XGODY 11.3" Car Stereo Radio Touch Screen Wireless Carplay Android Auto Rear Camera
XGODY 11.3" Car Stereo Radio Touch Screen Wireless Carplay Android Auto Rear Camera
XGODY 11.3" Car Stereo Radio Touch Screen Wireless Carplay Android Auto Rear Camera
Product Description
Warm reminder: This product does not contain batteries and needs to be plugged in during use.
1. High-definition touch screen and advanced display technology:
H16 adopts an 11.3-inch touch screen with a screen resolution of up to 1440*540, allowing you to view the recorded content clearly and comfortably.
2. Dual-camera recording:
The front camera supports 4K resolution and has a 170° wide-angle field of view, ensuring that you capture more road information.
The rear camera supports 1080P resolution, has a 160° wide-angle field of view, and provides a reversing assist function, making you safer and more confident when reversing.
3. Smart interconnection functions:
CarPlay & Android auto: Provides smartphone integration, voice control, navigation, music and messaging functions. Connect your mobile phone to the H16 dash cam for a smarter and safer driving experience.
Mobile screen projection: With Airplay & Android mirror, you can project the smartphone screen content to the large touch display of the XGODY H16, allowing you to use smartphone functions more easily while focusing on the road conditions, providing a more convenient driving experience.
Bluetooth 5.0: Provides high-speed connection, stability, low energy consumption and wider coverage, allowing you to achieve fast and reliable device connection on the XGODY H16 dash cam.
WiFi connection: WiFi connection enables access and sharing, firmware updates, mobile application support and fast download functions, providing convenient data management and control functions for the XGODY H16 dash cam.
4. Multiple practical functions:
True WDR technology - solves the problem of strong light changes. It can capture images under different light conditions at the same time and merge them to obtain a balanced picture, ensuring that you can see details clearly in both high-light and low-light environments.
Loop recording - ensure continuous recording of your driving journey without stopping due to insufficient storage space. When the memory card capacity is almost exhausted, the old video files are automatically overwritten so that the latest driving data can be recorded continuously without you having to manually manage storage space.
Gravity sensing, emergency lock - When the dash cam detects movement or collision in the surrounding environment, it automatically starts recording to capture potential events or anomalies. This helps protect your vehicle while also providing you with additional security.
24-hour parking monitoring (wired kit required, not included) - This means that even if you are not near the vehicle, the dashcam can continue to monitor the situation around the vehicle. If a collision or abnormal event occurs, it will automatically record and save the relevant footage, providing you with important evidence to ensure the safety of the vehicle.
5. Large-capacity storage:
XGODY H16 supports up to 256GB memory card expansion (card not included), ensuring that you can record important moments during driving for a long time without frequently deleting old data.
6. Car Audio - AUX&FM&Bluetooth:
The device has built-in speakers, but if you want a more stereoscopic sound, it is recommended to connect to the car audio.
Bluetooth: With Bluetooth connection, you can wirelessly connect your mobile device to the car audio for audio synchronization, providing convenience and good sound quality.
You need to make sure that the car audio system has selected Bluetooth mode and the connected device has also enabled Bluetooth connection.
AUX: Use the AUX cable to physically connect your mobile device to the car audio, providing high-quality sound, but requires a physical connection.
You need to make sure that the car audio system has selected AUX mode and the connected device is also in AUX mode.
FM transmitter: Use the FM transmitter to transmit mobile device audio to the car stereo via FM frequency, but it may be affected by wireless interference and the sound quality is not as stable as other options.
You need to make sure that both the car stereo and the device are switched to FM mode, and the car radio is tuned to the same frequency as the transmitter in order to receive the audio signal from the connected device.
7. Flexible screen display mode:
H16 provides a variety of screen display modes, including full screen and split screen display, allowing you to freely choose your favorite display method to meet different needs.
8. Easy installation:
XGODY H16 is very simple to install, and there are two ways to install it.
