Unbranded 20Pcs Hot Stone Massage Kit Volcanic Basalt Stone Rock SPA Massager + Warmer Box
Unbranded 20Pcs Hot Stone Massage Kit Volcanic Basalt Stone Rock SPA Massager + Warmer Box
Unbranded 20Pcs Hot Stone Massage Kit Volcanic Basalt Stone Rock SPA Massager + Warmer Box
20 Pcs Hot Massage Stone Set Heater Natural Basalt Warmer Rock Kit USA SRTOCK
Specification:
Voltage: 110V-220V, 50Hz
Power: 60W
Temperature: 60℃±10℃
Stone Color: Black
Cable Length: 140cm
Package Included:
4 x 8*8cm Stone
4 x 6*8cm Stone
4 x 5*6cm Stone
8 x 4*3cm Stone
1 x Heating Box
Contra-indications and Cautions:
20Pcs Hot Stone Massage Kit Volcanic Basalt Stone Rock SPA Massager + Warmer Box
Welcom to alwaytty03
Hot Stones Massage Kit, 20Pcs Portable Smooth and Natural Basalt Hot Rocks Set Massage Stone Warmer with Heater Box for Spa Body Relaxing Massage Therapy
1.Description
Are you a person who needs to use a computer, cell phone, or other electromagnetic radiation type devices for a long time? Or do you often feel muscle pain and nervousness? And you want to find ways to relax. Then you shouldn't miss out on a great option like hot stone therapy!
2.What's Included?
4 x (8*8cm) Stone
4 x (6*8cm) Stone
4 x (5*6cm) Stone
8 x (4*3)cm Stone
1 x Heating Box
3.Features&Highlights
Natural Material: Our hot stones are made of real basalt stones. The high iron content, smooth surface, and high warmth of basalt stone make it the most recommended type of stone for hot stone therapy.
Relieve Stress: The hot stone therapy deeply relaxes muscles to help relieve stress and tension, giving you a deeper and longer-lasting sense of relaxation.
Improve Blood Circulation: The hot stone therapy promotes vasodilation, which increases the flow of blood around your body and ultimately improves your blood circulation.
Beneficial for Metabolism: It increases cellular metabolism, thus increasing the rate at which your body processes nutrients and toxins to achieve a metabolism-boosting effect. All in all, you will find that your health will become better and better.
Easy to Use: You just need to clean the stone and your hands before using it and apply some essential oils to the stone. Then you can start the hot stone therapy.
Long History: The Hot stone therapy is an ancient therapy that can date back 5,000 years, so you don't have to worry about what harm such therapy might do to you.
Wide Application: These hot stones can be used not only for hot compresses but also for gua sha and tui na massage, which can bring more comprehensive and better healing effects to your body.
Customer Service: We aim to provide quality products and services. If you have any problems, please free to contact us. We will reply and solve the problem for you as soon as possible.
Details
Different Sizes of Stones: The use of stones of different sizes is not the same. The 5*6cm stones can be used for lifting your face and smoothing wrinkles, the 6*8cm stones can be used for hot compresses, gua sha, etc. You can choose the right size stone according to your needs.
Heating Box: It is convenient for customers to heat the stone so that they do not need to buy additional tools.
Application
These hot stones can be used not only for hot compresses but also for gua sha and tui na massage, which can bring more comprehensive and better healing effects to your body. These uses can get your blood circulation improved, enhance skin tone, improve immunity benefits, etc.
4.Weights&Dimensions
- 4 X 8*8cm Stone
- 4 X 6*8cm Stone
- 4 X 5*6cm Stone
- 8 X 4*3cm Stone
5.Specifications
Voltage: 110V-220V
Power: 60W
Temperature: 60℃±10℃
Stone Color: Black
Size of the Stone: 8*8cm/3.15*3.15Inch, 6*8cm/2.36*3.15Inch, 5*6cm/1.97*2.36Inch, 4*3cm/1.57*1.18Inch
Cable Length: 140cm/4.59ft
How to Use
Before Using:
- Heat the stone (it takes about 30-45 minutes to reach the desired temperature). The stone should be in the temperature range of 120-140 degrees Fahrenheit (47-50 degrees Celsius).
