Vaya Exclusivo Primo Orthopaedic Insoles for Flatfoot Hallux Valgus with Activated Carbon Flat Foot Heel Pad Size 40
Vaya Exclusivo Primo Orthopaedic Insoles for Flatfoot Hallux Valgus with Activated Carbon Flat Foot Heel Pad Size 40
Vaya Exclusivo Primo Orthopaedic Insoles for Flatfoot Hallux Valgus with Activated Carbon Flat Foot Heel Pad Size 40
- EFFECTIVE PAIN RELIEF: Our insoles provide targeted support for people with flat foot and hallux valgus. They reduce the sinking of the transverse arch and effectively relieve the midfoot area to reduce foot pain. Say goodbye to unpleasant complaints!
- ANATOMIC SUPPORT: Thanks to the built-in special pad, the sinking of the transverse arch is reduced. This pad supports the transverse arch, while the amortizing circle in the heel area reduces micro-shocks when walking on hard surfaces.
- HIGH QUALITY MATERIALS The top of our orthotic insoles is made of soft tanned vegetable tanned sheepskin leather with excellent hygienic properties. The thin, breathable non-slip latex base provides exceptional comfort and flexibility when walking. In between is the corrective pad made of natural latex, which supports the transverse arch. The heel cushioning circle effectively prevents foot fatigue.
- ODOR FIGHTING WITH ACTIVATED CARBON Our insoles contain a layer of activated carbon that absorbs unpleasant odors. This flexible and breathable layer keeps your shoes fresh and odourless. Invest in your comfort and foot health.
- VERSATILE BENEFITS Our insoles offer a variety of benefits. They are comfortable and fit easily into everyday shoes. They support the transverse arch, relieve the midfoot area, prevent the progression of the transverse flat foot and hallux valgus, protect the feet from fatigue and effectively reduce foot pain. They relieve muscles and ligaments in the foot.
| Brand: | Vaya Medical | 
|---|---|
| Size: | 40 | 
| Color: | Brown | 
| Manufacturer: | Vaya Medical | 
| Part Number: | DGW6PHX | 
| Material Type: | Leather Rubber | 
| Isin: | ISPOH5R3FSBJ | 
 
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Insoles - relief for feet and joints.
Do you have to walk and stand a lot in everyday life?
Does the strain on your feet cause pain?
Then Vaya insoles are just the thing for you. The orthotic insoles are made of soft and delicate organic lambskin, with a breathable underlayer, and the great design allows the support of the
Metatarsal arch and prevents feet from slipping forward in the shoe. Thanks to one of the layers, our insoles provide shock absorption and comfort and effectively prevent foot fatigue.
Advantages of our orthopaedic insole
- Comfortable - does not interfere with daily use and relieves the muscles, tendons and ligaments.
- Protection - Supports the metatarsal arch.
- Easy to use - easy to put on.
- Safety - A medical device with certificate.
- Ecology: the product is made from natural organic lambskin.
- Long-term - The product is reusable and not harmful to the environment.
What are transverse flat feet? (Use on transverse flat feet).
Bone arches that support a properly built foot 
Flat feet occur when the ligaments are too weak or the weight has to endure too much. 
The foot touches the ground with its entire surface instead of with three points: heel, first and fifth metatarsal.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost | 
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items | 
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional | 
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. | 
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional | 
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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