LDO Motors Smart Orbiter 3 REVO by LDO Motors All-in-one Extruder (SO3 V3)
LDO Motors Smart Orbiter 3 REVO by LDO Motors All-in-one Extruder (SO3 V3)
LDO Motors Smart Orbiter 3 REVO by LDO Motors All-in-one Extruder (SO3 V3)
Smart Orbiter 3 REVO by LDO Motors All-in-one Extruder (SO3 V3)
From the Orbiter Project: Smart Orbiter v3.0 is a brand new innovative all in one dual drive extruder. The main mission of this design is the integration o the well proven Orbiter v2 concept into a lightweight all in one smart extruder. Why smart? This is the first extruder with integrated electronics. Together with Klipper, it is an awesome combination I guarantee! 1. Features And Performance This brand new all in one extruder design with many cool features we call Smart Orbiter v3.0 is one of my latest and finest extruder design made in collaboration with LDO Motors. The extrusion system concept and mechanical performances are similar to the Orbiter v2.0 but completely redesigned from ground up. Summary of the coolest features Pure plated copper heat-block with 72W ceramic heater and Bondtech CHT nozzle for highest possible weight VS flow ratio; Heat-break performance optimized with finite elements analysis for extreme temperature gradient to ensure clogless free printing experience; Unique tensioning mechanism with elastic predefined tension levels Frameless recessed fan to reduce the extruder weight and outside dimension Large RNC coated dual drive gears with planetary gear reduction, similar to orbiter v2.0 New precision main shaft design to reduce gear eccentricity Full aluminum housing with Delrin plastic gears for low noise and long lifetime The smart feature – integrated electronics Easy remove system of the secondary drive gear for easy cleaning and maintenance Double filament exit guide system for best TPU printing performance Overall weight is 175g Some more information about this great all-in-one extruder/hot end: Heat-Block New 72W ceramic heater with Bondtech CHT nozzle for highest flow/weight ratio. Very short distance between drive gears and heat-block (17.7mm) Screw mounted thermistor for best thermal contact (104NT-4-R025H42G - Optional PT1000) Easy and fast nozzle + heat-block swap – single screw release Bimetallic Heat-Break Heat-break made out of stainless steel tube with 0.25 mm wall thickness for lowest heat transfer. M7 heat-block mounting screw - compatible with V6 heat-block styles Bi-metallic heat-break together with the heatsink optimized for highest temperature gradient using finite element analysis. Wire Strain Release Stainless steel wire strain release feature to avoid wire brake issues of the heater and thermistor wires. Shape optimized for bad thermal transfer to reduce thermal losses. Quick Nozzle Change Quick nozzle change optimized for best thermal performance implies a simple swapping of the heat-block retained by one single screw. Heater and thermistor wires connected via microfit connectors for easy electrical disconnection. High Flow Best optimized weight vs flow ratio thanks to Bondtech CHT nozzle, flow rate 35-40 mm3. Note: Actual flow depends on the filament type, nozzle temperature and size. The picture exemplifies a typical behavior measured using SUNLU PLA @ 210°C. The figure shows performance results using standard V6 plated copper nozzle, Bondtech CHT 0.4mm and 0.6mm. Double Filament Guide For good TPU printing experience its important that there is no gap left between the drive gears and exit guide where the filament could escape. The two guarding features, center and side leads to no physical space where even the most flexible filament can escape. The center guide stops filament to be chewed in between the drive gear tooths. The side guides stops the filament to be chewed into the gap between the drive gears. Filament Tensioning Filament tensioning lever with three predefined positions: open, L1 (soft) and L2 (hard). No need to guess anymore the correct tensioning, the predefined positions ensure repeatable and always correct tensioning. The elastic tensioning arm makes sure the tensioning is independent from filament diameter and avoids filament deformation due to over-tensioning. Secondary Drive Gear Secondary drive gear easy remove feature for easy cleaning and maintenance. The secondary drive gear together with the tensioning arm can be removed simply by removing one M3 screw. Precision Mainshaft Redesigned octagonal shaped precision aluminum main shaft. The outer diameter of the shaft is slightly bigger than the inner diameter of the bearing and the main drive gear. The octagonal shape allows slight deformation of the aluminum shaft to match the exact inner diameter of the bearings and the drive gear, therefore reducing any eccentricity to a minimum. Integrated Electronics Integrated electronics, the smart features: Filament sensing and auto load Filament auto unload RGB LED lit filament input White LED hotend lit Extruder temperature sensor ESD and short circuit protection Optimized for Klipper Outside Dimensions Total weight of 175g. For more information see the Orbiter Project pageSmart Orbiter 3 REVO by LDO Motors All-in-one Extruder (SO3 V3)
From the Orbiter Project:
Smart Orbiter v3.0 is a brand new innovative all in one dual drive extruder.
