Topdon đ„TOPDON BT300P 12V Car Heavy Duty Truck Digital Battery Tester With Printer
Topdon đ„TOPDON BT300P 12V Car Heavy Duty Truck Digital Battery Tester With Printer
Topdon đ„TOPDON BT300P 12V Car Heavy Duty Truck Digital Battery Tester With Printer
TOPDON BT300P 12V 24V Car Heavy Duty Truck Digital Battery Tester with Printer
Car Battery Tester 12V 24V 100-2000CCA Lead-Acid Battery, TOPDON BT300P Alternator Tester, Load Tester, with Built-in Printer, Spark Free Metal Clamps, Automatic Reverse Polarity Protection
- 12V&24VBattery Tester  The BT300P is a quick and accurate battery tester that offers printed diagnostic receipts. Know everything about the health of 12V batteries, the 12V & 24V starter motorâs cranking status, and 12V & 24V vehicle electronic systemâs charging condition. This is TOPDONâs newly developed battery tester that ensures your batteries are always working at an optimum level.
- Wider Application This device works on a wide variety of 12V automotive lead-acid batteries, such as 100~2000CCA regular flooded, AGM flat plate, AGM spiral, Gel, and EFB. It detects the failure of the starting and charging systems in 12V & 24V cars, motorcycles, trucks, RVs, ATVs, SUVs, boats, yachts, and even lawnmowers. Most vehicle issues caused by a defective battery can be fixed with the BT 300P.
- Fast & Accurate Test Results Featuring TOPDONâs latest conductive battery testing technology, this modern battery tester can identify the exact reason why your battery failed in only 3 seconds. Research shows that its results provide an accuracy of 99.5% - more precise than competing battery testing equipment.
- User-Oriented Battery Load Tester Its 2.4â color screen shows crystal-clear readings at any lighting condition. Intuitively placed buttons allow you to toggle menus with ease. With the built-in thermal printer, you wonât have to worry about running out of ink. No ribbons, cartridges, or other supplies are needed for its use. Standard thermal paper is the only refillable supply required to print your test results.
- Extra-Safe Operation With spark-free copper clamps, PVC-coated wiring, and built-in automatic protection against reverse polarity, the BT300P provides the extra safety you need when battery testing. Its insulated ABS shell prevents current leaks and can withstand damage. With an extra-long 31.5â cable, this car battery tester is even more convenient to use.
TOPDON BT300PÂ Your Reliable Battery Doctor
- Battery Testing Functions:Â Check the battery health, alternatorâs charging, and starterâs cranking conditions with ease.
- Wide Battery Coverage:Â 100~2000CCA regular flooded, AGM flat plate, AGM spiral, Gel, and EFB; much wider compared to others on the market.
- Rating Systems:Â CCA, BCI, CA, MCA, JIS, DIN, IEC, EN, SAE, GB.
- Built-in Printer:Â Access the data in hard-copy form, for better analysis.
- Premium Quality Copper Clamps:Â All ABS plastic covered; spark-free.
- Built-in Protections:Â Automatically protects your battery from reverse polarity or short circuit.
- Multilingual Menu:Â Easy to switch into the language (Russian, Spanish, French, Italian, and German).
- Quick & Accurate:Â This reliable battery tester offers results in just 10 seconds.
- Small & Compact:Â A brilliant addition to the toolbox for automotive mechanics, 4S repair stores and battery manufactures.
Battery Health Test
Our digital battery testers can help you diagnose faults with direct test results: âGOOD, BAD, REPLACE, or RECHARGEâ.
Simply connect the tester to check battery health condition: CCA value/rating, voltage, internal resistance, state of health (SOH), and state of charge (SOC).
- State of health (SoH)Â is a figure of merit of the condition of a battery (or a cell, or a battery pack), compared to its ideal conditions.
- State of charge (SoC)Â is the level of charge of an electric battery relative to its capacity, SoC is normally used when discussing the current state of a battery in use.
Cranking Test
Set this battery tester to cranking test mode and then start the vehicle.
The result will tell if your 12V & 24V electrical system can generate enough power to start the engine.
- Loaded Voltage means the voltage measured when turning on on-board electrical appliances, such as headlights.
- Unloaded Voltage means the voltage measured when turning off all the on-board electrical appliances.
Charging Test
Use this load tester to routinely check your 12V or 24V charging system of vehicle, to gauge alternator health and troubleshoot charging issues.
Fast & Accurate
No more lagging behind and false test results. This 12V battery tester runs super-fast and adopts cutting-edge conductance testing technology for 99.5% accuracy.