- You need to clean the stone and your hands before using it and apply some essential oils to the stone.
While Using:
- Always apply the stone slightly moistened and well applied (but not dripping).
- Make sure the client's skin is well lubricated and choose an aromatic formula of oil according to the client's skin type.
- Turn the stone frequently during application to spread the temperature evenly. Avoid pressing the stones together.
- Remove the stone from the heater and avoid using a metal spoon (the noise will distract the client from relaxing).
After Using:
- Rinse all stones thoroughly with running cold water. Then wash with warm soapy water. Spray the stones with antibacterial spray.
- At the end of the day, soak the stones in water and sea salt for 20 minutes. Dry the stones and re-oil them with a natural oil such as almond oil.
- Clean and store the stones separately in a small box or container.
6.Contra-indications and Cautions:
The Contra-indications with Hot Stone Therapy Are Much the Same As with Traditional Manual Massage, Except That There Is the Additional Consideration of Heat. Therefore, Be Cautious with Clients with High Blood Pressure and Circulatory Disorders, Heart Conditions & or Pregnancy. Hot Stone Therapy Treatment Would Naturally Be Inappropriate with for Clients with Skin Which Is Intolerant to Heat, or Very Sensitive Skin/Skin Prone to Prickly Heat/Clients with Nerve Damage/Loss of Tactile Sensation.
7.Preparation for Hot Stone Therapy:
Follow Manufacturer’s Instructions on Heating the Stones Prior to a Treatment(Most Heaters Take 30—45 Minutes to Reach Desired Temperature)
The Stones Should Be Within the Temperature Range of 120-140 Degrees Fahrenheit (47-~50 Degrees Centigrade)
Cleansing of the Stones:
After Each Client, Rinse All the Stones Thoroughly Under Cold Running Water. Then Wash with Warm Soapy Water. Spray the Stones with an Antibacterial Spray.
At the End the Day Soak Stones in Water and Sea Salt for 20 Minutes.
Dry the Stones and Re-oil with Them with Natural Oil Such As Almond Oil.
Cleanse and Store Stones Separately in a Small Box or Container
Helpful Hints When Using the Stones
Always Use Stones Slightly Wet and Well Oiled (but Not Dripping)
Make Sure the Client’s Skin Is Well Lubricated with the Selected Oil with Aromatic Formula for the Client’s Skin Type
Turn the Stones Often During Use so the Warmth Is Diffused Equally
Avoid Clicking the Stones Together.
To Remove Stones from Heater Avoid Using a Metal Spoon (the Noise Will Distract Your Client from Relaxation)
Always Rinse off Stones and Your Hands in Between Clients.
8.After Care:
Drink Plenty of Water.
Follow a Healthy, Light Diet Following Treatment.
Avoid Heat Treatments of Hot Baths Directly After.
Allow a Suitable Period of Time for the Body to Rest and Re-balance.
Allow Oils to Soak into the Body Before Showering and Your Skin Will Love You for It.
Have a Regular Treatment.
Notes
1. Caution should be taken with clients suffering from high blood pressure and circulatory disorders, heart disease, and pregnancy. And hot stone therapy is not suitable for clients with skin that is intolerant to heat, or clients with very sensitive skin.
2. Please avoid taking a hot shower directly after heat treatment. You should allow your body a proper period to rest and rebalance.
3. Please allow the slight color difference caused by the shooting light and 1-3 cm error due to manual measurement, and make sure you do not mind before ordering.
We accept ebay payment 。
Fees such as import duties, taxes are not included in the item price or shipping costs. These charges are the buyer's responsibility.
Shipping:
2-9 working days to: USA
- We maintain high standards of excellence and strive for hundred percent customer satisfaction. Feedback is very important to us. We hope that you contact us immediately before you give neutral or negative feedback, so that we can address your concerns. It is impossible to address issues if we do not know about them!
