REALFLIGHT RFLTSPAS11C REALFLIGHT TRAINER SUCCESS CARD AEROSCOUT
REALFLIGHT RFLTSPAS11C REALFLIGHT TRAINER SUCCESS CARD AEROSCOUT
The RealFlight Trainer Success Program (TSP) for the HobbyZone AeroScout 1.1m makes you eligible to receive up to $100 value in replacement parts per crash for up to 3 crashes (a potential $300 value) within 6 months of TSP purchase because you'll have everything you need* to succeed in learning to fly RC!
Introduction
Welcome to the exciting world of RC (Radio Controlled) flight! If you've ever dreamed of taking to the skies, Horizon Hobby has you covered. We are committed to engineering aircraft and simulators you can learn to fly with successfully even if you've never flown RC before. Our purpose-built trainer aircraft feature industry-leading designs and technology developed by experts to keep you in control and learning at your own pace so you can turn your dreams of flight into a reality. Plus, for more than two decades now, RealFlight has been the #1 RC flight simulator in the world! It's the absolute best tool new RC pilots can use when learning how to fly.
By purchasing this Trainer Success Program (TSP), a HobbyZone AeroScout 1.1m trainer aircraft plus the components to fly it, RealFlight Trainer Edition or Evolution RC flight simulator software and a compatible controller/interface, you'll have everything you need to succeed in learning to fly – either on your own, or especially with the help of a qualified instructor! And in the unfortunate event you crash while learning to fly, the TSP makes you eligible to receive up to $100 value in replacement parts per crash for up to 3 crashes (a potential $300 value) within 6 months of TSP purchase.
Or, if you learn to fly successfully without redeeming the TSP for replacement parts, you can apply for "Success!" redemption instead to receive a coupon equal to the total value of this TSP (less tax) which can be redeemed toward the purchase of a Horizon Hobby identified "Next Step" aircraft. To see all of the available Next Step aircraft options, please visit our Skill Level 2 - Next Step After a Trainer page
The Trainer Success Program (TSP) is intended to help novice pilots gain experience at a new hobby and is fulfilled by Horizon Hobby, LLC. TSP is not a warranty, guarantee, or insurance policy for any product. Horizon Hobby and this TSP make no additional product claims beyond those included with the product. One customer and one model aircraft per TSP purchase. Redeeming the Trainer Success Program requires action by the customer. Must be 14 years old or older to purchase. Available for US customers only.
Needed to Complete
*Qualifying products required for purchase in order to be eligible for Trainer Success Program (TSP) crash or success redemption:
1. This RealFlight Trainer Success Program
1.1. Please see the PURCHASE DETAILS below (or, if you bought a TSP card in a store, please see the REDEMPTION INSTRUCTIONS below)
2. A HobbyZone AeroScout 1.1m RTF, RTF Basic or BNF Basic version aircraft
2.1. Plus a compatible transmitter and/or battery and charger to fly applicable versions
3. RealFlight Trainer Edition or Evolution RC flight simulator software
3.1. Plus a compatible controller/transmitter and/or wireless dongle to use the simulator
You will be required to have completed the following RealFlight achievements/qualifications in order to be eligible for TSP crash (1 to 3 below) or success (the Virtual Flight Instructor and flying time requirements only from 1 and 2 below) redemption:
1. After the first crash, completed the Virtual Flight Instructor (VFI) lessons for the AeroScout 1.1m plus 2 hours of flying time on the simulator.
2. After the second crash, completed 2 additional hours of flying time on the simulator.
3. After the third crash, you will be required to set up online or in-person flight instruction with a Horizon Hobby certified Flight School coach.
