Sony WF-1000XM5 Truly Wireless Bluetooth Noise Canceling Headphones - Black
Sony WF-1000XM5 Truly Wireless Bluetooth Noise Canceling Headphones - Black
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Noise Cancellation
The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. Real-time noise cancelling processing can be optimized to provide the best performance for your environment so you will hear a big difference, especially in airplanes or trains.¹
-
Astonishing sound quality
Enjoy richer, more detailed vocals thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details.
Sony WF-1000XM5 Truly Wireless Bluetooth Noise Canceling Headphones - Black
Product Description:
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you're in the studio with your favorite artists.
Specifications:
-
Noise Cancellation
The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. Real-time noise cancelling processing can be optimized to provide the best performance for your environment so you will hear a big difference, especially in airplanes or trains.¹
-
Astonishing sound quality
Enjoy richer, more detailed vocals thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details.
-
Excellent call quality
Mute the outside world with Precise Voice Pickup Technology and advanced audio signal processing. The person on the other end of the call will hear your voice clearly, even when you are in noisy situations.
-
Small and beautifully designed
With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds.
-
Noise Cancellation technology
Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. The unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise cancelling quality.
-
Multipoint Connection
For smooth switching, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one.
-
Adjusts to the world around you
Adaptive Sound Control senses where you are and what you’re doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behavior, recognize locations you visit, and tailor the sound to suit your location.
-
Talk and only hear ambient sound
You can set Speak-to-Chat to pause the music as soon as you start speaking to someone, so you can hear just ambient sound and conduct a conversation – handy if you want to keep your headphones on or your hands are full.
-
Water resistant for everyday use
With an IPX4 resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music.
-
Designed with the environment in mind.
With Sony’s commitment to achieve a smaller footprint and help you enjoy the music you love, plastics are not used in the WF-1000XM5 packaging material (except for excluding coating and adhesives).
-
Listen all day, charge in minutes
You can enjoy up to 8 hours of charge on your headphones and store another up to 16 hours in the case for a total of up to 24 hours of listening every time you leave the house. And for your convenience, 3-minute quick charge will give you up to 60 minutes of play.
-
Designed for less distortion
Thanks to two new processors, the HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high- performance analogue amplification. The result is low distortion and crystal clear audio.
-
AI technology for precision sound
Using Edge-AI, DSEE Extreme upscales compressed digital music files in real-time, including those from popular streaming services.
-
Spatial sound with 360 Reality Audio
With 360 Reality Audio headphones and the Sony Headphones Connect app, an advanced personal optimization algorithm gives you an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music.
-
Comfortable and secure
Our WF-1000XM5 earbuds feature a shape with an ergonomic design for a more stable fit. We’ve designed the WF-1000XM5 utilizing extensive ear-shape data collated since introducing the world’s first in-ear headphones in 1982.
-
A clear, stable Bluetooth signal
These earbuds utilize a powerful new Integrated Processor 2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.
-
Always hear and be heard
A wind noise reduction structure and a mesh wrap in the microphone will minimize noise during calls so you can be heard clearly in windy conditions.
-
Feel a more stable fitting earbud
Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximize the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise.
-
Find your headphones with Fast Pair
In one tap, the WF-1000XM5 enables quick, effortless Bluetooth pairing with your Android devices - you can even check to see where you last placed it.
Payment
For fixed priced listings, Buy it Now and Best Offer, payment is required at the time of purchase. We accept PayPal and credit cards via PayPal. We make every effort of shipping within 1 business day of payment clearing. All payments must be through PayPal, utilizing eBay checkout. For auction listings, payment is required within two (2) days of purchase. Any items not paid within two (2) days will risk the product being re-listed and sold to another buyer.
Taxes - US
We collect sales tax, as required by law. Please see the Shipping and Payments tab for more information.
Shipping
For fixed priced listings, Buy it Now and Best Offer, payment is required at the time of purchase. We accept PayPal and credit cards via PayPal. We make every effort of shipping within 1 business day of payment clearing. All payments must be through PayPal, utilizing eBay checkout. For auction listings, payment is required within two (2) days of purchase. Any items not paid within two (2) days will risk the product being re-listed and sold to another buyer.
Policies
If you do need to return your item, please contact us via phone or email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase from Secondipity). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 5 business days of the date you request a return. You must return the item within 5 business days of requesting the return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.
About Us
Customer Service - We have customer support that is dedicated to making sure that our customers are happy with every purchase. We make a commitment to respond to emails within 1 business day. Our customer support team is available Monday – Saturday 9am- 6pm ET. Response time during U.S. holidays and weekends maybe longer.
Secondipity is a subsidiary of Liquidity Services Inc and is based out of Washington D.C.We specialize in selling consumer electronics to customers within North America, South America, Australia, and Europe. Our focus is providing great deals on store returns, refurbished units, and other goods and passing the enormous savings on to our customers with our Platinum-Standard 30-day Guarantee. We provide excellent value coupled with helpful, friendly customer service and fast delivery of goods anywhere in the world. We have been serving the eBay community since 31 January 1999.
Sign up for Secondipity's Store newsletter.
Brand: | Sony |
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Isin: | IEEUDLNRUOT6 |

IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms

GUARANTEED SAFE CHECKOUT
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
-
Noise Cancellation
The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. Real-time noise cancelling processing can be optimized to provide the best performance for your environment so you will hear a big difference, especially in airplanes or trains.¹
-
Astonishing sound quality
Enjoy richer, more detailed vocals thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details.