Your satisfaction is our ultimate goal. We work hard to earn your trust and future business. Our certified technicians have tested each item before shipping. The unit comes with 1 year limited warranty on all manufacturing defects.
a) If you receive a defective item, you may return it or ask for a discount. Please contact us within 14 days after you receive the package.
b) What you returned must be intact and in its original packaging as re? u. Customer is responsible for shipping costs of the returned item.
c) We will cover the cost of shipping back t with the shipping rate indicated in the registration page. We will send you a new unit or refund the full payment you paid.
Thank you.
Business Hour
Business Hour: Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)
Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
| Features | ❤Creative Design，Durable Material❤ |
|---|---|
| Fe'a'tu're's | ★Stable performance and high quality★ |
| Feature | ❤Great value with warranty❤ |
| ❤Highlights❤ | ❤Premium Material❤Long Service Life❤Creative Design❤ |
| 🔥Feature🔥 | 🔥High Performance🔥High Safety🔥Good Stability🔥 |
| ★Features★ | ★★★Reliable Quality★★★Easy installation★★★Ideal Gift★★★ |
| * Feature * | *Durable Material*Beautiful Appearance*Good Performance* |
| FEATURE 2 | FAST SHIPPING |
| FEATURE -1 | highquality, fastshipping |
| Type | Heater |
| shipping notice | Can not ship to Puerto Rico,Alaska/Hawaii |
| NOTE | not ship to Canarias |
| Brand | Unbranded |
| MPN | Does Not Apply |
| Custom Bundle | Yes |
| Color | Black |
| Material | Basalt |
| Body Area | Ankle Joints, Back, Hand, Hand Joints, Legs, Palm, Toes, Fingers, Face, Head |
| Item Height | 8cm |
| Item Length | 49cm |
| Item Weight | 3.015kg |
| Item Width | 32cm |
| Country/Region of Manufacture | China |
| UPC | Does not apply |
| Brand: | Unbranded |
|---|---|
| Isin: | IJIHB0MWPC63 |
This product is not available in the selected country
In Stock
Backordered
Out of Stock
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
-
MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
-
Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
20 Pcs Hot Massage Stone Set Heater Natural Basalt Warmer Rock Kit USA SRTOCK
Specification:
Voltage: 110V-220V, 50Hz
Power: 60W
Temperature: 60℃±10℃
Stone Color: Black
Cable Length: 140cm
Package Included:
4 x 8*8cm Stone
4 x 6*8cm Stone
4 x 5*6cm Stone
8 x 4*3cm Stone
1 x Heating Box
Contra-indications and Cautions:
20Pcs Hot Stone Massage Kit Volcanic Basalt Stone Rock SPA Massager + Warmer Box
Welcom to alwaytty03
Hot Stones Massage Kit, 20Pcs Portable Smooth and Natural Basalt Hot Rocks Set Massage Stone Warmer with Heater Box for Spa Body Relaxing Massage Therapy
1.Description
Are you a person who needs to use a computer, cell phone, or other electromagnetic radiation type devices for a long time? Or do you often feel muscle pain and nervousness? And you want to find ways to relax. Then you shouldn't miss out on a great option like hot stone therapy!
2.What's Included?
4 x (8*8cm) Stone
4 x (6*8cm) Stone
4 x (5*6cm) Stone
8 x (4*3)cm Stone
1 x Heating Box
3.Features&Highlights
Natural Material: Our hot stones are made of real basalt stones. The high iron content, smooth surface, and high warmth of basalt stone make it the most recommended type of stone for hot stone therapy.
Relieve Stress: The hot stone therapy deeply relaxes muscles to help relieve stress and tension, giving you a deeper and longer-lasting sense of relaxation.
Improve Blood Circulation: The hot stone therapy promotes vasodilation, which increases the flow of blood around your body and ultimately improves your blood circulation.
Beneficial for Metabolism: It increases cellular metabolism, thus increasing the rate at which your body processes nutrients and toxins to achieve a metabolism-boosting effect. All in all, you will find that your health will become better and better.
Easy to Use: You just need to clean the stone and your hands before using it and apply some essential oils to the stone. Then you can start the hot stone therapy.
Long History: The Hot stone therapy is an ancient therapy that can date back 5,000 years, so you don't have to worry about what harm such therapy might do to you.
Wide Application: These hot stones can be used not only for hot compresses but also for gua sha and tui na massage, which can bring more comprehensive and better healing effects to your body.
