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Kerastase NEW Regenerant: Bain 250ML + Masque Intense 200ML + Serum 40ML Kerastase

Brand: Kerastase

CHRONOLOGISTE
BAIN REGENERANT
Anti-aging shampoo with global action on the scalp and hair.
Rejuvenate your hair. Bain Régénérant shampoo combats the signs of hair aging from roots to ends. Provides hydration and lightness to hair resulting in shinier, denser and better looking hair.
APPLICATION
Apply to wet hair and scalp.
Massage the scalp to promote deep cleansing and work in lengths to create a lather.
Rinse carefully with plenty of water.
Repeat the process if necessary.
TECHNOLOGY
- Abyssine: molecule volcanic faults discovered in the Pacific Ocean with regenerative properties.
- Vitamin E: antioxidant that protects the hair fiber from external aggressions.
- Hyaluronic Acid: restores the hair fiber from the inside and helps rejuvenate the scalp. Ultra-powerful moisturizer. Moisturizes both the scalp and the fiber. Fill the fiber from within.
HAIR
For all types of hair and scalp.
RESULTS
Thanks to its formula enriched in precious assets, Bain Regenerant sublimates all types of hair. Its purifying action cleanses impurities from the scalp. The Bain Regenerant provides fluidity, nutrition and revitalization of the scalp.
ACTION IN SCALP:
- Revitalizes and moisturizes the scalp.
- Calm, repairs and protects.
FIBER CAPILLARY ACTION:
  - Softens, unifies and strengthens the fiber surface providing a soft feel.
Complete List of Ingredients:
Aqua / Water / Eau - Sodium Laureth Sulfate - Coco-Betaine - Laureth-5 Carboxylic Acid - Cocamide Mipa - Sodium Chloride - Isostearyl Neopentanoate - Polyquaternium-10 - Ppg-5-Ceteth-20 - Amodimethicone - Sodium Benzoate - Sodium Hydroxide - Citric Acid - Peg-55 Propylene Glycol Oleate - Peg-60 Hydrogenated Castor Oil - Salicylic Acid - Propylene Glycol - Benzyl Salicylate - Hexyl Cinnamal - Benzyl Alcohol - Limonene - Butylene Glycol - Citronellol - Geraniol - Tocopherol - Bisabolol - 2-Oleamido-1,3-Octadecanediol - Safflower Glucoside - Hydroxycitronellal - Sodium Hyaluronate - Alteromonas Ferment Extract - Bht - Sodium Citrate - Parfum / Fragrance.
"BEYOND THE REGENERATION OF THE SCALP, HAIR AND THE MIND COMBINES WITH SENSORIALITY"
Keys ||> Sublimation / Hydration / Lightness
Bathing / Swimming Rinse / Available in 250ML and 1000ML
MASQUE INTENSE REGENERANT
Intense anti-aging treatment that regenerates the scalp and hair.
Regenerates, restores and deeply treats your scalp and hair. The Masque Intense Régénérant mask provides repair and care to the hair, from the roots to the ends, and has an intense anti-aging effect so that the hair regains its youth. Restores, hydrates and revitalizes the scalp and the hair fiber, making the hair look rejuvenated, soft and radiant. In addition, it helps to control frizz and, thanks to the characteristic scent of the line, you can have a complete sensory experience when applying it. Don't let the passage of time affect your hair; give her back her youth!
APPLICATION
After washing with the Bain Régénérant shampoo, remove the excess water with a towel.
Apply a small amount of mask to roots, massage and spread to lengths.
Leave to act for 5 minutes.
Rinse thoroughly.
TECHNOLOGY
- Abyssine: molecule discovered in the volcanic faults of the Pacific Ocean with regenerative properties. Invigorates and revitalizes the fiber. Repair damage for a sublime look. Revitalizes the fiber for a perfect finish.
- Vitamin E: antioxidant that protects the hair fiber against external aggressions. Improves the elasticity of the scalp and blood circulation. Prevents UV damage and pollution.
- Hyaluronic Acid: restores the hair fiber from the inside and helps rejuvenate the scalp. Ultra-powerful moisturizer. Moisturizes both the scalp and the fiber. Fill the fiber from within.
HAIR
For all types of hair and scalp.
RESULTS
Treats hair aging.
Tones and regenerates the scalp.
Loose and flexible hair.
Rejuvenated and shiny hair.
Strengthens the hair fiber.
Restores, hydrates and revitalizes the scalp and the hair fiber, making the hair look rejuvenated, soft and radiant.
