One Step Beyond: 70 Episodes (DVD, 2015, 6-Disc Set)
One Step Beyond: 70 Episodes (DVD, 2015, 6-Disc Set)
Created by Merwin Gerard, One Step Beyond presents storylines that defy understanding as well as an exploration of the unknown and supernatural. The original series ran for three seasons on ABC from January 1959 to July 1961.
Produced a year before Twilight Zone, this series sparked the growing interest in paranormal suspense in the late 1950's. The primary difference between the two shows was the effort One Step Beyond made to discover and present "real" stories of supernatural events and recreate them for each episode - all said to be based on true events. Ultimately, solutions to the mysteries were never found, leaving viewers bewildered as to the scope of their reality.
Episode synopses included inside!
Disc 1 - 12 Episodes
The Bride Possessed (S.1, Ep. 1 - 1/20/59) Newlywed Matt Conroy is confused when his wife Sally seems to have taken on a new persona.
Night of April 14th (S.1, Ep. 2 - 1/27/59) After being plagued by nightmares of drowning, a bride-to-be is horrified when her fiancé announces a honeymoon trip aboard the Titanic.
Emergency Only (S.1, Ep. 3 - 2/3/59) A skeptic has his beliefs tested when events begin to unfold as a psychic had predicted.
The Dark Room (S.1, Ep. 4 - 2/10/59) A photographer on assignment in France has a brush with death by the hands of a client.
Twelve Hours to Live (S.1, Ep. 5 - 2/17/59) As an angry husband storms out after a fight, his wife begins to sense that he is in immediate danger and needs help.
Epilogue (S.1, Ep. 6 - 2/24/59) A recovering alcoholic is pushed to his limits when his family is trapped in a collapsed mine.
The Dream (S.1, Ep. 7 - 3/3/59) A soldier and his wife are haunted by premonitions of the other’s death during WWII.
Premonition (S.1, Ep. 8 - 3/10/59) Debbie is haunted by the fear of her own demise at the hands of a chandelier in her home.
The Dead Part of the House (S.1, Ep. 9 - 3/17/59) A young girl befriends three spirits that have taken up residence in her home.
The Vision (S.1, Ep. 10 - 3/24/59) French soldiers are called into question after abandoning their posts and claiming to witness a supernatural event.
The Devil’s Laughter (S.1, Ep. 11 - 3/31/59) Convicted killer John Marriott is seemingly becoming the hardest man to execute.
The Return of Mitchell Campion (S.1, Ep. 12 - 4/7/59) Mitchell Campion is enjoying his Mediterranean vacation, until a strong case of déjà vu and mistaken identity seem to take hold.
Disc 2 - 12 Episodes
The Navigator (S.1, Ep. 13 - 4/14/59) A ship’s course is changed, bringing the crew in contact with a ghost ship and a missing captain, now onboard as a stowaway.
The Secret (S.1, Ep. 14 - 4/21/59) An unloved woman conjures up an imaginary lover that may not be just an illusion after all.
The Aerialist (S.1, Ep. 15 - 4/28/59) A guilt-ridden aerialist leaves his career after a tragic accident, only to return and be saved from befalling the same tragedy by an unseen force.
The Burning Girl (S.1, Ep. 16 - 5/5/59) The unassuming Alice Denning seems to harbor a phenomenal talent after accusations of arson.
The Haunted U-Boat (S.1, Ep. 17 - 5/12/59) A haunted U-Boat forces its crew to surrender after noises aboard the craft keep giving away their location.
The Image of Death (S.1, Ep. 18 - 5/19/59) A nobleman is haunted by the taunting image of his murdered wife’s face, and ultimately frightens his new wife to death.
The Captain’s Guests (S.1, Ep. 19 - 5/26/59) A New York couple retreats to a lovely New England town, only to be haunted by the mean spirit of an old sea captain that has passed.
Echo (S.1, Ep. 20 – 6/2/59) After being cleared of his wife’s murder, Paul seeks a retreat in the countryside, only to be found by his angered brother-in-law.