The main mission of this design is the integration o the well proven Orbiter v2 concept into a lightweight all in one smart extruder.
Why smart? This is the first extruder with integrated electronics. Together with Klipper, it is an awesome combination I guarantee!
1. Features And Performance
This brand new all in one extruder design with many cool features we call Smart Orbiter v3.0 is one of my latest and finest extruder design made in collaboration with LDO Motors. The extrusion system concept and mechanical performances are similar to the Orbiter v2.0 but completely redesigned from ground up.
Summary of the coolest features
- Pure plated copper heat-block with 72W ceramic heater and Bondtech CHT nozzle for highest possible weight VS flow ratio;
- Heat-break performance optimized with finite elements analysis for extreme temperature gradient to ensure clogless free printing experience;
- Unique tensioning mechanism with elastic predefined tension levels
- Frameless recessed fan to reduce the extruder weight and outside dimension
- Large RNC coated dual drive gears with planetary gear reduction, similar to orbiter v2.0
- New precision main shaft design to reduce gear eccentricity
- Full aluminum housing with Delrin plastic gears for low noise and long lifetime
- The smart feature – integrated electronics
- Easy remove system of the secondary drive gear for easy cleaning and maintenance
- Double filament exit guide system for best TPU printing performance
- Overall weight is 175g
Some more information about this great all-in-one extruder/hot end:
Heat-Block
New 72W ceramic heater with Bondtech CHT nozzle for highest flow/weight ratio.
Very short distance between drive gears and heat-block (17.7mm)
Screw mounted thermistor for best thermal contact (104NT-4-R025H42G - Optional PT1000)
Easy and fast nozzle + heat-block swap – single screw release
Bimetallic Heat-Break
Heat-break made out of stainless steel tube with 0.25 mm wall thickness for lowest heat transfer.
M7 heat-block mounting screw - compatible with V6 heat-block styles
Bi-metallic heat-break together with the heatsink optimized for highest temperature gradient using finite element analysis.
Wire Strain Release
Stainless steel wire strain release feature to avoid wire brake issues of the heater and thermistor wires.
Shape optimized for bad thermal transfer to reduce thermal losses.
Quick Nozzle Change
Quick nozzle change optimized for best thermal performance implies a simple swapping of the heat-block retained by one single screw.
Heater and thermistor wires connected via microfit connectors for easy electrical disconnection.
High Flow
Best optimized weight vs flow ratio thanks to Bondtech CHT nozzle, flow rate 35-40 mm3.
Note: Actual flow depends on the filament type, nozzle temperature and size. The picture exemplifies a typical behavior measured using SUNLU PLA @ 210°C. The figure shows performance results using standard V6 plated copper nozzle, Bondtech CHT 0.4mm and 0.6mm.
Double Filament Guide
For good TPU printing experience its important that there is no gap left between the drive gears and exit guide where the filament could escape.
The two guarding features, center and side leads to no physical space where even the most flexible filament can escape.
The center guide stops filament to be chewed in between the drive gear tooths.
The side guides stops the filament to be chewed into the gap between the drive gears.
Filament Tensioning
Filament tensioning lever with three predefined positions: open, L1 (soft) and L2 (hard).
No need to guess anymore the correct tensioning, the predefined positions ensure repeatable and always correct tensioning.
The elastic tensioning arm makes sure the tensioning is independent from filament diameter and avoids filament deformation due to over-tensioning.
