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Thermos Daily One Touch Tumbler JNL-504K / Insulated Cold Bottle, Thermos JNL-504K-PP Sweet Lavender / 써모스 데일리 원터치 텀블러 JNL-504K / 보온보냉병, 써모스 JNL-504K-PP 스위트라벤더

Brand: Thermos
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Thermos Daily One Touch Tumbler JNL-504K / Insulated Cold Bottle, Thermos JNL-504K-PP Sweet Lavender / 써모스 데일리 원터치 텀블러 JNL-504K / 보온보냉병, 써모스 JNL-504K-PP 스위트라벤더

Brand: Thermos
  • Material: stainless steel
  • Material: Polypropylene
  • Open method: One touch open
  • Capacity per piece: 500ml
Brand: Thermos / 써모스
Isin: IASP4KIWJZ8J

$52.22

  • Free shipping in US
  • Shipping: $14.5 Extended Delivery (Ships from overseas warehouse, 10-15 Business Days)

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Thermos Daily One Touch Tumbler JNL-504K / Insulated Cold Bottle, Thermos JNL-504K-PP Sweet Lavender / 써모스 데일리 원터치 텀블러 JNL-504K / 보온보냉병, 써모스 JNL-504K-PP 스위트라벤더

Thermos Daily One Touch Tumbler JNL-504K / Insulated Cold Bottle, Thermos JNL...

$52.22

  • 재질: 스테인리스스틸
  • 재질: 폴리프로필렌
  • 오픈 방식: 원터치오픈
  • 개당 용량: 500ml
  • texture: stainless steel
  • texture: polypropylene
  • open method: One touch open
  • Capacity per piece: 500ml
  • Product name and model name: Thermos/JNL-504K
  • texture: Stainless steel, polypropylene, rubber
  • Components: Main product 1P
  • size: 6.5cmX 22cm
  • Release date and month of the same model: 202104
  • manufacturer, importer: Manufacturer - Thermos / Importer and Sales Agent - Thermos Korea Co., Ltd.
  • Country of manufacture: Philippines
  • In the case of imported utensils or containers/packages pursuant to the Special Act on Imported Food Safety Management, the phrase “import declaration pursuant to the Special Act on Imported Food Safety Management is required.”: Import declaration required under the Special Act on Imported Food Safety Management
  • Quality assurance standards: In accordance with relevant laws and consumer dispute resolution standards
  • A/S manager, phone number: Daesan Distribution Customer Center/070-4140-1248
  • More Image Description:
    Random free gift when purchasing Thermos products During the event period, 1 type of free gift will be given when purchasing Thermos 01 Thermos bottle cleaner 1P Easy tablet type (4 tablets) Easy cleaning. Odor Removal 02 Thermos Refrigerant IP Summer essential product that keeps cool for a long time Thermos Refrigerant co DEDES ● Keeps food fresh and cool (when using, please freeze it well in the freezer before use) ● Can be re-frozen and reused. THERMOS Easy pill (48) World THERMOS Today, your temperature THERMOS K 23 9 10 11 16 17 18 250 31 draw-memories oorrow ! Only one of two types of free gift will be sent randomly. (Cannot be selected, shipped together with the product)! Free gifts are not provided when purchasing parts such as JNL bottom cover/sticker/lid alone. ! This event will not be paid when the free gift is sold out, and resend or free return due to missing free gift is not possible. 3
    TH Orders placed before 1pm on weekdays will be shipped the same day, and orders placed after that will be received the next day. - The invoice number is automatically sent as a text message when the invoice is printed, and the printed invoice is checked and the product is packaged. - However, even if the invoice is printed, shipment may be delayed due to a surge in orders or lack of inventory, and you will be contacted separately with instructions. K&L Look at the kitchenga KITCHENGLIVINE Delivery Information Customer Center

