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Foxwell Car OBD2 Scanner Diagnostic Tool ABS SRS Reset Engine Check Codes Reader

Brand: FOXWELL
Foxwell Car OBD2 Scanner Diagnostic Tool ABS SRS Reset Engine Check Codes Reader
Automotive Bidirectional Car OBD2 Scanner Diagnostic for ABS SRS Engine
ABS Bleeding and Airbag Reset Tool and SAS and EPB and Oil Reset
 
Advanced Features
● ABS & SRSBi-directional test & actuate test
● Professional to diagnose ABS system,SRS Ai-rbag system & Engine system–leads to screens for diagnostic trouble code information, live data stream, ECU information etc.
● Oil Reset-Allows you to reset the service lamps on the instrument cluster. The Service Indicator System is designed to alert the driver when the vehicle is due for a service.  
 ABS bleeding- removes air from the internal brake fluid chambers after servicing the brakes.
● SRS fault codes read & clear & light reset
● SAS Calibration– leads to screens for steering angle calibration
● EPB Reset– Electronic Park Brake Reset  Auto VIN-leads to screens for identifying a car by automatic VIN reading.
● OBDII/EOBD – leads to OBDII screens for all 9 generic OBD system tests.
● Update– Lifetime free update through USB , no extra cost .
● Multi-languages :English , Spanish, Chinese ,Portuguese, French,Swedish, Dutch, Japanese, Italian, Russian, German, Korea  

【👉TIPS:The abs scanner can NOT clear airbag crash data/collision data even replace the new airbag. NOT support programming/coding.】


ABS & SRS Bi-directional Control Function(Actuation Test) Command Particular Operations on the Vehicle

This device with bi-directional technology, not only can diagnosis a problem but can also take measures to begin the repair. The can activate and actuate ABS & SRS modules. It's necessary when you want to see whether an actuator or sensor is working as it should. 

Support ABS SRS Diagnose: Read and Clear Codes of ABS & SRS Electronice Modules, Help you accurately identify car’s problem!

This option allows you to detect whether the system parameters are normal or not.
Include :
ABS System,
Engine System,
SRS System ,  
Read and erase codes for all available systems, turn off MIL light (Indicator light), display live data in text, graph & analog for easy data review.


 
5 Special Functions : Oil Reset, EPB, ABS Bleeding, SAS Calibration, SRS Reset. 
1.Oil Lamp Reset Service
Allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.

2.EPB Electronic Park Brake Reset
It is important in the maintenance of electronic braking system's safety and efficiency.
 
3.ABS Bleeding
ABS brake bleeding to get a firm brake pad after air exhaustion after repair ABS pump system.
 
4.SAS Steering Angel Sensor Reset
Helps clear the fault steering angle sensor memories and plays an important role in the steering angle sensor calibration.
 
5. SRS Reset
Reads airbag light codes, resets SRS codes after troubleshooting. NOTE: Airbag crash data cannot be cleared  
 
 

 OBDII/EOBD Function
● System Status
● Read Codes
● Freeze Frame Data
● Erase Codes
● Live Data
● I/M Readiness
● O2 Sensor Test
● On-board Monitor Test
● Component Test
● Vehicle Information
● Modules Present
● Code Lookup
 
● Service $01 - request current powertrain diagnostic data
● Service $02 - request powertrain freeze frame data
● Service $03 - request emis-sion-related diagnostic trouble codes
● Service $04 - clear/reset emis-sion-related diagnostic information
● Service $05 - request ox-yg-en sensor monitoring test results
● Service $06 - request on-board monitoring test results for specific monitored systems
● Service $07 - request emis-sion-related diagnostic trouble codes detected during
current or last completed driving cycle
● Service $08 - request control of on-board system, test or component
● Service $09 - request Vehicle Information
 


Vehicle Coverage:

American (USA) Car ( after 1996-now model) :
for Chrysler, for Ford, for GM, for BrazilGM, For Brazilfiat

Asian Car ( after 2003 to now model)
for Acura, for Daewoo, for Honda, for Hyundai, for Isuzu, for Infiniti, for Kia, for Lexus, for Mazda, for Mitsubishi, for Nissan, for Perodua, for Proton, for Scion, for Subaru, for Suzuki, for Toyota.

