Royal Therapy Queen Memory Foam Pillow, Pharmonis USA, Neck Pillow Bamboo Adjustable Side Sleeper Pillow for Neck & Shoulder, Support for Back, Stomach, Side Sleepers, Orthopedic Contour Pillow
Royal Therapy Queen Memory Foam Pillow, Pharmonis USA, Neck Pillow Bamboo Adjustable Side Sleeper Pillow for Neck & Shoulder, Support for Back, Stomach, Side Sleepers, Orthopedic Contour Pillow
Royal Therapy Queen Memory Foam Pillow, Pharmonis USA, Neck Pillow Bamboo Adjustable Side Sleeper Pillow for Neck & Shoulder, Support for Back, Stomach, Side Sleepers, Orthopedic Contour Pillow
- Behind every great night’s sleep is our cervical neck pillow with an ideal shape, height, and density. This contour neck pillow provides just that, offering you a perfect balance of orthopedic support and plushness.
- Royal Therapy side and back sleeper pillows don't only provide support and comfort, but they also make your night's sleep something you look forward to. We took a new approach to create our ergonomic pillow. Unlike traditional contour pillow for side sleepers, our special foam is engineered to make a more ventilated, adjustable cervical pillow.
- Our memory foam cervical pillow is designed to relieve neck and shoulder pain by providing the correct sleeping posture. Made to cradle your natural curve, our neck contour pillow comes with an adjustable loft that accommodates different shoulder widths.
- The unique 3-layer design allows you to adjust the memory foam contour pillow for optimal orthopedic support so you can sleep comfortably all night. Simply remove the middle layer of memory foam to customize your comfort level. Your body will be molded to the back and side sleeper cervical pillow for a complete ergonomic sleep.
- Made from a CertiPUR US memory foam pillow for neck pain works with your body’s temperature to provide the highest quality sleep. Thick enough for personal comfort zones, yet slim enough to encourage sound sleep and spinal alignment throughout the night.
- Our premium back and neck pillow memory foam is covered with an original luxurious soft OEKO-TEX washable bamboo-derived viscose cover to wick away moisture, keeping you comfortable all night long.
| Brand: | Royal Therapy |
|---|---|
| Size: | Queen 24 x 14 x 5" |
| Color: | White |
| Manufacturer: | Pharmonis USA LLC |
| Part Number: | 5950943 |
| Model: | 5950943 |
| Material Type: | Rayon |
| Product Dimensions: | 24.0 x 14.0 x 5.0 inches; 3.26 pounds |
| Isin: | IHEVWMUSCXA5 |
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Fast Shipping
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Processing Time
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- Most orders are processed within 1–3 business days, depending on product availability.
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Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
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| Shipping Method | Estimated Delivery | Cost |
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| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
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Email: support@ibspot.com
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
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- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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