Nexxus Nexxus Conditioner for damanged hair Keraphix visibly heal signs of severe hair damage 400 ml
Nexxus Nexxus Conditioner for damanged hair Keraphix visibly heal signs of severe hair damage 400 ml
Nexxus Nexxus Conditioner for damanged hair Keraphix visibly heal signs of severe hair damage 400 ml
- Nexxus Keraphix Damage Healing Conditioner targets damaged areas of hair, delivering a smooth, conditioned feel
- A keratin conditioner infused with an exclusive PROTEINFUSION blend with Keratin Protein and Black Rice
- Salon quality hair conditioner formulated with efficient conditioning and detangling benefits
- Features a complex rich in protein and nutrients, known to provide softness and to nourish the hair
- This hair care product heal signs of hair damage while bringing strength with weightless effect
- Continued use with Keraphix system enables restorative agents to increase the resilience of hair’s cortex
| Isin: | IWXFZAVEGKR7 |
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Fast Shipping
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At Nexxus, we understand that the hair structure consists of up to 90% protein, so we believe helping hair return to its optimal state means treating it with protein at high levels. Nexxus scientists set out to find inspiration from precious ingredients that could help seal severely damaged hair using a cutting-edge approach to protein research called Proteomics. The Nexxus Keraphix Healing System for Severely Damaged Hair, with Keratin Protein and Black Rice, heals visible signs of severe hair damage. Rice has long been a storied secret of strong healthy hair for women of the Huangluo village in China, where fermented rice water has unlocked the key to growing long, luxurious hair. Women of the village go to great lengths to preserve their hair by washing it in fermented rice water and often undergo just one haircut their entire lifetime. Extensive testing showed that Glutamic Acid is a key amino acid lost in hair when it is exposed to severe damage. After finding that Black Rice was among the richest sources of Glutamic Acid in nature, Nexxus combined this ingredient with Keratin Protein and other essential nutrients to create a new hair healing ritual for clinically proven healthy-looking hair with just one use. Salon-crafted with our exclusive PROTEINFUSION blend with Keratin Protein and Black Rice, Keraphix Conditioner acts as the second step of the treatment process, healing signs of damage while bringing strength with weightless effect. Step 1: Apply Keraphix Shampoo for Severely Damaged Hair to wet hair and experience the rich foamy lather. Rinse thoroughly. Step 2: Follow with Keraphix Conditioner for Severely Damaged Hair or Keraphix Masque for Severely Damaged Hair to help heal signs of damage. Step 3: Once a week, follow with the Keraphix Reconstructing Treatment for a complete hair treatment for healthy-looking, soft and smooth hair.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
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- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
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You can track your shipment anytime using the Track Your Order page on our website.
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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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