European Car ( afer 2001-now model)
For Audi, for Abarth, for Alfa-Romeo, for Aston Martin, for BMW, for Bugatti, for Bentley, for Citroen, for Dacia, for EU Ford, for Ferrari, for Fiat, for Jaguar, for Lamborghini, for Lancia, for Land Rover, for Maserati, for Mini, for Maybach, for Mercedes Benz, for Opel, for Peugeot, for Porsche, for Renault, for Rolls, for Saab, for Seat, for Skoda, for Smart, for Sprinter, for Vauxhall, for Volvo, for VW, for VWCV.

China car (after 2008-now model)

 

  Update (Lifetime Free Update)
 
Update requires Windows system : Win XP, Win 7, Win 8 & Win 10 
  
With internet access, you will always have the latest bug fixes, new vehicles, newly added parameters and functionality at your fingertips. Through the USB cable connection to the PC, then register your foxwell ID. The application does all the work, syncing the latest software to your tool. 
 
 
 
 
NOTE: NT630 plus use new program FoxAssist to update. not foxscanner, please go to new website (check back of scanner) download FoxAssist. or you can contact me directly.
1. Go to the Foxwell official website :Choose your product ,Under the page,click the Download,then download FoxAssist Installer.zip update clients software.
2. Register foxwell account and complete the related information at FoxAssist client software .
3. Connect with computer by USB, click "Activation" menu.
5. It can indentifies your sn number automatic, choose your sn number and click Activation
6. Go to "Download" page, choose all software, and then click "upgrade"
7. Wait several minutes, update will be done, enjoy new software
 
 
 
Support Language :
The device only can install 2 languages , one is English , the other one you can choose from the following :
English, Korea, Spanish, Portuguese, French, Thai, Hungarian, Swedish, Dutch, Japanese, Italian, Russian,German
 
Specifications:
Brand: FOXWELL
Model:
Color: black + orange
Display: Backlit, 240*320 TFT color display
OSD Language: English, French, German, Spanish, Dutch
External Power: 8-18 Volts powered by vehicle battery
Working Temperature: 0℃to 60℃
Storage Temperature: -20℃ to 70℃

Package List:
1 * Scan Tool
1 * Memory Card
1 * USB Cable
1 * Diagnostic Cable
1 * User Manual    
1 * Plastic Case

We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect. 

Please contact us if you need to use another method to pay.

Payment should be made within 7 days after bidding ends.

Otherwise a Unpaid Item case will be opened to you.

We are not responsible for buyers’ local taxes.

Please include your special requests in eBay note if there is any.

Order will be shipped within 1 business day after payment confirmed.
We have warehouse in USA, From our US warehouse via UPS or USPS shipping.
Delivery time varies from 2 to 5 business days.
We will ship according to your eBay address.
Please make sure it is correct and include phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any.
Return Policy
Please return the item within 60 daysafter receiving if you are not happy with your purchasing.All returns are expected to be in original conditions, please email us first for return address and instructions.
 

We are authorize distributor, our all items are 100% original and Our devices have warranty,
5 Year free repair for the devices.

 
Please contact us firstly when you need warranty service.

In case an item arrives faulty, please contact us as soon as possible and keep it unused.

We will instruct you on how to return and get refund or replacement.

If the item has been used, we have the right to decline your claim.

Items should be returned on buyers' cost for repair or replacement.

Who We Are?

We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics

for more than 10 years.

We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,

and more brands will be show in our store in near future.

What Do We Have?

We have office and warehouse in US  to ensure fast shipment and after-sale service.

We have more than 100 employees devoting to customer satisfaction.

1:If youhave any problem about the goods, please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap, and make you feel satisfactory absolutely.

2: our business time:M-F: 9:30AM - 18:00PM BST (Beijing Standard Time)

3:Please leave us Positive Feedback and 5-stars★★★★★after you received our package you are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.