Shop-Quality Battery Tester
This car battery tester is a handy tool to ensure your batteries are always working at an optimum level. Worthy as an addition to the toolbox collection for automotive mechanics, 4S repair stores and battery manufactures.
Made to Last Long
This automotive load tester comes with a great carrying bag, which fits the unit itself quite well to provide extra protection against bumps or accidents, and is dust-proofing. It is also perfect to store in your glove box.
Â
Package list:
- 1*BT300P;
- 1*Carrying Bag;
- 1*User Manual;
- 3*Printer Paper.
For a Better User Experience
This advanced battery tester will automatically turn on as soon as being connected, welcoming you with a bright and nicely pixelated 2.4â color screen. It will present quality test result that is quick to read in a dark garage, under the hood, or even under natural daylight.
More, the built-in printer is there when you feel the need to attach a printout to a work order. You can print the test result out directly, share it with your customers or keep the printing records for future reference.
Â
- Paper Change
- Gently pull the TOPDON branded blue tab, this step releases the paper access panel.
- Put the new roll in.
- Cover the panel.
Never worry about running out of ink as it is the thermal printer.
**NOTE: the printer is ONLY available when the battery voltage is over 9.5V.
Super Safe to Operate
TOPDON is a brand that is synonymous with safe and advanced technology and this battery tester BT300P is no different. It can automatically monitor the battery activity to make the testing safer and more efficient due to the following built-in protections:
- Short-Circuit Protection - Protect the operators and the units against short circuit hazards; detect the faults and cut off the circuit immediately before the surge current reaches the maximum.
- Reverse Connection Protection - Protect your carâs electric system, if the positive battery clamp is accidentally connected to the negative battery terminal and vice versa.
- Spark Proof - The specially designed clamps are all high-quality ABS plastic covered. So when youâre connecting the connectors to the battery, you wonât worry about the leak of the battery acid which may cause a damaging explosion.
Â
FAQ:
Q: Can BT300P test the battery installed in the vehicle?Â
A: Yes, it supports in-vehicle and out-of-vehicle testing.
Q: Is the test result accurate?
A: Yes. Our BT300P features advanced conductance detection giving you accurate test results in seconds.
Q: What batteries can BT300P work on?
A: It works on 12V regular flooded, AGM Flat plate, AGM Spiral, GEL and Deep Cycle batteries, with CCA between 100 to 2000.
Q: Is BT300P designed with any built-in protections?
A: Yes. It offers peace of mind with extra-safe Reverse Polarity and Spark-proof protection, and easy operations even if youâre new to battery testing.
Q: Can BT300P test 12V solar battery?
A: If your solar battery bank is made up of lead-acid cells, then yes.
Q: How do I confirm if my vehicle battery is bad or good?
A: The battery tester will display SOH (State of Health), SOC (State of Charge), CCA (Cold Cranking Ampere), Voltage, Internal Resistance, and Rating, with an intuitive test result of âGOODâ or âBADâ for your reference.If the internal resistance is too large, it indicates a broken battery.
Q: How do I confirm if my vehicle battery is bad or good?
A: The battery tester will display SOH (State of Health), SOC (State of Charge), CCA (Cold Cranking Ampere), Voltage, Internal Resistance, and Rating, with an intuitive test result of âGOODâ or âBADâ for your reference.If the internal resistance is too large, it indicates a broken battery.
Q: Can this battery tester estimate the remaining capacity of my battery?
A: Yes.The battery tester will display SOC (State of Charge) to express as a percentage of your batteryâs rated capacity, a measure of its condition to assess the potential energy.
Note that a decent SOC (State of Charge) doesnât mean the battery is in good condition. You need to refer to your batteryâs actual CCA Value and Internal Resistance for further analysis.
Â
Â
1.We accept Credit cardsăDebit cardăApple PayăGoogle Pay ect. payment.
2.Please contact us if you need to use another method to pay.
3.Payment should be made within 4 days after bidding ends.
4.Otherwise an Unpaid Item case will be opened to you.
5.We are not responsible for buyersâ local taxes.
6.Please include your special requests in eBay note if there is any.Â
7.We reserve the final right of selling.
Â
Shipping
Order will be shipped within 1 business day after payment confirmed.
We have warehouse in USAïŒUKïŒHongKongïŒAustraliaïŒRussianïŒGermany and China warehouse.
From our US/UK/RU/DE/AU warehouse via UPS or DHL eCommerce shipping
Delivery time varies from 2 to 6 business days.
