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ieGeek Solar Camera Outdoor Wireless, 2K WiFi Battery Powered Cameras System

Brand: ieGeek
๐ŸŽคใ€๐ˆ๐ง๐ญ๐ž๐ ๐ซ๐š๐ญ๐ž๐ ๐’๐จ๐ฅ๐š๐ซ ๐๐š๐ง๐ž๐ฅ, ๐„๐ง๐๐ฅ๐ž๐ฌ๐ฌ ๐๐จ๐ฐ๐ž๐ซ ๐Ÿ๐ซ๐จ๐ฆ ๐’๐จ๐ฅ๐š๐ซ ๐„๐ง๐ž๐ซ๐ ๐ฒใ€‘Its innovative design includes a integrated solar panel that continuously charges the built-in battery. Just 2 hours of charging the solar panel in full sun is equal to 1 day of energy for the cameras for home security. Even when sunlight is insufficient, the built-in large-capacity battery is also sufficient to keep your solar security system running smoothly.
๐ŸŒžใ€๐€๐ฅ๐ฅ ๐ข๐ง ๐Ž๐ง๐ž ๐ƒ๐ž๐ฌ๐ข๐ ๐ง, ๐™๐ž๐ซ๐จ ๐‚๐š๐›๐ฅ๐ž ๐ฐ๐ข๐ญ๐ก ๐˜๐จ๐ฎ๐ซ ๐’๐ž๐œ๐ฎ๐ซ๐ข๐ญ๐ฒใ€‘Introducing the new all-in-one ieGeek Solar Cam S1 that eliminates the need for a power cable and separate solar cable, drill one hole, once. This seamless design offers flexible installation for effortless setup, Tiny but mighty.
๐Ÿ’งใ€๐ˆ๐ง๐ญ๐ž๐ฅ๐ฅ๐ข๐ ๐ž๐ง๐ญ ๐๐จ๐ญ๐ข๐Ÿ๐ข๐œ๐š๐ญ๐ข๐จ๐ง๐ฌ, ๐Œ๐ข๐ฌ๐ฌ ๐๐จ๐ญ๐ก๐ข๐ง๐ ใ€‘This wifi smart camera is equipped with advanced PIR motion sensor and has a powerful human shape database, can accurately distinguishes people from other objects. Once motion is detected, you will get instant notifications on ieGeek Cam, then you can hear and speak to visitors or activate siren and bright spotlights to deter intruders. It also supports AI analysis(paid feature), which can discern people, pets, vehicles and packages.
๐Ÿƒใ€๐‹๐ข๐Ÿ๐ž๐ญ๐ข๐ฆ๐ž ๐…๐ซ๐ž๐ž ๐‚๐ฅ๐จ๐ฎ๐ ๐’๐ญ๐จ๐ซ๐š๐ ๐ž, ๐…๐ฅ๐ž๐ฑ๐ข๐›๐ฅ๐ž ๐’๐ญ๐จ๐ซ๐š๐ ๐ž ๐Ž๐ฉ๐ญ๐ข๐จ๐ง๐ฌใ€‘This cameras for home security wireless wifi allows for local footage storage via a micro memory card (up to 128GB, not included) or offers complimentary lifetime access to the ieGeek cloud storage basic service (records 6 seconds with a 7-day looping coverage). There are no hidden fees associated with storage.
๐Ÿ“ณใ€๐…๐ฎ๐ฅ๐ฅ-๐‚๐จ๐ฅ๐จ๐ซ ๐Ÿ๐Š ๐•๐ข๐๐ž๐จ, ๐ƒ๐š๐ฒ ๐š๐ง๐ ๐๐ข๐ ๐ก๐ญใ€‘This security cameras wireless outdoor features a 1/2.9" 2K 3Mega color CMOS sensor, brings enhanced resolution as well as good dynamic range. As night falls, this home security camera with keen sharp eyes can still see in total darkness and capture crystal clear image. Bright spotlights on camera will reveal details in color, and evidence has nowhere to hide.
๐Ÿ“ทใ€๐๐ซ๐ข๐ฏ๐š๐œ๐ฒ ๐…๐ข๐ซ๐ฌ๐ญใ€‘ieGeek security cameras uses the advanced encryption standard technology AES128, a comprehensive data defense system, and more to ensure your privacy data never leaves the safty of your home, and is accessible by you alone. Your privacy is our top priority.
๐Ÿ”‹ใ€๐Ÿ ๐˜๐ž๐š๐ซ๐ฌ ๐–๐š๐ซ๐ซ๐š๐ง๐ญ๐ฒ, ๐๐ž๐š๐œ๐ž ๐จ๐Ÿ ๐Œ๐ข๐ง๐ ๐๐ฎ๐ซ๐œ๐ก๐š๐ฌ๐žใ€‘ieGeek offers a 2-year warranty on outdoor solar camera. If you experience any issues while using the camera, please contact us without hesitation, and we will provide you with the best solution. We're readyโ€“simply reach out whenever you need assistance.