Front Runner (S.1, Ep. 21 – 6/9/59) Two jockeys are competing for top place, when a strange supernatural event gives one competitor an advantage.
The Riddle (S.1, Ep. 22 – 6/16/59) American tourists become convinced that a beggar they meet on the streets of India is out to kill them.
Delusion (S.2, Ep. 1 – 9/15/59) An eligible blood donor refuses to help, given the nature of his supernatural talents.
Ordeal on Locust Street (S.2, Ep. 2 – 9/22/59) A family is plagued by their son’s deformity, until they are aided by a strange hypnotist that claims he can help.
Disc 3 - 12 Episodes
Brainwave (S.2, Ep. 3 – 10/6/59) During WWII, surgery must be performed on an injured captain using only radio guide from a distant ship.
Doomsday (S.2, Ep. 4 – 10/13/59) After an innocent woman is burned at the stake, she places a curse on the town causing the early death of each family’s first-born son.
The Inheritance (S.2, Ep. 6 – 10/27/59) Aged gigolo Michael is convinced that a piece of jewelry from a former love may be cursed.
The Open Window (S.2, Ep. 7 – 11/3/59) Artist Anthony March has a premonition of his neighbor’s untimely death.
Message from Clara (S.2, Ep. 8 – 11/10/59) A student begins to fall for his teacher, but there may be more than meets the eye when he suspects that his deceased girlfriend may be involved.
Forked Lightning (S.2, Ep. 9 – 11/17/59) Two strangers are brought together by a strange psychic phenomenon that cannot be explained and may result in the untimely death of both of them.
Reunion (S.2, Ep. 10 – 11/24/59) A young group makes a pact on the eve of the war to reunite the first Sunday after the war’s end.
Dead Ringer (S.2, Ep. 11 – 12/1/59) A woman claims her sister is responsible for a string of arsons taking place, only to find out that her sister passed away many years ago.
The Stone Cutter (S.2, Ep. 12 – 12/8/59) Once a date is preemptively carved into his gravestone, Simon is convinced that his fate has been sealed.
Make Me Not a Witch (S.2, Ep. 14 – 12/22/59) A peaceful farming village is stirred up when the farmer’s daughter is able to read minds, and possibly save two lives in the process.
The Hand (S.2, Ep. 15 – 12/29/59) The bloody hands of guilt torture a piano player after committing a murder.
Earthquake (S.2, Ep. 17 – 1/12/60) A hotel bellboy’s premonitions of impending catastrophe are ignored by a group of well-to-do opera patrons. Disc 4 - 12 Episodes
The Forests of the Night (S.2, Ep. 18 – 1/19/60) A hunting trip takes a strange turn when an ancient Chinese game is unearthed.
Call from Tomorrow (S.2, Ep. 19 – 1/26/60) A famous young actress is haunted by the death of her young daughter, whom she insists is in need of her.
Who Are You? (S.2, Ep. 20 – 2/2/60) A young woman is recovering from scarlet fever as she tries to reconcile the shadows of her old life.
The Lovers (S.2, Ep. 22 – 2/16/60) Two lovers are threatened by supernatural forces that try their best to break the union.
Vanishing Point (S.2, Ep. 23 – 2/23/60) After a woman disappears in her own home, it’s discovered that previous tenants of the same house have previously vanished as well.
The Mask (S.2, Ep. 24 – 3/1/60) After a WWII Lieutenant bails out of a plane over the desert, he somehow acquires the mind and face of a long dead pharaoh.
The Haunting (S.2, Ep. 25 – 3/8/60) A suspicious friend is plagued by guilt after letting his best friend die as an act of vengeance.
The Explorer (S.2, Ep. 26 – 3/15/60) A ghostly guide helps lost explorers navigate to safety.
The Clown (S.2, Ep. 27 – 3/22/60) A vengeance seeking mute clown is relentlessly haunting a guilty murderer.