    Daesan Korea, the official online store of Thermos, is the official online store of Thermos Korea Co., Ltd. •Thermos online content is a work protected by copyright law, and the copyright belongs to Thermos Korea Co., Ltd. • If you copy, distribute or modify this work without the consent of the copyright holder, you may be subject to civil and criminal liability under the Copyright Act and the Unfair Competition Prevention Act. FIRST BRAND AWARDS 2023 Korea First Brand Awards THERMOS THER004 THERMOS No. 1 in customer satisfaction in the tumbler brand category for 5 consecutive years Received the First Brand Award Global thermos brand Thermos THERMOS. A global brand with a long history and high level of technology and quality 2 U THERMOS → Yeoni S BEST 22 cot
    First new product of 2023! Released in February! Thermos new product NEW finally released! Kids-customized tumbler for your child's new school year 9 NEW My Design Activity Bottle FJH-500K A tumbler that children decorate themselves. Safe even for very active children! I'm giving it about HELLO JP THINK. People + T THERMOS www
    500ml 22cm cream beige (IVY) -8- 6.5cm one hand closure light THERMOS slippery curved suoje product number color -- cotton material comfortable pastel color M light and slim design tumbler capacity insulated hot and cold insulated inlet Safe airy blue (BL) Country of manufacture Imported material Easy to carry in the middle of nowhere THERMOS Slim Ice strength #Insulation amount |||| THERMOS THERMOS We have prepared 9 lovely pastel colors for Eunha. Find out what you want! Let's do it together every day Product Size Bottom Diameter Today, with a diverse lineup incorporating not only thermos but also insulation technology, we are proposing a lifestyle that is beneficial not only to people and society, but also to the environment. Monitor your temperature with Thermos. The Brownie (BW) cap is easy to secure and lasts longer with the 4cm haile hainic bottom cover! *Sold separately. Avoid floor scratches caused by frequent use of this bar tumbler! Don't worry, the soft rubber bottom cover protects against acceleration scratches. DAILY ONE-TOUCH TUMBLER Vacuum insulation Stainless steel double structure Today, your temperature THERMOS Doc THERMOS THERMOS Separate and clean Use troublesome cleaning, just a little more convenient All products are detachable and can be broken down into smaller pieces for convenient Moss selection. JNL-504K 6.5cmx22cm 210g Tank material Stainless steel 01 Stainless steel material Today, your temperature Perform extraction test of THERMOS 08 Entry width: 4cm Insert 201 made of SUS 304 (stainless steel 18-8) Lower will not rust easily and you can use it. For a long time COLOR / SIZE Color and capacity Today, join us for your temperature THERMOS #cooling Cozy Mint (GR) Honey Yellow (Y). Cover and height. There are also ten brown drinking utensils! T's * Can be purchased separately Mellow Pink (LPK) Peach Pink (PK) DETAIL Product Details Warm Open JNL-504K -3- It has thermal and cold insulation effects. Maintains rotation THERMOS 6.5x22cm 05 Aging Peach Pink (PK), Air Honey Yellow (Y), Sweet 500ml Above 68 degrees (6 hours) Below (6 hours) degrees 10 4cm 7.5x7x23cm In thermos bottle MADE IN A #Ultralight THERMOS SNL - 352K (SIR) 273 MALAYS THERMOS KOREA PRODUCT INFO Product Information Thermosteel The inner and outer bottles are hollow and do not transmit heat. Dual structure of Inris E 02 Metal press processing 09 Assembly floor beverage THERMOS A la 8- Ben THERMOS IPHONE 11 7.57cm PP), a simpler one-touch method. You can look at your smartphone or carry other items with one hand. The Thermos Tumbler is designed to easily pour several cups of beverage by touching it comfortably with one finger. When you open the lid, the stopper stays firmly in place. The stopper is equipped with a locking device to further prevent leakage. (#One-touch double safety lock No need to worry about the tumbler being opened inside the bag. Don't worry THERMOS The inner and outer bottles of this THERMOS thermos are made of SUS 304 (stainless steel 18-8) so you can use it with confidence. Mel 06 Total inspection carried out The lid is tilted more than 180 degrees and fixed. When drinking, the lid does not touch your face. HOT Please enter R on the bottom bell of the body. For products sold by Thermos Korea, please indicate the model name, manufacturer, There is a THERMOS KOREA label (Exception models: JDE-420K-S, JDE-600K-S, JDE-600KL-S) Warm/cold insulation effect: 68℃ 10℃↓ (based on 6 hours) Even after time. Delicious temperature effect THERMOS JNL - 352K (SBR) MADE IN MALAYSIA 072715 H THERMOS KOREA Produced by THERMOS SECRET Ultra-high vacuum wall Smoke Blue (NVY) After-sales service is available only for Thermos Korea officially sold products. China/Malaysia/Philippines (May vary depending on date of manufacture) Steel Thermos Korea Co., Ltd. Main body (inner bottle), main body entrance - stain bottle) - Stainless steel (acrylic resin painted lid, Cap, drinking utensil - polypropylene / packing - rubber body (outside) Thermos quality control professional No. 2, extraction inspection No. 2. Even if it takes a long time, THERMOS conducts a thorough inspection to create a reliable product! Thermos' unique manufacturing method using a THERMOS metal foil and other vacuum chamber to keep the bottle warm and cold! The inner bottle and the gap between the inner bottle and the bottle are made by advanced metal press processing. It is in an ultra-high vacuum called atmospheric pressure, and because there is no space air, it is like a quake that does not transfer heat. NVY) 03 Vacuum heat treatment THERMOS Ping 10 Extraction test performed COOL maintained below 10℃ The outside of the inner bottle inside the thermos is cracked and the temperature is maintained to prevent heat loss. Sweet Lavender (PP) Seth stamp · Available. And it is covered with a foil 07 -3- Marshall door, please note that there is some difference between the product and THERMOS reflective polishing. - Metal foil exterior • Internal bottle • Vacuum 04 Precautions for carrying out total inspection • Please check the instruction manual enclosed with the package for precautions during use. It is sold separately. For detailed information, please refer to the instruction manual at Thermos Official Mall (www.thermosshop.kr) for replacement parts in accordance with the Consumer Dispute Resolution Standards. Consumers of this product may receive compensation. For return and exchange inquiries, please contact the place of purchase. The above image is the actual product. • The 11th product may be shipped.