(1) Base bracket, just place it directly on the appropriate car center console. This installation method is lower in height and can reduce visual blind spots.
(2) Suction cup long arm direct, tear off the 3M glue and fix it directly on the car center console or windshield.
It is compatible with most car models and does not require disassembly of the original car device
1. High-definition touch screen and advanced display technology:
H16 adopts an 11.3-inch touch screen with a screen resolution of up to 1440*540, allowing you to view the recorded content clearly and comfortably.
2. Dual-camera recording:
The front camera supports 4K resolution and has a 170° wide-angle field of view, ensuring that you capture more road information.
The rear camera supports 1080P resolution, has a 160° wide-angle field of view, and provides a reversing assist function, making you safer and more confident when reversing.
3. Smart interconnection functions:
CarPlay & Android auto: Provides smartphone integration, voice control, navigation, music and messaging functions. Connect your mobile phone to the H16 dash cam for a smarter and safer driving experience.
Mobile screen projection: With Airplay & Android mirror, you can project the smartphone screen content to the large touch display of the XGODY H16, allowing you to use smartphone functions more easily while focusing on the road conditions, providing a more convenient driving experience.
Bluetooth 5.0: Provides high-speed connection, stability, low energy consumption and wider coverage, allowing you to achieve fast and reliable device connection on the XGODY H16 dash cam.
WiFi connection: WiFi connection enables access and sharing, firmware updates, mobile application support and fast download functions, providing convenient data management and control functions for the XGODY H16 dash cam.
4. Multiple practical functions:
True WDR technology - solves the problem of strong light changes. It can capture images under different light conditions at the same time and merge them to obtain a balanced picture, ensuring that you can see details clearly in both high-light and low-light environments.
Loop recording - ensure continuous recording of your driving journey without stopping due to insufficient storage space. When the memory card capacity is almost exhausted, the old video files are automatically overwritten so that the latest driving data can be recorded continuously without you having to manually manage storage space.
Gravity sensing, emergency lock - When the dash cam detects movement or collision in the surrounding environment, it automatically starts recording to capture potential events or anomalies. This helps protect your vehicle while also providing you with additional security.
24-hour parking monitoring (wired kit required, not included) - This means that even if you are not near the vehicle, the dashcam can continue to monitor the situation around the vehicle. If a collision or abnormal event occurs, it will automatically record and save the relevant footage, providing you with important evidence to ensure the safety of the vehicle.
5. Large-capacity storage:
XGODY H16 supports up to 256GB memory card expansion (card not included), ensuring that you can record important moments during driving for a long time without frequently deleting old data.
6. Car Audio - AUX&FM&Bluetooth:
The device has built-in speakers, but if you want a more stereoscopic sound, it is recommended to connect to the car audio.
Bluetooth: With Bluetooth connection, you can wirelessly connect your mobile device to the car audio for audio synchronization, providing convenience and good sound quality.
You need to make sure that the car audio system has selected Bluetooth mode and the connected device has also enabled Bluetooth connection.
AUX: Use the AUX cable to physically connect your mobile device to the car audio, providing high-quality sound, but requires a physical connection.
You need to make sure that the car audio system has selected AUX mode and the connected device is also in AUX mode.
FM transmitter: Use the FM transmitter to transmit mobile device audio to the car stereo via FM frequency, but it may be affected by wireless interference and the sound quality is not as stable as other options.
You need to make sure that both the car stereo and the device are switched to FM mode, and the car radio is tuned to the same frequency as the transmitter in order to receive the audio signal from the connected device.
7. Flexible screen display mode:
H16 provides a variety of screen display modes, including full screen and split screen display, allowing you to freely choose your favorite display method to meet different needs.
8. Easy installation:
XGODY H16 is very simple to install, and there are two ways to install it.
(1) Base bracket, just place it directly on the appropriate car center console. This installation method is lower in height and can reduce visual blind spots.
(2) Suction cup long arm direct, tear off the 3M glue and fix it directly on the car center console or windshield.
