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Umbra Tug One-Handed Tear Modern Paper Towel Holder, Black

Brand: Umbra
(4.4) 99 reviews
  • MODERN and ELEGANT: Designed by Jason Nip and Paul Rowan for Umbra, Tug is a modern stand up paper towel holder with smooth, elegant lines and a modern brushed nickel finish that is sure to enhance your kitchen décor
  • PATENTED DESIGN: The secret behind Tug’s patented design is the unique shape of the spine which features a curved rubber form that secures the core of your paper towel roll so you get an easy one-handed tear every time
  • EASY TO LOAD and USE: Slide any standard size paper towel roll (from any brand) onto the spine of Tug then once you pull out the piece of paper towel you want, give a firm ‘tug’ from the top down to tear the sheet away
  • WEIGHTED BASE FOR ADDED STABILITY: Umbra Tug Paper Towel Holder features a weighted base to help prevent it from toppling over and ensure it stays firmly in place when you tear off a sheet of paper towel
  • ORIGINAL DESIGN & TOTAL SATISFACTION: Our team of international designers brings thought, creativity and original design to everyday items. Umbra products are made to last using high quality materials. Don’t be fooled by copy-cat products. Choose Umbra and get the original. If you’re not completely satisfied for any reason, contact us within 30 days and we will fix it or issue a full refund.
  • Tug’s secret is the unique shape of its curved rubber spine which has been engineered to provide just the right amount of resistance; giving you an easy one-handed tear every time.
Brand: Umbra
Size: Free Standing
Color: Black
Manufacturer: Umbra
Part Number: TDVSMZH
Model: 330746-041
Material Type: Other
Product Dimensions: 4.61 x 10.24 x 15.24 inches; 2.38 pounds
Isin: I7K9FX8U4PZG

$46.03

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled By IBSPOT
Ships from USA

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Umbra Tug One-Handed Tear Modern Paper Towel Holder, Black

Umbra Tug One-Handed Tear Modern Paper Towel Holder, Black

$46.03

Color: **Metallic Black** | Style Name: **Counter Top**

Paper towels are a modern-day kitchen essential. In most cases, they're the first thing you reach for when you need to quickly clean something up or wipe something down. It's hard to imagine living without them but that doesn't mean you need to live with a flimsy standup paper towel holder or settle for the inconvenience of a mounted paper towel dispenser that is fixed in place under your cabinet not to mention a real eye sore. Introducing Umbra Tug Stand Up Paper Towel HolderNow you can keep your paper towels close at hand and easy to access when you need them most with Tug Stand Up Paper Towel Holder from Umbra. A design collaboration between Jason Nip and Paul Rowan, Tug features simple, elegant lines and a modern brushed nickel finish that is sure to enhance your kitchen decor. One-Handed Tear Every TimeNot only does Tug'spatented design look great, it also flat out gets the job done. The secret is the unique shape of the 13. 5-inch curved rubber spine. It's been engineered to provide just the right amount of resistance to hold the core of any standard size paper towel roll in place so you get an easy one-handed tear every time. Easy to Load and Easy to UseWith nothing to remove or unscrew and no tension arm to hold back, Tug Paper Towel Holder couldn't be easier to load. Simply slide your favorite brand of standard size paper towel roll onto the spine and you are ready to go - It's that simple. Using Tug to dispense paper towel when you need to clean something up or wipe something down is just as easy. Simply pull back a sheet of paper towel, then give a firm 'tug' from the top down to tear the sheet away along the paper towel perforation. It may take an attempt or two, but you willhave the technique mastered before you know it. Unlike traditional mounted paper towel dispensers that are fixed in place, Tug Stand Up Paper Towel Holder gives you the flexibility and convenience to move it around to where It's needed most (counter, table, island, patio, picnic table, etc. ). The weighted base has a diameter of 6. 5 inches which helps prevent it from toppling over and ensures it stays in place each time you tear off a sheet. Plus, the base is generously padded which helps prevent Tug from sliding or scratching the surface you place it on. Tug Modern Stand Up Paper Towel Holder gets the job done and it looks good while doing it - order yours today!

 

Processing Time

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  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

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Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
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  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

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  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

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If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
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Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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