    ※ Products that show no defects after testing cannot be exchanged or returned. Before using a thermal product, please do a thermal insulation test first. Thermos bottle, thermal lunch box ● Must read before purchasing! TEST 01 If the product is very hot when touching the outer surface of the insulating body (excluding the lid) after adding hot water, the insulating power will drop drastically, so please contact the seller. The temperature listed on the TEST 02 details page is the temperature tested with water under the best conditions, and errors may occur from the actual temperature. The thermal insulation temperature on the TEST 03 details page is based on water, so it may differ from the temperature of rice, porridge, etc. Please note that this is not a defect. TEST 04 Except for the thermal insulation test (using water), products that have been used cannot be exchanged or returned, so please order carefully. For returns/exchanges, please contact customer service. How to care for Thermos products and precautions 01 02 After use, immediately separate parts such as packing and drinking utensils, wash thoroughly, and dry thoroughly. • In general, use dish detergent diluted with lukewarm water. •If there are foreign substances that cannot be easily removed, use edible vinegar or citric acid. * For detailed usage instructions, please refer to the enclosed instruction manual and website. When not using for a long period of time, wash thoroughly, dry thoroughly, and store away from high temperature and humidity. 03 Do not boil as the parts may be deformed by heat. 04 Do not use in a dishwasher/dish dryer or bleach as the external painting/printing/stickers may peel off. * Availability of each part varies by product, so please refer to the enclosed instruction manual and website. 05 Be sure to follow the instructions below when cleaning as it may rust or become poorly insulated/cold. or 7 Do not use thinner/benzene/metal scrubber/abrasive/cleanser. 2 Do not use chlorine bleach. (Packing is possible) V When cleaning the thermos bottle body, do not leave it in water for a long time. * Care methods may vary depending on the product, so please check the enclosed instruction manual and website (thermos.kr). ⓒ Thermos Korea
    Benefits of Thermos' genuine product registration After registering your product at Thermos' official mall, enjoy the benefits of extending the after-sales service warranty period and easily finding consumables! You can use it longer by replacing consumables. The product after-sales service warranty period is extended to 2 years. The existing after-sales service warranty period is 1 year. This is for Thermos official mall members. Please log in and register in the [Genuine Registration Service] menu. (Thermos Official Mall: thermosshop.kr) | The after-sales service warranty period is a total of 2 years from the date of purchase. |Please prepare a purchase receipt or a capture image of the purchase page. ), Please note before purchasing! The price is for one unit, regardless of the number of products in the representative image. Please do not make any mistakes when purchasing. Common product precautions For safety, please separate the drinking device, stopper, and silicone packing, wash them, and then place them in the correct position before use. If it is not assembled correctly, the contents may leak. (Refer to Thermos official site/product manual for attachment method) Be very careful not to leave it within reach of infants or children or play with it. Do not use the product for purposes other than its intended purpose. Do not leave it for a long time with drinks or food in it. It can cause corruption and deterioration. Do not add perishable foods such as dry ice, dairy products, carbonated drinks, or fruit juice. If you put the contents in and leave it for a long time, gases are generated due to decay, etc., and the internal pressure increases, which may cause it to not open or bounce, and the contents may erupt, causing injury or contaminating the surrounding area, so be careful. Put the contents only 1cm below the sealing part, to the bottom of the lid. Do not tilt or shake the unit when closing the cap, as this may cause burns or dirty the surrounding area. Do not open the lid when it is tilted. The contents may spill out and cause burns. Do not leave the product unattended with the lid open. It may tip over and spill the contents. Do not move the product by holding the cap or lever. When transporting the product in a bag, store it in an upright position to prevent any leaks. In the case of sealed products, before storing or moving, lift the main body upside down to check that there are no leaks. Microwave for product. Boil and wash. Do not use in dishwasher or dish dryer. There are two types of stainless steel inside all Thermos products: glossy/matte, and both are normal products. There may be a slight gap in the product lid due to the manufacturing process. All are normal products. Do not use if there is a sound of water coming from the inside (vacuum layer) of the vacuum double structure. There is a risk that water accumulated in the vacuum layer may flow out into the main body and mix with the contents. Keep away from open flames such as stoves or stoves. It may cause burns, malfunction, or discoloration. Avoid strong impacts such as dropping or bumping. It may cause malfunction or defective heating or cooling. Never modify, disassemble, or repair the product as it may cause malfunction. Do not stab with a sharp object such as an ice pick. It may cause damage or poor thermal insulation. Do not remove the thermal insulation sheet at the bottom of the product. It may cause thermal insulation defects. There may be slight scratches during the product