ieGeek Solar Cam S1 Wireless Outdoor Security Camera



Smart Detection


Smart Playback


Flexible Customization


Real-Timw Two-Way Talk


Siren Spotlight Alarm


Full-Color 2K Video, Day and Night

See It All with Crisp Clear Details

The outdoor camera wireless features a 1/2.7" 2K(2560*1440) 3Megapixel color CMOS sensor, which has more outstanding image restoration capabilities and image texture, and can display high-quality images that are closer to the original painting level.

ย 

Color Night Vision with Spotlight Sensor

Equipped with 4 IR lights and built-in spotlight sensor, see everything in live crystal clear and colorful. Bright spotlight๏ผˆcontrollable๏ผ‰ will reveal details, and evidence has nowhere to hide. Even in the long dark night, no detail is missed.



Forver Power
Nonstop Power
Nonstop peace of mind
2 hours of direct sunlight each day bring battery life to near-infinite power


Easy to get start


Flexible Storage Options


Smart Security Home
Making Security Simpler
Compatible with multiple devices to conveniently and intelligently manage your home


No Fear of any weather
Unyielding protection, always on guard, ensuring relentless surveillance, 24/7




Technical Specifications

Camera resolution 2560 x1440(2K FHD)
Camera frame rate Up to 25fps
Field of view 130 degree diagonal field of view
Night Vision 4 IR LEDs (850nm)
Spotlight 18 Spotlights (200 lumens๏ผ‰
Local Storage Supports micro memory cards with a capacity of 16~128GB (๐Œ๐ข๐œ๐ซ๐จ ๐ฆ๐ž๐ฆ๐จ๐ซ๐ฒ ๐œ๐š๐ซ๐๐ฌ ๐ง๐จ๐ญ ๐ข๐ง๐œ๐ฅ๐ฎ๐๐ž๐)
Battery 5,000 mAh
Wi-Fi Connectivity Only supports 2.4 GHz network (๐ƒ๐จ๐ž๐ฌ๐ง'๐ญ ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐Ÿ“ ๐†๐‡๐ณ ๐ง๐ž๐ญ๐ฐ๐จ๐ซ๐ค)
Weather Proof IP66
Compatibility Alexa, Smartphone, Smartwatch, Tablet (๐๐จ๐ญ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐‚๐จ๐ฆ๐ฉ๐ฎ๐ญ๐ž๐ซ/ ๐Ž๐๐•๐ˆ๐…/ ๐๐•๐‘)
Camera Size L4.6 *W3.8 *H2.2 inch
Weight 1.15lb
Warran*y and service 2-year warran*y and service included.
Support ๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ๐ซ ๐ข๐ง๐ฌ๐ญ๐š๐ฅ๐ฅ๐š๐ญ๐ข๐จ๐ง ๐ฅ๐จ๐œ๐š๐ญ๐ข๐จ๐ง ๐๐จ๐ž๐ฌ๐ง'๐ญ ๐ก๐š๐ฏ๐ž ๐ž๐ง๐จ๐ฎ๐ ๐ก ๐ฌ๐ฎ๐ง๐ฅ๐ข๐ ๐ก๐ญ, ๐ฒ๐จ๐ฎ ๐œ๐š๐ง ๐œ๐จ๐ง๐ญ๐š*๐ญ ๐ฎ๐ฌ ๐ญ๐จ ๐ ๐ž๐ญ ๐š๐ง ๐ž๐ฑ๐ญ๐ž๐ซ๐ง๐š๐ฅ ๐ฌ๐จ๐ฅ๐š๐ซ ๐ฉ๐š๐ง๐ž๐ฅ ๐Ÿ๐จ๐ซ ๐ง๐จ๐ญ๐ก๐ข๐ง๐ (๐œ๐š๐›๐ฅ๐ž ๐ฅ๐ž๐ง๐ ๐ญ๐ก ๐Ÿ๐ŸŽ๐Ÿ๐ญ)










