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RANERANE Matcha Whisk Set 6Pcs,Matcha Whisk (Chasen) and Holder,Matcha Bowl with Spout,Matcha Sifter and Matcha Spoon,Scoop for Matcha Maker Dark Green

Brand: RANERANE
  • Design Concept: Inspired by the resilient cactus, this matcha set embodies strength, hope, and positivity. Known as a symbol of luck and prosperity, the cactus is believed to bring good fortune to any space by thriving against the odds. Designed to be both functional and uplifting, this set adds a touch of vitality and inspiration to your home or office
  • Authentic Taste of Matcha: Handcrafted from natural, renewable golden bamboo, our matcha whisks feature approximately 100 fine tines and are finished with a protective vegetable oil coating for enhanced durability and easy cleaning. Experience the pure, traditional flavor of matcha with our bamboo whisk, designed to stir matcha powder gently and evenly—without bitterness or a metallic aftertaste
  • Quality Materials & Well-Designed: Crafted from premium pottery fired at 2200°F, our matcha bowl is designed to be highly durable and resistant to cracking. The spout, carefully crafted by our expert ceramists, ensures controlled pouring and prevents overflow. Additionally, the bowl features an optimized design with a broader base, providing ample space for quick and smooth stirring while minimizing splatter(Maximum capacity: 500mL)
  • Sifting, Customization & Cleaning: Our food-grade stainless steel sifter ensures a smooth, lump-free, frothy, and silky matcha liquid by effectively filtering out impurities. The bamboo scoops and spoons are meticulously crafted to measure the perfect amount of matcha powder every time, allowing you to customize your drink with precise ratios. After using the bamboo products,do not use dish soap and detergent;simply rinse with water (under 175°F),pat dry,and store in a cool,dry place
  • Enjoy the Art of Matcha Making: Our all-in-one matcha tea set is the perfect choice for both matcha enthusiasts and beginners, providing everything you need to prepare a delicious cup of matcha. It's ideal for creating healthy morning drinks like matcha lattes or matcha milk. Unleash your creativity and savor the joy of the process. Perfect for use at home or in the office
Brand: RANERANE
Size: Normal
Color: Dark Green
Manufacturer: RANERANE
Part Number: R8R6TQ9
Material Type: Ceramic
Isin: ITBXHWTFQUJH

$38.52

  • Free shipping in US
  • Shipping: $6.5 Standard Shipping (5-10 Business Days)
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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RANERANE Matcha Whisk Set 6Pcs,Matcha Whisk (Chasen) and Holder,Matcha Bowl with Spout,Matcha Sifter and Matcha Spoon,Scoop for Matcha Maker Dark Green

RANERANE Matcha Whisk Set 6Pcs,Matcha Whisk (Chasen) and Holder,Matcha Bowl w...

$38.52

Our product is a 6-Piece Matcha kit include 1*premium ceramic Matcha bowl with spout, 1* stainless steel Matcha sifter, 1*handmade bamboo Matcha whisk (Chasen), 1*ceramic Matcha whisk holder, 1*bamboo tea spoon, 1*bamboo tea scoop. Experience the authentic taste of matcha with our traditional bamboo whisk, which gently and evenly stirs matcha powder without bitterness or metallic taste.
Typically, a new whisk has its tines tightly closed. This is to protect the bamboo tines during transportation and storage. Before using a new whisk for the first time, soak it in warm water for a few minutes to soften the tines and let them open naturally. An opened Chasen is more effective at creating rich and fine foam, which is important for tea ceremony enthusiasts. Please avoid using a whisk in boiling water to prevent severe deformation. It's normal for bamboo whisk to scatter or straighten after use. We recommend placing the whisk on the holder after use to help drying and maintain its shape.
While handmade products may show minor deviation, we stand firmly behind the quality of our offerings. Your satisfaction is our ultimate motivation, and our dedicated customer service team is committed to addressing any inquiries or concerns you may have, ensuring your matcha experience is exceptional.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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