For more information on program limits, qualifications, to apply for redemption and more, please visit: realflight.com/tsp
TRAINER SUCCESS PROGRAM (TSP) PURCHASE DETAILS
1. Select the "Trainer Success Program" (TSP) for your aircraft (e.g. HobbyZone AeroScout 1.1m) and "Add to Cart"
2. If a window pops up with the option, click on "Checkout". Or, if no window pops up, click on the shopping cart icon near the upper right-hand corner of the page, then click "Checkout"
3. Choose a checkout option:
IMPORTANT NOTE: You must choose "Returning Customer Sign In" or "New Customer Sign Up" so you have a Customer/Rewards ID # to reference and the TSP will be shown in your purchase history in order to qualify for redemption. Do NOT choose "Guest Checkout".
a. "Returning Customer Sign In" using your RealFlight, HorizonHobby, or TowerHobbies account
b. "New Customer Sign Up" (if you are not a returning customer)
i. If you are a new customer you will need to enter a shipping address and phone number even if you are only purchasing the TSP for "Email" (FREE) delivery per the next step
4. If multiple options are provided for "Select Shipping Method" choose "Email" (FREE) delivery ONLY
NOTE: If you have other non-digital items in your cart/order, select your preferred shipping method for those items and the details for the TSP will be sent separately by email
5. Click "Continue To Payment"
6. Enter your billing address as/if needed
7. Choose/enter your payment method as/if needed
8. Click "Continue To Order Review"
9. Confirm the shipping method is "Email" (or your preferred shipping method for non-digital items) before clicking "Submit Order"
10. Your order is complete! It typically takes approximately 15 to 30 minutes (or less) for email delivery of the details for the TSP you purchased. Please allow up to 24 hours for delivery of the email and check your junk or spam folder/box if you do not see it in your inbox.
NOTE: If you do not receive the email within 24 hours, or have any other issues with the redemption process, please go to horizonhobby.com and click the icon with three dots that pops up near the bottom right-hand corner of the page to use the chat/virtual assistant feature (preferably during business hours to utilize live chat after entering your corresponding information and typing "agent")
TRAINER SUCCESS PROGRAM CARD (PURCHASED IN A STORE) REDEMPTION INSTRUCTIONS
1. Gently scratch to reveal the unique redemption code on the back and near the bottom of the card
2. Go to: realflight.com/tsp
3. Follow the instructions to select the "Trainer Success Program" (TSP) for the model you purchased it for (e.g. HobbyZone AeroScout 1.1m) on the RealFlight.com web site and "Add to Cart"
4. Click on the shopping cart icon near the upper right-hand corner of the page, then click "Checkout"
5. Choose a checkout option:
IMPORTANT NOTE: You must choose "Returning Customer Sign In" or "New Customer Sign Up" so you have a Customer/Rewards ID # to reference and the TSP will be shown in your purchase history in order to qualify for redemption. Do NOT choose "Guest Checkout".
a. "Returning Customer Sign In" using your RealFlight or HorizonHobby account
b. "New Customer Sign Up" (if you are not a returning customer)
i. If you are a new customer you will need to enter a shipping address and phone number even if you are only redeeming the TSP for "Email" (FREE) delivery per the next step
6. If multiple options are provided for "Select Shipping Method" choose "Email" (FREE) delivery ONLY
NOTE: If you have other non-digital items in your cart/order, select your preferred shipping method for those items and the details for the TSP will be sent separately by email
7. Click "Continue To Payment"
8. Enter your billing address as/if needed
9. Enter the unique redemption code you revealed below in the "Do you have a redemption/coupon code?" field and click "Apply"
NOTE: You can only enter one unique redemption code per order/transaction so if you have multiple codes to redeem you must use one per separate order/transaction
10. The "Order Total" should change to $0.00 (or reduce by the price of the TSP you selected if you have other items in your cart/order), then click "Continue To Order Review"
11. Confirm the shipping method is "Email" (or your preferred shipping method for non-digital items) and the order total is $0.00 (or is lowered by the price of the TSP you selected if ordering other items) before clicking "Submit Order"
12. The redemption process is complete! It typically takes approximately 15 to 30 minutes (or less) for email delivery of the details for the TSP you purchased. Please allow up to 24 hours for delivery of the email and check your junk or spam folder/box if you do not see it in your inbox.
