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hince New Depth Dual Color Stick - 03 Warm Shade Liner

Brand: hince

Why we love it

The dual shades and sizes are optimized to do detailed eye makeup for easy extension. The best shades are adjusted into optimal stick shades to meet all types of skin tone. Use one stick to do full makeup including eyes, cheeks, and contouring.

How to use

01 & 02 #Volume Liner Stick (Glitter+Volume Liner) 1/ Eye Makeup: Lightly tap onto the aegyosal (small puff of skin found under the eyes) area for a bright, dimensional look Use for defining the triangle zone, under-eye contour, double eyelid line, eyeliner extension, and aegyosal shadow 2/ Highlighter: Apply to the cheekbones, inner corners of the eyes, tip of the nose, and cupid’s bow 3/ Nose shading & Lip Liner 03 & 04 #Shade Liner Stick (Shading Color+Volume Liner) 1/ Eye Makeup: Lightly tap onto the eyelids and aegyosal area to create a natural shadow Apply near the triangle zone and lower waterline to make the eyes appear bigger and more defined. 2/ Blusher: Sweep gently across the cheeks and blend out for a soft flush 3/ Lip Liner: Line the lips and blur the edges for a naturally defined look

More Info

# 5-Second Eye
Enlargement
# Dual Color Stick
# Clam Eye Stick
Texture Satisfaction
Survey Results from 98 Respondents
hince new depths dual color stick
17,000 KRW
# 5-Second
Eye Enlargement
Completed in
Just 5 Seconds
* Color Used: 02 Cool Aegyo Tear
#DualStick
Stick shadow texture approved
by 98 discerning Glowpick users
Product satisfaction
#ViralItem
#FullMakeup
Possible
Optimized dual
color/size for
each use
Reflecting the best
colors of existing
hince single shadows
Multi-use stick for
cheeks, contouring
and more
Even makeup beginners can easily
draw and complete quickly
Satisfaction with smooth texture
Satisfaction with smooth smudging
Q&A Directly Answered by BM
The stick is stiff, painful, and difficult to apply
Park 00 BM
“hince new depths dual color stick was
created after testing all competitor
sticks for about a year, analyzing
their pros and cons, and considering
the best color combinations and optimal
texture.”
What aspects of the existing sticks were inconvenient for you?
Developed with appropriate color and pigmentation
after about 35 improvements to achieve a natural
eye-opening effect.
If the stick is stiff, it can be painful
and you won't reach for it. The hince
stick is confirmed to have a creamy
texture that draws and blends smoothly,
even on delicate eye areas, after dozens
of tests.
The stick smudges and has weak staying power!
Warm Shading
Eye Opening
Cool Shading
Eye Opening
Aegyo Eye Opening
No. 1 | No. 2
Under Shading for Cat Eyes
The existing stick tends to smudge
and fade around the eyes by the
afternoon, which is disappointing!
So, we prioritized longevity and found
the optimal blend of oils and waxes.
The hince stick, once set,


