TORCHSTAR LED Combo Exit Sign, Green Letter Exit Sign with Emergency Lights, Emergency Lighting with Battery Backup, UL&FCC Listed, Two Adjustable Heads, Double Face, AC 120-277V, White, Pack of 2
TORCHSTAR LED Combo Exit Sign, Green Letter Exit Sign with Emergency Lights, Emergency Lighting with Battery Backup, UL&FCC Listed, Two Adjustable Heads, Double Face, AC 120-277V, White, Pack of 2
TORCHSTAR LED Combo Exit Sign, Green Letter Exit Sign with Emergency Lights, Emergency Lighting with Battery Backup, UL&FCC Listed, Two Adjustable Heads, Double Face, AC 120-277V, White, Pack of 2
- Wide Voltage for Different Places: This exit sign works with 120-277V, so you do not need to worry about compatibility. It can be used in homes, shops, malls, bars, cinemas, and many other spaces, giving you one product that fits a wide range of needs
- Guidance and Lighting When It Matters Most: The dual-sided sign clearly shows exit directions, while two adjustable lamp heads with six LEDs each provide bright backup light. In an emergency, it keeps shining for up to 90 minutes, giving people enough time to leave safely
- Easy to Mount with Complete Kit: Designed for simple wall or ceiling mounting, this exit sign comes with all the hardware you need. You can finish the setup quickly without buying extra parts, saving both time and installation costs
- Reliable Quality and Lasting Safety: Built with a high-strength ABS shell that resists fire and impact, this sign ensures dependable protection. Certified by UL and FCC, it meets strict safety standards and comes with a 2-year warranty, so you can trust it for long-term use
- Options to Match Your Space and Rules: You can choose between black or white housing with either red or green lettering to fit your local regulations and indoor style. More models and color options are also available in the TORCHSTAR store, giving you the flexibility to find the best match for your needs
| Brand: | TORCHSTAR |
|---|---|
| Color: | Green |
| Manufacturer: | TORCHSTAR |
| Part Number: | MQY56MQ |
| Material Type: | Acrylonitrile Butadiene Styrene |
| Isin: | IEFG69AOVHQS |
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Clear Guidance and Emergency Lighting
This LED exit sign with dual adjustable lamp heads is designed to keep people safe in any situation. Each lamp head is equipped with six high-brightness LEDs, delivering strong illumination that clearly lights up hallways, doorways, and escape routes. At the same time, the double-sided sign ensures exit directions are always visible from multiple angles. In the event of a power outage, the backup battery provides up to 90 minutes of continuous light, giving you the confidence that your family, staff, or customers can evacuate quickly and safely.
Durable Design for Any Setting
Made with a high-strength ABS housing that resists fire and impact, this exit sign offers lasting durability and peace of mind. It operates on 120-277V wide voltage, making it suitable for many environments including malls, bars, cinemas, and office buildings. Installation is simple with both wall and ceiling mount options, and all necessary hardware is included. Certified by UL and FCC and backed by a 2-year warranty, this exit sign combines safety and quality. Multiple models and color options are available in the TORCHSTAR store, so you can easily find the version that fits your local codes and indoor design.
Specifications:
Wattage: 2W
Voltage: AC 120-277V
Luminous flux: 400lm
Beam Angle: 120°
Material: ABS
Waterproof rating: Damp Location
Working temperature: 32℉-104℉
Battery: 3.6V1000mah
Lifespan: 20,000hrs
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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