NOTE: If you do not receive the email within 24 hours, or have any other issues with the redemption process, please go to horizonhobby.com and click the icon with three dots that pops up near the bottom right-hand corner of the page to use the chat/virtual assistant feature (preferably during business hours to utilize live chat after entering your corresponding information and typing "agent")
This product was added on 05/18/23 by JM.
| Brand: | REALFLIGHT |
|---|---|
| Isin: | IUNNFCTCURFM |
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
-
MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
-
Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
The RealFlight Trainer Success Program (TSP) for the HobbyZone AeroScout 1.1m makes you eligible to receive up to $100 value in replacement parts per crash for up to 3 crashes (a potential $300 value) within 6 months of TSP purchase because you'll have everything you need* to succeed in learning to fly RC!
Introduction
Welcome to the exciting world of RC (Radio Controlled) flight! If you've ever dreamed of taking to the skies, Horizon Hobby has you covered. We are committed to engineering aircraft and simulators you can learn to fly with successfully even if you've never flown RC before. Our purpose-built trainer aircraft feature industry-leading designs and technology developed by experts to keep you in control and learning at your own pace so you can turn your dreams of flight into a reality. Plus, for more than two decades now, RealFlight has been the #1 RC flight simulator in the world! It's the absolute best tool new RC pilots can use when learning how to fly.
By purchasing this Trainer Success Program (TSP), a HobbyZone AeroScout 1.1m trainer aircraft plus the components to fly it, RealFlight Trainer Edition or Evolution RC flight simulator software and a compatible controller/interface, you'll have everything you need to succeed in learning to fly – either on your own, or especially with the help of a qualified instructor! And in the unfortunate event you crash while learning to fly, the TSP makes you eligible to receive up to $100 value in replacement parts per crash for up to 3 crashes (a potential $300 value) within 6 months of TSP purchase.
Or, if you learn to fly successfully without redeeming the TSP for replacement parts, you can apply for "Success!" redemption instead to receive a coupon equal to the total value of this TSP (less tax) which can be redeemed toward the purchase of a Horizon Hobby identified "Next Step" aircraft. To see all of the available Next Step aircraft options, please visit our Skill Level 2 - Next Step After a Trainer page
The Trainer Success Program (TSP) is intended to help novice pilots gain experience at a new hobby and is fulfilled by Horizon Hobby, LLC. TSP is not a warranty, guarantee, or insurance policy for any product. Horizon Hobby and this TSP make no additional product claims beyond those included with the product. One customer and one model aircraft per TSP purchase. Redeeming the Trainer Success Program requires action by the customer. Must be 14 years old or older to purchase. Available for US customers only.
Needed to Complete
*Qualifying products required for purchase in order to be eligible for Trainer Success Program (TSP) crash or success redemption:
1. This RealFlight Trainer Success Program
1.1. Please see the PURCHASE DETAILS below (or, if you bought a TSP card in a store, please see the REDEMPTION INSTRUCTIONS below)
2. A HobbyZone AeroScout 1.1m RTF, RTF Basic or BNF Basic version aircraft
2.1. Plus a compatible transmitter and/or battery and charger to fly applicable versions
3. RealFlight Trainer Edition or Evolution RC flight simulator software
3.1. Plus a compatible controller/transmitter and/or wireless dongle to use the simulator
You will be required to have completed the following RealFlight achievements/qualifications in order to be eligible for TSP crash (1 to 3 below) or success (the Virtual Flight Instructor and flying time requirements only from 1 and 2 below) redemption:
1. After the first crash, completed the Virtual Flight Instructor (VFI) lessons for the AeroScout 1.1m plus 2 hours of flying time on the simulator.
2. After the second crash, completed 2 additional hours of flying time on the simulator.
3. After the third crash, you will be required to set up online or in-person flight instruction with a Horizon Hobby certified Flight School coach.