From our Hong Kong warehouse via DHL or FedEx Ground
Delivery time varies from 3 to 5 business days.
From our China warehouse
For US buyers, we use e-Packet (Delivery time is 5-12 business days) or express delivery(Delivery time is 3-7 business days) .
For other countries' buyers, we use China Post or Hong Kong Post(Delivery time varies from 10 to 25 business days)or Express delivery(Delivery time is 3-7 business days).
We will ship according to your Ebay address.
Please make sure it is correct and include phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any.
Buyer Guarantee
We assure you that we are a honest and super reliable seller on ebay, any problems can be solved in a satisfing way for you and any loss will not be brought to you as long as you will kindly contact us via ebay message or your private email. Please kindly contact us firstly if your purchasing is in trouble before leaving any bad feedback including neutral and negative feedback and leaving 3 stars or less stars to me on 4 criteria.
Return Policy
Please return the item within 30 days after receiving if you are not happy with your purchasing.All returns are expected to be in original conditions, please email us first for return address and instructions.
We assure you that we are a honest and super reliable seller on ebay, any problems can be solved in a satisfing way for you and any loss will not be brought to you as long as you will kindly contact us via ebay message or your private email. Please kindly contact us firstly if your purchasing is in trouble before leaving any bad feedback including neutral and negative feedback and leaving 3 stars or less stars to me on 4 criteria.
Return Policy
Please return the item within 30 days after receiving if you are not happy with your purchasing.All returns are expected to be in original conditions, please email us first for return address and instructions.
Who We Are?
We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
What Do We Have?
We have office and warehouse in Australia and US to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
Terms of tax:
We are not responsible for buyer's local taxes, please consult your local Customs for tax details.
Our customer-oriented service strives for positive feedbacks with all 5 star selling ratings.
Please feel free to contact us via eBay message once you have any question before you giving us negative feedback or open case.
We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
| Brand: | Topdon |
|---|---|
| Isin: | ILG2IQVJVJBZ |
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TOPDON BT300P 12V 24V Car Heavy Duty Truck Digital Battery Tester with Printer
Car Battery Tester 12V 24V 100-2000CCA Lead-Acid Battery, TOPDON BT300P Alternator Tester, Load Tester, with Built-in Printer, Spark Free Metal Clamps, Automatic Reverse Polarity Protection
- 12V&24VBattery Tester  The BT300P is a quick and accurate battery tester that offers printed diagnostic receipts. Know everything about the health of 12V batteries, the 12V & 24V starter motorâs cranking status, and 12V & 24V vehicle electronic systemâs charging condition. This is TOPDONâs newly developed battery tester that ensures your batteries are always working at an optimum level.
- Wider Application This device works on a wide variety of 12V automotive lead-acid batteries, such as 100~2000CCA regular flooded, AGM flat plate, AGM spiral, Gel, and EFB. It detects the failure of the starting and charging systems in 12V & 24V cars, motorcycles, trucks, RVs, ATVs, SUVs, boats, yachts, and even lawnmowers. Most vehicle issues caused by a defective battery can be fixed with the BT 300P.
- Fast & Accurate Test Results Featuring TOPDONâs latest conductive battery testing technology, this modern battery tester can identify the exact reason why your battery failed in only 3 seconds. Research shows that its results provide an accuracy of 99.5% - more precise than competing battery testing equipment.
- User-Oriented Battery Load Tester Its 2.4â color screen shows crystal-clear readings at any lighting condition. Intuitively placed buttons allow you to toggle menus with ease. With the built-in thermal printer, you wonât have to worry about running out of ink. No ribbons, cartridges, or other supplies are needed for its use. Standard thermal paper is the only refillable supply required to print your test results.
- Extra-Safe Operation With spark-free copper clamps, PVC-coated wiring, and built-in automatic protection against reverse polarity, the BT300P provides the extra safety you need when battery testing. Its insulated ABS shell prevents current leaks and can withstand damage. With an extra-long 31.5â cable, this car battery tester is even more convenient to use.
TOPDON BT300PÂ Your Reliable Battery Doctor
- Battery Testing Functions:Â Check the battery health, alternatorâs charging, and starterâs cranking conditions with ease.
- Wide Battery Coverage:Â 100~2000CCA regular flooded, AGM flat plate, AGM spiral, Gel, and EFB; much wider compared to others on the market.
- Rating Systems:Â CCA, BCI, CA, MCA, JIS, DIN, IEC, EN, SAE, GB.
- Built-in Printer:Â Access the data in hard-copy form, for better analysis.