Customer Service: We aim to provide quality products and services. If you have any problems, please free to contact us. We will reply and solve the problem for you as soon as possible.
Details
Different Sizes of Stones: The use of stones of different sizes is not the same. The 5*6cm stones can be used for lifting your face and smoothing wrinkles, the 6*8cm stones can be used for hot compresses, gua sha, etc. You can choose the right size stone according to your needs.
Heating Box: It is convenient for customers to heat the stone so that they do not need to buy additional tools.
Application
These hot stones can be used not only for hot compresses but also for gua sha and tui na massage, which can bring more comprehensive and better healing effects to your body. These uses can get your blood circulation improved, enhance skin tone, improve immunity benefits, etc.
4.Weights&Dimensions
- 4 X 8*8cm Stone
- 4 X 6*8cm Stone
- 4 X 5*6cm Stone
- 8 X 4*3cm Stone
5.Specifications
Voltage: 110V-220V
Power: 60W
Temperature: 60℃±10℃
Stone Color: Black
Size of the Stone: 8*8cm/3.15*3.15Inch, 6*8cm/2.36*3.15Inch, 5*6cm/1.97*2.36Inch, 4*3cm/1.57*1.18Inch
Cable Length: 140cm/4.59ft
How to Use
Before Using:
- Heat the stone (it takes about 30-45 minutes to reach the desired temperature). The stone should be in the temperature range of 120-140 degrees Fahrenheit (47-50 degrees Celsius).
- You need to clean the stone and your hands before using it and apply some essential oils to the stone.
While Using:
- Always apply the stone slightly moistened and well applied (but not dripping).
- Make sure the client's skin is well lubricated and choose an aromatic formula of oil according to the client's skin type.
- Turn the stone frequently during application to spread the temperature evenly. Avoid pressing the stones together.
- Remove the stone from the heater and avoid using a metal spoon (the noise will distract the client from relaxing).
After Using:
- Rinse all stones thoroughly with running cold water. Then wash with warm soapy water. Spray the stones with antibacterial spray.
- At the end of the day, soak the stones in water and sea salt for 20 minutes. Dry the stones and re-oil them with a natural oil such as almond oil.
- Clean and store the stones separately in a small box or container.
6.Contra-indications and Cautions:
The Contra-indications with Hot Stone Therapy Are Much the Same As with Traditional Manual Massage, Except That There Is the Additional Consideration of Heat. Therefore, Be Cautious with Clients with High Blood Pressure and Circulatory Disorders, Heart Conditions & or Pregnancy. Hot Stone Therapy Treatment Would Naturally Be Inappropriate with for Clients with Skin Which Is Intolerant to Heat, or Very Sensitive Skin/Skin Prone to Prickly Heat/Clients with Nerve Damage/Loss of Tactile Sensation.
7.Preparation for Hot Stone Therapy:
Follow Manufacturer’s Instructions on Heating the Stones Prior to a Treatment(Most Heaters Take 30—45 Minutes to Reach Desired Temperature)
The Stones Should Be Within the Temperature Range of 120-140 Degrees Fahrenheit (47-~50 Degrees Centigrade)
Cleansing of the Stones:
After Each Client, Rinse All the Stones Thoroughly Under Cold Running Water. Then Wash with Warm Soapy Water. Spray the Stones with an Antibacterial Spray.
At the End the Day Soak Stones in Water and Sea Salt for 20 Minutes.
Dry the Stones and Re-oil with Them with Natural Oil Such As Almond Oil.
Cleanse and Store Stones Separately in a Small Box or Container
Helpful Hints When Using the Stones
Always Use Stones Slightly Wet and Well Oiled (but Not Dripping)
Make Sure the Client’s Skin Is Well Lubricated with the Selected Oil with Aromatic Formula for the Client’s Skin Type
Turn the Stones Often During Use so the Warmth Is Diffused Equally
Avoid Clicking the Stones Together.
To Remove Stones from Heater Avoid Using a Metal Spoon (the Noise Will Distract Your Client from Relaxation)
Always Rinse off Stones and Your Hands in Between Clients.
8.After Care:
Drink Plenty of Water.