It helps to control frizz and, thanks to the characteristic scent of the line, you can have a complete sensory experience when applying it.
ACTION IN SCALP:
- Calm, repairs and heals the scalp irritations.
FIBER CAPILLARY ACTION:
- Restores and revitalizes the hair fiber. Nourishes the fiber and provides softness.
Complete List of Ingredients:
Aqua/Water/Eau - Cetearyl Alcohol - Amodimethicone - 1199768 Behentrimonium Chloride - Cetyl Esters - Isopropyl Alcohol - PEG/PPG/Polybutylene Glycol-8/5/3 Glycerin - Trideceth-6 - Bisabolol - Caprylyl Glycol - Benzoic Acid - Tocopherol - Cetrimonium Chloride - Benzyl Salicylate - Hexyl Cinnamal - Benzyl Alcohol - Limonene - Butylene Glycol - Sodium Hydroxide - Citronellol - Farnesol - 2-Oleamido-1,3-Octadecanediol - Geraniol - Sodium Hyaluronate - Safflower Glucoside - Hydroxycitronellal - Octyldodecanol - Lecithin - Phenethyl Alcohol - Polycaprolactone - Phenoxyethanol - Poloxamer 188 - Ceramide NP - Hydroxypalmitoyl Sphinganine - Alteromonas Ferment Extract - BHT - Sodium Citrate - Parfum/Fragrance - C231313/1
"BEYOND THE REGENERATION OF THE SCALP, HAIR AND THE MIND COMBINES WITH SENSORIALITY"
Keys ||> Sublimation / Revitalizes / Frizz Control
Treat / With Rinse / Available in 200ML and 500ML
SÉRUM UNIVERSEL
Concentrated serum with regenerating pearls without rinsing to revitalize the scalp and hair. Take care of your hair and scalp with the most advanced technology. The Universel Serum is a serum to deeply treat the scalp, while leaving hair shiny and silky. Provides hydration and allows the scalp to regain its optimal elasticity, at the same time that it controls frizz on lengths, fills the hair fiber and leaves it protected against possible external aggressions. Its exclusive format, inspired by caviar pearls, allows to preserve the active ingredients in a white serum inside the black pearls we see with the naked eye. This is possible thanks to biometric membrane technology that protects content for a unique experience in each application.
APPLICATION
Apply one or two pumps of serum to the scalp, wet or dry, with the tips of the fingers and spread to the lengths.
Without rinsing.
Can be used as a night serum.
TECHNOLOGY
- Abyssine: molecule discovered in the volcanic faults of the Pacific Ocean with regenerative properties. Invigorates and revitalizes the fiber. Repair damage for a sublime look. Revitalizes the fiber for a perfect finish.
- Vitamin E: antioxidant that protects the hair fiber against external aggressions. Improves the elasticity of the scalp and blood circulation. Prevents UV damage and pollution.
- Hyaluronic Acid: restores the hair fiber from the inside and helps rejuvenate the scalp. Ultra-powerful moisturizer. Hydrates both the scalp and the fiber. Fill the fiber from within.
     - Inspired by caviar as a source of life, the Serum Universel uses biomimetic membrane technology to protect and maintain assets in their purest form. The black pearls maintain the texture, releasing the actives in a silky white serum.
           - How does the Kérastase patented packagin work ?:
      - Step 1: The caviar pearls are individually sucked into the container.
      - Step 2: Once they reach the top, the black membrane of each pearl opens to release the active ingredients in their purest form.
      - Step 3: The white and silky essence of the active ingredients comes out through the diffuser.
      - Step 4: The remains of the black membranes are stored inside the container.
HAIR
Recommended for all hair types.
RESULTS
Revitalizes and regenerates hair and scalp.
Provides intense shine to hair (hair up to four times shinier).
Fill the hair fiber, increasing its diameter.
Provides protection against external aggressions.
Control frizz.
Anti-aging effect.
Combining Hyaluronic Acid, Abyssine and Vitamin E, the serum regenerates and revitalizes the scalp and hair to restore youth.
24 hours of hydration on the scalp.
The scalp immediately feels more comfortable and revitalized.
Protection against polluting particles.
+ 81% Hydration of the fiber after 48 hours.
4X more shine.
+ 7.2% fills the fiber diameter.
96H anti-crepamiento action.
Complete List of Ingredients:

