

♦  Kind Tips
Please do not hesitate to leave us your Positive Feedbackand good review,If you are satisfied with our products.
we work hard to make sure every customer 100% satisfied and resolve any problem for you. Thank you for your kindness. 

♦  ANCEL TECHNOLOGY CO., LTD specializes in automotive intelligent diagnostics, detection and analysis systems, and automotive-related products for mechanics, repair shops, and DIYers.

♦  Ancel persists on technological innovation and has independent intellectual property rights, factory, and technical team. With the mission of providing customers with high-quality products, technologies and services in the automotive field. 

♦  This year, our product line has made new breakthroughs, and successively released ANCEL AR500,DM500,DS300,DS600,DS700,HD8000,DP500,V6 HD,V5 HD,DP500. Next, we will continue to innovate and provide more quality products

♦  We support remote assistance by TeamViewer if you have any difficulty in software installation.

♦  Our customer-oriented service strives for buyers' 100% satisfaction.

♦  Please feel free to contact us via eBay message once you have any question before leaving neutral / negative feedback or open case. We will reply in 24 business hours.

♦  Business time: GMT8 (9:00-18:30) from Monday to Friday.

♦  Please leave us Positive Feedback and 5-stars★★★★★ selling ratings if you receive the product and are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.


On Aug 27, 2025 at 19:09:11 PDT, seller added the following information:
Brand: FOXWELL
Isin: ID78QETLYLR1

$301.25

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

In Stock

Sold by , Fulfilled By IBSPOT
Ships from USA

IBspot Buyer Protection

Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms

supported payment methods:Visa, Mastercard, Discover, Amex, Apple Pay, Google Pay

GUARANTEED SAFE CHECKOUT

More seller options

Starting from

Compare all sellers
  • MONEY BACK GUARANTEE

    30 days money back guarantee, no additional fee charged.

  • EXCELLENT SUPPORT

    We provide 24/7 online customer support via email.

  • Fast Shipping

    One week domestic shipping. Global delivery to the US in 2 weeks.

scroll to top arrow
FOXWELL 12/24V Car Truck Battery Load Tester Cranking Charging Analyzer 100~2000CCA

FOXWELL 12/24V Car Truck Battery Load Tester Cranking Charging Analyzer 100~2...

$301.25

12/24V Car Truck Battery Load Tester Cranking Charging Analyzer 100~2000CCA
Car Truck Battery Load Tester Cranking Charging Analyzer 12/24V
The automotive FOXWELL battery tester aims to analyze battery conditions and battery-rated system issues.
battery analyzer is professional for testing 12 volt regular flooded, AGM/EFB flat plate,
AGM/EFB spiral and gel batteries, start-stop AGM/EFB battery with a capacity of 100-2000 CCA.
It detects the failure of the starting and charging systems in 12V & 24V cars, ATV, SUVs, Sedans, RV,
electric mower, Mini-Vans, light duty trucks, pickup trucks, marines, boats, motorcycles and even lawnmowers etc.
Most devices issues caused by the batteries can be fixed with FOXWELL. It provides a quick,
easy and affordable solution for technicians to check battery health and detect faults of starting and charging system.
It is a professional battery tester for enthusiasts or DIYers, small garages, auto repair shop, independent repairs etc.

Foxwell BT-705 Professional Battery Health Cranking Charging Voltage Tester Automotive Load Tester for 12v 24V!

What Can Be Done with Digital Auto Battery Analyzer?

✔️Battery healthy monitor: Easy to test how your battery is doing. Tell you the battery is good/bad/ Need Charge &etc. Check the cold cranking capability and the aging status of the battery. It informs the user to replace battery before the battery is getting aged.
✔️ Battery charging system test: Judge the health of an alternator by testing the car's charging system(12V&24V) and avoid damaging the battery because of overcharge or incomplete charge. The product load tester can detect the change in battery voltage to indirectly determine the alternator's condition(works or not works), but it cannot test the alternator directly.
✔️ Cold Cranking system test: Make sure the output voltage of the generator is in a regular condition. Detect if the generator/ rectifier diode provides sufficient power to the vehicle electrical system, and if the battery can hold the charge.
✔️ Battery Voltage/ Starter Voltage/ Alternater Voltage/ Output Test

Features:

✔️ Wide battery coverage: Test 12V 24V batteries rated from 100CCA to 2000CCA. Battery types: Regular flooded, AGM flat plate, AGM spiral, GEL and EFB.
✔️ Diagnoses multiple rating system: CCA, CA, MCA, JIS, DIN, IEC, EN, SAE.
✔️ Tests the batteries on the car directly- no need to remove the battery.
✔️ Battery health check, cranking & charging system test. Tests start-stop AGM and EFB batteries.
✔️ Test result: Check the battery's healthy staus but limited to SOH(State of Health), SOC(State of Charge), CCA value, CCA rating, voltage, internal resistance etc.
✔️ Quick and accurate test result: Quick starter analysis without disabling the ignition, display in just 3 seconds, accurancy up to 99.99%; display suggestion according to the testing results (Good, Recharge, Replace), detects bad cells directly.
✔️ Ripple voltage test for easy and intuitive check of faults.
✔️ Polarity reverses connection protection: Does not emit light, heat or spark ,or discharge battery-keeps operation safe for all levels of users. Automatic temperature compensation.
✔️ Deserve to own: Extremely easy to use with 2.8” large backlight LCD display and menu-driven operation. Rubberized sleeve protects, 7.8ft tester cable with metal alligator clips.