What's in the box

  • Solar security camera, Type-C cable, Mount, Instruction, Screws, Plugs.
  • Brand: ieGeek
    Isin: IEJI1EZ8I0YI

    $127.48

    $128.58
    1% off
    • Free shipping in US
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    ieGeek Solar Camera Outdoor Wireless, 2K WiFi Battery Powered Cameras System

    ieGeek Solar Camera Outdoor Wireless, 2K WiFi Battery Powered Cameras System

    $127.48 $128.58 (1% off)

    ๐ŸŽคใ€๐ˆ๐ง๐ญ๐ž๐ ๐ซ๐š๐ญ๐ž๐ ๐’๐จ๐ฅ๐š๐ซ ๐๐š๐ง๐ž๐ฅ, ๐„๐ง๐๐ฅ๐ž๐ฌ๐ฌ ๐๐จ๐ฐ๐ž๐ซ ๐Ÿ๐ซ๐จ๐ฆ ๐’๐จ๐ฅ๐š๐ซ ๐„๐ง๐ž๐ซ๐ ๐ฒใ€‘Its innovative design includes a integrated solar panel that continuously charges the built-in battery. Just 2 hours of charging the solar panel in full sun is equal to 1 day of energy for the cameras for home security. Even when sunlight is insufficient, the built-in large-capacity battery is also sufficient to keep your solar security system running smoothly.
    ๐ŸŒžใ€๐€๐ฅ๐ฅ ๐ข๐ง ๐Ž๐ง๐ž ๐ƒ๐ž๐ฌ๐ข๐ ๐ง, ๐™๐ž๐ซ๐จ ๐‚๐š๐›๐ฅ๐ž ๐ฐ๐ข๐ญ๐ก ๐˜๐จ๐ฎ๐ซ ๐’๐ž๐œ๐ฎ๐ซ๐ข๐ญ๐ฒใ€‘Introducing the new all-in-one ieGeek Solar Cam S1 that eliminates the need for a power cable and separate solar cable, drill one hole, once. This seamless design offers flexible installation for effortless setup, Tiny but mighty.
    ๐Ÿ’งใ€๐ˆ๐ง๐ญ๐ž๐ฅ๐ฅ๐ข๐ ๐ž๐ง๐ญ ๐๐จ๐ญ๐ข๐Ÿ๐ข๐œ๐š๐ญ๐ข๐จ๐ง๐ฌ, ๐Œ๐ข๐ฌ๐ฌ ๐๐จ๐ญ๐ก๐ข๐ง๐ ใ€‘This wifi smart camera is equipped with advanced PIR motion sensor and has a powerful human shape database, can accurately distinguishes people from other objects. Once motion is detected, you will get instant notifications on ieGeek Cam, then you can hear and speak to visitors or activate siren and bright spotlights to deter intruders. It also supports AI analysis(paid feature), which can discern people, pets, vehicles and packages.
    ๐Ÿƒใ€๐‹๐ข๐Ÿ๐ž๐ญ๐ข๐ฆ๐ž ๐…๐ซ๐ž๐ž ๐‚๐ฅ๐จ๐ฎ๐ ๐’๐ญ๐จ๐ซ๐š๐ ๐ž, ๐…๐ฅ๐ž๐ฑ๐ข๐›๐ฅ๐ž ๐’๐ญ๐จ๐ซ๐š๐ ๐ž ๐Ž๐ฉ๐ญ๐ข๐จ๐ง๐ฌใ€‘This cameras for home security wireless wifi allows for local footage storage via a micro memory card (up to 128GB, not included) or offers complimentary lifetime access to the ieGeek cloud storage basic service (records 6 seconds with a 7-day looping coverage). There are no hidden fees associated with storage.
    ๐Ÿ“ณใ€๐…๐ฎ๐ฅ๐ฅ-๐‚๐จ๐ฅ๐จ๐ซ ๐Ÿ๐Š ๐•๐ข๐๐ž๐จ, ๐ƒ๐š๐ฒ ๐š๐ง๐ ๐๐ข๐ ๐ก๐ญใ€‘This security cameras wireless outdoor features a 1/2.9" 2K 3Mega color CMOS sensor, brings enhanced resolution as well as good dynamic range. As night falls, this home security camera with keen sharp eyes can still see in total darkness and capture crystal clear image. Bright spotlights on camera will reveal details in color, and evidence has nowhere to hide.
    ๐Ÿ“ทใ€๐๐ซ๐ข๐ฏ๐š๐œ๐ฒ ๐…๐ข๐ซ๐ฌ๐ญใ€‘ieGeek security cameras uses the advanced encryption standard technology AES128, a comprehensive data defense system, and more to ensure your privacy data never leaves the safty of your home, and is accessible by you alone. Your privacy is our top priority.
    ๐Ÿ”‹ใ€๐Ÿ ๐˜๐ž๐š๐ซ๐ฌ ๐–๐š๐ซ๐ซ๐š๐ง๐ญ๐ฒ, ๐๐ž๐š๐œ๐ž ๐จ๐Ÿ ๐Œ๐ข๐ง๐ ๐๐ฎ๐ซ๐œ๐ก๐š๐ฌ๐žใ€‘ieGeek offers a 2-year warranty on outdoor solar camera. If you experience any issues while using the camera, please contact us without hesitation, and we will provide you with the best solution. We're readyโ€“simply reach out whenever you need assistance.