Warranty5 Year
Country/Region of ManufactureChina
ConnectivityOBD2/16 PIN
OBD InterfaceCAN, EOBD, OBDII, OBD
TypeDiagnostic Tool Code Reader Scanner
MPNOBD2 Automotive Scan Tool Code Reader
BrandFOXWELL
Manufacturer Part Number2024 New Airbag ABS SRS Bidirectional Car Automotive Scan Tool
FeaturesBacklit Display, Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly
AccessoriesAdapter Cable, Carrying Case, USB Cable, User Guide
updateLifetime free update
Supported SystemABS, SAS, SRS, Engine
Vehicle TypePassenger Vehicle
Software Version2025 Newest
Advantage 1ABS , SRS ,Engine system Scan & Diagnostic
Advantage 2ABS & SRS Bi-directional Control & Active Test
Advantage 3Full OBD2 Function
Car Maker coverage 1for FORD GM Chrysler AUDI BENZ BMW etc
Car Maker coverage 2for VOLVO HONDA NISSAN Toyota Porsche etc
Read/Clear CodeSupport
Special FunctionABS Bleeding, SAS, SRS light reset, EPB, Oil Reset
Live Data DisplaySupport
Auto VinSupport
Special funcion 2EVAP Test/Smog Test and so on
Brand: FOXWELL
Isin: IM8TZVGO5P4R

$252.59

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

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Ships from USA

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Foxwell Car OBD2 Scanner Diagnostic Tool ABS SRS Reset Engine Check Codes Reader

Foxwell Car OBD2 Scanner Diagnostic Tool ABS SRS Reset Engine Check Codes Reader

$252.59

Foxwell Car OBD2 Scanner Diagnostic Tool ABS SRS Reset Engine Check Codes Reader
Automotive Bidirectional Car OBD2 Scanner Diagnostic for ABS SRS Engine
ABS Bleeding and Airbag Reset Tool and SAS and EPB and Oil Reset
 
Advanced Features
● ABS & SRSBi-directional test & actuate test
● Professional to diagnose ABS system,SRS Ai-rbag system & Engine system–leads to screens for diagnostic trouble code information, live data stream, ECU information etc.
● Oil Reset-Allows you to reset the service lamps on the instrument cluster. The Service Indicator System is designed to alert the driver when the vehicle is due for a service.  
 ABS bleeding- removes air from the internal brake fluid chambers after servicing the brakes.
● SRS fault codes read & clear & light reset
● SAS Calibration– leads to screens for steering angle calibration
● EPB Reset– Electronic Park Brake Reset  Auto VIN-leads to screens for identifying a car by automatic VIN reading.
● OBDII/EOBD – leads to OBDII screens for all 9 generic OBD system tests.
● Update– Lifetime free update through USB , no extra cost .
● Multi-languages :English , Spanish, Chinese ,Portuguese, French,Swedish, Dutch, Japanese, Italian, Russian, German, Korea  

【👉TIPS:The abs scanner can NOT clear airbag crash data/collision data even replace the new airbag. NOT support programming/coding.】


ABS & SRS Bi-directional Control Function(Actuation Test) Command Particular Operations on the Vehicle

This device with bi-directional technology, not only can diagnosis a problem but can also take measures to begin the repair. The can activate and actuate ABS & SRS modules. It's necessary when you want to see whether an actuator or sensor is working as it should. 

Support ABS SRS Diagnose: Read and Clear Codes of ABS & SRS Electronice Modules, Help you accurately identify car’s problem!

This option allows you to detect whether the system parameters are normal or not.
Include :
ABS System,
Engine System,
SRS System ,  
Read and erase codes for all available systems, turn off MIL light (Indicator light), display live data in text, graph & analog for easy data review.

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5 Special Functions : Oil Reset, EPB, ABS Bleeding, SAS Calibration, SRS Reset. 
1.Oil Lamp Reset Service
Allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.

2.EPB Electronic Park Brake Reset
It is important in the maintenance of electronic braking system's safety and efficiency.
 
3.ABS Bleeding
ABS brake bleeding to get a firm brake pad after air exhaustion after repair ABS pump system.
 
4.SAS Steering Angel Sensor Reset
Helps clear the fault steering angle sensor memories and plays an important role in the steering angle sensor calibration.
 