12V 24V 100-2000CCA Battery Tester Automotive Load Tester

✔️ Test regular flooded, AGM flat plate ,AGM spiral, GEL and EFB batteries which standard is CCA,BCI,CA,MCA,JIS,DIN,IEC,EN,SAE,GB.
✔️ CCA- Cold Cranking Amps, as specified by SAE. The most common rating for cranking batteries at 0°F (-18°C).
✔️ BCI- Battery Council International standard.
✔️ CA- Cranking Amps standard. The effective starting current value at 0°C (32°F).
✔️ MCA- Marine Cranking Amps standard. The effective starting current value at 0°C(32°F).
✔️ JIS- Japanese Industry Standard, shown on a battery as a combination of numbers and letters. Test range is 26A17--245H52.
✔️ DIN- Deutsche Industrie-Norm.
✔️ IEC- International Electrotechnical Commission.
✔️ EN- Europa-Norm.
✔️ SAE- Society of Automotive Engineers.
✔️ GB- China National Standard.
✔️ Car Battery Health Analyzer:
GOOD BATTERY: Battery is in good condition.
GOOD-RECHARGE: Battery is in good condition but low current.
CHARGE & RETEST: Fully charge the battery and retest. If you still get CHARGE & RETEST after fully charge the battery, replace it.
REPLACE BATTERY: The battery is almost dead or the connection between the battery and battery cable is poor. Replace the battery and retest; or disconnect the battery cables and retest the battery using the out-of-vehicle test. BAD CELL-REPLACE:The battery may be damaged.
The battery life tester keeps the results of last test only. When you start a new test, the last results are overwritten.
✔️ Car Charging System Tester:
NO PROBLEMS: System is showing normal output from the alternator.
NO OUTPUT: No alternator output detected. Check all connections to and from the alternator, especially the connection to the battery. If the connection is loose or heavily corroded, clean or replace the cable and retest. If the belts and connections are in good working condition, replace the alternator. (Older vehicles use external voltage regulators, which may require only replacement of the voltage regulator.)
LOW OUTPUT: Alternator not providing sufficient to power the system's electrical loads and charge the battery. Check the belts to ensure the alternator is rotating with the engine running. Replace broken or slipping belts and retest.
✔️ Cold Cranking Battery Tester:
CRANKING NORMAL: The starter voltage is normal and the battery is fully charged.
LOW VOLTAGE: The starter voltage is low and the battery is fully charged.
CHARGE BATTERY: The starter voltage is low and the battery is discharged. Fully charge the battery and repeat the starter system test.
REPLACE BATTERY: Battery must be replaced before the starting system can be tested.
NO START: No vehicle start detected.
CRANKING SKIPPED: A start was not detected.
Note: Before starting the test, inspect the alternator drive belt. A belt that is glazed or worn, or lacks the proper tension, will prevent the engine from achieving the rpm levels needed for the test.
 
✔️ Advanced Technology:
Euipped in FOXWELL unique smart chip which makes BT-705 battery system analyzer provide a accurate testing result in just 3 seconds. The experimental results showed that our 12v 24v voltage meter provided more than 99.99% precise testing reports within just a few seconds, greatly improved the testing speed and accuracy.
✔️ Upgraded Clip for 12V 24V Light Duty/ Heavy Duty
The all-copper spray gold clamps does not only provide short circuit protection and spark proof protection, but also built-in automatic protection against reverse polarity, which ensure the safety of you and the battery tester. The battery analyzers equipped with a 7.8ft long test cable which allows you to do the "Start" and "Load Tests" from inside of the vehicles.
✔️ Plug and Play, No APP Download
Connect the positive and negative of battery terminals and test, no need extra power supply. The product digital battery tester supports both in-vehicle and out-of-vehicle test. No need to remove the battery out of vehicle. Operation is very simple, you do not even have to read the instructions, the alternator tester itself prompts you the next step and get the testing result.
The product  12V 24V Battery Tester--Keep Your Car in a Full of Energy Status at Any Time
The battery cca tester was packed in strong box which made of high impact strength material. With this protection carrying case, you can prevent your car battery tester from being damaged whether you place it in a trunk, toolbox, or garage. It fits right in the palm of your hand, making it an excellent addition to your tool box.
✔️ PACKING LIST:
1*FOXWELL BT-705 12/24V CAR TRUCK 2 IN 1 BATTERY TESTER
1*USER MANUL +QUICK GUIDE
1*BLOW MOLDING CASE

♦  We accept all common forms of payment such as Credit Cards,Debit Card,Google Pay ect. 

