Globalstar SmartOne C Satellite Tracker
Globalstar SmartOne C Satellite Tracker
Globalstar SmartOne C Satellite Tracker
Product Overview
- With coverage in over 120 countries around the world and many ocean-covered areas, the SmartOne can keep you in touch with friends, family and colleagues in areas where phones don't connect, even in the most remote areas of the world.
- In standard messaging mode, the SmartOne C reports its GPS position at regular time intervals programmed during the first configuration process. The message interval can be programmed in 1-minute intervals from 35 minutes to 45 days and messages are transmitted regardless of whether the device is moving. Alternatively, the device can be configured to only send messages when the asset is in motion, with messages that are transmitted from just 5 minutes.
- Reduced messaging mode reduces the cost associated with transmitting messages over the Globalstar satellite network by sending messages at a minimum message interval when the asset is stationary or in a defined area and transmits at a higher message interval as the asset moves.
- Theft recovery mode allows you to configure the device to distinguish between authorized and unauthorized movement of an asset. While the asset remains in an authorized state, the SmartOne C sends rare messages. If the SmartOne C detects an unauthorized state, such as movement from a predefined range, it can be configured to send high-frequency messages to accurately monitor unauthorized movement.
| Brand: | OSAT |
|---|---|
| Manufacturer: | OSAT |
| Part Number: | 3DK253Z |
| Isin: | IYGZ2GGZFBBD |
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Product Overview
- With coverage in over 120 countries around the world and many ocean-covered areas, the SmartOne can keep you in touch with friends, family and colleagues in areas where phones don't connect, even in the most remote areas of the world.
- In standard messaging mode, the SmartOne C reports its GPS position at regular time intervals programmed during the first configuration process. The message interval can be programmed in 1-minute intervals from 35 minutes to 45 days and messages are transmitted regardless of whether the device is moving. Alternatively, the device can be configured to only send messages when the asset is in motion, with messages that are transmitted from just 5 minutes.
- Reduced messaging mode reduces the cost associated with transmitting messages over the Globalstar satellite network by sending messages at a minimum message interval when the asset is stationary or in a defined area and transmits at a higher message interval as the asset moves.
- Theft recovery mode allows you to configure the device to distinguish between authorized and unauthorized movement of an asset. While the asset remains in an authorized state, the SmartOne C sends rare messages. If the SmartOne C detects an unauthorized state, such as movement from a predefined range, it can be configured to send high-frequency messages to accurately monitor unauthorized movement.
| Brand: | OSAT |
|---|---|
| Manufacturer: | OSAT |
| Part Number: | 3DK253Z |
| Isin: | IYGZ2GGZFBBD |
Designed for intelligently managing fixed and mobile assets, the SmartOne C is a convenient solution for a variety of options, including:
12 different reporting times
Interval or 24-hour operation mode.
Alternate Report Plan
Low battery warning.
Tracking The SmartOne C uses motion sensors, comparable GPS positioning, and custom sensors to collect and transmit information such as motion and location reports, stop/start messaging and theft recovery using Globalstar's regional Simplex satellite network. In addition to location information, the SmartOne C transmits other message types that include battery status, alarm status and diagnostic information.
Configuration: Each SmartOne C is configured to track the specific needs of its asset and deliver interim and emergency alerts via email and/or SMS. The SmartOne C is configured with a computer and USB connection cable, and the configuration software offers a wide range of customizable configuration options such as message frequency, motion and motion sensitivity levels, and geofencing features.
Messages: Your tracking device cannot work without a message plan. In addition, a mapping portal is required to receive messages.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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