5. SRS Reset
Reads airbag light codes, resets SRS codes after troubleshooting. NOTE: Airbag crash data cannot be cleared  
 
 

 OBDII/EOBD Function
● System Status
● Read Codes
● Freeze Frame Data
● Erase Codes
● Live Data
● I/M Readiness
● O2 Sensor Test
● On-board Monitor Test
● Component Test
● Vehicle Information
● Modules Present
● Code Lookup
 
● Service $01 - request current powertrain diagnostic data
● Service $02 - request powertrain freeze frame data
● Service $03 - request emis-sion-related diagnostic trouble codes
● Service $04 - clear/reset emis-sion-related diagnostic information
● Service $05 - request ox-yg-en sensor monitoring test results
● Service $06 - request on-board monitoring test results for specific monitored systems
● Service $07 - request emis-sion-related diagnostic trouble codes detected during
current or last completed driving cycle
● Service $08 - request control of on-board system, test or component
● Service $09 - request Vehicle Information
 
HTB1R7mWDFGWBuNjy0Fbq6z4sXXaz

Vehicle Coverage:

American (USA) Car ( after 1996-now model) :
for Chrysler, for Ford, for GM, for BrazilGM, For Brazilfiat

Asian Car ( after 2003 to now model)
for Acura, for Daewoo, for Honda, for Hyundai, for Isuzu, for Infiniti, for Kia, for Lexus, for Mazda, for Mitsubishi, for Nissan, for Perodua, for Proton, for Scion, for Subaru, for Suzuki, for Toyota.

European Car ( afer 2001-now model)
For Audi, for Abarth, for Alfa-Romeo, for Aston Martin, for BMW, for Bugatti, for Bentley, for Citroen, for Dacia, for EU Ford, for Ferrari, for Fiat, for Jaguar, for Lamborghini, for Lancia, for Land Rover, for Maserati, for Mini, for Maybach, for Mercedes Benz, for Opel, for Peugeot, for Porsche, for Renault, for Rolls, for Saab, for Seat, for Skoda, for Smart, for Sprinter, for Vauxhall, for Volvo, for VW, for VWCV.

China car (after 2008-now model)

 

  Update (Lifetime Free Update)
 
Update requires Windows system : Win XP, Win 7, Win 8 & Win 10 
  
With internet access, you will always have the latest bug fixes, new vehicles, newly added parameters and functionality at your fingertips. Through the USB cable connection to the PC, then register your foxwell ID. The application does all the work, syncing the latest software to your tool. 
 
 
 
 
NOTE: NT630 plus use new program FoxAssist to update. not foxscanner, please go to new website (check back of scanner) download FoxAssist. or you can contact me directly.
1. Go to the Foxwell official website :Choose your product ,Under the page,click the Download,then download FoxAssist Installer.zip update clients software.
2. Register foxwell account and complete the related information at FoxAssist client software .
3. Connect with computer by USB, click "Activation" menu.
5. It can indentifies your sn number automatic, choose your sn number and click Activation
6. Go to "Download" page, choose all software, and then click "upgrade"
7. Wait several minutes, update will be done, enjoy new software
 
 
 
Support Language :
The device only can install 2 languages , one is English , the other one you can choose from the following :
English, Korea, Spanish, Portuguese, French, Thai, Hungarian, Swedish, Dutch, Japanese, Italian, Russian,German
 
Specifications:
Brand: FOXWELL
Model:
Color: black + orange
Display: Backlit, 240*320 TFT color display
OSD Language: English, French, German, Spanish, Dutch
External Power: 8-18 Volts powered by vehicle battery
Working Temperature: 0℃to 60℃
Storage Temperature: -20℃ to 70℃

Package List:
1 * Scan Tool
1 * Memory Card
1 * USB Cable
1 * Diagnostic Cable
1 * User Manual    
1 * Plastic Case

We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect. 

Please contact us if you need to use another method to pay.

Payment should be made within 7 days after bidding ends.

Otherwise a Unpaid Item case will be opened to you.

We are not responsible for buyers’ local taxes.

