MEDLOT Cold Massage Roller Ball, Set of 2, Cryosphere Ice Therapy Ball for Bo...
MEDLOT Cold Massage Roller Ball, Set of 2, Cryosphere Ice Therapy Ball for Bo...
This roller ball massage tool is great for the back, neck, wrist, chest, leg, foot, hip, shins, calves and forearms to help with deep tissue, tension release, trigger points, plantar fasciitis, tennis elbow, myofascial release, migraine, shoulder surgery, injury pain and swelling, fibromyalgia, circulation issues or even as a cold facial beauty massage
Cold Therapy
Store the cryosphere in a freezer for 2 hours before using as an ice massage.
If it’s too cold right out of the freezer, let it sit at room temperature until it reaches a comfortable temperature. Do not apply directly on wet skin.
Hot Therapy
Place knot roller ball in hot tap water for about 10mins for warm therapy.
Non-toxic Gel Inside
Inner gel allows the physical therapy ball to maintain heat or cold for extended periods of time. Will return to room temperature gradually during use.
360° Free Swivel
The stress roller glides smoothly in any direction; Great for gently massaging and targeting specific areas of pain.
2 IN 1 MASSAGE ROLLER: Our massage ball combines benefits of traditional Myofascial Release (foam rolling massage) and Cryotherapy (cold therapy); Uses to treat deep tissue aches, muscle knots, soreness or tension, trigger points, plantar fasciitis, tennis elbow, myofascial release
COLD / HOT ROLLER MASSAGER: Filled with Non-Toxic Gel, you can cool the muscle roller in a freezer for 2 hours for continuous cold relief for up to 6 hours, or place it in hot water for about 10mins for warm therapy
VERSTILE USE: Made of food grade 304 stainless steel and sturdy ABS plastic base, the balls glide smoothly in any direction; Great for hitting hard-to-reach pain spots; Can be used with massage oil, essential oils or lotion for aromatherapy; Great for all ages and activity levels; No leakage or dripping water like normal ice packs
RELIEVE & REJUVENATE: Our body roller is great for the back, neck, calf, leg, foot, hip; Helps treat muscle injuries, surgery pain, swelling, stiffness, or other pain and ailments; Manual massage ball is great to use after the gym or yoga, work; treats muscle fatigue and pain
EASY TO CARRY & CLEAN: Our 2.75” palm size ball can be stored or carried in the included fabric pouch for on the go use; the ball can be removed easily for cleaning & specialized uses
Brand: | Medlot |
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Isin: | I5LU4X75XP4Q |

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MONEY BACK GUARANTEE
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This roller ball massage tool is great for the back, neck, wrist, chest, leg, foot, hip, shins, calves and forearms to help with deep tissue, tension release, trigger points, plantar fasciitis, tennis elbow, myofascial release, migraine, shoulder surgery, injury pain and swelling, fibromyalgia, circulation issues or even as a cold facial beauty massage
Cold Therapy
Store the cryosphere in a freezer for 2 hours before using as an ice massage.
If it’s too cold right out of the freezer, let it sit at room temperature until it reaches a comfortable temperature. Do not apply directly on wet skin.
Hot Therapy
Place knot roller ball in hot tap water for about 10mins for warm therapy.
Non-toxic Gel Inside
Inner gel allows the physical therapy ball to maintain heat or cold for extended periods of time. Will return to room temperature gradually during use.
360° Free Swivel
The stress roller glides smoothly in any direction; Great for gently massaging and targeting specific areas of pain.
2 IN 1 MASSAGE ROLLER: Our massage ball combines benefits of traditional Myofascial Release (foam rolling massage) and Cryotherapy (cold therapy); Uses to treat deep tissue aches, muscle knots, soreness or tension, trigger points, plantar fasciitis, tennis elbow, myofascial release
COLD / HOT ROLLER MASSAGER: Filled with Non-Toxic Gel, you can cool the muscle roller in a freezer for 2 hours for continuous cold relief for up to 6 hours, or place it in hot water for about 10mins for warm therapy
VERSTILE USE: Made of food grade 304 stainless steel and sturdy ABS plastic base, the balls glide smoothly in any direction; Great for hitting hard-to-reach pain spots; Can be used with massage oil, essential oils or lotion for aromatherapy; Great for all ages and activity levels; No leakage or dripping water like normal ice packs
RELIEVE & REJUVENATE: Our body roller is great for the back, neck, calf, leg, foot, hip; Helps treat muscle injuries, surgery pain, swelling, stiffness, or other pain and ailments; Manual massage ball is great to use after the gym or yoga, work; treats muscle fatigue and pain
EASY TO CARRY & CLEAN: Our 2.75” palm size ball can be stored or carried in the included fabric pouch for on the go use; the ball can be removed easily for cleaning & specialized uses
- Model Name: 12W-3214-P
- Massage Therapy Technique: Rolling
- Brand: Medlot
- Massager Form: Massage Ball
- Part Number: 12W-3214-P
- Style: Modern
- Target Use Body Part: Whole Body
- Model Number: 12W-3214-P
- Power Source Type: No Power Needed
- Material: Acrylonitrile Butadiene Styrene, Plastic, Stainless Steel
- Product Grade: New
- Is Cordless: Yes
- Unit Count: 2.0
- EAN: 6958104873683
- ISBN: 6958104873683
- Package Dimensions LxWxH: 7.4x3.7x3.23 Inches
- Type: Does not apply
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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