does not smudge and lasts for a long time.
I wanted to complete perfect eye makeup
with just 1-2 sticks that suit my busy
morning! hince sticks are developed in
4 shades for simple selection according
to eye shape and personal color.
Warm Aegyo-sal Cut
Cool Aegyo-sal Cut
Shaded Cut
No. 3 | No. 4
There are so many types
of sticks that it's
hard to choose.
Busy, busy modern people..
Bright aegyo-sal for puppy eyes
Dual Color & Size
Ginger
Rosy
No. 3
Warm Shading & Opening
Be My Allure
Honesty
No. 3
Warm Shading & Opening
Optimized for Detailed Eye Makeup Easy
Opening & Extension with Dual Color and Size
5mm Coloring Stick
3mm Opening Liner
Create natural aegyo-sal
volume with shimmer &
glitter, shading colors
5mm Coloring Stick
No.1
Warm Aegyo Opening
Reflection
No.2
Cool Aegyo Opening
No. 4
Cool Shading Open
Allure in Motion
3mm Open Liner
No. 1
Warm Aegyo Open
No. 2
Cool Aegyo Open
No. 4
Cool Shading Open
Natural Brown
Build On
Detailed opening effect for triangle
zone, aegyo-sal, and shading
No.4 Cool Shading Tear Line
No.1 Warm Aegyo Tear Line
No.2 Cool Aegyo Tear Line
No.3 Warm Shading Tear Line
Glitter
Hince Best Color in Stick
#Viral New Depth Single Shadow
WARM No. 1 | COOL No. 2
Shaded Tear Effect
Adjust the BEST color to stick-optimized
pigmentation for a tone composition that blends
seamlessly without fail.
Aegyo Sal
01 Warm Aegyo Sal
Reflection
Allure in Motion
03 Monthly Shaded Tear Effect
Shading
Shading
Opening
Opening
Glitter
Opening
Opening
04 Cool Shading Tear Effect
Ernie Stee
Elegant Rose Beige & Rosy Brown Liner
Transparent Beige Glitter & Brown Liner
02 Cool Aegyo Tear Effect
Silvery Rose Glitter & Gray Brown Liner
Be My Allure
Build On
WARM No.3 | COOL No.4
Soft Petal Beige & Ginger Brown Liner
Multi Stick for
Full Makeup
Complete Full Makeup Easily with Just One Stick
for aegyo-sal, Shadow, Blusher, and Contouring
Aegyo-teuim
WARM No.1 | COOL No.2
*No.1
Glitter + Tear Liner
5mm Thick
Volume Stick
*No.1
Highlight Points on Cheekbones,
Cupid's Bow, Nose Tip, and
Inner Corners of Eyes!
*No.2
Create Nose Bridge Contour and
Correct & Enhance Lips with Lip
Liner!
3mm Tear Liner
*No. 1
WARM No. 3 | COOL No. 4
*No. 2
5mm Natural Shading Stick
After touching the
wide area of the
cheekbones, blend to
use as a blush!
3mm Tear Liner
*No. 3
*No. 4
Shading Tear
You can create an over-lip effect
by shading the cupid's bow, corners
of the mouth, and lower lip!
No. 1 & 2 Aegyo Sal Stick
aegyo-sal
Volume
Apply smoothly in one
direction for a clump-free,
sparkling aegyo-sal volume.
Horizontal x Vertical
All-Direction Opening
Add shading to the eye tail
and triangle zone, and create
an aegyo-sal shadow for an
all-direction opening effect.
No. 3&4 Shading Opening Stick
Shading + Opening Liner
Natural
Shading Shadow
Apply a small amount and
blend with your fingers to
reveal the natural shading
color more effectively.
Fill in the triangle zone and
close to the lower lash line
to create a teary eye effect.
Horizontal x Vertical
All-Direction Opening
Warm Tone / Cool Tone Four-Way Split
Pairing Recommendations for Personal Tone
Warm Tone No. 1 & 3
01
Monthly Aegyo Sal Opening
03
Monthly Shading Opening
Cool Tone No. 2&4
02 Cool Act
04 cool shade
Shading Tear Stick (No. 3 & No. 4)
Color Used: 03 Warm Shading Tear
Perfect eye makeup is completed with just 2 sticks.
Eyes Slightly Lifted Upwards Close to Sanpaku
Recommended
Product
Bright Aegyo-Sal Suits
Short Nose / Eyes with Open Under & Back
Choose the combination of Aegyo Tear Stick & Shading Tear Stick to match your personal tone!
Puppy Eyes VS Cat Eyes
Puppy Eyes
Rabbit-like, Puppy-like / Large Pupils / Round Eyes
Recommended
Products
Aegyo Teum Stick (No.1 & No.2)
Cat Eye Shape
Color Used: 01 Warm Aegyo Teum
Cat-like/Long Center/Small Pupils Compared to Eye Size
Recommendation according to desired eye shape
Suitable for Under Shading
I recommend it to these people!
Please keep the contents back to the end.
After using it, make sure the
contents don't harden Be sure to
close the cap tightly.
Please be careful not to put it in
a high-temperature place.
Easy for bear hands to do When I need
a make-up to escape my cockles
A color that fits my tone When I want
to wear sensitive open makeup
Everywhere #QUICK & EASY
From a kid to a blusher to a
shading with a stick When you
want to make your makeup simple
It's not too much for
weak eyes When you need a
soft smudged stick
This is a pencil with a soft formulaion, which is weak against
falling and impact Please be careful when storing because the core
may fall out or break.
* Glitter-rich formulations (1 & 2) may be vulnerable to breakage due to
the nature of the formulation
If you take out the contents for a long
time and use it, it may break. Please put a
small amount on it for once and use it.
Brand: hince
Brand Origin: South Korea
Isin: IZOT9PMEJQBV

