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LAVA-AUTO 16PC 1.38" TALL 12X1.25 BLACK 3/4" HEX ACORN LUG NUT FIT NISSA SUZUKI & MORE

Brand: LAVA-AUTO

Product Specification:

Lug Type: Bulge Acorn Close End Cone Seat Lug Nut

Seat Type: Conical Seat 60 Degree

Thread Pitch: M12x1.25

Hex size: 3/4" (Will Not Fit Mag Seat Required Wheel)

Overall Height: 35mm or 1.38" 

Overall Diameter: 23mm or 0.9"

Color: Black

Material: Cold Forged Steel

Quantity: 16 Pcs

 

Requirements of the Vehicle Specification

Required Vehicle Hub Stud Thread: M12x1.25

 

Requirements of the Wheel Specification

Required Vehicle Wheel Lug Seat Type: Cone Seat

Required Vehicle Wheel Lug Nuts Hex: 3/4"

Aftermarket Wheels Fitment: Yes

Stock Wheel Fitment: Mag Seat Wheel Will NOT Fit, Please Refer to Current Lug Nuts Hex, 7/8" or Bigger Will NOT Fit

 

 

 

What You Will Receive:

16    pcs 3/4" Hexed 1.38" Black Acorn Lug Nuts


Capability Chart and Important Part Note:

As eBay Only Allows 3000 Models in One Single Listing, Please Refer More Fitment to the Following Capability Chart

If you confirm your model stud is the same the product, you can use this one too


MakeModelTypeYear RangeGenerationWheel Hex RequiredSpecial Notes
ChevroletMatizPassenger2011-2015 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
ChevroletMetroPassenger1998-2001 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
ChevroletSparkPassenger2005-2009M100/M150/M200/M2503/4"Cone Seat Wheel Only, Mag Seat Not Fit
Datsun240ZPassenger1969-1973 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
HondaAccordPassenger1976-1981SJ/SM3/4"Cone Seat Wheel Only, Mag Seat Not Fit
InfinitiGPassenger1991-2002P10/P113/4"Cone Seat Wheel Only, Mag Seat Not Fit
InfinitiMPassenger1989-1993F313/4"Cone Seat Wheel Only, Mag Seat Not Fit
Nissan200SXPassenger1988-1993S133/4"Cone Seat Wheel Only, Mag Seat Not Fit
Nissan200SXPassenger1993-1999S143/4"Cone Seat Wheel Only, Mag Seat Not Fit
Nissan240SXPassenger1989-1998I/II3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanAlmeraPassenger2001-2006N163/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanAltimaPassenger1993-2001I/II3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanCubeSUV/Truck/Van2009-2014Z123/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanKicksSUV/Truck/Van2017-2021 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanLucinoPassenger1994-2000 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanMarchPassenger2010-2021K133/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanMaximaPassenger1981-1988G910/PU113/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanMicraPassenger1982-2003K10/K113/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanNotePassenger2012-2020II3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanNXPassenger1990-1994 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanPulsarPassenger1990-2000N14/N153/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanSentraPassenger1982-1999B12/B13/B143/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanSentraPassenger2000-2012B15/B163/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanTsuruPassenger1992-2018 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanVersaPassenger2007-2012I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanVersaPassenger2012-2020II/N183/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanVersa NotePassenger2013-2019 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
Peugeot504Passenger1968-1984I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
Peugeot505Passenger1979-1992I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
PontiacMatizPassenger2004-2010M100/M2003/4"Cone Seat Wheel Only, Mag Seat Not Fit
RenaultScalaPassenger2010-2017B10/N173/4"Cone Seat Wheel Only, Mag Seat Not Fit
SubaruJustyPassenger1984-2020KA/SF/HT/M9003/4"Cone Seat Wheel Only, Mag Seat Not Fit
SubaruXTPassenger1985-1991AX3/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiAerioPassenger2002-2007RA/RB/RC3/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiCiazPassenger2014-2021I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiEsteemPassenger1999-2002I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiIgnisPassenger2016-2020FF213/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiSwiftPassenger2000-2020HT/RR/RS/AZG/AZH/A2L3/4"Cone Seat Wheel Only, Mag Seat Not Fit


Important Notice

1.   Please Read Q&A or Contact Customer Service If You Ever Have Questions

2.   Capability is Guaranteed if Your Vehicle is listed in the Capability Chart Above, Please carefully refer to the seat type requirement on the wheel.

