INNOVA 6100P OBD2 Scanner ABS SRS Transmission Car Code Reader Diagnostic Tool
INNOVA 6100P OBD2 Scanner ABS SRS Transmission Car Code Reader Diagnostic Tool
INNOVA 6100P OBD2 Scanner ABS SRS Transmission Car Code Reader Diagnostic Tool
INNOVA 6100P OBD2 Scanner ABS SRS Transmission, Car Code Reader Diagnostic Scan Tool with Oil Reset /Battery & Alternator Test /Full OBD II /Live Data /Repair Solutions 2 APP
Product Description
- 【Check Engine Light】The obd2 scanner 6100P shows fault codes with DTC Severity and quickly reveals the cause of "Check Engine" light warnings(MIL). One-press hot key to turn off check engine light after vehicle maintenance. Live data displays plenty of vehicle data present, such as engine coolant temperature, fuel injector pulse width(fuel trim), RPM, spark timing, etc.
- 【ABS & SRS & Transmission 】In addition to emission-related OBD II codes,The abs srs obd2 scanner works well on reading/erasing ABS & SRS and Transmission codes for popular US Car Makes such as Ford, Chevy, Dodge, GM, etc. when the Traction light is constantly on. The ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Oil Light Reset+Oil Level/Oil Life】The Oil Reset feature provides step-by-step reset procedures after an oil change for most 1996 and newer OBD2 vehicles. The free stepwise guide which 6100P scan tool provides as regards oil change reset and drive cycle procedures may be a major relieve for beginners. This abs srs code reader can also monitor your oil level and its service life.
- 【Battery Test & Alternator Test】The Innova code reader can be used to check the performance of the battery or alternator for your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues
Innova 6100P Professional Scan Tool Meets your Higher Needs for Car Diagnostics and Maintenance!
CEL/ABS/SRS Transmission Diagnostics+Live Data for Engine+Full OBD2 Function+Battery & Alternator Tests+Oil Service Light Reset:
Besides the full OBDII test modes listed, INNOVA 6100P Code Reader has the capability of performing the following functions:
1. Engine System: Quickly reveal the cause of "Check Engine" light warnings on any 1996-2020 OBD2 car, light truck, SUV, and even Hybrids
2. Anti-Lock Braking System (ABS): By accessing to ABS system, and retrieving the fault codes, this INNOVA 6100P code scanner can troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off.
3. Supplemental Restraint System (Airbag): By detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag.
4. Transmission System : Will read transmission error codes only if the check engine light is on due to a transmission issue.and clear it after the transmission issues has been fixed.
5. Battery & Alternator tests: check to see if the alternator is running correctly and charging the battery up correctly.
6. Oil Light Reset /Monitor Oil Level / Oil Life: Reset your oil maintenance light and view important maintenance information necessary for servicing your vehicle.
7. Live Data for Engine and Data Logging: See essential powertrain information about your vehicle in real-time to aid in diagnosis and you can also save them for later analysis.
8. Code Severity Alert: Quicky identify if your Vehicle needs an immediate fix or it can wait until you get home to fix it yourself.
9. Vehicle System Test : Innova 6100p obd2 scanner vehicle code reader has the ability to run a complete OBD monitor test. Some might even argue that this car computer reader is a full-blown vehicle “doctor”.
10. Repair Solutions 2 App: Get verified fixes, the exact part required for repair, maintenance schedules, technical service bulletins, recalls, and more.
11. Drive Cycle Procedures : This Innova 6100P Code Reader can help you correctly complete a drive cycle that allows the readiness monitors to operate in vehicle and help you get your vehicle ready to pass emissions.Without having this scanner that shows I/M readiness you will never know if your vehicle is ready or not to pass emissions.
Notice:This INNOVA 6100P Code Reader doesn't have button to read transmission codes directly, it can be read and erase only if the check engine light is on due to a transmission issue.