$49.78

  • Free shipping in US
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  • Free 30-Day returns

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hince New Depth Dual Color Stick - 03 Warm Shade Liner

hince New Depth Dual Color Stick - 03 Warm Shade Liner

$49.78

Why we love it

The dual shades and sizes are optimized to do detailed eye makeup for easy extension. The best shades are adjusted into optimal stick shades to meet all types of skin tone. Use one stick to do full makeup including eyes, cheeks, and contouring.

How to use

01 & 02 #Volume Liner Stick (Glitter+Volume Liner) 1/ Eye Makeup: Lightly tap onto the aegyosal (small puff of skin found under the eyes) area for a bright, dimensional look Use for defining the triangle zone, under-eye contour, double eyelid line, eyeliner extension, and aegyosal shadow 2/ Highlighter: Apply to the cheekbones, inner corners of the eyes, tip of the nose, and cupid’s bow 3/ Nose shading & Lip Liner 03 & 04 #Shade Liner Stick (Shading Color+Volume Liner) 1/ Eye Makeup: Lightly tap onto the eyelids and aegyosal area to create a natural shadow Apply near the triangle zone and lower waterline to make the eyes appear bigger and more defined. 2/ Blusher: Sweep gently across the cheeks and blend out for a soft flush 3/ Lip Liner: Line the lips and blur the edges for a naturally defined look

More Info

# 5-Second Eye
Enlargement
# Dual Color Stick
# Clam Eye Stick
Texture Satisfaction
Survey Results from 98 Respondents
hince new depths dual color stick
17,000 KRW
# 5-Second
Eye Enlargement
Completed in
Just 5 Seconds
* Color Used: 02 Cool Aegyo Tear
#DualStick
Stick shadow texture approved
by 98 discerning Glowpick users
Product satisfaction
#ViralItem
#FullMakeup
Possible
Optimized dual
color/size for
each use
Reflecting the best
colors of existing
hince single shadows
Multi-use stick for
cheeks, contouring
and more
Even makeup beginners can easily
draw and complete quickly
Satisfaction with smooth texture
Satisfaction with smooth smudging
Q&A Directly Answered by BM
The stick is stiff, painful, and difficult to apply
Park 00 BM
“hince new depths dual color stick was
created after testing all competitor
sticks for about a year, analyzing
their pros and cons, and considering
the best color combinations and optimal
texture.”
What aspects of the existing sticks were inconvenient for you?
Developed with appropriate color and pigmentation
after about 35 improvements to achieve a natural
eye-opening effect.
If the stick is stiff, it can be painful
and you won't reach for it. The hince
stick is confirmed to have a creamy
texture that draws and blends smoothly,
even on delicate eye areas, after dozens
of tests.
The stick smudges and has weak staying power!
Warm Shading
Eye Opening
Cool Shading
Eye Opening
Aegyo Eye Opening
No. 1 | No. 2
Under Shading for Cat Eyes
The existing stick tends to smudge
and fade around the eyes by the
afternoon, which is disappointing!
So, we prioritized longevity and found
the optimal blend of oils and waxes.
The hince stick, once set,