    ieGeek Solar Cam S1 Wireless Outdoor Security Camera

    cameras for home security

    cameras for home security

    Smart Detection
    security cameras wireless outdoor

    Smart Playback
    solar camera outdoor wireless

    Flexible Customization
    camaras de seguridad para casa inalambricas

    Real-Timw Two-Way Talk
    camaras de seguridad para casa inalambricas

    Siren Spotlight Alarm
    security cameras wireless outdoor

    Full-Color 2K Video, Day and Night

    solar camera outdoor wireless

    See It All with Crisp Clear Details

    The outdoor camera wireless features a 1/2.7" 2K(2560*1440) 3Megapixel color CMOS sensor, which has more outstanding image restoration capabilities and image texture, and can display high-quality images that are closer to the original painting level.

    ย 
    solar camera outdoor wireless

    Color Night Vision with Spotlight Sensor

    Equipped with 4 IR lights and built-in spotlight sensor, see everything in live crystal clear and colorful. Bright spotlight๏ผˆcontrollable๏ผ‰ will reveal details, and evidence has nowhere to hide. Even in the long dark night, no detail is missed.



    Forver Power
    Nonstop Power
    Nonstop peace of mind
    2 hours of direct sunlight each day bring battery life to near-infinite power
    solar camera outdoor wireless

    Easy to get start
    solar camera outdoor wireless

    Flexible Storage Options
    wireless cameras for home security

    Smart Security Home
    Making Security Simpler
    Compatible with multiple devices to conveniently and intelligently manage your home
    wireless cameras for home security

