Neocutis NEOCUTIS Lumiere Firm Riche (0.5oz/15ml)
Neocutis NEOCUTIS Lumiere Firm Riche (0.5oz/15ml)
Neocutis NEOCUTIS Lumiere Firm Riche (0.5oz/15ml)
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## NEOCUTIS Lumiere Firm Riche: Age-Defying Eye Cream (0.5oz/15ml)
**Unveil Brighter, Firmer, and More Radiant Eyes**
NEOCUTIS Lumiere Firm Riche is a luxurious, intensely hydrating eye cream designed to combat the visible signs of aging around the delicate eye area. This potent formula leverages a unique combination of scientifically advanced ingredients to target wrinkles, crow's feet, dark circles, puffiness, and loss of firmness, resulting in a visibly smoother, brighter, and more youthful appearance.
**Key Benefits:**
* **Firms and Tightens:** The powerful formula contains a high concentration of **Processed Skin Proteins (PSP®)**, NEOCUTIS's proprietary growth factor blend. PSP® is clinically proven to stimulate collagen and elastin production, improving skin elasticity and reducing the appearance of fine lines and wrinkles. This leads to a noticeable firming and tightening effect, lifting and sculpting the skin around the eyes.
* **Reduces the Appearance of Dark Circles:** A complex of light-reflecting ingredients and targeted actives work synergistically to minimize the appearance of dark circles. These ingredients help to improve microcirculation, reduce the build-up of melanin, and diffuse light, creating a brighter and more even skin tone.
* **Minimizes Puffiness:** The formula incorporates specialized ingredients that help to reduce fluid retention and inflammation, minimizing the appearance of under-eye puffiness. This results in a smoother, more defined eye contour.
* **Intense Hydration:** Infused with a rich blend of emollients and humectants, Lumiere Firm Riche provides deep and lasting hydration to the delicate eye area. This helps to plump up fine lines and wrinkles, leaving the skin feeling soft, supple, and comfortable.
* **Improves Skin Texture:** The unique blend of ingredients works to improve the overall texture of the skin around the eyes, smoothing away roughness and promoting a more even and refined appearance.
* **Non-Irritating and Gentle:** Formulated with sensitive skin in mind, Lumiere Firm Riche is ophthalmologist-tested and free of fragrances and dyes, making it suitable for even the most delicate skin types.
**Key Ingredients:**
* **Processed Skin Proteins (PSP®):** NEOCUTIS's patented blend of growth factors and cytokines that stimulate collagen and elastin production for visible firmness and wrinkle reduction.
* **Hydrolyzed Lupin Protein:** Helps improve the look of under-eye bags and puffiness.
* **Caffeine:** Known for its vasoconstrictive properties, caffeine helps to reduce the appearance of dark circles and puffiness.
* **Hyaluronic Acid:** A powerful humectant that attracts and retains moisture, providing deep hydration and plumping up fine lines and wrinkles.
* **Vitamin E (Tocopheryl Acetate):** A potent antioxidant that protects the skin from free radical damage and helps to maintain hydration.
* **Glycerin:** A humectant that draws moisture from the air to the skin, providing long-lasting hydration.
* **Light-Reflecting Ingredients:** Strategically selected pigments and ingredients that diffuse light, minimizing the appearance of dark circles and creating a brighter, more radiant appearance.
**Texture and Application:**
Lumiere Firm Riche has a rich, creamy texture that melts effortlessly into the skin, providing immediate comfort and hydration.
**How to Use:**
1. Gently cleanse and dry your face.
2. Apply a small amount (about the size of a grain of rice) of Lumiere Firm Riche to the delicate skin around the eye, using your ring finger.
3. Gently pat the cream into the skin, working from the inner corner of the eye outwards, following the orbital bone.
4. Avoid direct contact with the eyes.
5. Use morning and evening for optimal results.
**Ideal For:**
* Individuals with fine lines and wrinkles around the eyes
* Those experiencing dark circles and puffiness
* People looking to improve skin firmness and elasticity around the eyes
* Individuals with dry or dehydrated skin around the eyes
* Those seeking a gentle and effective eye cream
**Size:** 0.5 oz / 15 ml
**Packaging:**
Lumiere Firm Riche is packaged in a sleek and hygienic pump dispenser, designed to protect the formula from air and light exposure and ensure optimal product efficacy.
**Experience the NEOCUTIS Difference:**
Lumiere Firm Riche is more than just an eye cream; it's a scientifically advanced solution for achieving brighter, firmer, and more youthful-looking eyes. Invest in your skin and discover the transformative power of NEOCUTIS.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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