I Saw You Tomorrow (S.2, Ep. 28 – 4/5/60) A premonition of a murdered woman in a mansion haunts a young man; the very woman shows up as a guest.
Encounter (S.2, Ep. 29 – 4/12/60) A plane disappears as talk of a UFO and supernatural forces being involved begin to arise.
Delia (S.2, Ep. 32 – 5/3/60) When a young man meets the woman of his dreams, he begins to realize that she may be too good to be true.
Disc 5 - 11 Episodes
The Visitor (S.2, Ep. 33 – 5/10/60) A bitter woman ends her marriage only to reconcile with her ex after a strange vision comes to her.
Gypsy (S.2, Ep. 34 – 5/17/60) A mysterious gypsy tries to convince a convict to return to prison.
Contact (S.2, Ep. 35 – 5/24/60) A pocket watch seems to be haunted by a murder-plotting spirit.
House of the Dead (S.2, Ep. 37 – 6/7/60) A British soldier loses the love of his life and quickly grows disillusioned in the streets of Hong Kong.
Goodbye Grandpa (S.2, Ep. 38 – 6/14/60) After the death of their grandfather, siblings seem to be receiving messages from beyond the grave.
The Storm (S.2, Ep. 39 – 6/21/60) A famous painting is completed with a help of the artist’s spirit from the great beyond.
Tidalwave (S.3, Ep. 1 – 8/30/60) After a tsunami threatens a wheelchair bound woman, she is saved by her deaf neighbor and possible unseen forces.
Anniversary of a Murder (S.3, Ep. 2 – 9/27/60) An adulterous businessman tries to hide the accidental death of young boy, until he begins to hear the young boy’s voice from beyond the grave.
Moment of Hate (S.3, Ep. 6 – 10/25/60) A businesswoman is convinced that her powers of suggestion are so strong that they could even influence the will to murder.
To Know the End (S.3, Ep. 7 – 11/1/60) A young woman begins to receive strange visions during WWII that may help aid her country.
The Trap (S.3, Ep. 8 – 11/15/60) A young man discovers a strange parallel universe with dangerous repercussions.
Disc 6 - 11 Episodes
Tonight at 12:17 (S.3, Ep. 11 – 12/6/60) An expecting mother discovers that she has acquired psychic abilities that just may save the life of her unborn baby.
Where Are They? (S.3, Ep. 12 – 12/13/60) Two strange cases of unidentified phenomena are investigated, as the perpetrators seemed to have disappeared without a trace.
Legacy of Love (S.3, Ep. 13 – 12/20/60) Two people are drawn to a remote town and to each other without explanation.
Rendezvous (S.3, Ep. 14 – 12/27/60) After refusing to accept that her husband may not return after being lost at sea, it seems as though the heartbroken wife has gained a guardian angel.
The Executioner (S.3, Ep. 15 – 1/3/61) Revenge befalls a sadistic colonel after the death of a beloved soldier’s dog.
The Last Round (S.3, Ep. 16 – 1/10/61) A boxer receives a visit from a long gone fellow prizefighter, warning him of an impending curse that may come true.
Dead Man’s Tale(S.3, Ep. 17 – 1/17/61) A newsman publishes a last minute story that just may restore the glory of his once prosperous career.
The Gift (S.3, Ep. 19 – 1/31/61) A phony fortuneteller is startled of what she sees when she receives the actual gift of clairvoyance.
Person Unknown (S.3, Ep. 20 – 2/7/61) A Mexican monastery hall becomes haunted by the spirit of an Aztec warrior and an escaped prisoner that must prove his innocence.
Night of Decision (S.3, Ep. 21 – 2/21/61) George Washington is plagued by visions of a civil war that seem to be beyond his control.
Midnight (S.3, Ep. 33 – 6/13/61) A mysterious woman on the London Bridge bewitches a young writer.
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Created by Merwin Gerard, One Step Beyond presents storylines that defy understanding as well as an exploration of the unknown and supernatural. The original series ran for three seasons on ABC from January 1959 to July 1961.