production/processing process. This is not a defect or defect. Please refer to the included product manual for further details. ! It's not defective! - Replacement parts can be purchased at Thermos’ official mall (www.thermosshop.kr). Proper cleaning method: After use, wash thoroughly, dry thoroughly, and store away from high temperature and humidity. Do not use chlorine bleach, thinner, benzene, metal scrubber, or abrasive cleanser. Wash with a soft sponge or bottle washing brush using a neutral dishwashing detergent diluted with lukewarm water. Wipe the outside of the main unit dry with a dry cloth. This may cause water drop marks or rust. The red color inside the body that appears during use is caused by iron contained in the dissolved water. Pour lukewarm water with 10% vinegar into the main body and rinse well after 30 minutes. Tumbler details and precautions • The 'shaking' sound made when shaking the product is the sound made by the metal foil inside the body rubbing against each other to enhance the warming and cooling effect. Please use this product with confidence as it is a normal product. One-touch products are lid opening devices that do not open to a fixed point when a button is pressed. Press the button, and when the lid is opened, push it all the way to the fixing point and secure it before use. With the product upright, close the lid by firmly pressing it until you hear a ‘click’ sound. After adding a hot beverage, do not drink it directly or hold it close to your face and press the lever. As time passes after adding a hot beverage, the temperature of the contents decreases and the internal pressure decreases, so the lid may not open even if you press the button. Open the lid by hand and then turn the stopper to remove it. When you put tea in it and keep it warm, the ingredients may change and the interior may discolor, but it is harmless to the human body. 1) There may be a gap between the lid and the tumbler body. This is a normal product, not a defect, as it occurs during the manufacturing process. 2) This is a normal product, not a defect due to the finishing characteristics that are inevitable during the fine product manufacturing process. JDE product lid precautions: There may be scratches, mold marks, or dents on both sides due to injection molding. Beverages with ice lose ice if tilted quickly. Thermos Product Precautions Lunch Box/Food Jar Detailed Precautions JDE lid is not airtight. Do not move the product with drinks in it or store it lying down. Do not use this lid for all JDE models. Otherwise, properly attach the dedicated packing to the lid and attach it securely to the cup when using it. Do not move the product by holding the lid attached to the cup. When drinking, do not tilt too quickly and drink slowly. This may cause the drink to spill out and contaminate the surrounding area. If the product is placed on its side and hot (the cause of spoilage), the TKLH-1500 semi-sealed cold container compartment type made by TKLH-1500 is stored in an insulated lunch box with a soup container. When soup is not needed, add hot water and store it as soon as possible when eating. Allow side dishes to cool sufficiently before closing the lid. ② You can immediately find consumables that are compatible with the product. Do not store the product, but keep the product upright when transporting it. The outside of the main body gets hot when it is cooled. (If it gets cold, it is a thermal insulation (cold) defect. Please stop using it because it does. ! It is not a defect! ●●● In the case of a lunch box with an outer lid (single structure) and an inner lid, the rice container may have a risk of burns due to the nature of the stainless steel material. Please hold on to the silicone band. If you do not put side dishes that may leak, the warming effect may not be sufficient. Please do not put soup in rice containers or side dish containers (within 6 hours). Side dish containers can be used in the microwave or dishwasher except for the lid, but do not use them in the oven grill function. If you open the lid while cooking a rich side dish, the temperature will drop. For products with an inner lid, be sure to attach the inner lid, and do not insert plastic wrap between the inner lid and the main lid. Hold the handle and turn it while placing the product in the special bag. Do not pull or pull too hard. Tips for increasing the heat/cold insulation power: Be careful not to press the lid and place it in wrap or cooking foil. . Be sure to keep the outer lid securely closed. Stainless steel or soup containers may stain or rust when exposed to salty food or brown rice. This is a phenomenon that occurs because the stainless steel is not coated. It is not defective or defective, and there are no health hazards. If you put hot water in the container and soak it for about 1 minute, it may cause damage. This is a prize. It is not a problem with the product, but a problem with the appearance of the mineral ingredients found in normal products, so you can use it for cuts or on food. It's bad and the product's rice container is not fixed. This difference in clearance is normal for the product. Insulated lunch box products with ring-shaped lids may have rattles due to clearance between the lid and the beam. This is not a problem with the product, so please use it with confidence as it is a normal product. The inner lid is not fixed so that the outer lid can be easily opened. Please use it with confidence as it is a normal product and not a problem with the product. Adding a small amount of hot water (cold water) to the tumbler body and preheating it for about 1 minute is effective in keeping the tumbler warm (cold). Please use it with confidence. Therefore, do not preheat the product even if it is under the pressure of the insulating container. After preheating, discard the hot water and wipe off the moisture. side dish container
