Vitabay Repair Sensitive 50 ml Cream • For Neurodermatitis & Psoriasis • With Urea & Defensil • Moisturises • For Sensitive and Irritated Skin • Made in Germany
Vitabay Repair Sensitive 50 ml Cream • For Neurodermatitis & Psoriasis • With Urea & Defensil • Moisturises • For Sensitive and Irritated Skin • Made in Germany
Vitabay Repair Sensitive 50 ml Cream • For Neurodermatitis & Psoriasis • With Urea & Defensil • Moisturises • For Sensitive and Irritated Skin • Made in Germany
- 100% Free from mineral oils, parabens, polyethylene glycol (PEG), dyes and nanoparticles. Not tested on animals.
- Satisfaction guarantee – we at Vitabay want you to be 100% satisfied with our products. However, if this is not the case, please do not hesitate to contact us. We are happy to help you.
- Protection and care - Sensitive skin is prone to dryness, cracks, redness and premature wrinkles. With proper care, it comes back in balance. Repair Sensitive protects the skin from overreaction and provides instant skin soothing. This comes from in-vivo studies on the active ingredient Defensil.
- Moisturises - High molecular hyaluronic acid binds large amounts of water in the cells. Hyaluronic acid ensures the elasticity of the skin. Urea is also a "natural moisturising factor".
- 🏆 Brand quality - Our company is subject to extensive control procedures according to ISO 13485, which allows us to ensure safe and controlled quality. The entire manufacturing process is monitored down to the smallest detail. In addition, we only process certified raw materials according to internationally recognised quality standards.
- Made in Germany - All our products are made in Germany and are subject to the most stringent production controls. Vitabay has stood for high-quality and innovative products for over 10 years. We are expanding our range almost weekly and want to offer our customers the best cosmetics and dietary supplements at the best price.
- Easy to use – apply to cleansed skin in the morning and evening, ideal for sunburn, mosquito bites, rashes and skin redness.
- Vitabay – we want to support a healthy and active lifestyle. We offer a wide variety of top brands and first-class products. Our focus is in the areas of health and vitality as well as fitness and sports, and you will also find a wide range of cosmetics and care products.
- Laboratory tested – Our products are tested for purity, safety and quality in certified, independent laboratories. Every single batch of products is checked and certified.
| Brand: | vitabay |
|---|---|
| Size: | 50 ml |
| Color: | Repair sensitive cream |
| Manufacturer: | vitabay |
| Part Number: | 12O6F7E |
| Product Dimensions: | 4.72 x 1.38 x 1.38 inches; 4.16 ounces |
| Isin: | ILYHQGEPMRJQ |
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Contents: 50 ml.
So you soothe your irritated and irritated skin and prevent annoying itching.
Sensitive skin shows up with dryness, cracks, redness and early wrinkles. With the right care, it comes back into balance. Sensitive skin is the condition where our outer sleeve reacts with redness, cracks, premature wrinkles and inflammation. Healthy skin is not sensitive. However, there are skin complexions that tend to be sensitive: this includes a delicate and thin, dry skin as well as a stronger blood and therefore reddened skin.
Especially wind and weather can play with our skin. They remove the much-needed moisture and let you age prematurely. With Repair Sensitive 50 ml and the defensil, urea and double hyaluronic acid contained in it, a complex has been developed that sets standards in the care of sensitive skin thanks to its uniqueness and effectiveness.
Thanks to the 3-phase active principle of plant raw materials cardiospermum halicacabum, echium oil and the unsaponifiable of the sunflower, Defensil helps against itchy and allergic skin rashes. Rapid skin soothing,
Innovative packaging: the Vitabay Care airless dispenser is a pressure-free, access-proof dispenser system. This combines a mechanically activated pump and a container that releases the product after filling and airtight seal without letting air in. The airless dispenser from Vitabay Care offers you effective protection against bacteria, oxidation of the ingredients, extends product durability and allows precise dosage.
So you soothe your irritated and irritated skin and prevent annoying itching.
Sensitive skin shows up with dryness, cracks, redness and early wrinkles. With the right care, it comes back into balance. Sensitive skin is the condition where our outer sleeve reacts with redness, cracks, premature wrinkles and inflammation. Healthy skin is not sensitive. However, there are skin complexions that tend to be sensitive: this includes a delicate and thin, dry skin as well as a stronger blood and therefore reddened skin.
Especially wind and weather can play with our skin. They remove the much-needed moisture and let you age prematurely. With Repair Sensitive 50 ml and the defensil, urea and double hyaluronic acid contained in it, a complex has been developed that sets standards in the care of sensitive skin thanks to its uniqueness and effectiveness.
Thanks to the 3-phase active principle of plant raw materials cardiospermum halicacabum, echium oil and the unsaponifiable of the sunflower, Defensil helps against itchy and allergic skin rashes. Rapid skin soothing,
Innovative packaging: the Vitabay Care airless dispenser is a pressure-free, access-proof dispenser system. This combines a mechanically activated pump and a container that releases the product after filling and airtight seal without letting air in. The airless dispenser from Vitabay Care offers you effective protection against bacteria, oxidation of the ingredients, extends product durability and allows precise dosage.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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