It is compatible with most car models and does not require disassembly of the original car device
FAQ
Q: What we can do if it can't record video normally?
A: You can change the TF card; change the resolution, frames per second; insert the larger capacity memory card; make sure the card has been installed correctly(during the installation process; you should hear a clicking sound),delete unnecessary files from the memory card to release space.
Q: Why it power off automatically after working a few minutes?
A: Please make sure it connects car charge to provide power, because the battery can't work a long time.
Q: Why the dash cam can’t recognize the SD card?
A: First, please use the class 10 with branded memory card will be better. (CLASS 10 IS BEST).
Second, please check the micro SD card position, (normally, there is a mark on the device near to the card port showing the correct position of memory card.) and you will feel a little button bounce insert the device after you insert the memory card.
Third, please insert the micro SD card into the device before you power on the device.
Last, please format the micro SD card. Last, please reset the dash cam, there is a little hole on the device, could you please use a little needle to push it (reset hole).
Q: Why did the dash cam turn on/off automatically?
A: About turning itself off, please try double check the device at first:
1, Please changing another Car charger OR connect it with the computer via the USB cable directly always, and test if the device can work well? If yes, the car charger is defect.
2, Please check if you had turned on the auto turn off function already, If yes, Please turn it OFF, this is so important, please check:
1) Double press the top right MENU button (near the power on one) -- Press the down button select auto power off.
2) Use the left up/ down button to select " OFF " on the right side and then press the REC button to confirm.
3) If it still can't work, please kindly change another memory card in the device, OR please remove the memory card to test.
Q: Why doesn't the recorder record after I insert the SD card? Not working?
A: You need to format your SD card on the computer. After inserting the SD card into the mirror camera, format the machine again. Click "setting" → "format"
Q: Can you adjust the reverse aid lines width and angle? The reverse aid is too narrow and highly inaccurate.
A: Hello width cannot be adjusted. You can adjust the angle up and down. On the left one-third of the screen, swipe up and down to adjust the view scope of the camera.
Q: Can I replace the rear camera only?
A: Yes, of course.
Q: Does it record only what’s on the screen or it records both the front and the back even the screen only shows either the front or the rear?
A: This mirror dashcam records both the front and the back even the screen only shows either the front or the rear.
Q: No longer loop recording
A: The reason why the device will no longer loop video recording is that the video in the SD card cannot be overwritten. In other words, the file is locked completely and cannot be overwritten. Please format the SD card manually. Then adjust the protection level to medium or low.
A: You can change the TF card; change the resolution, frames per second; insert the larger capacity memory card; make sure the card has been installed correctly(during the installation process; you should hear a clicking sound),delete unnecessary files from the memory card to release space.
Q: Why it power off automatically after working a few minutes?
A: Please make sure it connects car charge to provide power, because the battery can't work a long time.
Q: Why the dash cam can’t recognize the SD card?
A: First, please use the class 10 with branded memory card will be better. (CLASS 10 IS BEST).
Second, please check the micro SD card position, (normally, there is a mark on the device near to the card port showing the correct position of memory card.) and you will feel a little button bounce insert the device after you insert the memory card.
Third, please insert the micro SD card into the device before you power on the device.
Last, please format the micro SD card. Last, please reset the dash cam, there is a little hole on the device, could you please use a little needle to push it (reset hole).
Q: Why did the dash cam turn on/off automatically?
A: About turning itself off, please try double check the device at first:
1, Please changing another Car charger OR connect it with the computer via the USB cable directly always, and test if the device can work well? If yes, the car charger is defect.
2, Please check if you had turned on the auto turn off function already, If yes, Please turn it OFF, this is so important, please check:
1) Double press the top right MENU button (near the power on one) -- Press the down button select auto power off.
2) Use the left up/ down button to select " OFF " on the right side and then press the REC button to confirm.
3) If it still can't work, please kindly change another memory card in the device, OR please remove the memory card to test.
Q: Why doesn't the recorder record after I insert the SD card? Not working?