Produced a year before Twilight Zone, this series sparked the growing interest in paranormal suspense in the late 1950's. The primary difference between the two shows was the effort One Step Beyond made to discover and present "real" stories of supernatural events and recreate them for each episode - all said to be based on true events. Ultimately, solutions to the mysteries were never found, leaving viewers bewildered as to the scope of their reality.
Episode synopses included inside!
Disc 1 - 12 Episodes
The Bride Possessed (S.1, Ep. 1 - 1/20/59) Newlywed Matt Conroy is confused when his wife Sally seems to have taken on a new persona.
Night of April 14th (S.1, Ep. 2 - 1/27/59) After being plagued by nightmares of drowning, a bride-to-be is horrified when her fiancé announces a honeymoon trip aboard the Titanic.
Emergency Only (S.1, Ep. 3 - 2/3/59) A skeptic has his beliefs tested when events begin to unfold as a psychic had predicted.
The Dark Room (S.1, Ep. 4 - 2/10/59) A photographer on assignment in France has a brush with death by the hands of a client.
Twelve Hours to Live (S.1, Ep. 5 - 2/17/59) As an angry husband storms out after a fight, his wife begins to sense that he is in immediate danger and needs help.
Epilogue (S.1, Ep. 6 - 2/24/59) A recovering alcoholic is pushed to his limits when his family is trapped in a collapsed mine.
The Dream (S.1, Ep. 7 - 3/3/59) A soldier and his wife are haunted by premonitions of the other’s death during WWII.
Premonition (S.1, Ep. 8 - 3/10/59) Debbie is haunted by the fear of her own demise at the hands of a chandelier in her home.
The Dead Part of the House (S.1, Ep. 9 - 3/17/59) A young girl befriends three spirits that have taken up residence in her home.
The Vision (S.1, Ep. 10 - 3/24/59) French soldiers are called into question after abandoning their posts and claiming to witness a supernatural event.
The Devil’s Laughter (S.1, Ep. 11 - 3/31/59) Convicted killer John Marriott is seemingly becoming the hardest man to execute.
The Return of Mitchell Campion (S.1, Ep. 12 - 4/7/59) Mitchell Campion is enjoying his Mediterranean vacation, until a strong case of déjà vu and mistaken identity seem to take hold.
Disc 2 - 12 Episodes
The Navigator (S.1, Ep. 13 - 4/14/59) A ship’s course is changed, bringing the crew in contact with a ghost ship and a missing captain, now onboard as a stowaway.
The Secret (S.1, Ep. 14 - 4/21/59) An unloved woman conjures up an imaginary lover that may not be just an illusion after all.
The Aerialist (S.1, Ep. 15 - 4/28/59) A guilt-ridden aerialist leaves his career after a tragic accident, only to return and be saved from befalling the same tragedy by an unseen force.
The Burning Girl (S.1, Ep. 16 - 5/5/59) The unassuming Alice Denning seems to harbor a phenomenal talent after accusations of arson.
The Haunted U-Boat (S.1, Ep. 17 - 5/12/59) A haunted U-Boat forces its crew to surrender after noises aboard the craft keep giving away their location.
The Image of Death (S.1, Ep. 18 - 5/19/59) A nobleman is haunted by the taunting image of his murdered wife’s face, and ultimately frightens his new wife to death.
The Captain’s Guests (S.1, Ep. 19 - 5/26/59) A New York couple retreats to a lovely New England town, only to be haunted by the mean spirit of an old sea captain that has passed.
Echo (S.1, Ep. 20 – 6/2/59) After being cleared of his wife’s murder, Paul seeks a retreat in the countryside, only to be found by his angered brother-in-law.
Front Runner (S.1, Ep. 21 – 6/9/59) Two jockeys are competing for top place, when a strange supernatural event gives one competitor an advantage.
The Riddle (S.1, Ep. 22 – 6/16/59) American tourists become convinced that a beggar they meet on the streets of India is out to kill them.