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|---|---|---|---|
ABSBy accessing to ABS system, and retrieving the fault codes, this INNOVA 6100P abs scanner can troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off, This can diagnoses ABS system codes work on most US vehicles after1996. |
SRSBy detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag, This can diagnoses SRS system codes work on most US vehicles after1996. |
Battery &Alternator TestINNOVA 6100P obd2 scanner provides battery & alternator tests to check the performance of a vehicle's charging system. It does so by checking if the batteries and alternators are in line with voltage specs recommended for the vehicle. When troubleshooting a no start/hard start condition, carrying out this test really helps in knowing where to look, hence saving time. |
Oil Light ResetThe 6100P car code reader makes this process effortless by equipping the user with a guide to oil light reset procedures for most 1996 and newer cars made for the US market. Resetting that oil light gauge is something that you can do on your own and the Innova 6100P maintenance light reset tool walks you through every step making sure that it is properly done |
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|---|---|---|
Code Severity AlertCode Severity Alert: By reading codes, quickly identify if your vehicle needs an immediate fix or if it can wait you get home to fix it yourself. LED Indicators Alert: There are three LED indicators on the code reader: Green LED: your vehicle is in good condition. Yellow LED: you need to fix the issue and clear codes. Red LED: your vehicle has serious problems, you may not pass the emissions test if these problems could not be fixed. |
Live Data for Engine1. See key information about your vehicle in real time (e.g. RPM, Oil Temp, etc.) to aid in diagnosis. 2. The scan tool shows you live sensors data and provides data graphing for intuitive diagnostics and monitoring your vehicle performance, help customers to better analyze the abnormal parameter. Besides, the data logging feature allow you to record the live data and check them later or show to the mechanic. ;) |
Repair Solutions 2 APPRepair Solutions 2, Fix the Problem Download for free(App store & Google Play) and pair with your Innova tool for access to the most comprehensive automotive repair database with verified fixes from ASE Master Technicians. Repair Solutions 2 to Inspect. Verify. Fix. Get the most out of your Innova 6100P car scanner. Packed with professional-grade features and benefits, Innova new range of tools come with Bluetooth and WIFI technology and pair seamlessly with the all-new RepairSolutions2 diagnostic app. |
We accept paypal only.
Please NoteImport duties,taxes and charges are not included in the item price or shipping charges(US customers do not need to pay import duties).
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
We are not responsible for custom duties and related taxes. Orders will be shipped as a gift or as a sample.
In general, no custom duties and tax will be charged.
Shipping
Order will be shipped within 1 business day after payment confirmed.
We have warehouse in USA，UK，HongKong，Australia，Russian，Germany and China warehouse.
From our US/UK/RU/DE/AU warehouse via UPS or DHL eCommerce shipping
Delivery time varies from 2 to 6 business days.
From our Hong Kong warehouse via DHL or FedEx Ground
Delivery time varies from 3 to 5 business days.
From our HongKong warehouse via e-Packet
For US buyers, we use e-Packet (Delivery time is 5-12 business days) or express delivery(Delivery time is 3-7 business days) .
For other countries' buyers, we use China Post or Hong Kong Post(Delivery time varies from 10 to 25 business days)or Express delivery(Delivery time is 3-7 business days).
We will ship according to your PayPal address.
Please make sure it is correct and include phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any
Return Policy
Please
return the item within 60 days after receiving if you are not happy
with your purchasing.All returns are expected to be in original
conditions, please email us first for return address and instructions.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
3 Year free repair for the devices.
Please contact us firstly when you need warranty service.
In case an item arrives faulty, please contact us as soon as possible and keep it unused.
We will instruct you on how to return and get refund or replacement.
If the item has been used, we have the right to decline your claim.
Items should be returned on buyers' cost for repair or replacement.
Who We Are?
We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics
for more than 10 years.
We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,
and more brands will be show in our store in near future.
What Do We Have?
We have office and warehouse in US and Australia to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics
for more than 10 years.
We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,
and more brands will be show in our store in near future.
What Do We Have?
We have office and warehouse in US and Australia to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
1:If youhave any problem about the goods, please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap, and make you feel satisfactory absolutely.
2: our business time:M-F: 9:30AM - 18:00PM BST (Beijing Standard Time)
3:Please leave us Positive Feedback and 5-stars ★★★★★ after you received our package you are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.
| Brand: | Innova |
|---|---|
| Isin: | I0RN8PQJBCLV |
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INNOVA 6100P OBD2 Scanner ABS SRS Transmission, Car Code Reader Diagnostic Scan Tool with Oil Reset /Battery & Alternator Test /Full OBD II /Live Data /Repair Solutions 2 APP
Product Description
- 【Check Engine Light】The obd2 scanner 6100P shows fault codes with DTC Severity and quickly reveals the cause of "Check Engine" light warnings(MIL). One-press hot key to turn off check engine light after vehicle maintenance. Live data displays plenty of vehicle data present, such as engine coolant temperature, fuel injector pulse width(fuel trim), RPM, spark timing, etc.
