XTOOL D5S Auto Car Diagnostic Tool ABS SRS Engine 15 Reset Services OBD2 Scanner
XTOOL D5S Auto Car Diagnostic Tool ABS SRS Engine 15 Reset Services OBD2 Scanner
XTOOL NEW ARRIVAL D5S Vehicle Diagnostic Scanner
XTOOL D5S With 15 Services, Four System Diagnosis & CAN FD DOIP FCA Support
- ☑️CAN FD & FCA Support: XTOOL D5S provides compatibility with advanced protocols like CAN FD and FCA, making it fit for GM vehicles and fit for Dodge/Chrysler/Jeep.
- ☑️15 Reset Functions: XTOOL D5S comes with all the common maintenance functions, such as Oil Light Reset, EPB, SAS, BMS Reset, Throttle Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Window Initialization, Headlight, and Crank Sensor Relearn.
- ☑️Four System Diagnostics: XTOOL D5S covers Engine, Transmission, ABS, and SRS systems, allowing comprehensive diagnosis and maintenance.
- ☑️Full OBD2 Functions: Capable of reading and clearing codes, freeze frame data, reading E/CU information, and monitoring real-time data streams.
- ☑️One-Touch WiFi Update: Easily update the tool over WiFi to access the latest diagnostic features without hassle.(XTOOL D5S provide lifetime free update)
- ☑️4-in-1 Graphing: Visualizes multiple data streams simultaneously, helping users analyze performance trends and identify issues faster.
- ☑️Auto Vin & Auto Scan: Automatically retrieve the vehicle identification number for comprehensive all available systems scan for quick diagnostics.( NOTE: AutoVIN may not work on all vehicles)
- ☑️Wide Compatibility Across 90+ Vehicle Brands: XTOOL D5S Scanner works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks.
- ☑️Multi-Lingual: Supports 15 Languages:Available in English, Spanish, German, French, Italian, Finnish, Arabic, Japanese, Korean, Polish, Portuguese, Vietnamese, Russian, Simplified Chinese, and Traditional Chinese, please come to us with S/N to change to Spanish, French, etc.
- ☑️Easy-to-use: Simple set-up and activation in minutes.
XTOOL D5S --- 4 MAIN SYSTEM CAR DIAGNOSTIC SCANNER
>> XTOOL D5S can access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs.(NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one.)
>> Check Engine System: Read the fault codes, find the cause of the check engine light and point out the problems. This car scanner can show you the live data stream in a graph
>> Diagnose ABS System:Checks all ABS information to retrieve DTCs, views the live data, and offers you specific info of pending codes.
>> Read SRS System: Reads the SRS information, detects existing problems to prompt a certain replacement or repair in time to ensure driving safety.
>> Transmission System: Reads diagnostic codes from the transmission system and detects whether the car’s speed and load match its transmission’s power output.
- Read / Clear Codes
- View the Live Data stream from each sensors and graph it, data record, also includes Transmission Temperature, Misfire, etc common live data.
- View the Freeze Frame of faults
- Perform Active Tests to check the work status of modules
- Read ECU Information
XTOOL D5S FULL 10 MODE OBD2 CAR DIAGNOSTIC FUNCTIONS
- Read Codes: Displays the fault codes currently stored in the powertrain that cause the MIL lamp to illuminate, displays the pending fault codes for the current driving cycle, and reads the permanent fault codes stored in the system.
- Clear Codes: Clear fault codes and freeze frames in the powertrain that have illuminated the MIL light, and pending fault codes.
- Live Data: Recognizes vehicle powertrain information and displays currently available data on diagnostic equipment.
- Read Freeze Frame: Displays freeze frame data such as the time when the error code appeared, mileage, and other information.
- I/M Readiness: Identify vehicle powertrain information such as engine speed, water temperature, ignition advance angle, intake pressure, and fuel system closed loop status.
- O2S Monitoring Test: Displays the Oxygen Sensor Monitor screen and the collected oxygen sensor test results.