Delusion (S.2, Ep. 1 – 9/15/59) An eligible blood donor refuses to help, given the nature of his supernatural talents.
Ordeal on Locust Street (S.2, Ep. 2 – 9/22/59) A family is plagued by their son’s deformity, until they are aided by a strange hypnotist that claims he can help.
Disc 3 - 12 Episodes
Brainwave (S.2, Ep. 3 – 10/6/59) During WWII, surgery must be performed on an injured captain using only radio guide from a distant ship.
Doomsday (S.2, Ep. 4 – 10/13/59) After an innocent woman is burned at the stake, she places a curse on the town causing the early death of each family’s first-born son.
The Inheritance (S.2, Ep. 6 – 10/27/59) Aged gigolo Michael is convinced that a piece of jewelry from a former love may be cursed.
The Open Window (S.2, Ep. 7 – 11/3/59) Artist Anthony March has a premonition of his neighbor’s untimely death.
Message from Clara (S.2, Ep. 8 – 11/10/59) A student begins to fall for his teacher, but there may be more than meets the eye when he suspects that his deceased girlfriend may be involved.
Forked Lightning (S.2, Ep. 9 – 11/17/59) Two strangers are brought together by a strange psychic phenomenon that cannot be explained and may result in the untimely death of both of them.
Reunion (S.2, Ep. 10 – 11/24/59) A young group makes a pact on the eve of the war to reunite the first Sunday after the war’s end.
Dead Ringer (S.2, Ep. 11 – 12/1/59) A woman claims her sister is responsible for a string of arsons taking place, only to find out that her sister passed away many years ago.
The Stone Cutter (S.2, Ep. 12 – 12/8/59) Once a date is preemptively carved into his gravestone, Simon is convinced that his fate has been sealed.
Make Me Not a Witch (S.2, Ep. 14 – 12/22/59) A peaceful farming village is stirred up when the farmer’s daughter is able to read minds, and possibly save two lives in the process.
The Hand (S.2, Ep. 15 – 12/29/59) The bloody hands of guilt torture a piano player after committing a murder.
Earthquake (S.2, Ep. 17 – 1/12/60) A hotel bellboy’s premonitions of impending catastrophe are ignored by a group of well-to-do opera patrons. Disc 4 - 12 Episodes
The Forests of the Night (S.2, Ep. 18 – 1/19/60) A hunting trip takes a strange turn when an ancient Chinese game is unearthed.
Call from Tomorrow (S.2, Ep. 19 – 1/26/60) A famous young actress is haunted by the death of her young daughter, whom she insists is in need of her.
Who Are You? (S.2, Ep. 20 – 2/2/60) A young woman is recovering from scarlet fever as she tries to reconcile the shadows of her old life.
The Lovers (S.2, Ep. 22 – 2/16/60) Two lovers are threatened by supernatural forces that try their best to break the union.
Vanishing Point (S.2, Ep. 23 – 2/23/60) After a woman disappears in her own home, it’s discovered that previous tenants of the same house have previously vanished as well.
The Mask (S.2, Ep. 24 – 3/1/60) After a WWII Lieutenant bails out of a plane over the desert, he somehow acquires the mind and face of a long dead pharaoh.
The Haunting (S.2, Ep. 25 – 3/8/60) A suspicious friend is plagued by guilt after letting his best friend die as an act of vengeance.
The Explorer (S.2, Ep. 26 – 3/15/60) A ghostly guide helps lost explorers navigate to safety.
The Clown (S.2, Ep. 27 – 3/22/60) A vengeance seeking mute clown is relentlessly haunting a guilty murderer.
I Saw You Tomorrow (S.2, Ep. 28 – 4/5/60) A premonition of a murdered woman in a mansion haunts a young man; the very woman shows up as a guest.
Encounter (S.2, Ep. 29 – 4/12/60) A plane disappears as talk of a UFO and supernatural forces being involved begin to arise.
Delia (S.2, Ep. 32 – 5/3/60) When a young man meets the woman of his dreams, he begins to realize that she may be too good to be true.