Sony WF-1000XM5 Truly Wireless Bluetooth Noise Canceling Headphones - Black
Product Description:
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you're in the studio with your favorite artists.
Specifications:
-
Noise Cancellation
The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. Real-time noise cancelling processing can be optimized to provide the best performance for your environment so you will hear a big difference, especially in airplanes or trains.¹
-
Astonishing sound quality
Enjoy richer, more detailed vocals thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details.
-
Excellent call quality
Mute the outside world with Precise Voice Pickup Technology and advanced audio signal processing. The person on the other end of the call will hear your voice clearly, even when you are in noisy situations.
-
Small and beautifully designed
With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds.
-
Noise Cancellation technology
Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. The unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise cancelling quality.
-
Multipoint Connection
For smooth switching, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one.
-
Adjusts to the world around you
Adaptive Sound Control senses where you are and what you’re doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behavior, recognize locations you visit, and tailor the sound to suit your location.
-
Talk and only hear ambient sound
You can set Speak-to-Chat to pause the music as soon as you start speaking to someone, so you can hear just ambient sound and conduct a conversation – handy if you want to keep your headphones on or your hands are full.
-
Water resistant for everyday use
With an IPX4 resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music.
-
Designed with the environment in mind.
With Sony’s commitment to achieve a smaller footprint and help you enjoy the music you love, plastics are not used in the WF-1000XM5 packaging material (except for excluding coating and adhesives).
-
Listen all day, charge in minutes
You can enjoy up to 8 hours of charge on your headphones and store another up to 16 hours in the case for a total of up to 24 hours of listening every time you leave the house. And for your convenience, 3-minute quick charge will give you up to 60 minutes of play.
-
Designed for less distortion
Thanks to two new processors, the HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high- performance analogue amplification. The result is low distortion and crystal clear audio.
-
AI technology for precision sound
Using Edge-AI, DSEE Extreme upscales compressed digital music files in real-time, including those from popular streaming services.
-
Spatial sound with 360 Reality Audio
With 360 Reality Audio headphones and the Sony Headphones Connect app, an advanced personal optimization algorithm gives you an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music.
-
Comfortable and secure
Our WF-1000XM5 earbuds feature a shape with an ergonomic design for a more stable fit. We’ve designed the WF-1000XM5 utilizing extensive ear-shape data collated since introducing the world’s first in-ear headphones in 1982.
-
A clear, stable Bluetooth signal
These earbuds utilize a powerful new Integrated Processor 2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.
-
Always hear and be heard
A wind noise reduction structure and a mesh wrap in the microphone will minimize noise during calls so you can be heard clearly in windy conditions.
-
Feel a more stable fitting earbud
Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximize the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise.
-
Find your headphones with Fast Pair
In one tap, the WF-1000XM5 enables quick, effortless Bluetooth pairing with your Android devices - you can even check to see where you last placed it.
Payment
For fixed priced listings, Buy it Now and Best Offer, payment is required at the time of purchase. We accept PayPal and credit cards via PayPal. We make every effort of shipping within 1 business day of payment clearing. All payments must be through PayPal, utilizing eBay checkout. For auction listings, payment is required within two (2) days of purchase. Any items not paid within two (2) days will risk the product being re-listed and sold to another buyer.
Taxes - US
We collect sales tax, as required by law. Please see the Shipping and Payments tab for more information.
Shipping
For fixed priced listings, Buy it Now and Best Offer, payment is required at the time of purchase. We accept PayPal and credit cards via PayPal. We make every effort of shipping within 1 business day of payment clearing. All payments must be through PayPal, utilizing eBay checkout. For auction listings, payment is required within two (2) days of purchase. Any items not paid within two (2) days will risk the product being re-listed and sold to another buyer.
Policies
If you do need to return your item, please contact us via phone or email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase from Secondipity). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 5 business days of the date you request a return. You must return the item within 5 business days of requesting the return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.
About Us
Customer Service - We have customer support that is dedicated to making sure that our customers are happy with every purchase. We make a commitment to respond to emails within 1 business day. Our customer support team is available Monday – Saturday 9am- 6pm ET. Response time during U.S. holidays and weekends maybe longer.
Secondipity is a subsidiary of Liquidity Services Inc and is based out of Washington D.C.We specialize in selling consumer electronics to customers within North America, South America, Australia, and Europe. Our focus is providing great deals on store returns, refurbished units, and other goods and passing the enormous savings on to our customers with our Platinum-Standard 30-day Guarantee. We provide excellent value coupled with helpful, friendly customer service and fast delivery of goods anywhere in the world. We have been serving the eBay community since 31 January 1999.
Sign up for Secondipity's Store newsletter.
- Condition: Certified - Refurbished
- Seller Notes: “This item has been refurbished by the manufacturer or an approved refurbisher. The product ...
- UPC: 027242925601
- Brand: Sony
- Form Factor: In-Ear Only
- Type: Canal Earbud (In Ear Canal)
- Number of Earpieces: Double
- Wireless Technology: Bluetooth
- Color: Black
- Model: Sony WF-1000XM4
- Connectivity: Bluetooth
- Features: Water-Resistant, Noise Isolation, Ambient Sound Mode
- Microphone Type: Built-In
- MPN: WF1000XM4/B
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
-
Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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