    Days CHECK! Exchange/return delivery information, check before ordering! ... Shipping costs are measured individually depending on the shipment quantity. If the product has been used, washed, or damaged due to the customer's negligence after receiving the product, it cannot be exchanged or returned. Exchanges and returns due to change of mind are possible within 7 days of receiving the item, and the customer must bear the cost of shipping and delivery charges. For Jeju and mountainous islands, additional freight charges may apply. In principle, all exchanges and returns are conducted through a recovery test ▶ return process after a call with a customer service representative. If the product is returned voluntarily by the customer without communication to the customer service representative or through an inquiry, exchange or return is not possible. If the product brand box is lost or damaged, it cannot be exchanged or returned. ※ When packaging a product, if there is no size or dedicated box, it will inevitably be packed and delivered in a recycled box. Please be careful before purchasing. Exchanges and returns are not possible due to the use of recycled boxes. ※ The product brand box is part of the product and cannot be replaced, so please double-pack it in a separate delivery box or another box to avoid damage. ※ Examples of non-refundable cases: When the product brand box is lost or damaged; When only the product box is returned without separate double packaging.
    > Delivery Information CUSTOMER Cooking becomes more fun when your kitchen is beautiful! Exchange/Return Information Ordering/Purchase/Payment/Delivery Precautions Please read before ordering to ensure a smooth process. • Shipped within 2-4 days after payment confirmation (However, if shipment is delayed due to a surge in orders or lack of inventory, we will contact you separately.) . Are you curious about the quote? Bulk Order 070-4140-1248 • Customers who request bundled delivery must pay on the same date, at the same time, with the same orderer, and be sure to indicate bundle request in the request. • Additional shipping charges may apply to islands and mountainous areas, and additional travel time of 1 to 3 days and additional fees (KRW 1,000 to 7,000) may apply. Orders placed before the same-day delivery deadline of 1pm on weekdays will be shipped via Lotte Courier, the first stage of same-day delivery. We will do our best to ensure fast and safe delivery. 1588-2121 (www.lotteglogis.com) • Products may be returned to military bases where shipping is not possible. Please make sure to check this before ordering. > Step 2 of preparing to package and deliver the product received by the courier company. Delivery Departure Product being delivered • Be sure to use Lotte Express for returns and exchanges. Step 3 • • Exchanges/returns due to simple change of mind are possible within 7 days after receipt of the product, provided the product is unused and the packaging is not damaged. • For returns and exchanges due to the buyer's simple change of mind, a separate round-trip shipping fee of 5,000 won must be paid. > Customer Inquiry 070-4140-1248 Delivery completed for next day pickup ● Please note that delivery fees are charged per box when exchanging/returning. Level 4 Due to the high call volume due to the surge in orders, phone connections are being delayed. If you have general inquiries such as product inquiries, please leave a message on the bulletin board and we will respond more quickly and quickly. • If you would like to exchange or return the product, please contact customer service. If you need to change anything, such as address, contact information, or options, please be sure to contact customer service. • Return address (postal code) 41755, 62 Pyeongni-ro 17-gil, Seo-gu, Daegu (1047-2 Jungni-dong) Consultation hours: Weekdays AM 10:00 ~ PM 05:00 / Lunch time PM 12:30~13:30

 

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  • Most orders are processed within 1–3 business days, depending on product availability.
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We currently ship to addresses within the United States only.

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Each product page clearly displays the “Ships From” location before checkout.

Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

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We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 

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We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.

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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.

Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.

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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

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Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

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  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.

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For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.

Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.

Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.

Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.

Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.

Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.

Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States

Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
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