Disc 5 - 11 Episodes
The Visitor (S.2, Ep. 33 – 5/10/60) A bitter woman ends her marriage only to reconcile with her ex after a strange vision comes to her.
Gypsy (S.2, Ep. 34 – 5/17/60) A mysterious gypsy tries to convince a convict to return to prison.
Contact (S.2, Ep. 35 – 5/24/60) A pocket watch seems to be haunted by a murder-plotting spirit.
House of the Dead (S.2, Ep. 37 – 6/7/60) A British soldier loses the love of his life and quickly grows disillusioned in the streets of Hong Kong.
Goodbye Grandpa (S.2, Ep. 38 – 6/14/60) After the death of their grandfather, siblings seem to be receiving messages from beyond the grave.
The Storm (S.2, Ep. 39 – 6/21/60) A famous painting is completed with a help of the artist’s spirit from the great beyond.
Tidalwave (S.3, Ep. 1 – 8/30/60) After a tsunami threatens a wheelchair bound woman, she is saved by her deaf neighbor and possible unseen forces.
Anniversary of a Murder (S.3, Ep. 2 – 9/27/60) An adulterous businessman tries to hide the accidental death of young boy, until he begins to hear the young boy’s voice from beyond the grave.
Moment of Hate (S.3, Ep. 6 – 10/25/60) A businesswoman is convinced that her powers of suggestion are so strong that they could even influence the will to murder.
To Know the End (S.3, Ep. 7 – 11/1/60) A young woman begins to receive strange visions during WWII that may help aid her country.
The Trap (S.3, Ep. 8 – 11/15/60) A young man discovers a strange parallel universe with dangerous repercussions.
Disc 6 - 11 Episodes
Tonight at 12:17 (S.3, Ep. 11 – 12/6/60) An expecting mother discovers that she has acquired psychic abilities that just may save the life of her unborn baby.
Where Are They? (S.3, Ep. 12 – 12/13/60) Two strange cases of unidentified phenomena are investigated, as the perpetrators seemed to have disappeared without a trace.
Legacy of Love (S.3, Ep. 13 – 12/20/60) Two people are drawn to a remote town and to each other without explanation.
Rendezvous (S.3, Ep. 14 – 12/27/60) After refusing to accept that her husband may not return after being lost at sea, it seems as though the heartbroken wife has gained a guardian angel.
The Executioner (S.3, Ep. 15 – 1/3/61) Revenge befalls a sadistic colonel after the death of a beloved soldier’s dog.
The Last Round (S.3, Ep. 16 – 1/10/61) A boxer receives a visit from a long gone fellow prizefighter, warning him of an impending curse that may come true.
Dead Man’s Tale(S.3, Ep. 17 – 1/17/61) A newsman publishes a last minute story that just may restore the glory of his once prosperous career.
The Gift (S.3, Ep. 19 – 1/31/61) A phony fortuneteller is startled of what she sees when she receives the actual gift of clairvoyance.
Person Unknown (S.3, Ep. 20 – 2/7/61) A Mexican monastery hall becomes haunted by the spirit of an Aztec warrior and an escaped prisoner that must prove his innocence.
Night of Decision (S.3, Ep. 21 – 2/21/61) George Washington is plagued by visions of a civil war that seem to be beyond his control.
Midnight (S.3, Ep. 33 – 6/13/61) A mysterious woman on the London Bridge bewitches a young writer.
Item Specifics
- Season: Complete Series Box Set
- Features: Black & White
- Movie/TV Title: One Step Beyond
- Region Code: DVD: 0/All (Region Free/Worldwide)
- Edition: Box Set, Collector's Edition, Deluxe Edition
- UPC: 0874757051499
- Format: DVD
- Language: English
- Rating: NR
- Director: John Newland
- Sub-Genre: Television
- Genre: TV Sci-Fi
- Studio: Film Chest
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If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Oops!
Sorry, it looks like some products are not available in selected quantity.