- 【ABS & SRS & Transmission 】In addition to emission-related OBD II codes,The abs srs obd2 scanner works well on reading/erasing ABS & SRS and Transmission codes for popular US Car Makes such as Ford, Chevy, Dodge, GM, etc. when the Traction light is constantly on. The ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Oil Light Reset+Oil Level/Oil Life】The Oil Reset feature provides step-by-step reset procedures after an oil change for most 1996 and newer OBD2 vehicles. The free stepwise guide which 6100P scan tool provides as regards oil change reset and drive cycle procedures may be a major relieve for beginners. This abs srs code reader can also monitor your oil level and its service life.
- 【Battery Test & Alternator Test】The Innova code reader can be used to check the performance of the battery or alternator for your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues
Innova 6100P Professional Scan Tool Meets your Higher Needs for Car Diagnostics and Maintenance!
CEL/ABS/SRS Transmission Diagnostics+Live Data for Engine+Full OBD2 Function+Battery & Alternator Tests+Oil Service Light Reset:
Besides the full OBDII test modes listed, INNOVA 6100P Code Reader has the capability of performing the following functions:
1. Engine System: Quickly reveal the cause of "Check Engine" light warnings on any 1996-2020 OBD2 car, light truck, SUV, and even Hybrids
2. Anti-Lock Braking System (ABS): By accessing to ABS system, and retrieving the fault codes, this INNOVA 6100P code scanner can troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off.
3. Supplemental Restraint System (Airbag): By detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag.
4. Transmission System : Will read transmission error codes only if the check engine light is on due to a transmission issue.and clear it after the transmission issues has been fixed.
5. Battery & Alternator tests: check to see if the alternator is running correctly and charging the battery up correctly.
6. Oil Light Reset /Monitor Oil Level / Oil Life: Reset your oil maintenance light and view important maintenance information necessary for servicing your vehicle.
7. Live Data for Engine and Data Logging: See essential powertrain information about your vehicle in real-time to aid in diagnosis and you can also save them for later analysis.
8. Code Severity Alert: Quicky identify if your Vehicle needs an immediate fix or it can wait until you get home to fix it yourself.
9. Vehicle System Test : Innova 6100p obd2 scanner vehicle code reader has the ability to run a complete OBD monitor test. Some might even argue that this car computer reader is a full-blown vehicle “doctor”.
10. Repair Solutions 2 App: Get verified fixes, the exact part required for repair, maintenance schedules, technical service bulletins, recalls, and more.
11. Drive Cycle Procedures : This Innova 6100P Code Reader can help you correctly complete a drive cycle that allows the readiness monitors to operate in vehicle and help you get your vehicle ready to pass emissions.Without having this scanner that shows I/M readiness you will never know if your vehicle is ready or not to pass emissions.
Notice:This INNOVA 6100P Code Reader doesn't have button to read transmission codes directly, it can be read and erase only if the check engine light is on due to a transmission issue.
|
|
|
|
|
|---|---|---|---|
ABSBy accessing to ABS system, and retrieving the fault codes, this INNOVA 6100P abs scanner can troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off, This can diagnoses ABS system codes work on most US vehicles after1996. |
SRSBy detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag, This can diagnoses SRS system codes work on most US vehicles after1996. |
Battery &Alternator TestINNOVA 6100P obd2 scanner provides battery & alternator tests to check the performance of a vehicle's charging system. It does so by checking if the batteries and alternators are in line with voltage specs recommended for the vehicle. When troubleshooting a no start/hard start condition, carrying out this test really helps in knowing where to look, hence saving time. |
Oil Light ResetThe 6100P car code reader makes this process effortless by equipping the user with a guide to oil light reset procedures for most 1996 and newer cars made for the US market. Resetting that oil light gauge is something that you can do on your own and the Innova 6100P maintenance light reset tool walks you through every step making sure that it is properly done |
|
|
|
|
|---|---|---|
Code Severity AlertCode Severity Alert: By reading codes, quickly identify if your vehicle needs an immediate fix or if it can wait you get home to fix it yourself. LED Indicators Alert: There are three LED indicators on the code reader: Green LED: your vehicle is in good condition. Yellow LED: you need to fix the issue and clear codes. Red LED: your vehicle has serious problems, you may not pass the emissions test if these problems could not be fixed. |
Live Data for Engine1. See key information about your vehicle in real time (e.g. RPM, Oil Temp, etc.) to aid in diagnosis. 2. The scan tool shows you live sensors data and provides data graphing for intuitive diagnostics and monitoring your vehicle performance, help customers to better analyze the abnormal parameter. Besides, the data logging feature allow you to record the live data and check them later or show to the mechanic. ;) |
Repair Solutions 2 APPRepair Solutions 2, Fix the Problem Download for free(App store & Google Play) and pair with your Innova tool for access to the most comprehensive automotive repair database with verified fixes from ASE Master Technicians. Repair Solutions 2 to Inspect. Verify. Fix. Get the most out of your Innova 6100P car scanner. Packed with professional-grade features and benefits, Innova new range of tools come with Bluetooth and WIFI technology and pair seamlessly with the all-new RepairSolutions2 diagnostic app. |
We accept paypal only.