Secondary Drive Gear
Secondary drive gear easy remove feature for easy cleaning and maintenance.
The secondary drive gear together with the tensioning arm can be removed simply by removing one M3 screw.
Precision Mainshaft
Redesigned octagonal shaped precision aluminum main shaft.
The outer diameter of the shaft is slightly bigger than the inner diameter of the bearing and the main drive gear. The octagonal shape allows slight deformation of the aluminum shaft to match the exact inner diameter of the bearings and the drive gear, therefore reducing any eccentricity to a minimum.
Integrated Electronics
Integrated electronics, the smart features:
-
Filament sensing and auto load
-
Filament auto unload
-
RGB LED lit filament input
-
White LED hotend lit
-
Extruder temperature sensor
-
ESD and short circuit protection
-
Optimized for Klipper
Outside Dimensions
Total weight of 175g.
For more information see the Orbiter Project page
Shipping info
Click the Shipping & Payments tab above the listing description for more info
Click the Shipping & Payments tab above the listing description for more info!
Additional delivery notes
PICK UP OPTION
Sorry, our items are NOT available for pick-up.
PAYMENT |
Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart.
We accept payment via U.S. PayPal accounts and all Major Credit Cards, Debit Cards & Google Pay.
We are legally required to collect sales tax in those states and localities where we maintain a physical presence (nexus).
The applicable amount of sales tax charged to an order will be calculated based on the shipment destination's state and local sales tax laws.
Thank you for shopping with us on eBay!
You might also like
To contact our Customer Service Team, simply click the button here and our Customer Service team will be happy to assist.
© West3D Printing
Click the Shipping & Payments tab above the listing description for more info
Accepted Payment Methods
Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart.
We accept payment via U.S. PayPal accounts and all Major Credit Cards, Debit Cards & Google Pay.
We are legally required to collect sales tax in those states and localities where we maintain a physical presence (nexus).
The applicable amount of sales tax charged to an order will be calculated based on the shipment destination's state and local sales tax laws.
Thank you for shopping with us on eBay!
Returns are accepted
Items must be returned within 30 days of the auction ending
Seller will pay for return shipping.
eBay integration by
| Brand: | LDO Motors |
|---|---|
| Isin: | IXJZY7VPF8BY |
This product is not available in the selected country
In Stock
Backordered
Out of Stock
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
-
MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
-
Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Smart Orbiter 3 REVO by LDO Motors All-in-one Extruder (SO3 V3)
From the Orbiter Project: Smart Orbiter v3.0 is a brand new innovative all in one dual drive extruder. The main mission of this design is the integration o the well proven Orbiter v2 concept into a lightweight all in one smart extruder. Why smart? This is the first extruder with integrated electronics. Together with Klipper, it is an awesome combination I guarantee! 1. Features And Performance This brand new all in one extruder design with many cool features we call Smart Orbiter v3.0 is one of my latest and finest extruder design made in collaboration with LDO Motors. The extrusion system concept and mechanical performances are similar to the Orbiter v2.0 but completely redesigned from ground up. Summary of the coolest features Pure plated copper heat-block with 72W ceramic heater and Bondtech CHT nozzle for highest possible weight VS flow ratio; Heat-break performance optimized with finite elements analysis for extreme temperature gradient to ensure clogless free printing experience; Unique tensioning mechanism with elastic predefined tension levels Frameless recessed fan to reduce the extruder weight and outside dimension Large RNC coated dual drive gears with planetary gear reduction, similar to orbiter v2.0 New precision main shaft design to reduce gear eccentricity Full aluminum housing with Delrin plastic gears for low noise and long lifetime The smart feature – integrated electronics Easy remove system of the secondary drive gear for easy cleaning and maintenance Double filament exit guide system for best TPU printing performance Overall weight is 175g Some more information about this great all-in-one extruder/hot end: Heat-Block New 72W ceramic heater with Bondtech CHT nozzle for highest flow/weight ratio. Very short distance between drive gears and heat-block (17.7mm) Screw mounted thermistor for best thermal contact (104NT-4-R025H42G - Optional PT1000) Easy and fast nozzle + heat-block swap – single screw release Bimetallic Heat-Break Heat-break made out of stainless steel tube with 0.25 mm wall thickness for lowest heat transfer. M7 heat-block mounting screw - compatible with V6 heat-block styles Bi-metallic heat-break together with the heatsink optimized for highest temperature gradient using finite element analysis. Wire Strain Release Stainless steel wire strain release feature to avoid wire brake issues of the heater and thermistor wires. Shape optimized for bad thermal transfer to reduce thermal losses. Quick Nozzle Change Quick nozzle change optimized for best thermal performance implies a simple swapping of the heat-block retained by one single screw. Heater and thermistor wires connected via microfit connectors for easy electrical disconnection. High Flow Best optimized weight vs flow ratio thanks to Bondtech CHT nozzle, flow rate 35-40 mm3. Note: Actual flow depends on the filament type, nozzle temperature and size. The picture exemplifies a typical behavior measured using SUNLU PLA @ 210°C. The figure shows performance results using standard V6 plated copper nozzle, Bondtech CHT 0.4mm and 0.6mm. Double Filament Guide For good TPU printing experience its important that there is no gap left between the drive gears and exit guide where the filament could escape. The two guarding features, center and side leads to no physical space where even the most flexible filament can escape. The center guide stops filament to be chewed in between the drive gear tooths. The side guides stops the filament to be chewed into the gap between the drive gears. Filament Tensioning Filament tensioning lever with three predefined positions: open, L1 (soft) and L2 (hard). No need to guess anymore the correct tensioning, the predefined positions ensure repeatable and always correct tensioning. The elastic tensioning arm makes sure the tensioning is independent from filament diameter and avoids filament deformation due to over-tensioning. Secondary Drive Gear Secondary drive gear easy remove feature for easy cleaning and maintenance. The secondary drive gear together with the tensioning arm can be removed simply by removing one M3 screw. Precision Mainshaft Redesigned octagonal shaped precision aluminum main shaft. The outer diameter of the shaft is slightly bigger than the inner diameter of the bearing and the main drive gear. The octagonal shape allows slight deformation of the aluminum shaft to match the exact inner diameter of the bearings and the drive gear, therefore reducing any eccentricity to a minimum. Integrated Electronics Integrated electronics, the smart features: Filament sensing and auto load Filament auto unload RGB LED lit filament input White LED hotend lit Extruder temperature sensor ESD and short circuit protection Optimized for Klipper Outside Dimensions Total weight of 175g. For more information see the Orbiter Project page
Smart Orbiter 3 REVO by LDO Motors All-in-one Extruder (SO3 V3)
From the Orbiter Project:
Smart Orbiter v3.0 is a brand new innovative all in one dual drive extruder.
The main mission of this design is the integration o the well proven Orbiter v2 concept into a lightweight all in one smart extruder.
Why smart? This is the first extruder with integrated electronics. Together with Klipper, it is an awesome combination I guarantee!
1. Features And Performance
This brand new all in one extruder design with many cool features we call Smart Orbiter v3.0 is one of my latest and finest extruder design made in collaboration with LDO Motors. The extrusion system concept and mechanical performances are similar to the Orbiter v2.0 but completely redesigned from ground up.
Summary of the coolest features
- Pure plated copper heat-block with 72W ceramic heater and Bondtech CHT nozzle for highest possible weight VS flow ratio;
- Heat-break performance optimized with finite elements analysis for extreme temperature gradient to ensure clogless free printing experience;
- Unique tensioning mechanism with elastic predefined tension levels
- Frameless recessed fan to reduce the extruder weight and outside dimension
- Large RNC coated dual drive gears with planetary gear reduction, similar to orbiter v2.0
- New precision main shaft design to reduce gear eccentricity
- Full aluminum housing with Delrin plastic gears for low noise and long lifetime
- The smart feature – integrated electronics
- Easy remove system of the secondary drive gear for easy cleaning and maintenance
- Double filament exit guide system for best TPU printing performance
- Overall weight is 175g
Some more information about this great all-in-one extruder/hot end:
Heat-Block
New 72W ceramic heater with Bondtech CHT nozzle for highest flow/weight ratio.