Aqua/Water/Eau - Glycerin - Propanediol - Prunus Armeniaca Kernel Oil/Apricot Kernel Oil - Argania Spinosa Kernel Oil - Pentylene Glycol - Alcohol Denat. - 1,2-Hexanediol - Phenoxyethanol - Hydroxyethylpiperazine Ethane Sulfonic Acid - Xanthan Gum - Sodium Hyaluronate - Hydroxyethylcellulose - Carrageenan - Algin - CI 77499/Iron Oxides - Mica - Benzyl Salicylate - Hexyl Cinnamal - Sodium Hydroxide - Benzyl Alcohol - Calcium Sodium Borosilicate - Limonene - CI 77891/Titanium Dioxide - Pentaerythrityl Tetra-de-t-Butyl Hydroxyhydrocinnamate - Sodium Lauryl Sulfate - Helanthus Annuus Seed Oil/Sunflower Seed Oil - Citronellol - Geraniol - Bisabolol - Hydroxycitronellal - Tocopherol - Coumarin - Butylene Glycol - Beta-Sitosterol - Linalool - Squalene - Tin Oxide - Alteromonas Ferment Extract - Parfum/Fragrance - C240231/1

"BEYOND THE REGENERATION OF THE SCALP, HAIR AND THE MIND COMBINES WITH SENSORIALITY"
Keys ||> Anti-aging / Regenerates / Revitalizes
Regenerate / No Rinse / Available in 40ML

Brand: Kerastase
Isin: IWKCUMFLKGQV

$409.21

$411.36
1% off
  • Free shipping in US
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Kerastase NEW Regenerant: Bain 250ML + Masque Intense 200ML + Serum 40ML Kerastase

Kerastase NEW Regenerant: Bain 250ML + Masque Intense 200ML + Serum 40ML Kera...

$409.21 $411.36 (1% off)

