Pillow Top Mattress Topper Queen Size, 4.5” Viscose Made from Bamboo Cooling Dual Layer Mattress Topper (2.7" Extra Thick Soft Plush Mattress Pad & 0.6" Gel Memory Foam &1.2" Firm Foam for Back Pain)
Pillow Top Mattress Topper Queen Size, 4.5” Viscose Made from Bamboo Cooling Dual Layer Mattress Topper (2.7" Extra Thick Soft Plush Mattress Pad & 0.6" Gel Memory Foam &1.2" Firm Foam for Back Pain)
Pillow Top Mattress Topper Queen Size, 4.5” Viscose Made from Bamboo Cooling Dual Layer Mattress Topper (2.7" Extra Thick Soft Plush Mattress Pad & 0.6" Gel Memory Foam &1.2" Firm Foam for Back Pain)
- 2 in 1 Dual Layer Design: The total height of queen mattress topper up to 4.5", featuring a 1.8 inch dual layer foam (0.6" cooling gel infused memory foam plus 1.2" base support firm foam ensures that isn't too soft for back support who has back issues) and a 2.7 inch extra thick quilted pillowtop mattress pad filled with ultra-soft down alternative fiber.The dual layer design of foam and pad increases comfort while providing sufficient support.
- Ultra Soft and Comfortable: SPRINGSPIRIT pillow top mattress topper uses natural viscose made from bamboo,ideal for sensitive sleepers. The purpose of design is prevent you from feeling stuffy and sweaty, allowing for more efficient airflow to reduce overheating, therefore allowing you to enjoy a refreshing relaxation experience.
- Upgraded Foam & Relieve Pain: Pillow top mattress topper queen has updated the bottom layer design of foam. which is composed of a layer of memory foam and support foam. The slowly rebounding memory foam can easily fit your body curves and shapes, evenly distribute weight, reduce body pressure, and keep your shoulders, neck, back, and spine in the most relaxed state, thereby relieving pain. The bottom support foam can provide appropriate support, cushioning mattress pad and memory foam on top, so that the entire topper will not be too soft and lack sufficient support.
- Extra Thick and Deep Pocket: Queen mattress pillow top pad uses 7D snow down alternative fill with baffle box stitch construction, offering cloud-like comfort, ensuring skin-friendliness, breathability, and durability. Plush topper features a 21" deep pocket with a 360°all-around elastic skirt which is fully elasticated to grip the mattress and ensures the topper stays in place all night.
- SPRINGSPIRIT's Service Tips: 1. The detachable mattress pad is machine-washable but foam is non-washable. 2. For the convenience of transportation, vacuum packaging is used, so note that the mattress topper may appear thinner upon opening. Please leave it in a ventilated place for 72 hours to let the smell of the new foam dissipate and restore the fluffiness of the mattress pad (it takes longer in winter) before use them. 3. If our extra thick queen mattress topper does not meet your needs for any reason, replacement or money back, no questions asked!
| Brand: | SPRINGSPIRIT |
|---|---|
| Size: | Queen |
| Color: | White |
| Manufacturer: | SPRINGSPIRIT |
| Part Number: | BLGT1XN |
| Material Type: | Bamboo Viscose |
| Isin: | IKP2BNSDSKPI |
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Memory Foam Pillow Top Mattress Topper, 4.5 Inch Viscose Made from Bamboo Dual Layer Mattress Topper ( 2.7" Quilted Extra Thick Pillow Topper & 0.6 Inch Gel Memory Foam & 1.2 Inch Base Support Foam ), Cooling Pillow Top Pad Cover With Deep Pocket Fitted for 8"-21" Mattress, Medium Support
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
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You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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Email: support@ibspot.com
We’re always happy to help.
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We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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