    No Fear of any weather
    Unyielding protection, always on guard, ensuring relentless surveillance, 24/7
    outside camera
    wifi security camera outdoor wireless
    outside camera

    iegeek


    Technical Specifications

    Camera resolution 2560 x1440(2K FHD)
    Camera frame rate Up to 25fps
    Field of view 130 degree diagonal field of view
    Night Vision 4 IR LEDs (850nm)
    Spotlight 18 Spotlights (200 lumens๏ผ‰
    Local Storage Supports micro memory cards with a capacity of 16~128GB (๐Œ๐ข๐œ๐ซ๐จ ๐ฆ๐ž๐ฆ๐จ๐ซ๐ฒ ๐œ๐š๐ซ๐๐ฌ ๐ง๐จ๐ญ ๐ข๐ง๐œ๐ฅ๐ฎ๐๐ž๐)
    Battery 5,000 mAh
    Wi-Fi Connectivity Only supports 2.4 GHz network (๐ƒ๐จ๐ž๐ฌ๐ง'๐ญ ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐Ÿ“ ๐†๐‡๐ณ ๐ง๐ž๐ญ๐ฐ๐จ๐ซ๐ค)
    Weather Proof IP66
    Compatibility Alexa, Smartphone, Smartwatch, Tablet (๐๐จ๐ญ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐‚๐จ๐ฆ๐ฉ๐ฎ๐ญ๐ž๐ซ/ ๐Ž๐๐•๐ˆ๐…/ ๐๐•๐‘)
    Camera Size L4.6 *W3.8 *H2.2 inch
    Weight 1.15lb
    Warran*y and service 2-year warran*y and service included.
    Support ๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ๐ซ ๐ข๐ง๐ฌ๐ญ๐š๐ฅ๐ฅ๐š๐ญ๐ข๐จ๐ง ๐ฅ๐จ๐œ๐š๐ญ๐ข๐จ๐ง ๐๐จ๐ž๐ฌ๐ง'๐ญ ๐ก๐š๐ฏ๐ž ๐ž๐ง๐จ๐ฎ๐ ๐ก ๐ฌ๐ฎ๐ง๐ฅ๐ข๐ ๐ก๐ญ, ๐ฒ๐จ๐ฎ ๐œ๐š๐ง ๐œ๐จ๐ง๐ญ๐š*๐ญ ๐ฎ๐ฌ ๐ญ๐จ ๐ ๐ž๐ญ ๐š๐ง ๐ž๐ฑ๐ญ๐ž๐ซ๐ง๐š๐ฅ ๐ฌ๐จ๐ฅ๐š๐ซ ๐ฉ๐š๐ง๐ž๐ฅ ๐Ÿ๐จ๐ซ ๐ง๐จ๐ญ๐ก๐ข๐ง๐ (๐œ๐š๐›๐ฅ๐ž ๐ฅ๐ž๐ง๐ ๐ญ๐ก ๐Ÿ๐ŸŽ๐Ÿ๐ญ)










    What's in the box

  • Solar security camera, Type-C cable, Mount, Instruction, Screws, Plugs.
    • Brand: ieGeek
    • Type: Surveillance Camera
    • Model: SmartCam
    • MPN: 2460664213-1
    • Support: Motion detection, humanoid detection, area detection
    • Power Source: Battery, Solar
    • Response Time: 2ms
    • Items Included: Alarm, Batteries, Camera, Infrared Detector, Motion Sensors
    • Year Manufactured: 2024
    • Smart Home Compatibility: Amazon Alexa
    • Power Supply: DC 5V/1A
    • Day/Night Switch: Auto(ICR)/Color/B&W
    • Compression Standard: H.265
    • Infrared Range Distance: up to 10 meters
    • Manufacturer Warranty: 3 Years
    • Frame Rate: 1~25fps
    • Voltage: 5 V
    • Features: Add-On Camera, Battery, Energy Saving, Instant Alert, IP Intercom, Motion/PIR Activated, Night Light, Night Vision, Outdoor/Weatherproof, Pet Friendly, Rechargeable, Smart Light, Waterproof, Wi-Fi
    • Storage Capacity: 128GB
    • Communication Security: AES128
    • Lens and Field of View (horizontal/vertical/diagonal): 2.4mm@F2.0, 100ยฐ/51ยฐ/120ยฐ
    • Surveillance Technology: IP/Network
    • Operating Temperature: -10โ„ƒ~50โ„ƒ
    • Number of Cameras Included: 1
    • Operating Range: 20m
    • Color: White
    • Color Mode: Color
    • Battery Capacity: 5000mAh rechargeable lithium battery
    • Storage: SD card (up to 128GB), cloud storage
    • Mobile System: iOS 8 or later, Android 4.2 or later
    • Minimum Illumination: Color 0.1Lux@F2.0, black and white 0.01Lux@F2.0
    • Maximum Resolution: 2K
    • Connectivity: Infrared, Wi-Fi, Wireless
    • Smart Home Protocol: Infrared, Wi-Fi
    • Location: Indoor/Outdoor
    • Wireless Standard: 2.4G WIFI (IEEE802.11b/g/n)
    • UPC: Does not apply