Please NoteImport duties,taxes and charges are not included in the item price or shipping charges(US customers do not need to pay import duties).
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
We are not responsible for custom duties and related taxes. Orders will be shipped as a gift or as a sample.
In general, no custom duties and tax will be charged.
Shipping
Order will be shipped within 1 business day after payment confirmed.
We have warehouse in USA，UK，HongKong，Australia，Russian，Germany and China warehouse.
From our US/UK/RU/DE/AU warehouse via UPS or DHL eCommerce shipping
Delivery time varies from 2 to 6 business days.
From our Hong Kong warehouse via DHL or FedEx Ground
Delivery time varies from 3 to 5 business days.
From our HongKong warehouse via e-Packet
For US buyers, we use e-Packet (Delivery time is 5-12 business days) or express delivery(Delivery time is 3-7 business days) .
For other countries' buyers, we use China Post or Hong Kong Post(Delivery time varies from 10 to 25 business days)or Express delivery(Delivery time is 3-7 business days).
We will ship according to your PayPal address.
Please make sure it is correct and include phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any
Return Policy
Please
return the item within 60 days after receiving if you are not happy
with your purchasing.All returns are expected to be in original
conditions, please email us first for return address and instructions.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
3 Year free repair for the devices.
Please contact us firstly when you need warranty service.
In case an item arrives faulty, please contact us as soon as possible and keep it unused.
We will instruct you on how to return and get refund or replacement.
If the item has been used, we have the right to decline your claim.
Items should be returned on buyers' cost for repair or replacement.
Who We Are?
We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics
for more than 10 years.
We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,
and more brands will be show in our store in near future.
What Do We Have?
We have office and warehouse in US and Australia to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics
for more than 10 years.
We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,
and more brands will be show in our store in near future.
What Do We Have?
We have office and warehouse in US and Australia to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
1:If youhave any problem about the goods, please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap, and make you feel satisfactory absolutely.
2: our business time:M-F: 9:30AM - 18:00PM BST (Beijing Standard Time)
3:Please
leave us Positive Feedback 
and 5-stars ★★★★★ after you received our package you are satisfied
with it. as you know, every seller works hard for the positive feedback. We
will do the same as soon as we can too.
- Country/Region of Manufacture: United States
- OBD Interface: CAN, EOBD, OBDII
- Connectivity: 16Pin OBD2 Plug & Bluetooth
- Product Name: Innova 6100p
- Software Version: Newest
- Item Type: Car Electronics Code Readers & Scan Tools & Oil Reset
- Updates: Lifetime Free Upgrade
- New Feactures: work with iphone ,android phone via Bluetooth
- Function 1: Engine/ABS/SRS /Transmission fault diagnostic
- Function 2: Battery & Charging System Test
- Function 3: Oil Light Reset /Monitor Oil Level / Oil Life
- MPN: 6100P as CRP123 CRP129X INNOVA 6030P 6200P
- Function 4: Live Data and Data Logging
- Function 5: Vehicle System Test
- Function 6: Code Severity Alert
- Function 7: Smog Check LED Indicators
- Function 8: Freeze Frame Data
- Bluettoth Diagnostic Mode: Via RepairSolutions2 App
- Brand: Innova
- Manufacturer Part Number: INNOVA 6100P AS 6030P 6200P NT630 NT624
- Vehicle Type: Passenger Vehicle
- Supported System: ABS, DPF, EPB, SAS, SRS, TPMS, Battery & Alternator test, Oil Light Reset, Engine, Transmission, BMS, etc...
- Warranty: 5 Year
- Accessories: Adapter Cable, User Guide
- Features: Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, User Friendly
- Dimensions: 10.08 x 7.4 x 2.32 inches
- Support Vehicles: For Ford, Chevy, Dodge, GM, Toyota, BMW, BENZ
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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