CHRONOLOGISTE
BAIN REGENERANT
Anti-aging shampoo with global action on the scalp and hair.
Rejuvenate your hair. Bain Régénérant shampoo combats the signs of hair aging from roots to ends. Provides hydration and lightness to hair resulting in shinier, denser and better looking hair.
APPLICATION
Apply to wet hair and scalp.
Massage the scalp to promote deep cleansing and work in lengths to create a lather.
Rinse carefully with plenty of water.
Repeat the process if necessary.
TECHNOLOGY
- Abyssine: molecule volcanic faults discovered in the Pacific Ocean with regenerative properties.
- Vitamin E: antioxidant that protects the hair fiber from external aggressions.
- Hyaluronic Acid: restores the hair fiber from the inside and helps rejuvenate the scalp. Ultra-powerful moisturizer. Moisturizes both the scalp and the fiber. Fill the fiber from within.
HAIR
For all types of hair and scalp.
RESULTS
Thanks to its formula enriched in precious assets, Bain Regenerant sublimates all types of hair. Its purifying action cleanses impurities from the scalp. The Bain Regenerant provides fluidity, nutrition and revitalization of the scalp.
ACTION IN SCALP:
- Revitalizes and moisturizes the scalp.
- Calm, repairs and protects.
FIBER CAPILLARY ACTION:
  - Softens, unifies and strengthens the fiber surface providing a soft feel.
Complete List of Ingredients:
Aqua / Water / Eau - Sodium Laureth Sulfate - Coco-Betaine - Laureth-5 Carboxylic Acid - Cocamide Mipa - Sodium Chloride - Isostearyl Neopentanoate - Polyquaternium-10 - Ppg-5-Ceteth-20 - Amodimethicone - Sodium Benzoate - Sodium Hydroxide - Citric Acid - Peg-55 Propylene Glycol Oleate - Peg-60 Hydrogenated Castor Oil - Salicylic Acid - Propylene Glycol - Benzyl Salicylate - Hexyl Cinnamal - Benzyl Alcohol - Limonene - Butylene Glycol - Citronellol - Geraniol - Tocopherol - Bisabolol - 2-Oleamido-1,3-Octadecanediol - Safflower Glucoside - Hydroxycitronellal - Sodium Hyaluronate - Alteromonas Ferment Extract - Bht - Sodium Citrate - Parfum / Fragrance.
"BEYOND THE REGENERATION OF THE SCALP, HAIR AND THE MIND COMBINES WITH SENSORIALITY"
Keys ||> Sublimation / Hydration / Lightness
Bathing / Swimming Rinse / Available in 250ML and 1000ML
MASQUE INTENSE REGENERANT
Intense anti-aging treatment that regenerates the scalp and hair.
Regenerates, restores and deeply treats your scalp and hair. The Masque Intense Régénérant mask provides repair and care to the hair, from the roots to the ends, and has an intense anti-aging effect so that the hair regains its youth. Restores, hydrates and revitalizes the scalp and the hair fiber, making the hair look rejuvenated, soft and radiant. In addition, it helps to control frizz and, thanks to the characteristic scent of the line, you can have a complete sensory experience when applying it. Don't let the passage of time affect your hair; give her back her youth!
APPLICATION
After washing with the Bain Régénérant shampoo, remove the excess water with a towel.
Apply a small amount of mask to roots, massage and spread to lengths.
Leave to act for 5 minutes.
Rinse thoroughly.
TECHNOLOGY
- Abyssine: molecule discovered in the volcanic faults of the Pacific Ocean with regenerative properties. Invigorates and revitalizes the fiber. Repair damage for a sublime look. Revitalizes the fiber for a perfect finish.
- Vitamin E: antioxidant that protects the hair fiber against external aggressions. Improves the elasticity of the scalp and blood circulation. Prevents UV damage and pollution.
- Hyaluronic Acid: restores the hair fiber from the inside and helps rejuvenate the scalp. Ultra-powerful moisturizer. Moisturizes both the scalp and the fiber. Fill the fiber from within.
HAIR
For all types of hair and scalp.
RESULTS
Treats hair aging.
Tones and regenerates the scalp.
Loose and flexible hair.
Rejuvenated and shiny hair.
Strengthens the hair fiber.
Restores, hydrates and revitalizes the scalp and the hair fiber, making the hair look rejuvenated, soft and radiant.
It helps to control frizz and, thanks to the characteristic scent of the line, you can have a complete sensory experience when applying it.
ACTION IN SCALP:
- Calm, repairs and heals the scalp irritations.
FIBER CAPILLARY ACTION:
- Restores and revitalizes the hair fiber. Nourishes the fiber and provides softness.
Complete List of Ingredients:
Aqua/Water/Eau - Cetearyl Alcohol - Amodimethicone - 1199768 Behentrimonium Chloride - Cetyl Esters - Isopropyl Alcohol - PEG/PPG/Polybutylene Glycol-8/5/3 Glycerin - Trideceth-6 - Bisabolol - Caprylyl Glycol - Benzoic Acid - Tocopherol - Cetrimonium Chloride - Benzyl Salicylate - Hexyl Cinnamal - Benzyl Alcohol - Limonene - Butylene Glycol - Sodium Hydroxide - Citronellol - Farnesol - 2-Oleamido-1,3-Octadecanediol - Geraniol - Sodium Hyaluronate - Safflower Glucoside - Hydroxycitronellal - Octyldodecanol - Lecithin - Phenethyl Alcohol - Polycaprolactone - Phenoxyethanol - Poloxamer 188 - Ceramide NP - Hydroxypalmitoyl Sphinganine - Alteromonas Ferment Extract - BHT - Sodium Citrate - Parfum/Fragrance - C231313/1
"BEYOND THE REGENERATION OF THE SCALP, HAIR AND THE MIND COMBINES WITH SENSORIALITY"
Keys ||> Sublimation / Revitalizes / Frizz Control
Treat / With Rinse / Available in 200ML and 500ML
SÉRUM UNIVERSEL
Concentrated serum with regenerating pearls without rinsing to revitalize the scalp and hair. Take care of your hair and scalp with the most advanced technology. The Universel Serum is a serum to deeply treat the scalp, while leaving hair shiny and silky. Provides hydration and allows the scalp to regain its optimal elasticity, at the same time that it controls frizz on lengths, fills the hair fiber and leaves it protected against possible external aggressions. Its exclusive format, inspired by caviar pearls, allows to preserve the active ingredients in a white serum inside the black pearls we see with the naked eye. This is possible thanks to biometric membrane technology that protects content for a unique experience in each application.
APPLICATION
Apply one or two pumps of serum to the scalp, wet or dry, with the tips of the fingers and spread to the lengths.
Without rinsing.
Can be used as a night serum.
TECHNOLOGY
- Abyssine: molecule discovered in the volcanic faults of the Pacific Ocean with regenerative properties. Invigorates and revitalizes the fiber. Repair damage for a sublime look. Revitalizes the fiber for a perfect finish.
- Vitamin E: antioxidant that protects the hair fiber against external aggressions. Improves the elasticity of the scalp and blood circulation. Prevents UV damage and pollution.
- Hyaluronic Acid: restores the hair fiber from the inside and helps rejuvenate the scalp. Ultra-powerful moisturizer. Hydrates both the scalp and the fiber. Fill the fiber from within.
     - Inspired by caviar as a source of life, the Serum Universel uses biomimetic membrane technology to protect and maintain assets in their purest form. The black pearls maintain the texture, releasing the actives in a silky white serum.
           - How does the Kérastase patented packagin work ?:
      - Step 1: The caviar pearls are individually sucked into the container.
      - Step 2: Once they reach the top, the black membrane of each pearl opens to release the active ingredients in their purest form.
      - Step 3: The white and silky essence of the active ingredients comes out through the diffuser.
      - Step 4: The remains of the black membranes are stored inside the container.
HAIR
Recommended for all hair types.
RESULTS
Revitalizes and regenerates hair and scalp.
Provides intense shine to hair (hair up to four times shinier).
Fill the hair fiber, increasing its diameter.
Provides protection against external aggressions.
Control frizz.
Anti-aging effect.
Combining Hyaluronic Acid, Abyssine and Vitamin E, the serum regenerates and revitalizes the scalp and hair to restore youth.
24 hours of hydration on the scalp.
The scalp immediately feels more comfortable and revitalized.
Protection against polluting particles.
+ 81% Hydration of the fiber after 48 hours.
4X more shine.
+ 7.2% fills the fiber diameter.
96H anti-crepamiento action.
Complete List of Ingredients:

Aqua/Water/Eau - Glycerin - Propanediol - Prunus Armeniaca Kernel Oil/Apricot Kernel Oil - Argania Spinosa Kernel Oil - Pentylene Glycol - Alcohol Denat. - 1,2-Hexanediol - Phenoxyethanol - Hydroxyethylpiperazine Ethane Sulfonic Acid - Xanthan Gum - Sodium Hyaluronate - Hydroxyethylcellulose - Carrageenan - Algin - CI 77499/Iron Oxides - Mica - Benzyl Salicylate - Hexyl Cinnamal - Sodium Hydroxide - Benzyl Alcohol - Calcium Sodium Borosilicate - Limonene - CI 77891/Titanium Dioxide - Pentaerythrityl Tetra-de-t-Butyl Hydroxyhydrocinnamate - Sodium Lauryl Sulfate - Helanthus Annuus Seed Oil/Sunflower Seed Oil - Citronellol - Geraniol - Bisabolol - Hydroxycitronellal - Tocopherol - Coumarin - Butylene Glycol - Beta-Sitosterol - Linalool - Squalene - Tin Oxide - Alteromonas Ferment Extract - Parfum/Fragrance - C240231/1

"BEYOND THE REGENERATION OF THE SCALP, HAIR AND THE MIND COMBINES WITH SENSORIALITY"
Keys ||> Anti-aging / Regenerates / Revitalizes
Regenerate / No Rinse / Available in 40ML

Shipping Summary:

  • Packages are shipped from Monday to Friday.
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Estimated delivery times:

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  • Expedited Shipping: 2-5 business days
  • International Shipping: 10 - 15 business days

Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.

Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.

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As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number. 

If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.

Order changes: 

Please contact our customer support if the order needs to be canceled or modified.

Item not received: 

If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt the packages. Once a package is marked “Delivered” by the carrier, we are no longer responsible for lost or stolen items. Please ensure you provide a secure delivery address.

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If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.

 

Please Read Our Return & Refund Policy Carefully: 

Return: 

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund: 

  • Purchases may be returned within 30 days of the shipping date for a refund. 
  • Refund will be issued to your original form of payment.
  • Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a  IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless  required by law. 

Refund Processing 

• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5  business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center. 

• Note: It may take a few days until your bank posts the refund to your account. 

Claims: 

Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and  check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support  Center to find out about return shipping arrangements. 

WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND: 

WRONG PRODUCT: 

If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective,  damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),  custom products (such as special orders or personalized items), and personal care goods (such as  beauty products). We also do not accept returns for hazardous materials, flammable liquids, or  gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return  is accepted, make a separate purchase for the new item. 

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