- On-Board Monitor Test: Test results of in-vehicle systems and in-vehicle monitors.
- Component Test: Control testing of online systems or components.
- Vehicle Information: Display the whole vehicle information. Vehicle identification code, calibration ID, calibration verification ID, E/CU name and other information.
XTOOL D5S PROVIDE 15+ SERVICE FUNCTIONS
- Oil Light Reset: Reset the new calculation of Engine Oil Life System for an accurate reading of the next oil change.
- EPB Reset: Reset the calipers, brake discs or pads after the electronic parking brake system is repaired.
- SAS Adjustment: Clear the fault steering angle sensor memories, perform reset steering angle sensor, and turn off steering wheel warning light.
- D_P_F Regeneration: Clear diesel particles from the filter through oxidation or combustion to stabilize the filter performance.
- BMS Reset: Reset after replacing the battery to clear the low battery fault information of the original battery and protect the new battery.
- Throttle Matching: Reset the throttle to accurately regulate throttle ( or idle engine ) operations, helps keep your idling and acceleration smooth.
- TPMS Reset (Tire Pressure Monitor System): Resets the tire pressure and makes the ECU recognize the new TPMS sensor to ensure driving safety after replacing the tire or sensor. *NOT capable of TPMS Programming.
- ABS Auto Bleeding: Perform to bleed the brake system to restore ABS braking sensitivity and obtain a firm brake pedal .
- Injector Coding: Code a new injector to better identify injectors to accurately control fuel injection.
- Gearbox Matching: Write, match and self-study serial numbers for newly replaced parts of the gearbox.
- Suspension System: After the air suspension module or other original parts are replaced and repaired, the suspension system is matched.
- Windows Initialization: Reinitialize the window module.
- Headlight: Adjust the headlights after repair/replacement.
- EGR Relearn: After replacing the EGR valve, use a diagnostic instrument to match and learn the EGR valve.
- Crank Sensor Relearn: After replacing the crankshaft position sensor or replacing the timing belt, learn the crankshaft position sensor to ensure normal operation of the engine.
>>NOTE: Service/Special Functions vary by vehicle, does NOT work on all vehicles. Please come to us with the vehicle Make/ Model/ Year/ Vin to check compatibility before purchase.
XTOOL D5S PROVIDE MORE FUNCTIONS MAKE ANYALYSIS EASIER
>> 4-in-1 PIDs in graphing for more in-depth analysis:
- Read, graph and combine 4 separate sensor data streams.
- Displays real-time sensor data and provides data graphs for intuitive diagnosis and monitoring of your vehicle performance, helping customers better analyze abnormal parameters.
- When using the read data stream function, Inplus IP508S supports selecting 4 data at the same time to form a data flow graph, which allows you to more intuitively understand the status of each module.
- Report Sharing >> Allows you to share your diagnostic report.
- Report Printing >> Works with all major printers on the market.
- Generate a diagnostic report with one click and share it with friends to quickly and easily identify the problem.
- Auto VIN >> No need to manually enter the VIN (Vehicle Identification Number), automatically identify your vehicle information.
- Auto Scan >> Quickly scan your vehicle to save time in finding the cause of vehicle failure.
- Faster data transfer >> CAN FD significantly increases data rates, enabling faster communication between vehicle modules. This speeds up diagnostics and programming, reducing the time spent on vehicle repairs.
- Higher data capacity >> With CAN FD, diagnostic tools can process more data at once, which is particularly useful for modern vehicles with complex systems that require more detailed communication.
- Improved efficiency >> CAN FD allows for more efficient data transmission while maintaining backward compatibility with legacy CAN networks, ensuring flexible handling of new and older vehicle models
- Enhanced Diagnostics >> FCA Support ensures access to deeper diagnostic capabilities and vehicle-specific features such as module reprogramming and advanced system diagnostics for FCA vehicles.