3.   Exceptions Have Been Marked Under Part Notes

4.   Buyer is responsible to Check for Wheel Lug Nuts Seat Type, Length, Style. You May Use Your Existing Lug Nuts As Reference


Notes:

  • Buyer must check capability chart before buying, any vehicle that is not displayed in the capability may NOT fit.
  • Please check if your rim uses proper lug nuts seat - product is only compatible with mentioned seat type required wheels
  • Only guarantee compatible with 3/4" Hexed Cone Seat Type Required Rim, If you have stock wheel, you may need 13/16" Hexed Mag Seat Lug Nuts for some Brands, Stock wheels fitment is based on knowledge of buyer risk
  • If your rim has wheel cap, this set might not be compatible with Wheel Cap
  • If you have any spacer or plan to use any types of wheel spacer, this set will NOT fit


Return Policy:

Your happiness with the product is our top concern. We allow returns based on the following rules:

  • Return is allowed within 30-day of Purchase Date;
  • Return Product must be unused, intact, and with the original package;
  • Buyer is responsible for return shipping;
  • Please allow 3 business day after the delivery of your return for us to process the refund.
  • Please notify customer service prior starting a return to avoid the 10% RMA Restocking Fee.
  • Please use a specific return shipping address (not the ship-from address) to avoid the 30% Processing Fee.
  • If you have any questions or concerns, please do not hesitate to let us know.


Shipping:

  • All shipments will be shipped via USPS Priority Mail (Same-Day);
  • Order placed before 9:00 am PST will be shipped on the same day. Order placed after 9:00am will be shipped promptly the next business day.
  • If you wish to cancel or modify order, please notify Customer Service before 8:00 am PST or we won't be able to change/cancel your order prior to shipping.
  • We also provide local pickup service! Contact us for more information.


Warranty:

  • 30-Day Return Policy;
  • For Colored Lug Nuts (Any color other than Chrome), we suggest the use of manual torque for installation to avoid damage to the paint layer. Warranty is voided if power tool is used.


Frequent Asked Questions:


Q:    When will my order shipped?

A:    Order made by 9:00 am Pacific Time will be shipped same day, except Holidays, Weekends. Order made after 9:00 am Pacific Time will be shipped on next Business Day.


Q:    The shipping status indicates my package was sent, but there is no movement or scan.

A:    Order sent during peak hour or season may subject to delayed by shipping company in rare case, some package will be delivered without having tracking information due to the shipping company system glitch. If we did not send out something due to any reason, we will contact you in the same day.


Q:    My package was returned to sender

A:    Shipping company will return packages if the address is wrong, missing apartment number, vacant, or security issues of your drop off location. Please double check your address before buying, once the package is returned, there will be additional shipping charge.


Q:    Shipping company holds my package and requests for additional postage

A:    All the package postage was paid off upon our agreement with Shipping company, if there is possibility that you get the notice of additional postage, please DO NOT make payment and refuse the package. Contact customer service for help. We will NOT be responsible to additional postage paid on customer side.


Q:    Can I request to change my address?

A:    Please send customer service message as soon as possible if you need to change address, once the package was sent, we won't be able to change address.


Q:    I did not receive my order, but the tracking information says delivered.

A:    For delivered status package, please contact your local shipping company agency for information. You can also make claim directly to them.

Q:    It won't fit my vehicle but the description includes my model

A:    Compatibility chart is only used to check stud thread corresponded to wheel lugs. There are many other factors on your wheel will determine the fitment such as HEX, SEAT TYPE that is determined by rim that is NOT included in the compatibility chart. Some models within the same year may have different configurations. Please check GENERATION as well. For vintage model, your stud may have been changed due to the age of the car. Please check carefully.


Q:    My car is not listed in the compatibility chart, but the thread matches, can I use this sets?

A:    As long as you check thread, hex, height match, you are good to use it.