- Premium Quality Copper Clamps:Â All ABS plastic covered; spark-free.
- Built-in Protections:Â Automatically protects your battery from reverse polarity or short circuit.
- Multilingual Menu:Â Easy to switch into the language (Russian, Spanish, French, Italian, and German).
- Quick & Accurate:Â This reliable battery tester offers results in just 10 seconds.
- Small & Compact:Â A brilliant addition to the toolbox for automotive mechanics, 4S repair stores and battery manufactures.
Battery Health Test
Our digital battery testers can help you diagnose faults with direct test results: âGOOD, BAD, REPLACE, or RECHARGEâ.
Simply connect the tester to check battery health condition: CCA value/rating, voltage, internal resistance, state of health (SOH), and state of charge (SOC).
- State of health (SoH)Â is a figure of merit of the condition of a battery (or a cell, or a battery pack), compared to its ideal conditions.
- State of charge (SoC)Â is the level of charge of an electric battery relative to its capacity, SoC is normally used when discussing the current state of a battery in use.
Cranking Test
Set this battery tester to cranking test mode and then start the vehicle.
The result will tell if your 12V & 24V electrical system can generate enough power to start the engine.
- Loaded Voltage means the voltage measured when turning on on-board electrical appliances, such as headlights.
- Unloaded Voltage means the voltage measured when turning off all the on-board electrical appliances.
Charging Test
Use this load tester to routinely check your 12V or 24V charging system of vehicle, to gauge alternator health and troubleshoot charging issues.
Fast & Accurate
No more lagging behind and false test results. This 12V battery tester runs super-fast and adopts cutting-edge conductance testing technology for 99.5% accuracy.
Shop-Quality Battery Tester
This car battery tester is a handy tool to ensure your batteries are always working at an optimum level. Worthy as an addition to the toolbox collection for automotive mechanics, 4S repair stores and battery manufactures.
Made to Last Long
This automotive load tester comes with a great carrying bag, which fits the unit itself quite well to provide extra protection against bumps or accidents, and is dust-proofing. It is also perfect to store in your glove box.
Â
Package list:
- 1*BT300P;
- 1*Carrying Bag;
- 1*User Manual;
- 3*Printer Paper.
For a Better User Experience
This advanced battery tester will automatically turn on as soon as being connected, welcoming you with a bright and nicely pixelated 2.4â color screen. It will present quality test result that is quick to read in a dark garage, under the hood, or even under natural daylight.
More, the built-in printer is there when you feel the need to attach a printout to a work order. You can print the test result out directly, share it with your customers or keep the printing records for future reference.
Â
- Paper Change
- Gently pull the TOPDON branded blue tab, this step releases the paper access panel.
- Put the new roll in.
- Cover the panel.
Never worry about running out of ink as it is the thermal printer.
**NOTE: the printer is ONLY available when the battery voltage is over 9.5V.
Super Safe to Operate
TOPDON is a brand that is synonymous with safe and advanced technology and this battery tester BT300P is no different. It can automatically monitor the battery activity to make the testing safer and more efficient due to the following built-in protections:
- Short-Circuit Protection - Protect the operators and the units against short circuit hazards; detect the faults and cut off the circuit immediately before the surge current reaches the maximum.
- Reverse Connection Protection - Protect your carâs electric system, if the positive battery clamp is accidentally connected to the negative battery terminal and vice versa.
- Spark Proof - The specially designed clamps are all high-quality ABS plastic covered. So when youâre connecting the connectors to the battery, you wonât worry about the leak of the battery acid which may cause a damaging explosion.
Â
FAQ:
Q: Can BT300P test the battery installed in the vehicle?Â
A: Yes, it supports in-vehicle and out-of-vehicle testing.
Q: Is the test result accurate?
A: Yes. Our BT300P features advanced conductance detection giving you accurate test results in seconds.
Q: What batteries can BT300P work on?
A: It works on 12V regular flooded, AGM Flat plate, AGM Spiral, GEL and Deep Cycle batteries, with CCA between 100 to 2000.
Q: Is BT300P designed with any built-in protections?
A: Yes. It offers peace of mind with extra-safe Reverse Polarity and Spark-proof protection, and easy operations even if youâre new to battery testing.
Q: Can BT300P test 12V solar battery?
A: If your solar battery bank is made up of lead-acid cells, then yes.
Q: How do I confirm if my vehicle battery is bad or good?
A: The battery tester will display SOH (State of Health), SOC (State of Charge), CCA (Cold Cranking Ampere), Voltage, Internal Resistance, and Rating, with an intuitive test result of âGOODâ or âBADâ for your reference.If the internal resistance is too large, it indicates a broken battery.
