Neocutis NEOCUTIS Lumiere Firm (0.5oz/15ml)
Neocutis NEOCUTIS Lumiere Firm (0.5oz/15ml)
Neocutis NEOCUTIS Lumiere Firm (0.5oz/15ml)
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## NEOCUTIS Lumiere Firm (0.5oz/15ml): Intensely Firming & Brightening Eye Cream
**Description:**
NEOCUTIS Lumiere Firm is a potent and luxurious eye cream meticulously formulated to address the visible signs of aging around the delicate eye area. This advanced treatment combines the power of PSP® (Processed Skin Cell Proteins), Neocutis's proprietary and clinically proven skin-rejuvenating technology, with targeted peptides and nourishing ingredients to deliver a comprehensive solution for firmer, brighter, and more youthful-looking eyes.
**Key Benefits:**
* **Intense Firming & Lifting:** Lumiere Firm significantly improves the appearance of fine lines, wrinkles, and crow's feet. Its potent blend of peptides and PSP® works synergistically to stimulate collagen production, leading to noticeably firmer and more lifted skin around the eyes. This helps reduce the appearance of sagging eyelids and loss of elasticity.
* **Dark Circle Reduction:** This eye cream actively targets the underlying causes of dark circles by improving microcirculation and reducing the buildup of pigment under the eyes. The formula helps to brighten the under-eye area, diminishing the appearance of dark circles and promoting a more rested and rejuvenated look.
* **Puffiness Relief:** Lumiere Firm contains ingredients that help to reduce puffiness and under-eye bags by draining excess fluid and improving lymphatic drainage. This leads to a smoother, more refined eye contour.
* **Improved Texture & Tone:** The rich and hydrating formula improves the overall texture and tone of the skin around the eyes, smoothing out crepiness and creating a more even and luminous complexion.
* **Deep Hydration:** Lumiere Firm provides intense hydration to the delicate eye area, which helps to plump up the skin and minimize the appearance of fine lines and wrinkles. Hydration also contributes to a healthier and more radiant appearance.
* **Antioxidant Protection:** Formulated with antioxidants, Lumiere Firm helps to protect the delicate eye area from environmental aggressors such as free radicals, which can contribute to premature aging. This helps to maintain the skin's youthful appearance and prevent future damage.
**Key Ingredients:**
* **PSP® (Processed Skin Cell Proteins):** Neocutis's signature ingredient, PSP®, is a complex blend of human growth factors, cytokines, and matrix proteins that support collagen and elastin production. This helps to improve skin firmness, elasticity, and texture.
* **Human Growth Factors:** These powerful proteins stimulate fibroblast activity, promoting collagen synthesis and reducing the appearance of wrinkles.
* **Peptides:** A targeted blend of peptides, including matrixyl 3000 and others, work synergistically to promote collagen production and strengthen the skin's underlying structure.
* **Caffeine:** Helps to constrict blood vessels, reducing the appearance of dark circles and puffiness.
* **Hyaluronic Acid:** A powerful humectant that attracts and retains moisture, providing intense hydration and plumping the skin.
* **Vitamin E:** An antioxidant that helps to protect the skin from free radical damage and supports overall skin health.
**Texture & Feel:**
Lumiere Firm features a luxurious, creamy texture that absorbs quickly and completely into the skin. It leaves the eye area feeling hydrated, smooth, and comfortable without leaving any greasy residue.
**Suitable for:**
* All skin types
* Individuals concerned with fine lines, wrinkles, crow's feet, dark circles, puffiness, and loss of firmness around the eyes
* Those seeking a potent and clinically proven eye cream to rejuvenate and brighten the eye area
**Directions for Use:**
1. After cleansing and toning, gently pat a small amount of Lumiere Firm onto the skin around the eyes, using your ring finger.
2. Apply along the orbital bone, avoiding direct contact with the eyes.
3. Use morning and evening for best results.
4. Can be worn under makeup.
**Precautions:**
* For external use only.
* Avoid direct contact with eyes. If contact occurs, rinse thoroughly with water.
* Discontinue use if irritation develops.
**Size:**
0. 5 oz / 15 ml
**Experience the difference with NEOCUTIS Lumiere Firm and reveal brighter, firmer, and more youthful-looking eyes.**
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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