Q:    I have a wheel cap, will the lug nuts fit?

A:    It may NOT fit wheel comes with center cap. If you have wheel cap, please refer the dimension exactly as your existing lug nuts.

Q:    What does Hex mean?

A:    Hex is the tool size you use to torque the lug nuts. Hex size determines the overall diameter of the lug nuts. Using wrong hexed lug nuts is dangerous.


Q:    How do I choose correct height?

A:    Lug nuts height determines the depth of the thread inside the lug nuts. You can choose based on the length of Stud or based on the Existing lug nuts. You can always use longer lug nuts on shorter model, but you MUST NOT use shorter lug nuts on longer model.


Q:    Will lug nuts get Rusted?

A:    Steel is subject to rust for many various conditions such as deicing salt, acid rain, ocean weather, etc. When you use tool to torque lug nuts, especially power tool, it has a chance to dent or scratch partial of the coat off from the edge. When the metal gets exposed to the air, it will subject to rust. It happens to all the steel made products. To protect and increase the life time of lug nuts, we suggest you to apply a layer of plastic dip spray every time after installation. The layer will help to isolate the metal from outside environment. 


Q:    I need more help or support, discount, bulk deal

A:    Contact customer service for help at any time.



Disclaimer:

  • Professional Installation is recommended;
  • Please use proper power tools and/or manual installation torque to the specification to the vehicle's recommended torque (found on vehicle's operator manual);
  • Our liability is limited to the purchase price of the listed product.
  • By purchasing this product, you acknowledge that you fully understand the information and terms listed above.



 

Brand: LAVA-AUTO
Isin: IXWFODPUNJRP

$43.80

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

In Stock

Sold by , Fulfilled by IBSPOT
Ships from USA

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LAVA-AUTO 16PC 1.38" TALL 12X1.25 BLACK 3/4" HEX ACORN LUG NUT FIT NISSA SUZUKI & MORE

LAVA-AUTO 16PC 1.38" TALL 12X1.25 BLACK 3/4" HEX ACORN LUG NUT FIT NISSA SUZU...

$43.80

Product Specification:

Lug Type: Bulge Acorn Close End Cone Seat Lug Nut

Seat Type: Conical Seat 60 Degree

Thread Pitch: M12x1.25

Hex size: 3/4" (Will Not Fit Mag Seat Required Wheel)

Overall Height: 35mm or 1.38" 

Overall Diameter: 23mm or 0.9"

Color: Black

Material: Cold Forged Steel

Quantity: 16 Pcs

 

Requirements of the Vehicle Specification

Required Vehicle Hub Stud Thread: M12x1.25

 

Requirements of the Wheel Specification

Required Vehicle Wheel Lug Seat Type: Cone Seat

Required Vehicle Wheel Lug Nuts Hex: 3/4"

Aftermarket Wheels Fitment: Yes

Stock Wheel Fitment: Mag Seat Wheel Will NOT Fit, Please Refer to Current Lug Nuts Hex, 7/8" or Bigger Will NOT Fit

 

 

 

What You Will Receive:

16    pcs 3/4" Hexed 1.38" Black Acorn Lug Nuts


Capability Chart and Important Part Note:

As eBay Only Allows 3000 Models in One Single Listing, Please Refer More Fitment to the Following Capability Chart