A: You need to format your SD card on the computer. After inserting the SD card into the mirror camera, format the machine again. Click "setting" → "format"
Q: Can you adjust the reverse aid lines width and angle? The reverse aid is too narrow and highly inaccurate.
A: Hello width cannot be adjusted. You can adjust the angle up and down. On the left one-third of the screen, swipe up and down to adjust the view scope of the camera.
Q: Can I replace the rear camera only?
A: Yes, of course.
Q: Does it record only what’s on the screen or it records both the front and the back even the screen only shows either the front or the rear?
A: This mirror dashcam records both the front and the back even the screen only shows either the front or the rear.
Q: No longer loop recording
A: The reason why the device will no longer loop video recording is that the video in the SD card cannot be overwritten. In other words, the file is locked completely and cannot be overwritten. Please format the SD card manually. Then adjust the protection level to medium or low.
Warranty
Comprehensive after-sales guarantee, high-quality service! Shop with confidence, we are with you!
-- Comprehensive after-sales protection: ensure a worry-free shopping experience. Our professional customer service team will provide you with support and answers at any time.
-- High-quality customer service: Provide the best quality service for each customer. The professionally trained customer service team has rich product knowledge and problem-solving ability.
-- Quick response and problem solving: Value your time and needs, promise to respond in the shortest time and find the best solution.
-- Worry-free return and exchange policy: protect your rights and interests. If you are not satisfied with the product or have quality problems within 30 days from the date of purchase, we will assist you to return or exchange the product and bear the relevant costs. Our products are also backed by a one-year warranty.
-- Long-term technical support: establish a long-term cooperative relationship with customers. After your purchase, you get ongoing technical support, ready to help and make sure your problems are solved.
| Brand: | XGODY |
|---|---|
| Isin: | IUP7KQZ1ICTO |
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Product Description
Warm reminder: This product does not contain batteries and needs to be plugged in during use.
1. High-definition touch screen and advanced display technology:
H16 adopts an 11.3-inch touch screen with a screen resolution of up to 1440*540, allowing you to view the recorded content clearly and comfortably.
2. Dual-camera recording:
The front camera supports 4K resolution and has a 170° wide-angle field of view, ensuring that you capture more road information.
The rear camera supports 1080P resolution, has a 160° wide-angle field of view, and provides a reversing assist function, making you safer and more confident when reversing.
3. Smart interconnection functions:
CarPlay & Android auto: Provides smartphone integration, voice control, navigation, music and messaging functions. Connect your mobile phone to the H16 dash cam for a smarter and safer driving experience.
Mobile screen projection: With Airplay & Android mirror, you can project the smartphone screen content to the large touch display of the XGODY H16, allowing you to use smartphone functions more easily while focusing on the road conditions, providing a more convenient driving experience.
Bluetooth 5.0: Provides high-speed connection, stability, low energy consumption and wider coverage, allowing you to achieve fast and reliable device connection on the XGODY H16 dash cam.
WiFi connection: WiFi connection enables access and sharing, firmware updates, mobile application support and fast download functions, providing convenient data management and control functions for the XGODY H16 dash cam.
4. Multiple practical functions:
True WDR technology - solves the problem of strong light changes. It can capture images under different light conditions at the same time and merge them to obtain a balanced picture, ensuring that you can see details clearly in both high-light and low-light environments.
Loop recording - ensure continuous recording of your driving journey without stopping due to insufficient storage space. When the memory card capacity is almost exhausted, the old video files are automatically overwritten so that the latest driving data can be recorded continuously without you having to manually manage storage space.
Gravity sensing, emergency lock - When the dash cam detects movement or collision in the surrounding environment, it automatically starts recording to capture potential events or anomalies. This helps protect your vehicle while also providing you with additional security.
24-hour parking monitoring (wired kit required, not included) - This means that even if you are not near the vehicle, the dashcam can continue to monitor the situation around the vehicle. If a collision or abnormal event occurs, it will automatically record and save the relevant footage, providing you with important evidence to ensure the safety of the vehicle.