Very short distance between drive gears and heat-block (17.7mm)
Screw mounted thermistor for best thermal contact (104NT-4-R025H42G - Optional PT1000)
Easy and fast nozzle + heat-block swap – single screw release
Bimetallic Heat-Break
Heat-break made out of stainless steel tube with 0.25 mm wall thickness for lowest heat transfer.
M7 heat-block mounting screw - compatible with V6 heat-block styles
Bi-metallic heat-break together with the heatsink optimized for highest temperature gradient using finite element analysis.
Wire Strain Release
Stainless steel wire strain release feature to avoid wire brake issues of the heater and thermistor wires.
Shape optimized for bad thermal transfer to reduce thermal losses.
Quick Nozzle Change
Quick nozzle change optimized for best thermal performance implies a simple swapping of the heat-block retained by one single screw.
Heater and thermistor wires connected via microfit connectors for easy electrical disconnection.
High Flow
Best optimized weight vs flow ratio thanks to Bondtech CHT nozzle, flow rate 35-40 mm3.
Note: Actual flow depends on the filament type, nozzle temperature and size. The picture exemplifies a typical behavior measured using SUNLU PLA @ 210°C. The figure shows performance results using standard V6 plated copper nozzle, Bondtech CHT 0.4mm and 0.6mm.
Double Filament Guide
For good TPU printing experience its important that there is no gap left between the drive gears and exit guide where the filament could escape.
The two guarding features, center and side leads to no physical space where even the most flexible filament can escape.
The center guide stops filament to be chewed in between the drive gear tooths.
The side guides stops the filament to be chewed into the gap between the drive gears.
Filament Tensioning
Filament tensioning lever with three predefined positions: open, L1 (soft) and L2 (hard).
No need to guess anymore the correct tensioning, the predefined positions ensure repeatable and always correct tensioning.
The elastic tensioning arm makes sure the tensioning is independent from filament diameter and avoids filament deformation due to over-tensioning.
Secondary Drive Gear
Secondary drive gear easy remove feature for easy cleaning and maintenance.
The secondary drive gear together with the tensioning arm can be removed simply by removing one M3 screw.
Precision Mainshaft
Redesigned octagonal shaped precision aluminum main shaft.
The outer diameter of the shaft is slightly bigger than the inner diameter of the bearing and the main drive gear. The octagonal shape allows slight deformation of the aluminum shaft to match the exact inner diameter of the bearings and the drive gear, therefore reducing any eccentricity to a minimum.
Integrated Electronics
Integrated electronics, the smart features:
-
Filament sensing and auto load
-
Filament auto unload
-
RGB LED lit filament input
-
White LED hotend lit
-
Extruder temperature sensor
-
ESD and short circuit protection
-
Optimized for Klipper
Outside Dimensions
Total weight of 175g.
For more information see the Orbiter Project page
Shipping info
Click the Shipping & Payments tab above the listing description for more info
Click the Shipping & Payments tab above the listing description for more info!
Additional delivery notes
PICK UP OPTION
Sorry, our items are NOT available for pick-up.
|
PAYMENT |
Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart.
We accept payment via U.S. PayPal accounts and all Major Credit Cards, Debit Cards & Google Pay.
We are legally required to collect sales tax in those states and localities where we maintain a physical presence (nexus).
The applicable amount of sales tax charged to an order will be calculated based on the shipment destination's state and local sales tax laws.
Thank you for shopping with us on eBay!
Additional InformationYou might also like
To contact our Customer Service Team, simply click the button here and our Customer Service team will be happy to assist.
© West3D Printing
Click the Shipping & Payments tab above the listing description for more info
Accepted Payment Methods
Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart.
We accept payment via U.S. PayPal accounts and all Major Credit Cards, Debit Cards & Google Pay.
We are legally required to collect sales tax in those states and localities where we maintain a physical presence (nexus).
The applicable amount of sales tax charged to an order will be calculated based on the shipment destination's state and local sales tax laws.
Thank you for shopping with us on eBay!
Returns are accepted
Items must be returned within 30 days of the auction ending
Seller will pay for return shipping.
eBay integration by
- Brand: LDO Motors
- Type: N/A
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.