If you confirm your model stud is the same the product, you can use this one too


MakeModelTypeYear RangeGenerationWheel Hex RequiredSpecial Notes
ChevroletMatizPassenger2011-2015 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
ChevroletMetroPassenger1998-2001 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
ChevroletSparkPassenger2005-2009M100/M150/M200/M2503/4"Cone Seat Wheel Only, Mag Seat Not Fit
Datsun240ZPassenger1969-1973 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
HondaAccordPassenger1976-1981SJ/SM3/4"Cone Seat Wheel Only, Mag Seat Not Fit
InfinitiGPassenger1991-2002P10/P113/4"Cone Seat Wheel Only, Mag Seat Not Fit
InfinitiMPassenger1989-1993F313/4"Cone Seat Wheel Only, Mag Seat Not Fit
Nissan200SXPassenger1988-1993S133/4"Cone Seat Wheel Only, Mag Seat Not Fit
Nissan200SXPassenger1993-1999S143/4"Cone Seat Wheel Only, Mag Seat Not Fit
Nissan240SXPassenger1989-1998I/II3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanAlmeraPassenger2001-2006N163/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanAltimaPassenger1993-2001I/II3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanCubeSUV/Truck/Van2009-2014Z123/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanKicksSUV/Truck/Van2017-2021 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanLucinoPassenger1994-2000 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanMarchPassenger2010-2021K133/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanMaximaPassenger1981-1988G910/PU113/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanMicraPassenger1982-2003K10/K113/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanNotePassenger2012-2020II3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanNXPassenger1990-1994 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanPulsarPassenger1990-2000N14/N153/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanSentraPassenger1982-1999B12/B13/B143/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanSentraPassenger2000-2012B15/B163/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanTsuruPassenger1992-2018 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanVersaPassenger2007-2012I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanVersaPassenger2012-2020II/N183/4"Cone Seat Wheel Only, Mag Seat Not Fit
NissanVersa NotePassenger2013-2019 3/4"Cone Seat Wheel Only, Mag Seat Not Fit
Peugeot504Passenger1968-1984I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
Peugeot505Passenger1979-1992I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
PontiacMatizPassenger2004-2010M100/M2003/4"Cone Seat Wheel Only, Mag Seat Not Fit
RenaultScalaPassenger2010-2017B10/N173/4"Cone Seat Wheel Only, Mag Seat Not Fit
SubaruJustyPassenger1984-2020KA/SF/HT/M9003/4"Cone Seat Wheel Only, Mag Seat Not Fit
SubaruXTPassenger1985-1991AX3/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiAerioPassenger2002-2007RA/RB/RC3/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiCiazPassenger2014-2021I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiEsteemPassenger1999-2002I3/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiIgnisPassenger2016-2020FF213/4"Cone Seat Wheel Only, Mag Seat Not Fit
SuzukiSwiftPassenger2000-2020HT/RR/RS/AZG/AZH/A2L3/4"Cone Seat Wheel Only, Mag Seat Not Fit


Important Notice

1.   Please Read Q&A or Contact Customer Service If You Ever Have Questions

2.   Capability is Guaranteed if Your Vehicle is listed in the Capability Chart Above, Please carefully refer to the seat type requirement on the wheel.

3.   Exceptions Have Been Marked Under Part Notes

4.   Buyer is responsible to Check for Wheel Lug Nuts Seat Type, Length, Style. You May Use Your Existing Lug Nuts As Reference


Notes:

  • Buyer must check capability chart before buying, any vehicle that is not displayed in the capability may NOT fit.
  • Please check if your rim uses proper lug nuts seat - product is only compatible with mentioned seat type required wheels
  • Only guarantee compatible with 3/4" Hexed Cone Seat Type Required Rim, If you have stock wheel, you may need 13/16" Hexed Mag Seat Lug Nuts for some Brands, Stock wheels fitment is based on knowledge of buyer risk
  • If your rim has wheel cap, this set might not be compatible with Wheel Cap
  • If you have any spacer or plan to use any types of wheel spacer, this set will NOT fit


Return Policy:

Your happiness with the product is our top concern. We allow returns based on the following rules:

  • Return is allowed within 30-day of Purchase Date;
  • Return Product must be unused, intact, and with the original package;
  • Buyer is responsible for return shipping;
  • Please allow 3 business day after the delivery of your return for us to process the refund.
  • Please notify customer service prior starting a return to avoid the 10% RMA Restocking Fee.
  • Please use a specific return shipping address (not the ship-from address) to avoid the 30% Processing Fee.
  • If you have any questions or concerns, please do not hesitate to let us know.


Shipping:

  • All shipments will be shipped via USPS Priority Mail (Same-Day);
  • Order placed before 9:00 am PST will be shipped on the same day. Order placed after 9:00am will be shipped promptly the next business day.
  • If you wish to cancel or modify order, please notify Customer Service before 8:00 am PST or we won't be able to change/cancel your order prior to shipping.
  • We also provide local pickup service! Contact us for more information.