does not smudge and lasts for a long time.
I wanted to complete perfect eye makeup
with just 1-2 sticks that suit my busy
morning! hince sticks are developed in
4 shades for simple selection according
to eye shape and personal color.
Warm Aegyo-sal Cut
Cool Aegyo-sal Cut
Shaded Cut
No. 3 | No. 4
There are so many types
of sticks that it's
hard to choose.
Busy, busy modern people..
Bright aegyo-sal for puppy eyes
Dual Color & Size
Ginger
Rosy
No. 3
Warm Shading & Opening
Be My Allure
Honesty
No. 3
Warm Shading & Opening
Optimized for Detailed Eye Makeup Easy
Opening & Extension with Dual Color and Size
5mm Coloring Stick
3mm Opening Liner
Create natural aegyo-sal
volume with shimmer &
glitter, shading colors
5mm Coloring Stick
No.1
Warm Aegyo Opening
Reflection
No.2
Cool Aegyo Opening
No. 4
Cool Shading Open
Allure in Motion
3mm Open Liner
No. 1
Warm Aegyo Open
No. 2
Cool Aegyo Open
No. 4
Cool Shading Open
Natural Brown
Build On
Detailed opening effect for triangle
zone, aegyo-sal, and shading
No.4 Cool Shading Tear Line
No.1 Warm Aegyo Tear Line
No.2 Cool Aegyo Tear Line
No.3 Warm Shading Tear Line
Glitter
Hince Best Color in Stick
#Viral New Depth Single Shadow
WARM No. 1 | COOL No. 2
Shaded Tear Effect
Adjust the BEST color to stick-optimized
pigmentation for a tone composition that blends
seamlessly without fail.
Aegyo Sal
01 Warm Aegyo Sal
Reflection
Allure in Motion
03 Monthly Shaded Tear Effect
Shading
Shading
Opening
Opening
Glitter
Opening
Opening
04 Cool Shading Tear Effect
Ernie Stee
Elegant Rose Beige & Rosy Brown Liner
Transparent Beige Glitter & Brown Liner
02 Cool Aegyo Tear Effect
Silvery Rose Glitter & Gray Brown Liner
Be My Allure
Build On
WARM No.3 | COOL No.4
Soft Petal Beige & Ginger Brown Liner
Multi Stick for
Full Makeup
Complete Full Makeup Easily with Just One Stick
for aegyo-sal, Shadow, Blusher, and Contouring
Aegyo-teuim
WARM No.1 | COOL No.2
*No.1
Glitter + Tear Liner
5mm Thick
Volume Stick
*No.1
Highlight Points on Cheekbones,
Cupid's Bow, Nose Tip, and
Inner Corners of Eyes!
*No.2
Create Nose Bridge Contour and
Correct & Enhance Lips with Lip
Liner!
3mm Tear Liner
*No. 1
WARM No. 3 | COOL No. 4
*No. 2
5mm Natural Shading Stick
After touching the
wide area of the
cheekbones, blend to
use as a blush!
3mm Tear Liner
*No. 3
*No. 4
Shading Tear
You can create an over-lip effect
by shading the cupid's bow, corners
of the mouth, and lower lip!
No. 1 & 2 Aegyo Sal Stick
aegyo-sal
Volume
Apply smoothly in one
direction for a clump-free,
sparkling aegyo-sal volume.
Horizontal x Vertical
All-Direction Opening
Add shading to the eye tail
and triangle zone, and create
an aegyo-sal shadow for an
all-direction opening effect.
No. 3&4 Shading Opening Stick
Shading + Opening Liner
Natural
Shading Shadow
Apply a small amount and
blend with your fingers to
reveal the natural shading
color more effectively.
Fill in the triangle zone and
close to the lower lash line
to create a teary eye effect.
Horizontal x Vertical
All-Direction Opening
Warm Tone / Cool Tone Four-Way Split
Pairing Recommendations for Personal Tone
Warm Tone No. 1 & 3
01
Monthly Aegyo Sal Opening
03
Monthly Shading Opening
Cool Tone No. 2&4
02 Cool Act
04 cool shade
Shading Tear Stick (No. 3 & No. 4)
Color Used: 03 Warm Shading Tear
Perfect eye makeup is completed with just 2 sticks.
Eyes Slightly Lifted Upwards Close to Sanpaku
Recommended
Product
Bright Aegyo-Sal Suits
Short Nose / Eyes with Open Under & Back
Choose the combination of Aegyo Tear Stick & Shading Tear Stick to match your personal tone!
Puppy Eyes VS Cat Eyes
Puppy Eyes
Rabbit-like, Puppy-like / Large Pupils / Round Eyes
Recommended
Products
Aegyo Teum Stick (No.1 & No.2)
Cat Eye Shape
Color Used: 01 Warm Aegyo Teum
Cat-like/Long Center/Small Pupils Compared to Eye Size
Recommendation according to desired eye shape
Suitable for Under Shading
I recommend it to these people!
Please keep the contents back to the end.
After using it, make sure the
contents don't harden Be sure to
close the cap tightly.
Please be careful not to put it in
a high-temperature place.
Easy for bear hands to do When I need
a make-up to escape my cockles
A color that fits my tone When I want
to wear sensitive open makeup
Everywhere #QUICK & EASY
From a kid to a blusher to a
shading with a stick When you
want to make your makeup simple
It's not too much for
weak eyes When you need a
soft smudged stick
This is a pencil with a soft formulaion, which is weak against
falling and impact Please be careful when storing because the core
may fall out or break.
* Glitter-rich formulations (1 & 2) may be vulnerable to breakage due to
the nature of the formulation
If you take out the contents for a long
time and use it, it may break. Please put a
small amount on it for once and use it.