- Secure Gateway Access >> Many FCA vehicles use a secure gateway to protect the vehicle communications network. FCA support allows technicians to bypass these gateways for proper diagnosis and repair without compromising security.
- Supports 15 Languages:Available in English, Spanish, German, French, Italian, Finnish, Arabic, Japanese, Korean, Polish, Portuguese, Vietnamese, Russian, Simplified Chinese, and Traditional Chinese.
- The defalt language is English, please come to us with S/N to change to Spanish, French, etc.
XTOOL D5S PROVIDE LIFETIME FREE UPDATE
>>No Extra Software Fees + One-Click Updates One-click W!Fi updates ensure your device stays current with the latest features.- 🥳 Save Upgrade Costs
- 🥳 Professional Tech Support
- 🥳 No Update by PC
- 🥳 2 years warranty
Please include your special requests in eBay note if there is any.
Our goal is to make sure you are a happy buyer and have a pleasant shopping experience with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any dispute. We understand the concerns and frustrations that occasionally occur, and appreciate the opportunity to assist you in resolving any problem associated with your purchases.
Brand: | XTOOL |
---|---|
Isin: | IRHX1I7YJV3T |

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XTOOL NEW ARRIVAL D5S Vehicle Diagnostic Scanner

XTOOL D5S With 15 Services, Four System Diagnosis & CAN FD DOIP FCA Support
- ☑️CAN FD & FCA Support: XTOOL D5S provides compatibility with advanced protocols like CAN FD and FCA, making it fit for GM vehicles and fit for Dodge/Chrysler/Jeep.
- ☑️15 Reset Functions: XTOOL D5S comes with all the common maintenance functions, such as Oil Light Reset, EPB, SAS, BMS Reset, Throttle Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Window Initialization, Headlight, and Crank Sensor Relearn.
- ☑️Four System Diagnostics: XTOOL D5S covers Engine, Transmission, ABS, and SRS systems, allowing comprehensive diagnosis and maintenance.
- ☑️Full OBD2 Functions: Capable of reading and clearing codes, freeze frame data, reading E/CU information, and monitoring real-time data streams.
- ☑️One-Touch WiFi Update: Easily update the tool over WiFi to access the latest diagnostic features without hassle.(XTOOL D5S provide lifetime free update)
- ☑️4-in-1 Graphing: Visualizes multiple data streams simultaneously, helping users analyze performance trends and identify issues faster.
- ☑️Auto Vin & Auto Scan: Automatically retrieve the vehicle identification number for comprehensive all available systems scan for quick diagnostics.( NOTE: AutoVIN may not work on all vehicles)
- ☑️Wide Compatibility Across 90+ Vehicle Brands: XTOOL D5S Scanner works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks.
- ☑️Multi-Lingual: Supports 15 Languages:Available in English, Spanish, German, French, Italian, Finnish, Arabic, Japanese, Korean, Polish, Portuguese, Vietnamese, Russian, Simplified Chinese, and Traditional Chinese, please come to us with S/N to change to Spanish, French, etc.
- ☑️Easy-to-use: Simple set-up and activation in minutes.

XTOOL D5S --- 4 MAIN SYSTEM CAR DIAGNOSTIC SCANNER
>> XTOOL D5S can access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs.(NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one.)
>> Check Engine System: Read the fault codes, find the cause of the check engine light and point out the problems. This car scanner can show you the live data stream in a graph
>> Diagnose ABS System:Checks all ABS information to retrieve DTCs, views the live data, and offers you specific info of pending codes.
>> Read SRS System: Reads the SRS information, detects existing problems to prompt a certain replacement or repair in time to ensure driving safety.
>> Transmission System: Reads diagnostic codes from the transmission system and detects whether the car’s speed and load match its transmission’s power output.
- Read / Clear Codes
- View the Live Data stream from each sensors and graph it, data record, also includes Transmission Temperature, Misfire, etc common live data.