     

    Processing Time

    • We process and ship orders Monday through Friday, excluding holidays.
    • Most orders are processed within 1–3 business days, depending on product availability.
    • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

    Shipping Coverage

    We currently ship to addresses within the United States only.

    Products may ship from:

    • Our U.S. warehouses, or
    • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

    Each product page clearly displays the “Ships From” location before checkout.


    Shipping Methods & Estimated Delivery

     

    Shipping Method Estimated Delivery Cost
    Free Shipping (US) 5–10 business days Free, available on eligible items
    Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
    Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
    Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $2.00 each additional

    Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

    Free Shipping

    We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


    Carriers

    We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


    Import Duties & Taxes

    All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


    Tracking & Notifications

    Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

    You can track your shipment anytime using the Track Your Order page on our website.


    Order Changes & Cancellations

    If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

    Contact: support@ibspot.com


    Item Not Received

    If your tracking number shows “Delivered” but you haven’t received your package:

    1. Check with your local USPS or UPS office.
    2. Confirm that the shipping address provided was correct.
    3. If the issue remains unresolved, contact support@ibspot.com for assistance.

    Damaged or Lost Parcels

    If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


    Customer Support

    For any questions about shipping, tracking, or delivery, our customer support team is here to help.

    Email: support@ibspot.com

    We’re always happy to help.

    Please read our policy carefully before making a purchase.
    We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


    Order Cancellation Policy

    Customers may request to cancel an order before it has been shipped.
    Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

    How to Request a Cancellation

    You can contact us through:

    Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


    Return Policy

    We accept returns for most items within 30 days of delivery for a full refund.

    To be eligible for a return:

    • The item must be unused, in the same condition as received, and in its original packaging.
    • A tracking number must be provided to confirm the return shipment.

    Non-Returnable Items

    Certain products cannot be returned, including:

    • Perishable goods (for example, food, flowers, newspapers, magazines)
    • Intimate or sanitary goods
    • Hazardous materials or flammable liquids/gases
    • Gift cards
    • Downloadable software
    • Some health and personal care items

    Partial Refunds (If Applicable)

    Partial refunds may be granted in specific situations, such as:

    • Books with obvious signs of use
    • Opened CDs, DVDs, software, or vinyl records
    • Items not in their original condition, damaged, or missing parts not due to our error
    • Items returned more than 30 days after delivery

    How to Return an Item

    To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
    Our team will provide you with return instructions and a prepaid return label.


    Shipping Cost for Returns

    Please contact us before returning any item.
    We will provide a free return shipping label.

    If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

    For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
    We cannot guarantee that we will receive your returned item if shipped independently.


    Refund Processing

    Once your return is received and inspected:

    • In-store returns are refunded to the original form of payment or issued as a gift card.
    • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

    Please allow:

    • 5–7 business days for the return to reach our Returns Center.
    • An additional 3–10 business days for your bank to post the refund to your account.

    Damages, Issues & Claims

    Please inspect your order immediately upon receipt.
    If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
    We’ll evaluate the issue promptly and make it right.

    Product Claims

    Before purchasing, please review product details carefully.
    If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


    Exchanges

    We do not process direct exchanges.
    The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


    Return Address

    IBSPOT Return Center
    15 Sawmill Ln
    Dover Plains, NY 12522
    United States


    Customer Support

    Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

    Email: support@ibspot.com
    Contact Form: Contact Us page

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    Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.