Please include your special requests in eBay note if there is any.

Order will be shipped within 1 business day after payment confirmed.
We have warehouse in USA, From our US warehouse via UPS or USPS shipping.
Delivery time varies from 2 to 5 business days.
We will ship according to your eBay address.
Please make sure it is correct and include phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any.
Return Policy
Please return the item within 60 daysafter receiving if you are not happy with your purchasing.All returns are expected to be in original conditions, please email us first for return address and instructions.
 

We are authorize distributor, our all items are 100% original and Our devices have warranty,
5 Year free repair for the devices.

 
Please contact us firstly when you need warranty service.

In case an item arrives faulty, please contact us as soon as possible and keep it unused.

We will instruct you on how to return and get refund or replacement.

If the item has been used, we have the right to decline your claim.

Items should be returned on buyers' cost for repair or replacement.

Who We Are?

We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics

for more than 10 years.

We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,

and more brands will be show in our store in near future.

What Do We Have?

We have office and warehouse in US  to ensure fast shipment and after-sale service.

We have more than 100 employees devoting to customer satisfaction.

1:If youhave any problem about the goods, please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap, and make you feel satisfactory absolutely.

2: our business time:M-F: 9:30AM - 18:00PM BST (Beijing Standard Time)

3:Please leave us Positive FeedbackPositive feedback rating and 5-stars★★★★★after you received our package you are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.

Warranty5 Year
Country/Region of ManufactureChina
ConnectivityOBD2/16 PIN
OBD InterfaceCAN, EOBD, OBDII, OBD
TypeDiagnostic Tool Code Reader Scanner
MPNOBD2 Automotive Scan Tool Code Reader
BrandFOXWELL
Manufacturer Part Number2024 New Airbag ABS SRS Bidirectional Car Automotive Scan Tool
FeaturesBacklit Display, Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly
AccessoriesAdapter Cable, Carrying Case, USB Cable, User Guide
updateLifetime free update
Supported SystemABS, SAS, SRS, Engine
Vehicle TypePassenger Vehicle
Software Version2025 Newest
Advantage 1ABS , SRS ,Engine system Scan & Diagnostic
Advantage 2ABS & SRS Bi-directional Control & Active Test
Advantage 3Full OBD2 Function
Car Maker coverage 1for FORD GM Chrysler AUDI BENZ BMW etc
Car Maker coverage 2for VOLVO HONDA NISSAN Toyota Porsche etc
Read/Clear CodeSupport
Special FunctionABS Bleeding, SAS, SRS light reset, EPB, Oil Reset
Live Data DisplaySupport
Auto VinSupport
Special funcion 2EVAP Test/Smog Test and so on
  • Warranty: 5 Year
  • Country/Region of Manufacture: China
  • Connectivity: OBD2/16 PIN
  • OBD Interface: CAN, EOBD, OBDII, OBD
  • Type: Diagnostic Tool Code Reader Scanner
  • MPN: OBD2 Automotive Scan Tool Code Reader
  • Brand: FOXWELL
  • Manufacturer Part Number: 2024 New Airbag ABS SRS Bidirectional Car Automotive Scan Tool
  • Features: Backlit Display, Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly
  • Accessories: Adapter Cable, Carrying Case, USB Cable, User Guide
  • update: Lifetime free update
  • Supported System: ABS, SAS, SRS, Engine
  • Vehicle Type: Passenger Vehicle
  • Software Version: 2025 Newest
  • Advantage 1: ABS , SRS ,Engine system Scan & Diagnostic
  • Advantage 2: ABS & SRS Bi-directional Control & Active Test
  • Advantage 3: Full OBD2 Function
  • Car Maker coverage 1: for FORD GM Chrysler AUDI BENZ BMW etc
  • Car Maker coverage 2: for VOLVO HONDA NISSAN Toyota Porsche etc
  • Read/Clear Code: Support
  • Special Function: ABS Bleeding, SAS, SRS light reset, EPB, Oil Reset
  • Live Data Display: Support
  • Auto Vin: Support
  • Special funcion 2: EVAP Test/Smog Test and so on
  • UPC: Does not apply

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.