Warranty:

  • 30-Day Return Policy;
  • For Colored Lug Nuts (Any color other than Chrome), we suggest the use of manual torque for installation to avoid damage to the paint layer. Warranty is voided if power tool is used.


Frequent Asked Questions:


Q:    When will my order shipped?

A:    Order made by 9:00 am Pacific Time will be shipped same day, except Holidays, Weekends. Order made after 9:00 am Pacific Time will be shipped on next Business Day.


Q:    The shipping status indicates my package was sent, but there is no movement or scan.

A:    Order sent during peak hour or season may subject to delayed by shipping company in rare case, some package will be delivered without having tracking information due to the shipping company system glitch. If we did not send out something due to any reason, we will contact you in the same day.


Q:    My package was returned to sender

A:    Shipping company will return packages if the address is wrong, missing apartment number, vacant, or security issues of your drop off location. Please double check your address before buying, once the package is returned, there will be additional shipping charge.


Q:    Shipping company holds my package and requests for additional postage

A:    All the package postage was paid off upon our agreement with Shipping company, if there is possibility that you get the notice of additional postage, please DO NOT make payment and refuse the package. Contact customer service for help. We will NOT be responsible to additional postage paid on customer side.


Q:    Can I request to change my address?

A:    Please send customer service message as soon as possible if you need to change address, once the package was sent, we won't be able to change address.


Q:    I did not receive my order, but the tracking information says delivered.

A:    For delivered status package, please contact your local shipping company agency for information. You can also make claim directly to them.

Q:    It won't fit my vehicle but the description includes my model

A:    Compatibility chart is only used to check stud thread corresponded to wheel lugs. There are many other factors on your wheel will determine the fitment such as HEX, SEAT TYPE that is determined by rim that is NOT included in the compatibility chart. Some models within the same year may have different configurations. Please check GENERATION as well. For vintage model, your stud may have been changed due to the age of the car. Please check carefully.


Q:    My car is not listed in the compatibility chart, but the thread matches, can I use this sets?

A:    As long as you check thread, hex, height match, you are good to use it.


Q:    I have a wheel cap, will the lug nuts fit?

A:    It may NOT fit wheel comes with center cap. If you have wheel cap, please refer the dimension exactly as your existing lug nuts.

Q:    What does Hex mean?

A:    Hex is the tool size you use to torque the lug nuts. Hex size determines the overall diameter of the lug nuts. Using wrong hexed lug nuts is dangerous.


Q:    How do I choose correct height?

A:    Lug nuts height determines the depth of the thread inside the lug nuts. You can choose based on the length of Stud or based on the Existing lug nuts. You can always use longer lug nuts on shorter model, but you MUST NOT use shorter lug nuts on longer model.


Q:    Will lug nuts get Rusted?

A:    Steel is subject to rust for many various conditions such as deicing salt, acid rain, ocean weather, etc. When you use tool to torque lug nuts, especially power tool, it has a chance to dent or scratch partial of the coat off from the edge. When the metal gets exposed to the air, it will subject to rust. It happens to all the steel made products. To protect and increase the life time of lug nuts, we suggest you to apply a layer of plastic dip spray every time after installation. The layer will help to isolate the metal from outside environment. 


Q:    I need more help or support, discount, bulk deal

A:    Contact customer service for help at any time.



Disclaimer:

  • Professional Installation is recommended;
  • Please use proper power tools and/or manual installation torque to the specification to the vehicle's recommended torque (found on vehicle's operator manual);
  • Our liability is limited to the purchase price of the listed product.
  • By purchasing this product, you acknowledge that you fully understand the information and terms listed above.



 

  • Size: 12mmX1.25
  • Type: Lug Nut
  • Thread Pitch: M12x1.25
  • Lug Nuts Height: 1.38"
  • Finish: Black
  • Manufacturer Part Number: Does Not Apply
  • Lug Nuts Hex: 3/4"
  • Lug Nuts Seat type: Cone Seat 60 Degree
  • Overall Width: 0.9"
  • Placement on Vehicle: Left, Right, Front, Rear
  • Brand: LAVA-AUTO

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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