Pai Skincare - Hydrate | RESURRECTION GIRL Prebiotic Intensive Hydration & Plumping Mask, Hyaluronic Acid, Blue Tansy & Resurrection Plant. B-Corp, Organic, Cruelty Free, Vegan, Made In London.
Pai Skincare - Hydrate | RESURRECTION GIRL Prebiotic Intensive Hydration & Plumping Mask, Hyaluronic Acid, Blue Tansy & Resurrection Plant. B-Corp, Organic, Cruelty Free, Vegan, Made In London.
Pai Skincare - Hydrate | RESURRECTION GIRL Prebiotic Intensive Hydration & Plumping Mask, Hyaluronic Acid, Blue Tansy & Resurrection Plant. B-Corp, Organic, Cruelty Free, Vegan, Made In London.
- ULTRA-HYDRATING GEL MASK pours moisture into dry, lifeless skin. Antioxidant and anti-inflammatory with prebiotics to boost the skin's natural flora and build resilience. Suitable for all skin types, including sensitive.
- INSTANT RESULTS EVALUATED BY AN INDEPENDENT TRIAL*: 90% said their skin felt HYDRATED, 80% said their skin looked more RADIANT, 90% said their skin felt SMOOTHER, 87% said this mask has a SOOTHING effect. *Immediately after use, 1 week independent consumer trial of 55 women.
- HYALURONIC ACID maintains optimal skin hydration, and helps reduce Trans Epidermal Water Loss (TEWL), PENTAVITIN boosts tired and dry skin , PREBIOTIC INULIN builds skin resilience and protects from environmental stresses, ANTI INFLAMMATORY BLUE TANSY soothes irritation, RESURRECTION PLANT Extract mimics your skin's Natural Moisturising Factor to protect, brighten and moisturise for rapid renewal.
- TAKE 10 MINUTES FOR YOU: Apply generously to cleansed, dry skin with dry hands in upward, circular motions and leave for at least 10 minutes. Massage with moistened fingertips to create a silky milk. Rinse well with water. For best results, follow with Back To Life serum and Love and Haight moisturiser to further boost hydration levels. Use 1-2 times a week or whenever skin feels tight or dehydrated.
- GOODNESS BUILT IN: Pai formulates its own products with high performance natural ingredients that perform as well or better than synthetic alternatives and are better tolerated by skin, including sensitive. Certified Organic by COSMOS & Soil Association, Vegan, Cruelty Free. Patch tested on sensitive skin. Pai is Made by Pai in London.
| Brand: | Pai Skincare |
|---|---|
| Size: | 75 ml (Pack of 1) |
| Manufacturer: | Pai Skincare |
| Part Number: | RBGY3L1 |
| Brand Origin: | United Kingdom |
| Isin: | ID6PFR4HMARM |
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Resurrection Girl
The Resurrection plant is Pai's signature ingredient in this mask because it is innovative, sustainable and boosts hydration efficacy thanks to its complex of clever plant derived compounds.
But why "Resurrection Girl"? We took inspiration from the Alicia Keys song Girl on Fire, about a woman with kids struggling against the challenges and catastrophes life throws at her.
"She's just a girl and she's on fire" refers to her beauty, that's she is an extraordinary woman but is also human.
We wanted this mask to take care of the caregiver, the person who has to prioritise the needs of others ahead of their own. We want to encourage you to take 10 minutes out for yourself and to know that's OK, and to look amazing and reinvigorated afterwards.
The design on the packaging is a phoenix - a symbol of renewal and reinvention.
Goodness Built In
Pai means "goodness" in Maori and our Good For Skin philosophy is that the best natural ingredients provide superior efficacy and are better tolerated by skin, especially if it is sensitive or reactive.
Pai's in-house R&D team are challenged to innovate, to create products they want their families to use and are world class in performance and efficacy.
Pai makes all its products at Pai in London to deliver the vision of our formulators and the full benefits of the incredible natural ingredients.
Pai aims to be Good for the planet by working to minimise our impact: from organic cultivation to sustainable packaging, carbon neutral transport, renewable energy and even what goes down the plug hole.
Pai makes Good Claims you can trust. That's why we are B-Corp certified and our Natural, Organic, Vegan and Cruelty free claims are certified.
When you spend 15 years embedding goodness into everything we do, then we say, proudly, that Pai has Goodness Built In.
The Resurrection plant is Pai's signature ingredient in this mask because it is innovative, sustainable and boosts hydration efficacy thanks to its complex of clever plant derived compounds.
But why "Resurrection Girl"? We took inspiration from the Alicia Keys song Girl on Fire, about a woman with kids struggling against the challenges and catastrophes life throws at her.
"She's just a girl and she's on fire" refers to her beauty, that's she is an extraordinary woman but is also human.
We wanted this mask to take care of the caregiver, the person who has to prioritise the needs of others ahead of their own. We want to encourage you to take 10 minutes out for yourself and to know that's OK, and to look amazing and reinvigorated afterwards.
The design on the packaging is a phoenix - a symbol of renewal and reinvention.
Goodness Built In
Pai means "goodness" in Maori and our Good For Skin philosophy is that the best natural ingredients provide superior efficacy and are better tolerated by skin, especially if it is sensitive or reactive.
Pai's in-house R&D team are challenged to innovate, to create products they want their families to use and are world class in performance and efficacy.
Pai makes all its products at Pai in London to deliver the vision of our formulators and the full benefits of the incredible natural ingredients.
Pai aims to be Good for the planet by working to minimise our impact: from organic cultivation to sustainable packaging, carbon neutral transport, renewable energy and even what goes down the plug hole.
Pai makes Good Claims you can trust. That's why we are B-Corp certified and our Natural, Organic, Vegan and Cruelty free claims are certified.
When you spend 15 years embedding goodness into everything we do, then we say, proudly, that Pai has Goodness Built In.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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