OUFEI Ponytail Extension Copper Brown Highlights Long Straight Synthetic Extensions Braid Velcro Natural Ponytail Hairpiece for Women 24 Inches
OUFEI Ponytail Extension Copper Brown Highlights Long Straight Synthetic Extensions Braid Velcro Natural Ponytail Hairpiece for Women 24 Inches
OUFEI Ponytail Extension Copper Brown Highlights Long Straight Synthetic Extensions Braid Velcro Natural Ponytail Hairpiece for Women 24 Inches
- Function: Extend your hair and add volume, even if you have short hair, just one extension ponytail you can create different versatile looks. You can trim it to your taste, braid it into a twist or perm it to your favourite look.
- High-quality material: 100% Japanese high-quality futura synthetic hair, we use imported synthetic hair to ensure that our products also look high-quality, soft and natural. With extremely close to the quality of real hair, smooth and not easy to tangle.
- Applicable objects and occasions: suitable for girls, women and black women to give their hair volume and length, it can be used all year round, especially in summer. Suitable for fashion, theme parties, weddings, dating, daily wear, parties and fashion shows and all other occasions.
- Easy to use: the hair wrap part has a built-in comb that keeps the hair in place. The hair can then be wrapped securely around the braid with a Velcro fastener, creating a seamless application. The beautiful transformation takes only 30 seconds and is easy to use.
- 30 days free return policy: We are committed to providing the best wigs and services. We test each wig carefully before shipping. Items can be returned within 30 days of receiving the shipment. If you have any suggestions or questions, please contact the OUFEI customer service team, we will be happy to help you and give you a satisfactory solution within 24 hours.
| Brand: | OUFEI |
|---|---|
| Color: | Copper Brown |
| Manufacturer: | OUFEI |
| Part Number: | 8H56Y3J |
| Material Type: | Synthetic |
| Isin: | INIDS8KZDSPW |
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Ponytail length: 24 inches.
Ponytail weight: 150 g.
Ponytail Material: Made of 100% high quality Futura synthetic hair, imported from Japan. Its physical properties, appearance, colour and texture are very similar to real hair and looks just like real hair. High temperature resistance, can be used below 160°C (320°F) to change the hairstyle with curling iron.
Package includes: 1 brand new ponytail wig + 2 free small hair clips for attachment.
Ponytail Storage: ponytail rarely deformed, keep the shape longer, can be stored in hair nets and plastic bags. Best in a cool, dry and will not be pressed into the room.
Washing:
1. Put the wig in cold or lukewarm water for 5-10 minutes (20℃ water), not too long, otherwise the hair will fall out easily.
2. Hand wash (not suitable for washing machine).
Warm tips:
1. Please wash gently, do not twist or pluck the hair in water to avoid tangles.
2. After prolonged use, please spray a little hair oil and then gently separate to avoid knots.
Please note:
The product is basically the same as the picture, if the item received is too different from the picture, please contact us. We have good customer service to protect the interests of our customers.
Items can be returned or exchanged for free within 30 days of receipt. We wish you a nice shopping day!
Ponytail weight: 150 g.
Ponytail Material: Made of 100% high quality Futura synthetic hair, imported from Japan. Its physical properties, appearance, colour and texture are very similar to real hair and looks just like real hair. High temperature resistance, can be used below 160°C (320°F) to change the hairstyle with curling iron.
Package includes: 1 brand new ponytail wig + 2 free small hair clips for attachment.
Ponytail Storage: ponytail rarely deformed, keep the shape longer, can be stored in hair nets and plastic bags. Best in a cool, dry and will not be pressed into the room.
Washing:
1. Put the wig in cold or lukewarm water for 5-10 minutes (20℃ water), not too long, otherwise the hair will fall out easily.
2. Hand wash (not suitable for washing machine).
Warm tips:
1. Please wash gently, do not twist or pluck the hair in water to avoid tangles.
2. After prolonged use, please spray a little hair oil and then gently separate to avoid knots.
Please note:
The product is basically the same as the picture, if the item received is too different from the picture, please contact us. We have good customer service to protect the interests of our customers.
Items can be returned or exchanged for free within 30 days of receipt. We wish you a nice shopping day!
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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