5. Large-capacity storage:
XGODY H16 supports up to 256GB memory card expansion (card not included), ensuring that you can record important moments during driving for a long time without frequently deleting old data.
6. Car Audio - AUX&FM&Bluetooth:
The device has built-in speakers, but if you want a more stereoscopic sound, it is recommended to connect to the car audio.
Bluetooth: With Bluetooth connection, you can wirelessly connect your mobile device to the car audio for audio synchronization, providing convenience and good sound quality.
You need to make sure that the car audio system has selected Bluetooth mode and the connected device has also enabled Bluetooth connection.
AUX: Use the AUX cable to physically connect your mobile device to the car audio, providing high-quality sound, but requires a physical connection.
You need to make sure that the car audio system has selected AUX mode and the connected device is also in AUX mode.
FM transmitter: Use the FM transmitter to transmit mobile device audio to the car stereo via FM frequency, but it may be affected by wireless interference and the sound quality is not as stable as other options.
You need to make sure that both the car stereo and the device are switched to FM mode, and the car radio is tuned to the same frequency as the transmitter in order to receive the audio signal from the connected device.
7. Flexible screen display mode:
H16 provides a variety of screen display modes, including full screen and split screen display, allowing you to freely choose your favorite display method to meet different needs.
8. Easy installation:
XGODY H16 is very simple to install, and there are two ways to install it.
(1) Base bracket, just place it directly on the appropriate car center console. This installation method is lower in height and can reduce visual blind spots.
(2) Suction cup long arm direct, tear off the 3M glue and fix it directly on the car center console or windshield.
It is compatible with most car models and does not require disassembly of the original car device
1. High-definition touch screen and advanced display technology:
H16 adopts an 11.3-inch touch screen with a screen resolution of up to 1440*540, allowing you to view the recorded content clearly and comfortably.
2. Dual-camera recording:
The front camera supports 4K resolution and has a 170° wide-angle field of view, ensuring that you capture more road information.
The rear camera supports 1080P resolution, has a 160° wide-angle field of view, and provides a reversing assist function, making you safer and more confident when reversing.
3. Smart interconnection functions:
CarPlay & Android auto: Provides smartphone integration, voice control, navigation, music and messaging functions. Connect your mobile phone to the H16 dash cam for a smarter and safer driving experience.
Mobile screen projection: With Airplay & Android mirror, you can project the smartphone screen content to the large touch display of the XGODY H16, allowing you to use smartphone functions more easily while focusing on the road conditions, providing a more convenient driving experience.
Bluetooth 5.0: Provides high-speed connection, stability, low energy consumption and wider coverage, allowing you to achieve fast and reliable device connection on the XGODY H16 dash cam.
WiFi connection: WiFi connection enables access and sharing, firmware updates, mobile application support and fast download functions, providing convenient data management and control functions for the XGODY H16 dash cam.
4. Multiple practical functions:
True WDR technology - solves the problem of strong light changes. It can capture images under different light conditions at the same time and merge them to obtain a balanced picture, ensuring that you can see details clearly in both high-light and low-light environments.
Loop recording - ensure continuous recording of your driving journey without stopping due to insufficient storage space. When the memory card capacity is almost exhausted, the old video files are automatically overwritten so that the latest driving data can be recorded continuously without you having to manually manage storage space.
Gravity sensing, emergency lock - When the dash cam detects movement or collision in the surrounding environment, it automatically starts recording to capture potential events or anomalies. This helps protect your vehicle while also providing you with additional security.
24-hour parking monitoring (wired kit required, not included) - This means that even if you are not near the vehicle, the dashcam can continue to monitor the situation around the vehicle. If a collision or abnormal event occurs, it will automatically record and save the relevant footage, providing you with important evidence to ensure the safety of the vehicle.
5. Large-capacity storage:
XGODY H16 supports up to 256GB memory card expansion (card not included), ensuring that you can record important moments during driving for a long time without frequently deleting old data.
