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Neck Ice Pack Wrap,Cervical Ice Pack,Cold Compress Ice Packs for Neck Injuries Reusable Cold & Hot Therapy Adjustable Flexible Gel Migraine Ice Head Wrap for Neck Pressure (Navy)

Brand: HEALSTOK
  • 【Keep Cold Longer】 The ice packs for neck injuries reusable uses more high-quality gel. The exclusive formulation of the gel allows our product to keep cold for 3-4 minutes longer than other products, and the water is not easy to lose.The neck ice packs for injuries reusable can relieve your pain in time, help you sleep at ease, and reduce the need for drugs
  • 【High Quality Material】 The neck ice pack is made of high quality gel, which is firm, durable and non-toxic. The gel is more resistant to deformation and keep soft even after freezing. The outer layer of gel is wrapped with Lycra fabric and hook nylon fabric. Lycra fabric is soft and skin-friendly,which can transform cold feeling to you
  • 【One Size Fits ALL】The neck ice pack wrap comes with an extension band with a magic tape, can be adjusted according to the neck circumference and it's suitable for any head type and most of the head circumference. The neck ice pack wrap gel is made of comfortable and elastic fabric, and has a slight sense of compression when wearing. You can walk and lie on your side with a headache cap, and will not slip when working
  • 【Multiple Uses】The biggest difference between the ice pack neck and other brands is that it is not only suitable for the head, but also for other parts of the body. Because the neck ice pack is equipped with an extension belt, which can adjust different sizes, it can be applied to the neck, wrist, ankle, headache ice pack wrap, wrist ice pack wrap, ankle ice pack wrap
  • 【Hot & Cold Therapy】Cold & Hot therapy is a natural and harmless form of treatment. Cold therapy:put the cervical ice pack in a plastic bag it comes in to the freezer for 2 hours at 4°F to ready use.Hot therapy:put the ice neck wrap in the microwave oven.Heat for 45 seconds with middle power.If more heat required,microwave in increments of 10 seconds.But don't heat for more than a total of 60 seconds
Brand: HEALSTOK
Size: One Size
Color: Navy
Manufacturer: HEALSTOK
Part Number: 2R9NV85
Material Type: Gel, Lycra fabric, Nylon
Product Dimensions: 2.32 x 3.58 x 7.56 inches; 1.39 pounds
Isin: IJFSYZMV8FXN

$39.79

  • Free shipping in US
  • Shipping: $6.5 Standard Shipping (5-10 Business Days)
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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Neck Ice Pack Wrap,Cervical Ice Pack,Cold Compress Ice Packs for Neck Injuries Reusable Cold & Hot Therapy Adjustable Flexible Gel Migraine Ice Head Wrap for Neck Pressure (Navy)

Neck Ice Pack Wrap,Cervical Ice Pack,Cold Compress Ice Packs for Neck Injurie...

$39.79


Applying HEALSTOK neck ice pack support can help relieve neck pressure and Injuries,swelling,bruises,helping you recover more quickly.

HEALSTOK neck ice pack wrap has the following features:
Feature 1:
Suitable for cold therapy and hot therapy. It can be refrigerated, frozen or heated in the microwave oven to achieve different effects of cold therapy and heat therapy.
Feature 2.
Innovative double-sided fabric. The ice pack for neck is made of durable, high quality nylon loop fabric, which can adjust the length.The back side of neck ice pack wrap gel is soft Lycra fabric which can directly transfer temperature to relieve pain in time.
Feature 3:
Highest grade medical gel. More than one hundred tests were conducted to produce the best, longest lasting gel formula, for more effective and efficient healing.
COLD THERAPY-FREEZER
The ice neck wrap apply cold therapy for periods of up to 20 minutes every 2 to 4 hours. (Adjust using time upon ice pack freezing hour and outdoor temperature when use)
HOT THERAPY -MICROWAVE HEATING
Lay neck ice packs for injuries reusable put in the microwave oven for 60s on medium power.(Heating time adjustment depends on the power you selected).

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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