Follow a Healthy, Light Diet Following Treatment.
Avoid Heat Treatments of Hot Baths Directly After.
Allow a Suitable Period of Time for the Body to Rest and Re-balance.
Allow Oils to Soak into the Body Before Showering and Your Skin Will Love You for It.
Have a Regular Treatment.
Notes
1. Caution should be taken with clients suffering from high blood pressure and circulatory disorders, heart disease, and pregnancy. And hot stone therapy is not suitable for clients with skin that is intolerant to heat, or clients with very sensitive skin.
2. Please avoid taking a hot shower directly after heat treatment. You should allow your body a proper period to rest and rebalance.
3. Please allow the slight color difference caused by the shooting light and 1-3 cm error due to manual measurement, and make sure you do not mind before ordering.
We accept ebay payment 。
Fees such as import duties, taxes are not included in the item price or shipping costs. These charges are the buyer's responsibility.
Shipping:
2-9 working days to: USA
- We maintain high standards of excellence and strive for hundred percent customer satisfaction. Feedback is very important to us. We hope that you contact us immediately before you give neutral or negative feedback, so that we can address your concerns. It is impossible to address issues if we do not know about them!
Your satisfaction is our ultimate goal. We work hard to earn your trust and future business. Our certified technicians have tested each item before shipping. The unit comes with 1 year limited warranty on all manufacturing defects.
a) If you receive a defective item, you may return it or ask for a discount. Please contact us within 14 days after you receive the package.
b) What you returned must be intact and in its original packaging as re? u. Customer is responsible for shipping costs of the returned item.
c) We will cover the cost of shipping back t with the shipping rate indicated in the registration page. We will send you a new unit or refund the full payment you paid.
Thank you.
Business Hour
Business Hour: Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)
Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
| Features | ❤Creative Design，Durable Material❤ |
|---|---|
| Fe'a'tu're's | ★Stable performance and high quality★ |
| Feature | ❤Great value with warranty❤ |
| ❤Highlights❤ | ❤Premium Material❤Long Service Life❤Creative Design❤ |
| 🔥Feature🔥 | 🔥High Performance🔥High Safety🔥Good Stability🔥 |
| ★Features★ | ★★★Reliable Quality★★★Easy installation★★★Ideal Gift★★★ |
| * Feature * | *Durable Material*Beautiful Appearance*Good Performance* |
| FEATURE 2 | FAST SHIPPING |
| FEATURE -1 | highquality, fastshipping |
| Type | Heater |
| shipping notice | Can not ship to Puerto Rico,Alaska/Hawaii |
| NOTE | not ship to Canarias |
| Brand | Unbranded |
| MPN | Does Not Apply |
| Custom Bundle | Yes |
| Color | Black |
| Material | Basalt |
| Body Area | Ankle Joints, Back, Hand, Hand Joints, Legs, Palm, Toes, Fingers, Face, Head |
| Item Height | 8cm |
| Item Length | 49cm |
| Item Weight | 3.015kg |
| Item Width | 32cm |
| Country/Region of Manufacture | China |
| UPC | Does not apply |
- Features: Creative DesignDurable Material
- Fe'a'tu're's: Stable performance and high quality
- Feature: Great value with warranty
- Highlights: Premium MaterialLong Service LifeCreative Design
- Feature: High PerformanceHigh SafetyGood Stability
- Features: Reliable QualityEasy installationIdeal Gift
- * Feature *: *Durable Material*Beautiful Appearance*Good Performance*
- FEATURE 2: FAST SHIPPING
- FEATURE -1: highquality, fastshipping
- Type: Heater
- shipping notice: Can not ship to Puerto Rico,Alaska/Hawaii
- NOTE: not ship to Canarias
- Brand: Unbranded
- MPN: Does Not Apply
- Custom Bundle: Yes
- Color: Black
- Material: Basalt
- Body Area: Ankle Joints, Back, Hand, Hand Joints, Legs, Palm, Toes, Fingers, Face, Head
- Item Height: 8cm
- Item Length: 49cm
- Item Weight: 3.015kg
- Item Width: 32cm
- Country/Region of Manufacture: China
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.