6. Car Audio - AUX&FM&Bluetooth:
The device has built-in speakers, but if you want a more stereoscopic sound, it is recommended to connect to the car audio.
Bluetooth: With Bluetooth connection, you can wirelessly connect your mobile device to the car audio for audio synchronization, providing convenience and good sound quality.
You need to make sure that the car audio system has selected Bluetooth mode and the connected device has also enabled Bluetooth connection.
AUX: Use the AUX cable to physically connect your mobile device to the car audio, providing high-quality sound, but requires a physical connection.
You need to make sure that the car audio system has selected AUX mode and the connected device is also in AUX mode.
FM transmitter: Use the FM transmitter to transmit mobile device audio to the car stereo via FM frequency, but it may be affected by wireless interference and the sound quality is not as stable as other options.
You need to make sure that both the car stereo and the device are switched to FM mode, and the car radio is tuned to the same frequency as the transmitter in order to receive the audio signal from the connected device.
7. Flexible screen display mode:
H16 provides a variety of screen display modes, including full screen and split screen display, allowing you to freely choose your favorite display method to meet different needs.
8. Easy installation:
XGODY H16 is very simple to install, and there are two ways to install it.
(1) Base bracket, just place it directly on the appropriate car center console. This installation method is lower in height and can reduce visual blind spots.
(2) Suction cup long arm direct, tear off the 3M glue and fix it directly on the car center console or windshield.
It is compatible with most car models and does not require disassembly of the original car device
FAQ
Q: What we can do if it can't record video normally?
A: You can change the TF card; change the resolution, frames per second; insert the larger capacity memory card; make sure the card has been installed correctly(during the installation process; you should hear a clicking sound),delete unnecessary files from the memory card to release space.
Q: Why it power off automatically after working a few minutes?
A: Please make sure it connects car charge to provide power, because the battery can't work a long time.
Q: Why the dash cam can’t recognize the SD card?
A: First, please use the class 10 with branded memory card will be better. (CLASS 10 IS BEST).
Second, please check the micro SD card position, (normally, there is a mark on the device near to the card port showing the correct position of memory card.) and you will feel a little button bounce insert the device after you insert the memory card.
Third, please insert the micro SD card into the device before you power on the device.
Last, please format the micro SD card. Last, please reset the dash cam, there is a little hole on the device, could you please use a little needle to push it (reset hole).
Q: Why did the dash cam turn on/off automatically?
A: About turning itself off, please try double check the device at first:
1, Please changing another Car charger OR connect it with the computer via the USB cable directly always, and test if the device can work well? If yes, the car charger is defect.
2, Please check if you had turned on the auto turn off function already, If yes, Please turn it OFF, this is so important, please check:
1) Double press the top right MENU button (near the power on one) -- Press the down button select auto power off.
2) Use the left up/ down button to select " OFF " on the right side and then press the REC button to confirm.
3) If it still can't work, please kindly change another memory card in the device, OR please remove the memory card to test.
Q: Why doesn't the recorder record after I insert the SD card? Not working?
A: You need to format your SD card on the computer. After inserting the SD card into the mirror camera, format the machine again. Click "setting" → "format"
Q: Can you adjust the reverse aid lines width and angle? The reverse aid is too narrow and highly inaccurate.
A: Hello width cannot be adjusted. You can adjust the angle up and down. On the left one-third of the screen, swipe up and down to adjust the view scope of the camera.
Q: Can I replace the rear camera only?
A: Yes, of course.
Q: Does it record only what’s on the screen or it records both the front and the back even the screen only shows either the front or the rear?
A: This mirror dashcam records both the front and the back even the screen only shows either the front or the rear.
Q: No longer loop recording
A: The reason why the device will no longer loop video recording is that the video in the SD card cannot be overwritten. In other words, the file is locked completely and cannot be overwritten. Please format the SD card manually. Then adjust the protection level to medium or low.