♦  Payment should be made within 4 days after bidding ends.Otherwise a Unpaid Item case will be opened to you.

♦  Please contact us if you need to use another method to pay.We are not responsible for buyers’ local taxes.

♦  Please include your special requests in eBay note if there is any,or you can send ebay message to us.

♦  Shipping Methods: USPS First Class Mail Service /USPS Priority Mail Service/UPS Surepost Service/ UPS Ground Service.

♦  Processing Time:We will process your order within1 business day (excluding holiday and weekend)

♦  Shipping Time:Order will be shipped within 1 business day after payment confirmed(excluding holiday and weekend)

♦  Delivery Shipping: If you have any problems, you can contact us first or contact local USPS, UPS.

♦  Notice:For USA Buyer, We have warehouse in different places, parcel will be shipped from the nearest warehouse

♦  Buyer Guarantee
We assure you that we are a honest and super reliable seller on ebay, any problems can be solved in a satisfing way for you and any loss will not be brought to you as long as you will kindly contact us via ebay message or your private email. 

♦  Return Policy
In case an item arrives faulty or not happy with your purchasing, please contact us in 30 days and keep it unused.We will instruct you on how to return and get refund or replacement,please email us first for return address and instructions.

♦  Kind Tips
Please do not hesitate to leave us your Positive Feedbackand good review,If you are satisfied with our products.
we work hard to make sure every customer 100% satisfied and resolve any problem for you. Thank you for your kindness. 

♦  ANCEL TECHNOLOGY CO., LTD specializes in automotive intelligent diagnostics, detection and analysis systems, and automotive-related products for mechanics, repair shops, and DIYers.

♦  Ancel persists on technological innovation and has independent intellectual property rights, factory, and technical team. With the mission of providing customers with high-quality products, technologies and services in the automotive field. 

♦  This year, our product line has made new breakthroughs, and successively released ANCEL AR500,DM500,DS300,DS600,DS700,HD8000,DP500,V6 HD,V5 HD,DP500. Next, we will continue to innovate and provide more quality products

♦  We support remote assistance by TeamViewer if you have any difficulty in software installation.

♦  Our customer-oriented service strives for buyers' 100% satisfaction.

♦  Please feel free to contact us via eBay message once you have any question before leaving neutral / negative feedback or open case. We will reply in 24 business hours.

♦  Business time: GMT8 (9:00-18:30) from Monday to Friday.

♦  Please leave us Positive Feedback and 5-stars★★★★★ selling ratings if you receive the product and are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.


On Aug 27, 2025 at 19:09:11 PDT, seller added the following information:

Datacaciques
  • Brand: FOXWELL
  • Manufacturer Part Number: Battery Load Tester
  • Voltage: 12V 24V
  • Battery Test Type: AGM, Flooded, Lead-Acid, Gel, VRLA
  • Features: Bad Cell Detection, LCD Display, Multi-Language Interface
  • Accessories: Carrying Case, User Manual, Clamps
  • Warranty: 5 Year
  • Set or Single Item: Set
  • Batteries Rated CCA: 100-2000 CCA
  • Supported Battery Types: Regular Flooded, AGM Flat Plate, AGM Spiral & Gel
  • Function 1: Test 12V Battery - Test 12V & 24V Starting & Charging System
  • Function 2: Cranking Tester,Checker Tester,Charging Tester
  • Function 3: Battery Health Tester,Alternator Tester & Load Tester
  • Feature 1: Advanced Starter/Alternator Test
  • Feature 2: Tests the Batteries on the Car Directly,No Need to Remove Battery
  • Feature 3: Quick & Accurate Test Results Display in Just 3 Seconds.
  • Feature 4: Does not Emit Light, Heat or Spark, or Discharge Battery.
  • Supported Rating Systems: CCA, BCI, CA, MCA, JIS, DIN, IEC, EN, SAE & GB
  • Support: Car,Heavy Duty Truck,Boat,Marine,Motorcycle
  • UPC: Does not apply

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

Oops!

Sorry, it looks like some products are not available in selected quantity.

OK

delivery truck
Fast Delivery

Global delivery to the US in just days—fast, reliable, and hassle-free service every time!

safe payment
Safe Payment

Pay with the world’s most popular and secure payment methods.

headphone
24/7 Help Center

Round-the-clock assistance for a smooth shopping experience.

mail return
100% Satisfaction Guarantee

30 days return policy if you’re not satisfied with products & services

Subscribe To Our Newsletter

Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.