Content volume or weight

0.8g total (0.2g for 3Ø, 0.6g for 5Ø)

Ideal for

For all skin types

Expiration date (or expiration date after opening)

24 months before opening / 12 months after opening

How to Use

01 & 02 #Volume Liner Stick (Glitter+Volume Liner) 1/ Eye Makeup: Lightly tap onto the aegyosal (small puff of skin found under the eyes) area for a bright, dimensional look Use for defining the triangle zone, under-eye contour, double eyelid line, eyeliner extension, and aegyosal shadow 2/ Highlighter: Apply to the cheekbones, inner corners of the eyes, tip of the nose, and cupid’s bow 3/ Nose shading & Lip Liner 03 & 04 #Shade Liner Stick (Shading Color+Volume Liner) 1/ Eye Makeup: Lightly tap onto the eyelids and aegyosal area to create a natural shadow Apply near the triangle zone and lower waterline to make the eyes appear bigger and more defined. 2/ Blusher: Sweep gently across the cheeks and blend out for a soft flush 3/ Lip Liner: Line the lips and blur the edges for a naturally defined look

Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers

Cosmetics Manufacturer: Hwasung Cosmetics Co., Ltd., Cosmetics Distributor: VIVAWAVE Co., Ltd.

Country of Manufacture

South Korea

Ingredients

hince New Depth Dual Color Stick 01 Warm Volume Liner <Reflection> Dimethicone, Phenyl Trimethicone, Trimethylsiloxysilicate, Synthetic Wax, Stearyl Dimethicone, Microcrystalline Wax, Pentaerythrityl Tetraisostearate, Synthetic Fluorphlogopite, Euphorbia Cerifera (Candelilla) Wax, Calcium Titanium Borosilicate, Calcium Aluminum Borosilicate, Silica, Disteardimonium Hectorite, Phenoxyethanol, Sorbitan Isostearate, Tocopheryl Acetate, Propylene Carbonate, Tin Oxide, Mica, Titanium Dioxide, Iron Oxide Red, Carmine <Natural Brown> Methyl Trimethicone, Trimethylsiloxysilicate, Simmondsia Chinensis (Jojoba) Seed Oil, Synthetic Wax, Microcrystalline Wax, Dimethicone, Synthetic Fluorphlogopite, Silica, Octyldodecanol, Polybutene, Disteardimonium Hectorite, Polyhydroxystearic Acid, Phenoxyethanol, Titanium Dioxide, Iron Oxide Black, Iron Oxide Yellow, Iron Oxide Red hince New Depth Dual Color Stick 02 Cool Volume Liner <Be My Allure> Dimethicone, Phenyl Trimethicone, Trimethylsiloxysilicate, Calcium Titanium Borosilicate, Calcium Aluminum Borosilicate, Synthetic Wax, Stearyl Dimethicone, Microcrystalline Wax, Pentaerythrityl Tetraisostearate, Silica, Euphorbia Cerifera (Candelilla) Wax, Disteardimonium Hectorite, Phenoxyethanol, Sorbitan Isostearate,Tocopheryl Acetate, Propylene Carbonate, Tin Oxide, Mica, Titanium Dioxide, Iron Oxide Red, Carmine <Build On> Methyl Trimethicone, Trimethylsiloxysilicate,Simmondsia Chinensis (Jojoba) Seed Oil, Synthetic Wax, Synthetic