A: You can change the TF card; change the resolution, frames per second; insert the larger capacity memory card; make sure the card has been installed correctly(during the installation process; you should hear a clicking sound),delete unnecessary files from the memory card to release space.
Q: Why it power off automatically after working a few minutes?
A: Please make sure it connects car charge to provide power, because the battery can't work a long time.
Q: Why the dash cam can’t recognize the SD card?
A: First, please use the class 10 with branded memory card will be better. (CLASS 10 IS BEST).
Second, please check the micro SD card position, (normally, there is a mark on the device near to the card port showing the correct position of memory card.) and you will feel a little button bounce insert the device after you insert the memory card.
Third, please insert the micro SD card into the device before you power on the device.
Last, please format the micro SD card. Last, please reset the dash cam, there is a little hole on the device, could you please use a little needle to push it (reset hole).
Q: Why did the dash cam turn on/off automatically?
A: About turning itself off, please try double check the device at first:
1, Please changing another Car charger OR connect it with the computer via the USB cable directly always, and test if the device can work well? If yes, the car charger is defect.
2, Please check if you had turned on the auto turn off function already, If yes, Please turn it OFF, this is so important, please check:
1) Double press the top right MENU button (near the power on one) -- Press the down button select auto power off.
2) Use the left up/ down button to select " OFF " on the right side and then press the REC button to confirm.
3) If it still can't work, please kindly change another memory card in the device, OR please remove the memory card to test.
Q: Why doesn't the recorder record after I insert the SD card? Not working?
A: You need to format your SD card on the computer. After inserting the SD card into the mirror camera, format the machine again. Click "setting" → "format"
Q: Can you adjust the reverse aid lines width and angle? The reverse aid is too narrow and highly inaccurate.
A: Hello width cannot be adjusted. You can adjust the angle up and down. On the left one-third of the screen, swipe up and down to adjust the view scope of the camera.
Q: Can I replace the rear camera only?
A: Yes, of course.
Q: Does it record only what’s on the screen or it records both the front and the back even the screen only shows either the front or the rear?
A: This mirror dashcam records both the front and the back even the screen only shows either the front or the rear.
Q: No longer loop recording
A: The reason why the device will no longer loop video recording is that the video in the SD card cannot be overwritten. In other words, the file is locked completely and cannot be overwritten. Please format the SD card manually. Then adjust the protection level to medium or low.
Warranty
Comprehensive after-sales guarantee, high-quality service! Shop with confidence, we are with you!
-- Comprehensive after-sales protection: ensure a worry-free shopping experience. Our professional customer service team will provide you with support and answers at any time.
-- High-quality customer service: Provide the best quality service for each customer. The professionally trained customer service team has rich product knowledge and problem-solving ability.
-- Quick response and problem solving: Value your time and needs, promise to respond in the shortest time and find the best solution.
-- Worry-free return and exchange policy: protect your rights and interests. If you are not satisfied with the product or have quality problems within 30 days from the date of purchase, we will assist you to return or exchange the product and bear the relevant costs. Our products are also backed by a one-year warranty.
-- Long-term technical support: establish a long-term cooperative relationship with customers. After your purchase, you get ongoing technical support, ready to help and make sure your problems are solved.
Shipping Summary:
- Packages are shipped from Monday to Friday.
- The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
- We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products.
Estimated delivery times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-5 business days
- International Shipping: 10 - 15 business days
Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.
Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.
Shipping Status:
As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number.
If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.
Order changes:
Please contact our customer support if the order needs to be canceled or modified.
Item not received:
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.
Please Read Our Return & Refund Policy Carefully:
Return:
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund:
- Purchases may be returned within 30 days of the shipping date for a refund.
- Refund will be issued to your original form of payment.
- Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless required by law.
Refund Processing
• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center.
• Note: It may take a few days until your bank posts the refund to your account.
Claims:
Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support Center to find out about return shipping arrangements.
WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:
WRONG PRODUCT:
If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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