- View the Freeze Frame of faults
- Perform Active Tests to check the work status of modules
- Read ECU Information

XTOOL D5S FULL 10 MODE OBD2 CAR DIAGNOSTIC FUNCTIONS
- Read Codes: Displays the fault codes currently stored in the powertrain that cause the MIL lamp to illuminate, displays the pending fault codes for the current driving cycle, and reads the permanent fault codes stored in the system.
- Clear Codes: Clear fault codes and freeze frames in the powertrain that have illuminated the MIL light, and pending fault codes.
- Live Data: Recognizes vehicle powertrain information and displays currently available data on diagnostic equipment.
- Read Freeze Frame: Displays freeze frame data such as the time when the error code appeared, mileage, and other information.
- I/M Readiness: Identify vehicle powertrain information such as engine speed, water temperature, ignition advance angle, intake pressure, and fuel system closed loop status.
- O2S Monitoring Test: Displays the Oxygen Sensor Monitor screen and the collected oxygen sensor test results.
- On-Board Monitor Test: Test results of in-vehicle systems and in-vehicle monitors.
- Component Test: Control testing of online systems or components.
- Vehicle Information: Display the whole vehicle information. Vehicle identification code, calibration ID, calibration verification ID, E/CU name and other information.
XTOOL D5S PROVIDE 15+ SERVICE FUNCTIONS
- Oil Light Reset: Reset the new calculation of Engine Oil Life System for an accurate reading of the next oil change.
- EPB Reset: Reset the calipers, brake discs or pads after the electronic parking brake system is repaired.
- SAS Adjustment: Clear the fault steering angle sensor memories, perform reset steering angle sensor, and turn off steering wheel warning light.
- D_P_F Regeneration: Clear diesel particles from the filter through oxidation or combustion to stabilize the filter performance.
- BMS Reset: Reset after replacing the battery to clear the low battery fault information of the original battery and protect the new battery.
- Throttle Matching: Reset the throttle to accurately regulate throttle ( or idle engine ) operations, helps keep your idling and acceleration smooth.
- TPMS Reset (Tire Pressure Monitor System): Resets the tire pressure and makes the ECU recognize the new TPMS sensor to ensure driving safety after replacing the tire or sensor. *NOT capable of TPMS Programming.
- ABS Auto Bleeding: Perform to bleed the brake system to restore ABS braking sensitivity and obtain a firm brake pedal .
- Injector Coding: Code a new injector to better identify injectors to accurately control fuel injection.
- Gearbox Matching: Write, match and self-study serial numbers for newly replaced parts of the gearbox.
- Suspension System: After the air suspension module or other original parts are replaced and repaired, the suspension system is matched.
- Windows Initialization: Reinitialize the window module.
- Headlight: Adjust the headlights after repair/replacement.
- EGR Relearn: After replacing the EGR valve, use a diagnostic instrument to match and learn the EGR valve.
- Crank Sensor Relearn: After replacing the crankshaft position sensor or replacing the timing belt, learn the crankshaft position sensor to ensure normal operation of the engine.
>>NOTE: Service/Special Functions vary by vehicle, does NOT work on all vehicles. Please come to us with the vehicle Make/ Model/ Year/ Vin to check compatibility before purchase.
XTOOL D5S PROVIDE MORE FUNCTIONS MAKE ANYALYSIS EASIER
>> 4-in-1 PIDs in graphing for more in-depth analysis:
- Read, graph and combine 4 separate sensor data streams.
- Displays real-time sensor data and provides data graphs for intuitive diagnosis and monitoring of your vehicle performance, helping customers better analyze abnormal parameters.
- When using the read data stream function, Inplus IP508S supports selecting 4 data at the same time to form a data flow graph, which allows you to more intuitively understand the status of each module.
- Report Sharing >> Allows you to share your diagnostic report.
- Report Printing >> Works with all major printers on the market.
- Generate a diagnostic report with one click and share it with friends to quickly and easily identify the problem.