Fluorphlogopite, Microcrystalline Wax, Dimethicone, Silica, Octyldodecanol, Polybutene, Disteardimonium Hectorite, Polyhydroxystearic Acid, Phenoxyethanol, Titanium Dioxide, Iron Oxide Black, Iron Oxide Yellow, Iron Oxide Red hince New Depth Dual Color Stick 03 Warm Shade Stick <Honesty> Methyl Trimethicone, Phenyl Trimethicone, Trimethylsiloxysilicate, Synthetic Wax, Stearyl Dimethicone, Octyldodecanol, Euphorbia Cerifera (Candelilla) Wax, Polypropylsilsesquioxane, Disteardimonium Hectorite, Synthetic Fluorphlogopite, Silica, Ethylene/Propylene Copolymer, Phenoxyethanol, Aluminum Hydroxide, Sorbitan Sesquioleate, Triethoxycaprylylsilane, Tocopheryl Acetate, Caprylic/Capric Triglyceride, Methicone, Mica, Titanium Dioxide, Iron Oxide Red, Iron Oxide Yellow, Iron Oxide Black <Ginger> Methyl Trimethicone, Trimethylsiloxysilicate, Simmondsia Chinensis (Jojoba) Seed Oil, Synthetic Wax, Microcrystalline Wax, Dimethicone, Synthetic Fluorphlogopite, Silica, Octyldodecanol, Polybutene, Disteardimonium Hectorite, Polyhydroxystearic Acid, Phenoxyethanol, Titanium Dioxide, Iron Oxide Red, Iron Oxide Yellow, Iron Oxide Black hince New Depth Dual Color Stick 04 Cool Shade Stick <Allure In Motion> Methyl Trimethicone, Phenyl Trimethicone, Trimethylsiloxysilicate, Synthetic Wax, Stearyl Dimethicone, Octyldodecanol, Euphorbia Cerifera (Candelilla) Wax, Polypropylsilsesquioxane, Disteardimonium Hectorite, Silica, Ethylene/Propylene Copolymer, Phenoxyethanol, Aluminum Hydroxide, Sorbitan Sesquioleate, Triethoxycaprylylsilane, Tocopheryl Acetate, Caprylic/Capric Triglyceride, Methicone, Mica, Titanium Dioxide, Iron Oxide Red, Iron Oxide Black, Iron Oxide Yellow <Rosy> Methyl Trimethicone, Trimethylsiloxysilicate,Simmondsia Chinensis (Jojoba) Seed Oil, Synthetic Wax, Microcrystalline Wax, Synthetic Fluorphlogopite, Dimethicone, Silica, Octyldodecanol, Polybutene, Disteardimonium Hectorite, Polyhydroxystearic Acid, Phenoxyethanol, Titanium Dioxide, Iron Oxide Red, Carmine, Iron Oxide Yellow, Iron Oxide Black

MFDS Evaluation of Functional Cosmetics

N

Precautions when using

1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Cautions for Storage and Handling a) Keep out of reach of children. b) Keep away from direct sunlight. 4. If the content gets in your eyes, rinse it with water and consult a specialist if there is any abnormality.

Quality Assurance Standard

Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


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Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


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For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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