For more information on program limits, qualifications, to apply for redemption and more, please visit: realflight.com/tsp
TRAINER SUCCESS PROGRAM (TSP) PURCHASE DETAILS
1. Select the "Trainer Success Program" (TSP) for your aircraft (e.g. HobbyZone AeroScout 1.1m) and "Add to Cart"
2. If a window pops up with the option, click on "Checkout". Or, if no window pops up, click on the shopping cart icon near the upper right-hand corner of the page, then click "Checkout"
3. Choose a checkout option:
IMPORTANT NOTE: You must choose "Returning Customer Sign In" or "New Customer Sign Up" so you have a Customer/Rewards ID # to reference and the TSP will be shown in your purchase history in order to qualify for redemption. Do NOT choose "Guest Checkout".
a. "Returning Customer Sign In" using your RealFlight, HorizonHobby, or TowerHobbies account
b. "New Customer Sign Up" (if you are not a returning customer)
i. If you are a new customer you will need to enter a shipping address and phone number even if you are only purchasing the TSP for "Email" (FREE) delivery per the next step
4. If multiple options are provided for "Select Shipping Method" choose "Email" (FREE) delivery ONLY
NOTE: If you have other non-digital items in your cart/order, select your preferred shipping method for those items and the details for the TSP will be sent separately by email
5. Click "Continue To Payment"
6. Enter your billing address as/if needed
7. Choose/enter your payment method as/if needed
8. Click "Continue To Order Review"
9. Confirm the shipping method is "Email" (or your preferred shipping method for non-digital items) before clicking "Submit Order"
10. Your order is complete! It typically takes approximately 15 to 30 minutes (or less) for email delivery of the details for the TSP you purchased. Please allow up to 24 hours for delivery of the email and check your junk or spam folder/box if you do not see it in your inbox.
NOTE: If you do not receive the email within 24 hours, or have any other issues with the redemption process, please go to horizonhobby.com and click the icon with three dots that pops up near the bottom right-hand corner of the page to use the chat/virtual assistant feature (preferably during business hours to utilize live chat after entering your corresponding information and typing "agent")
TRAINER SUCCESS PROGRAM CARD (PURCHASED IN A STORE) REDEMPTION INSTRUCTIONS
1. Gently scratch to reveal the unique redemption code on the back and near the bottom of the card
2. Go to: realflight.com/tsp
3. Follow the instructions to select the "Trainer Success Program" (TSP) for the model you purchased it for (e.g. HobbyZone AeroScout 1.1m) on the RealFlight.com web site and "Add to Cart"
4. Click on the shopping cart icon near the upper right-hand corner of the page, then click "Checkout"
5. Choose a checkout option:
IMPORTANT NOTE: You must choose "Returning Customer Sign In" or "New Customer Sign Up" so you have a Customer/Rewards ID # to reference and the TSP will be shown in your purchase history in order to qualify for redemption. Do NOT choose "Guest Checkout".
a. "Returning Customer Sign In" using your RealFlight or HorizonHobby account
b. "New Customer Sign Up" (if you are not a returning customer)
i. If you are a new customer you will need to enter a shipping address and phone number even if you are only redeeming the TSP for "Email" (FREE) delivery per the next step
6. If multiple options are provided for "Select Shipping Method" choose "Email" (FREE) delivery ONLY
NOTE: If you have other non-digital items in your cart/order, select your preferred shipping method for those items and the details for the TSP will be sent separately by email
7. Click "Continue To Payment"
8. Enter your billing address as/if needed
9. Enter the unique redemption code you revealed below in the "Do you have a redemption/coupon code?" field and click "Apply"
NOTE: You can only enter one unique redemption code per order/transaction so if you have multiple codes to redeem you must use one per separate order/transaction
10. The "Order Total" should change to $0.00 (or reduce by the price of the TSP you selected if you have other items in your cart/order), then click "Continue To Order Review"
11. Confirm the shipping method is "Email" (or your preferred shipping method for non-digital items) and the order total is $0.00 (or is lowered by the price of the TSP you selected if ordering other items) before clicking "Submit Order"
12. The redemption process is complete! It typically takes approximately 15 to 30 minutes (or less) for email delivery of the details for the TSP you purchased. Please allow up to 24 hours for delivery of the email and check your junk or spam folder/box if you do not see it in your inbox.
NOTE: If you do not receive the email within 24 hours, or have any other issues with the redemption process, please go to horizonhobby.com and click the icon with three dots that pops up near the bottom right-hand corner of the page to use the chat/virtual assistant feature (preferably during business hours to utilize live chat after entering your corresponding information and typing "agent")
This product was added on 05/18/23 by JM.
- MPN: RFLTSPAS11C
- Brand: REALFLIGHT
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.