- Auto VIN >> No need to manually enter the VIN (Vehicle Identification Number), automatically identify your vehicle information.
- Auto Scan >> Quickly scan your vehicle to save time in finding the cause of vehicle failure.
- Faster data transfer >> CAN FD significantly increases data rates, enabling faster communication between vehicle modules. This speeds up diagnostics and programming, reducing the time spent on vehicle repairs.
- Higher data capacity >> With CAN FD, diagnostic tools can process more data at once, which is particularly useful for modern vehicles with complex systems that require more detailed communication.
- Improved efficiency >> CAN FD allows for more efficient data transmission while maintaining backward compatibility with legacy CAN networks, ensuring flexible handling of new and older vehicle models
- Enhanced Diagnostics >> FCA Support ensures access to deeper diagnostic capabilities and vehicle-specific features such as module reprogramming and advanced system diagnostics for FCA vehicles.
- Secure Gateway Access >> Many FCA vehicles use a secure gateway to protect the vehicle communications network. FCA support allows technicians to bypass these gateways for proper diagnosis and repair without compromising security.
- Supports 15 Languages:Available in English, Spanish, German, French, Italian, Finnish, Arabic, Japanese, Korean, Polish, Portuguese, Vietnamese, Russian, Simplified Chinese, and Traditional Chinese.
- The defalt language is English, please come to us with S/N to change to Spanish, French, etc.

XTOOL D5S PROVIDE LIFETIME FREE UPDATE
>>No Extra Software Fees + One-Click Updates One-click W!Fi updates ensure your device stays current with the latest features.- 🥳 Save Upgrade Costs
- 🥳 Professional Tech Support
- 🥳 No Update by PC
- 🥳 2 years warranty

Please include your special requests in eBay note if there is any.
Our goal is to make sure you are a happy buyer and have a pleasant shopping experience with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any dispute. We understand the concerns and frustrations that occasionally occur, and appreciate the opportunity to assist you in resolving any problem associated with your purchases.




- Brand: XTOOL
- Supported System: Engine, Transmission, ABS, SRS
- OBD Interface: CAN, EOBD, OBD, OBDII
- Type: Professional Car Diagnostic Scanner
- Vehicle Type: Passenger Vehicle
- Item Type: Engine Analyzer
- Similar model 1: IP508/IP508S
- Screen Size: 5.0-inch LCD Touch Screen
- Memory: 128M + 32G (Support expansion)
- Update: Lifetime Free Update Online
- Warranty: 2 Year
- Connectivity: Wired connection
- Hightlight features-1: Engine, Transmission, ABS, SRS System Diagnostic
- Hightlight features -2: Full OBD2 Functions
- Hightlight features -3: 15 Hot Reset Functions
- Hightlight features -4: Read/Clear Codes
- Hightlight features -5: Read Live Data/ Freeze Frame
- Hightlight features -6: Read E/CU Information
- Hightlight features -7: 4-IN-1 Graphing
- 🥳System Diagnostic 1: Engine
- 🥳System Diagnostic 2: Transmission
- 🥳System Diagnostic 3: ABS
- 🥳System Diagnostic 4: SRS
- 15 Reset Services-1: Oil Light Reset + EPB + SAS + D/PF
- 15 Reset Services-2: BMS Reset + Throttle Relearn + TPMS Reset
- 15 Reset Services-3: ABS Bleeding + Injector Coding + Gearbox Match
- 15 Reset Services-4: Suspension Adjustment + Window Initialization
- 15 Reset Services-5: EGR Relearn + Headlight + Crank Sensor Relearn
- Language-1: English, Spanish, Finnish, French, Italian
- Language-2: Japanese, Korean, Polish, Portuguese
- Language-3: Arabic, German, Russian, Chinese, Vietnamese
- Accessories: Adapter Cable, Carrying Case, USB Cable
- Manufacturer Part Number: XTOOL Car OBD2 Scanner Automotive Code Reader
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
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Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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