Q: How do I confirm if my vehicle battery is bad or good?
A: The battery tester will display SOH (State of Health), SOC (State of Charge), CCA (Cold Cranking Ampere), Voltage, Internal Resistance, and Rating, with an intuitive test result of âGOODâ or âBADâ for your reference.If the internal resistance is too large, it indicates a broken battery.
Q: Can this battery tester estimate the remaining capacity of my battery?
A: Yes.The battery tester will display SOC (State of Charge) to express as a percentage of your batteryâs rated capacity, a measure of its condition to assess the potential energy.
Note that a decent SOC (State of Charge) doesnât mean the battery is in good condition. You need to refer to your batteryâs actual CCA Value and Internal Resistance for further analysis.
Â
Â
1.We accept Credit cardsăDebit cardăApple PayăGoogle Pay ect. payment.
2.Please contact us if you need to use another method to pay.
3.Payment should be made within 4 days after bidding ends.
4.Otherwise an Unpaid Item case will be opened to you.
5.We are not responsible for buyersâ local taxes.
6.Please include your special requests in eBay note if there is any.Â
7.We reserve the final right of selling.
Â
Shipping
Order will be shipped within 1 business day after payment confirmed.
We have warehouse in USAïŒUKïŒHongKongïŒAustraliaïŒRussianïŒGermany and China warehouse.
From our US/UK/RU/DE/AU warehouse via UPS or DHL eCommerce shipping
Delivery time varies from 2 to 6 business days.
From our Hong Kong warehouse via DHL or FedEx Ground
Delivery time varies from 3 to 5 business days.
From our China warehouse
For US buyers, we use e-Packet (Delivery time is 5-12 business days) or express delivery(Delivery time is 3-7 business days) .
For other countries' buyers, we use China Post or Hong Kong Post(Delivery time varies from 10 to 25 business days)or Express delivery(Delivery time is 3-7 business days).
We will ship according to your Ebay address.
Please make sure it is correct and include phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any.
Buyer Guarantee
We assure you that we are a honest and super reliable seller on ebay, any problems can be solved in a satisfing way for you and any loss will not be brought to you as long as you will kindly contact us via ebay message or your private email. Please kindly contact us firstly if your purchasing is in trouble before leaving any bad feedback including neutral and negative feedback and leaving 3 stars or less stars to me on 4 criteria.
Return Policy
Please return the item within 30 days after receiving if you are not happy with your purchasing.All returns are expected to be in original conditions, please email us first for return address and instructions.
We assure you that we are a honest and super reliable seller on ebay, any problems can be solved in a satisfing way for you and any loss will not be brought to you as long as you will kindly contact us via ebay message or your private email. Please kindly contact us firstly if your purchasing is in trouble before leaving any bad feedback including neutral and negative feedback and leaving 3 stars or less stars to me on 4 criteria.
Return Policy
Please return the item within 30 days after receiving if you are not happy with your purchasing.All returns are expected to be in original conditions, please email us first for return address and instructions.
Who We Are?
We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
What Do We Have?
We have office and warehouse in Australia and US to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
Terms of tax:
We are not responsible for buyer's local taxes, please consult your local Customs for tax details.
Our customer-oriented service strives for positive feedbacks with all 5 star selling ratings.
Please feel free to contact us via eBay message once you have any question before you giving us negative feedback or open case.
We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
Condition
New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ...
Brand
Topdon
Model
Topdon BT300P Battery Tester with printer
Voltage
12V, 24V
Manufacturer Part Number
TOPDON BT300P Car Battery Tester Alternator with printer
Battery Test Type
AGM, Flooded, Gel, VRLA, EFB
Functions
Test 12V Battery - Test 12V & 24V Starting & Charging System
Batteries Rated CCA
100 ~ 2000CCA
Feature 1
Advanced Starter/Alternator Test
Feature 2
Tests the Batteries on the Car Directly,No Need to Remove Battery
Feature 3
Quick & Accurate Test Results Display in Just 3 Seconds.
Feature 4
Does not Emit Light, Heat or Spark, or Discharge Battery.
Features
LCD Display, Multi-Language Interface
Accessories
Carrying Case, Clamps, User Manual
Supported Battery Types
Regular Flooded, AGM Flat Plate, AGM Spiral & Gel.
Supported Rating Systems
CCA, BCI, CA, MCA, JIS, DIN, IEC, EN, SAE & GB.
Warranty
1 Year
UPC
655421695344
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
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